Retail TouchPoints

AUGUST 30, 2024

From Fragmented to Frictionless By now, the benefits of a good loyalty program are well-documented: improved customer retention, more frequent purchases, higher-volume orders and better brand sentiment. Leveling Up The next level of loyalty is the subscription-based (paid) program, which already is increasing in popularity.

POS 138

POS Food and Beverages Customer Data Consumer 138

GetElastic

APRIL 28, 2022

Omnichannel Shopping Leading to Better Customer Retention. According to Omnisend , “customer retention rates are 90% higher for omnichannel versus single channel.” An omnichannel approach to eCommerce is being adopted by companies to make the customer experience more convenient. What’s Next for DTC eCommerce?

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

365 Retail

SEPTEMBER 30, 2022

Focus on customer retention. Protecting your most loyal customers is an obvious priority in a downturn. Acquiring new customers can be five to 25 times more expensive than retaining existing ones, so focusing on customer retention makes economic sense. You can do this with a customer data platform (CDP).

Customer Retention 69

Customer Retention Retail B2C Customer Loyalty 69

Omnisend

MAY 30, 2021

Understanding customer behavior is essential for any merchant. The right customer data can help drive your buyers to make more personalized purchase decisions—and this is where behavioral segmentation comes into play. Generally speaking, behavior segmentation considers the following: When customers first interact with a website.

Customer 114

Customer Merchant Services Subscription Omnichannel 114

Ecommerce Platforms

JULY 10, 2021

Using analytics unlocks a fair few benefits, including: Being able to gather accurate data to offer better, personalized, customer-focused marketing and customer service. . Get a proper feel for customer retention and churn. So, that you can access your data from one centralized app. . Segment by Littledata.

Shopify 211

Shopify Shipping Costs SEO Live Chat 211

Korona

OCTOBER 14, 2022

One of the most effective strategies for encouraging customer retention and increased consumer spending is to implement loyalty and membership programs. This is evident from the fact that almost 83% of customers are more likely to stay faithful to an organization with a loyalty platform. Subscription Growth Means Revenue Growth.

Subscription 52

Subscription POS Customer Retention Shipping Costs 52

Smile.io

APRIL 30, 2024

  But how do you boost customer engagement ? It can be a game-changer for businesses also looking to improve their marketing ROI and increase customer retention rates. Collect valuable customer information To ensure successful remarketing emails, you need to gather crucial customer data.

Customer 87

Customer Shopping Carts Shipping Costs Subscription 87

365 Retail

JULY 3, 2023

From contact information to credit card numbers, the amount of personal information that businesses collect from their customers has gone over the roof over the last few years. This means that business owners must always ensure that their customer data is secure around the clock. Let’s get started.

B2B 52

B2B Subscription Customer Data Information 52

RetailMinded

FEBRUARY 18, 2023

Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one? Because of these exorbitant costs of customer acquisition, businesses are shifting their focus on customer retention to drive repeat purchases among customers. Check out the screenshot below.

Social Media 52

Social Media Customer Retention Subscription Retail 52

Ecommerce Platforms

MARCH 15, 2021

It's designed to help ecommerce brands utilize historical data to retain customers and grow sustainably. Metrilo operates with the understanding that customer retention using their methods (more on this in a sec) boasts lower acquisition costs and better profit margins. Metrilo Review: Customer Support.

Payment Services 138

Payment Services Merchant Services Live Chat eCommerce Analytics 138

FastSpring

MAY 13, 2021

Customers like options, especially when it comes to subscription products. They want to be able to customize the features they pay for, the length of their term, and payment frequency. Once you’ve decided on features and prices, FastSpring makes it easy to list and manage your subscriptions. Improved purchase experience.

Payment Services 85

Payment Services Shopping Carts eCommerce Mobile 85

FastSpring

MAY 13, 2021

Customers like options, especially when it comes to subscription products. They want to be able to customize the features they pay for, the length of their term, and payment frequency. Once you’ve decided on features and prices, FastSpring makes it easy to list and manage your subscriptions. Improved purchase experience.

Payment Services 78

Payment Services Shopping Carts eCommerce Mobile 78

Smile.io

SEPTEMBER 17, 2024

Calculating repeat purchase rate  6 tips to get more repeat customers in Shopify How to get started with effective customer retention Getting started with Smile.io Email and SMS marketing As zero-party and first-party data become increasingly important, ecommerce brands need to personalize their consumer touchpoints.

