Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Understanding how to get repeat customers can boost your revenue.

Customer 89

Customer Customer Retention Social Media X-cart 89

Retail TouchPoints

APRIL 1, 2024

Research shows that nearly 30% of businesses lacking appropriate multilingual support have lost customers. On the other hand, businesses providing multilingual support see tangible benefits, like bolstered loyalty that improves overall customer retention. A language translation platform should prioritize security.

Retail 296

Retail Customer Experience Customer Retention Technology 296

Retail TouchPoints

JULY 10, 2023

Retailers have a vast amount of data about customer shopping behavior and purchase history. Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past.

Merchant Services 271

Merchant Services Shipping Costs Retail Social Media 271

Retail TouchPoints

JULY 26, 2023

Integration solutions can synchronize data between customer tickets, orders and financials to develop a comprehensive view of the customer. But complex warehouse networks, inventory levels, product updates and inbound shipments cause retailers to often struggle when trying to handle these data loads.

Fulfillment 199

Fulfillment Operations Shipping Costs Order Fulfillment 199

UpSellIt

NOVEMBER 7, 2024

Valuable Word-of-Mouth Promotion : Loyal customers contribute to a brand’s reputation by providing trusted word-of-mouth recommendations, attracting new customers organically. Although attracting new customers can be profitable, it often involves considerable challenges and costs.

Customer Loyalty 135

Customer Loyalty Customer Live Chat Customer Experience 135

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. 65% loss in trust.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. 65% loss in trust.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. 65% loss in trust.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

lateshipment

NOVEMBER 26, 2023

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Retail TouchPoints

AUGUST 30, 2024

From data and privacy concerns to consumer preferences and the latest tech innovations, here’s what’s now and next in the dynamic landscape of loyalty. Integrating loyalty programs with existing POS systems, mobile apps and customer data platforms can be complex and resource-intensive.

POS 120

POS Food and Beverages Customer Data Consumer 120

Kissmetrics

JANUARY 17, 2022

Contextual personalization considers where customers are in their journey. Companies have used personalized marketing for years to improve engagement rates , but factors like the growth of AI and data analytics are making it easier than ever for even smaller companies to get on board. Improve ROI of Marketing Efforts.

Marketing 273

Marketing Recommendation Social Media Improvements 273

Omnisend

SEPTEMBER 9, 2021

Finally, with ecommerce data, you will be able to compare yourself with similar companies in your industry. Where can you improve? Use the following tools to get the full picture of your performance: Retention reports : A successful customer retention strategy is crucial for sustainable growth and stability.

eCommerce 148

eCommerce Customer Retention eCommerce Analytics Improvements 148

Omnisend

MAY 24, 2021

The best way to learn about your customers’ preferences and behavior is through customer analytics, which helps to visualize your customer data and allows you to provide personalized, relevant messaging at exactly the right times. But first, let’s take a closer look at what customer data analysis is.

Customer 134

Customer Customer Data Customer Retention Omnichannel 134

Retail TouchPoints

APRIL 23, 2021

Forward-looking businesses in the retail industry are turning to automation software to streamline operations and improve the bottom line. The primary impact of workflow automation in retail is in cutting costs and improving operations. Process automation and workflow automation also help in improving many retail roles.

Retail 222

Retail Operations Customer Retention Order Fulfillment 222

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Retailers are leveraging data analytics and customer insights to offer personalized and customized loyalty programs that cater to individual preferences and behaviors. By offering personalized experiences, retailers can deepen customer engagement and loyalty, leading to increased repeat business and brand advocacy.

Customer Loyalty 83

Customer Loyalty Customer Retail eCommerce 83

Optimizely

DECEMBER 20, 2018

They recognize that some customers may only want to read their editorials, while others will be interested in buying specific products. To achieve this, the company uses customer data to keep buyers informed of the latest trends they personally care about. . Glambot: Focus on customer retention.

Online Retail 259

Online Retail Marketing Retail Fashion 259

Omnisend

SEPTEMBER 8, 2021

Getting to know exactly what people want and expect from your brand is the best way to improve your customer retention. One of the best tools for building better customer intelligence is Customer Relationship Management (CRM) software. This means increased customer retention rates for you. 1 Omnisend.

eCommerce 159

eCommerce Customer Data Customer Retention Information 159

Email Audience

SEPTEMBER 30, 2024

We write social media posts, run email campaigns, and track customer data. If your emails land in the spam folder, your customers won’t even get a chance to engage with your content. There are a few ways to improve email deliverability. To improve your marketing automation, segment your leads.

Marketing 52

Marketing Social Media Customer Retention Multi-channel 52

Kissmetrics

JUNE 9, 2017

Big data is one of the most frequently discussed concepts in marketing today. While most marketers collect data, not all marketers consistently take action to improve their businesses based on data insights. Customer Retention. 32% of executives say that retaining existing customers is a priority.

Customer Retention 205

Customer Retention Customer Data Information PPC 205

Algopix

OCTOBER 21, 2023

Understanding why users abandon their carts is critical for improving this metric. Customer Retention Rate: This metric reveals how many of your customers return for additional purchases. A high retention rate is a sign of a loyal customer base. It shows how many customers you lose over a given period.

