Omnisend

JULY 21, 2020

Letting those valuable customers churn completely is simply leaving money on the table. Luckily, there’s tons of data you can use to see exactly when a customer begins to lapse. The challenge is simply organizing your data to find the patterns that identify lapsed-purchasers for your store. Then the 3rd to 4th.

Customer Retention 144

Customer Retention Customer Demo Channel 144

Omnisend

SEPTEMBER 9, 2021

Ecommerce data drives almost every business decision for online merchants. This is in no small part due to the goldmine of valuable insights it provides—a merchants’ own performance, customer behavior, and their relative position among their competitors. The Importance of Data-Based Marketing in Ecommerce. At what times?

eCommerce 148

eCommerce Customer Retention eCommerce Analytics Improvements 148

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. 7% loss of customers.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. 7% loss of customers.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. 7% loss of customers.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Smile.io

AUGUST 5, 2024

A loyalty program is a well-structured, customer retention marketing strategy that encourages customers to shop from your store on a long-term basis. Through rewards, discounts, and other incentives, loyalty programs enable you to thank customers for their loyalty and trust in your business. Gamified loyalty program 3.

Customer Retention 46

Customer Retention Shopify Customer Merchant Services 46

Sailthru

APRIL 27, 2023

Similar to precious metals, data has to be refined from its raw state to be anything more than a collection of numbers and email addresses. This process is known as data cleaning and is vital to your entire organization’s efficiency and bottom line. But bad data can do the opposite. Clean data ensures clean analytics.

Customer Retention 78

Customer Retention Omnichannel Improvements Customer Data 78

Retail TouchPoints

APRIL 5, 2024

But slow loading speeds are only one reason a customer may leave a site. Granular data about website interaction will uncover other reasons, as iGaming companies have discovered. iGaming companies have built this granular data from the high level of communication that they enjoy with their customers.

Retail 310

Retail Games Multi-channel Leisure 310

Retail TouchPoints

JULY 26, 2023

Burgeoning demands for exemplary customer service and lightning-fast order fulfillment leave unprepared retailers scrambling for their share of the market. Data-heavy, complex operations hamper efforts to deliver positive customer service interactions, address errors and fulfill orders accurately.

Fulfillment 229

Fulfillment Operations Shipping Costs Order Fulfillment 229

Kissmetrics

JUNE 9, 2017

Big data is one of the most frequently discussed concepts in marketing today. While most marketers collect data, not all marketers consistently take action to improve their businesses based on data insights. Before the Information Age, data collection was a slow and arduous process. Customer Retention.

Customer Retention 205

Customer Retention Customer Data Information PPC 205

Retail TouchPoints

AUGUST 30, 2024

From data and privacy concerns to consumer preferences and the latest tech innovations, here’s what’s now and next in the dynamic landscape of loyalty. A New Era of Personalization With these interconnected systems, brands can now more easily track data and personalize promotions. It’s not a set-it-and-forget-it endeavor.

POS 122

POS Food and Beverages Customer Data Consumer 122

Retail TouchPoints

APRIL 1, 2024

Research shows that nearly 30% of businesses lacking appropriate multilingual support have lost customers. On the other hand, businesses providing multilingual support see tangible benefits, like bolstered loyalty that improves overall customer retention. A language translation platform should prioritize security.

Retail 317

Retail Customer Experience Customer Retention Technology 317

Retail TouchPoints

DECEMBER 17, 2021

Customer data is centralized so that agents can resolve issues faster and more efficiently, customers can move seamlessly between communication without having to repeat information, and with everything in one spot you’re able to integrate existing or new tech much more easily. The benefits of going omnichannel? Aberdeen Group ).

Omnichannel 326

Omnichannel Multichannel Multi-channel Customer Retention 326

Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Understanding how to get repeat customers can boost your revenue.

Customer 89

Customer Customer Retention Social Media X-cart 89

Smile.io

NOVEMBER 14, 2023

Without first-party data and server-side tracking, you might be losing potential loyal customers. That translates to a lower LTV (lifetime value) and often a rise in CAC (customer acquisition cost) – something we all want to sidestep, am I right? What is first-party data? Examples included.

Customer Retention 46

Customer Retention Shopify White Paper Multi-channel 46

365 Retail

APRIL 20, 2024

As the retail landscape evolves, refive is leading the charge in enhancing revenue and customer retention for brick-and-mortar stores. Join them at the Retail Technology Show at London’s Olympia on April 24 & 25, 2024, where they will demonstrate pioneering solutions designed to transform customer engagement.

Technology 57

Technology Retail Customer Retention Customer Data 57

Retail TouchPoints

JANUARY 18, 2022

According to Clarus Commerce data, 28% of consumers say they enroll in loyalty programs for immediate benefits, with the intention of unsubscribing at a later time. Instead, you can convert short-term shoppers into lifelong customers with these tips: Do research on top motivators for customers.

Customer Retention 287

Customer Retention Social Media Shipping Point of Sale 287

365 Retail

JULY 3, 2023

As the demand for SaaS solutions continues to increase, there comes a great challenge for B2B SaaS businesses: data security and privacy. From contact information to credit card numbers, the amount of personal information that businesses collect from their customers has gone over the roof over the last few years. Let’s get started.

B2B 52

B2B Subscription Customer Data Information 52

Dynamic Action

APRIL 25, 2023

Summary Retailers often make decisions with incomplete data, resulting in missed market opportunities, overstocks, and poor investments. Data and AI can help retailers make data-driven decisions to optimize margins, sales revenue, and market share. Just relying on internal data is only half the story.