Shopify 46

Shopify Merchant Services Subscription Customer Retention 46

Smile.io

NOVEMBER 14, 2023

Ecommerce businesses can leverage it for a deeper understanding of customer preferences and create highly targeted marketing campaigns, ultimately boosting sales, conversions, and customer retention. You can get data from other third party apps and data like post-purchase upsells, subscriptions, and LTV.

Customer Retention 46

Customer Retention Shopify White Paper Multi-channel 46

365 Retail

JUNE 5, 2024

When used correctly, customer loyalty programs can be a game-changer in retail, and Starbucks’ success story is testament to that. Costco, the multibillion dollar global retailer is also a fantastic example of a business that implements customer loyalty programs the right way.

Customer Loyalty 52

Customer Loyalty Customer Retail Customer Retention 52

Ecommerce Platforms

FEBRUARY 17, 2023

Companies can access everything from ecommerce analytics, to email marketing tools and integrations with SendinBlue to help enhance your customer retention strategy. Metrilo is very flexible for business leaders, with no limits on users, traffic, data, or emails on any of the plans available.

Payment Services 118

Payment Services Management eCommerce Analytics WooCommerce 118

Kibo

MAY 14, 2014

In order to give them the information they need to succeed, associates should be equipped with mobile phones or tablets that surface detailed product information, promotions and customer data to assist with every aspect of the in-store shopping experience. As Kibo’s CTO turned CEO, here’s my… Uncategorized Headless vs.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Smile.io

FEBRUARY 2, 2024

Repeat Customer Rate 💡 Repeat Customer Rate is the proportion of orders from customers placing at least their second order with a store within the year. Repeat customer rate has increased or remained constant across industries in 2023, indicating increased customer retention.

Customer Loyalty 101

Customer Loyalty eCommerce Customer Merchant Services 101

Korona

OCTOBER 6, 2021

It’s time to revamp your winery marketing strategy by personalizing your wine club membership gifts based on a customers database that you can only access through your wine POS system. Wine club membership is essential for service and customer retention. Wine Club Membership: Bring More Loyalty to Your Winery. It’s a must.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

ESW

MAY 23, 2018

It’s critical to protect your customers’ data, no matter what platform you choose. What’s more, we can help you set up subscription services and rewards programs to build consumer loyalty and increase customer retention. The security risk of staying on Magento is reason enough to consider moving to a new solution.

Payment Services 60

Payment Services Magento eCommerce Shipping Costs 60

Smile.io

MARCH 20, 2024

Patrick Trochaniak With a points program, you unlock various features that will further drive customer retention and lifetime value. This allows the software to speak to each other and relay customer data in real time to optimize for conversions.  Learn how to build the best program for your store.

Shipping Costs 95

Shipping Costs Shopify Customer Loyalty Merchant Services 95

Korona

MARCH 7, 2023

Table of contents POS gift cards benefits Challenges of using gift cards Leveraging data from POS gift card POS gift cards as a loyalty program How to secure gift card customer data Inventory with POS gift cards An Overview of Gift Cards and How They Benefit Retailers Gift cards have become essential tools for retailers looking to boost their sales.

POS 52

POS Gifts Payment Services Merchant Services 52

Korona

OCTOBER 6, 2021

It’s time to revamp your winery marketing strategy by personalizing your wine club membership gifts based on a customers database that you can only access through your wine POS system. Wine club membership is essential for service and customer retention. Wine Club Membership: Bring More Loyalty to Your Winery. It’s a must.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Korona

JUNE 23, 2022

Reporting tools and customer data: The first stage of improvement is knowing what needs improvement. Based on the requests you receive, they will allow you to see what customers are looking for, how they are being answered, and how your team is performing overall. . Purchasing process: What is the buying process like?

Merchant Services 52

Merchant Services Payment Services POS Events 52

Ecommerce Platforms

JUNE 20, 2022

From Birchbox to Dollar Shave Club, and Kiwi Crate to Netflix, we seem to live in a world of subscriptions, whether it be for software, movies, clothing, food, or whatever else you don't mind paying for with a monthly subscription. There's a reason so many subscription-based business models seem to be popping up.

Subscription 220

Subscription Shipping Costs Merchant Services Payment Services 220

ROI Revolution

AUGUST 5, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2022

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).

eCommerce 78

eCommerce Social Media Payments Payment Services 78