Shipping Costs 118

Shipping Costs eCommerce Customer Retention Fulfillment 118

FastSpring

MARCH 15, 2021

You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. And as you gather and analyze more subscriber data, it becomes easier to create marketing campaigns to target the right audiences, improve sales, and increase revenue. Stronger Customer Relationships.

Subscription 120

Subscription Payment Services Shipping Costs Payments 120

Smile.io

NOVEMBER 10, 2021

Customer analysis tells you who your customers are and what influences their decisions. Key metrics related to your customers can give you critical insight into why your sales figures are in their current state. There are a few other reasons why customer analytics is important, let’s take a look.

Customer 77

Customer Customer Retention Customer Experience Customer Data 77

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Stand Out Beyond Free Shipping .

Customer Loyalty 211

Customer Loyalty Customer Retail Shipping Costs 211

Optimizely

MAY 15, 2018

In this session, you can learn about the latest developments in social commerce, the technologies that underpin these advancements, and how you best take advantage of this to help improve your customer retention strategies, and expand your business. Wednesday: June 06. Break Point: The Reality of US Ecommerce Today.

Internet Retail 321

Internet Retail Magazine Customer Retention eCommerce 321

Korona

OCTOBER 14, 2022

One of the most effective strategies for encouraging customer retention and increased consumer spending is to implement loyalty and membership programs. This is evident from the fact that almost 83% of customers are more likely to stay faithful to an organization with a loyalty platform.

Subscription 52

Subscription POS Customer Retention Shipping Costs 52

Sailthru

APRIL 27, 2023

Third-party data is based on observations. This type of data can muddy customer profiles because it is often inferred and consequently, inaccurate. Quality data is the foundation for building a customer data platform and a successful automation strategy. The post How Clean is Your Data? Get Cleaning!

Customer Retention 78

Customer Retention Omnichannel Improvements Customer Data 78

Retail TouchPoints

MAY 8, 2024

We also saw a slight improvement on the speed front, with slow page loads impacting 15.5% Success lies in understanding customer data and using digital experience insights to improve CX across the board. Brands are clearly aware of the damage done by frustration and are taking positive steps to reduce it. of all visits.

Merchant Services 248

Merchant Services eCommerce Channel Mobile 248

UpSellIt

AUGUST 3, 2023

Ecommerce segmentation and personalization are two independent, but complementary strategies used in the field of online retail to enhance customer experience, improve conversion rates, and drive sales. Two of the best ways you can capitalize on this are by leveraging segmentation and personalization.

eCommerce 109

eCommerce Recommendation Accessories Customer Loyalty 109

Optimizely

AUGUST 7, 2018

This data powers your ability to execute lifecycle marketing — a strategy to engage with shoppers in the most relevant way according to where they are in their customer journey. It really all comes down to: Are they a long-term loyal customer? Or a brand new customer? What customer lifecycle data do I need?

Marketing 199

Marketing eCommerce Multi-channel Customer Retention 199

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 21, 2019

Instant product lookup – Being able to look up products from anywhere in the store as customers search for something will improve the customer experience and benefit your retail chain in several important ways. The increased customer service will lead to better customer retention.

Point of Sale 44

Point of Sale Mobile POS Customer Retention 44

RetailMinded

JULY 8, 2021

Read on below to be more familiar with the reasons why digital marketing is essential for your retail business: Improves Customer Service . Retail businesses need to ensure excellent customer service so that they can grow their pool of customers. Increases Customer Loyalty .

Marketing 106

Marketing Retail Customer Loyalty Social Media 106

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are. Keep Customer Data Up to Date.

Payment Services 73

Payment Services POS Mobile Operations 73

lateshipment

OCTOBER 2, 2024

Boost brand awareness – With customers actively looking for deals, BFCM creates the opportunity for you to dramatically boost your brand’s visibility by running well-targeted marketing campaigns and increasing your share of voice in a competitive market. Post-Purchase Strategies for BFCM 2024 Success 1.Handle

eCommerce 130

eCommerce Social Media Shipping Costs Home Furnishings 130

RetailMinded

FEBRUARY 18, 2023

Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one? Because of these exorbitant costs of customer acquisition, businesses are shifting their focus on customer retention to drive repeat purchases among customers. Check out the screenshot below.

Social Media 52

Social Media Customer Retention Subscription Retail 52

RetailMinded

FEBRUARY 8, 2023

What is the biggest challenge retailers can tackle by automating their business, and how does automation help save costs by improving business efficiencies? “The Not only is automation going to speed us customer service experiences, but it’s going to create an “omni-connected” workplace for agents. Retaining workers. Unemployment?

Technology 98

Technology Merchant Services Retail Shipping Costs 98

Algopix

JULY 13, 2023

A customer relationship management system, commonly referred to as CRM, is a software application that enables businesses to manage and analyze customer interactions and data throughout the customer lifecycle. This includes storing customer profiles, contact information, purchase history, and communication logs.

eCommerce 78

eCommerce Payment Services Management Customer 78

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2022

ChainDrive point of sale solution allows you to pull up customers’ previous transactions, replicate their past orders, quickly find their delivery information, cash register notes, and more. For example, your sales associate won’t have to walk to the store entrance every time while a customer enquires about a product.

POS 80

POS Point of Sale Customer Retention Multi-channel 80