Retail 62

Retail Accessories Customer Retention Apparel 62

Omnisend

MAY 24, 2021

The best way to learn about your customers’ preferences and behavior is through customer analytics, which helps to visualize your customer data and allows you to provide personalized, relevant messaging at exactly the right times. But first, let’s take a closer look at what customer data analysis is.

Customer 134

Customer Customer Data Customer Retention Omnichannel 134

Retail TouchPoints

JULY 10, 2023

Unlike traditional AI that is used to detect patterns and make decisions, generative AI models use neural networks that are trained with massive amounts of data to create new and original content — all from just a few typed questions from a person. Retailers have a vast amount of data about customer shopping behavior and purchase history.

Merchant Services 276

Merchant Services Shipping Costs Retail Social Media 276

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Collect and Leverage First-Party Data .

Customer Loyalty 237

Customer Loyalty Customer Retail Shipping Costs 237

Optimizely

DECEMBER 14, 2017

This is exactly why you need to carefully monitor how each and every customer interacts with your brand on a daily basis and build out a customer engagement strategy. You must have quality customer data so you know which customers really are happy, and which customers are entering the at-risk zone.

Customer 210

Customer B2C Customer Loyalty Customer Data 210

Kissmetrics

JANUARY 17, 2022

It is easier to build real, human connections with your audience if you know what data and strategies to use. Personalized marketing is a strategy that uses demographic and behavioral data to create individualized messages for current or prospective customers. The good news? What Is Personalized Marketing? Dynamic Websites.

Marketing 273

Marketing Recommendation Social Media Improvements 273

UpSellIt

NOVEMBER 7, 2024

By consistently exceeding customer expectations, you can turn first-time buyers into loyal advocates. Engage Through Personalization Personalization makes customers feel valued and understood, which enhances their loyalty. Use customer data to tailor interactions, recommendations, and communications.

Customer Loyalty 135

Customer Loyalty Customer Live Chat Customer Experience 135

Retail TouchPoints

MAY 8, 2024

One of the biggest reasons, according to data from Contentsquare , is that while merchants are investing in paid advertising to drive more traffic to their sites, their experiences are riddled with experience gaps that ultimately create frustration for shoppers. Are there any clues as to why? in conversion rates.

Merchant Services 272

Merchant Services eCommerce Channel Mobile 272

Omnisend

SEPTEMBER 8, 2021

Getting to know exactly what people want and expect from your brand is the best way to improve your customer retention. One of the best tools for building better customer intelligence is Customer Relationship Management (CRM) software. This means increased customer retention rates for you. 1 Omnisend.

eCommerce 159

eCommerce Customer Data Customer Retention Information 159

lateshipment

NOVEMBER 26, 2023

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates. Benefits of real-time tracking 3.3:

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Personalization and Customization Customers today expect personalized experiences, and loyalty programs are no exception. Retailers are leveraging data analytics and customer insights to offer personalized and customized loyalty programs that cater to individual preferences and behaviors.

Customer Loyalty 83

Customer Loyalty Customer Retail eCommerce 83

Retail TouchPoints

APRIL 23, 2021

This could be realized through better margins, more efficient workflows, higher productivity, time savings, reduced error, better compliance, data collection, and automated inventory checks and updates. This data also helps businesses strategize their marketing campaigns and create greater brand value in the long run. Ability to Scale.

Retail 248

Retail Operations Customer Retention Order Fulfillment 248

Digital Doughnut

APRIL 13, 2022

Businesses that own a mobile app tend to perform better because they have the advantage of using customers data they gather to execute behavioral targeting amongst other ways to boost sales and customer retention. On the contrary, it is quite easy to own a mobile app for your business.

Mobile 60

Mobile Customer Retention Customer Data Other 60

Optimizely

DECEMBER 20, 2018

They recognize that some customers may only want to read their editorials, while others will be interested in buying specific products. To achieve this, the company uses customer data to keep buyers informed of the latest trends they personally care about. . Glambot: Focus on customer retention.

Online Retail 259

Online Retail Marketing Retail Fashion 259

Optimizely

DECEMBER 14, 2017

This is exactly why you need to carefully monitor how each and every customer interacts with your brand on a daily basis and build out a customer engagement strategy. You must have quality customer data so you know which customers really are happy, and which customers are entering the at-risk zone.

Customer 150

Customer B2C Customer Loyalty Customer Data 150

iVend

JUNE 14, 2023

How can retailers use retail POS technology to elevate customer loyalty The most effective way of enhancing customer loyalty with POS is through a loyalty program. So here we take a look at the four steps to POS-driven customer retention and loyalty. Single view of customer – across all channels.

Customer Loyalty 52

Customer Loyalty POS Technology Customer 52

Sailthru

JUNE 1, 2023

Interactive digital experiences can help build brand loyalty while delivering key details about your customer’s interests and future purchase intent. The importance of data to strengthen customer retention and sales is well-known by most businesses. Better personalization leads to stronger engagement and higher ROI.

Travel 78

Travel Customer Retention Demo Information 78

365 Retail

SEPTEMBER 30, 2022

Focus on customer retention. Protecting your most loyal customers is an obvious priority in a downturn. Acquiring new customers can be five to 25 times more expensive than retaining existing ones, so focusing on customer retention makes economic sense. You can do this with a customer data platform (CDP).

Customer Retention 67

Customer Retention Retail B2C Customer Loyalty 67

Algopix

OCTOBER 21, 2023

In the fast-paced world of eCommerce, success is often determined by the ability to adapt, optimize, and make data-driven decisions. But with a myriad of data points to choose from, how do you know which eCommerce KPIs are the most important for your business? A high retention rate is a sign of a loyal customer base.

Shipping Costs 118

Shipping Costs eCommerce Customer Retention Fulfillment 118