BigCommerce

MAY 1, 2018

The surfacing of the Facebook debacle involving Cambridge Analytica and the massive amounts of data collected from 87 million users, which was used to influence the 2016 presidential election, revealed big data as the powerful beast it can be. In other words, it can help you build a data-driven ecommerce business.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Retail TouchPoints

MARCH 6, 2025

In retail brand impersonation attacks, cybercriminals pose as trusted retailers or brands to deceive consumers into revealing sensitive information, making payments for fake products or downloading malicious content. They can also impersonate company executives internally, tricking employees into authorizing payment on fraudulent invoices.

Payment Services 232

Payment Services Social Media Download Information 232

Retail TouchPoints

NOVEMBER 29, 2024

There’s more time to experiment, to determine if and how social commerce best works for you, and to understand what systems and data you need to exploit and foster what is certainly an important emerging retail channel, regardless of geography and culture. Success with Social Commerce Depends on Data That brings us to data.

Social Media 278

Social Media Beauty and Health Payment Services Consumer 278

Retail TouchPoints

DECEMBER 5, 2024

And process returns of stuff people don’t want! Customer and product information at their fingertips What are some of the functionalities and data that your POS system needs to serve up? Well, let’s start with customer data. the fulfillment scenarios really are endless. Keep the stores tidy.

POS 275

POS Payment Services Shipping Costs Fulfillment 275

BigCommerce

JANUARY 23, 2018

But there are ones that will eliminate the need for you to migrate ever again –– and ones that will force this process time and time again. The biggest 2 of which are issuing the RFP and transferring the data. Finally, I’ll debunk the most common data migration myths out there. Ready to begin the RFP process? Seriously.

Payment Services 362

Payment Services eCommerce BigCommerce eCommerce Platforms 362

Retail TouchPoints

OCTOBER 13, 2022

They’re changing the concept of engagement with luxury brands, expecting them to set up co-creation environments, seamlessly interact with digital content and operate at their highest standard, all while remaining authentic and becoming more sustainable. “To Set up store processes at the service of the customer.

Payment Services 278

Payment Services Fashion Travel Information 278

Retail TouchPoints

OCTOBER 1, 2021

million online customers had been obtained by an unauthorized party. The company is in the process of notifying its online customers of the security breach, which occurred in May 2020. million payment and virtual gift cards were affected, more than 85% of which are expired or invalid, NMG said. Approximately 3.1

Customer Data 289

Customer Data Customer Payment Services Gifts 289

GetElastic

MAY 24, 2023

eCommerce is booming, and with more people shopping online than ever before, having a streamlined and efficient payment process is essential. However, with so many payment methods and processors available, and so many new payment trends , it can be overwhelming to know where to start. What is a Payment Gateway?

Payment Services 147

Payment Services Merchant Services Payments eCommerce 147

Retail TouchPoints

JANUARY 25, 2023

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. retail organizations should remember that compliance is only the beginning of their cybersecurity journey. While PCI DSS 4.0

Merchant Services 354

Merchant Services Payment Services Mobile Payments Customer Data 354

FastSpring

OCTOBER 11, 2024

When you’re expanding your software business into new regions, industry benchmarking data can help you make better strategic decisions by answering important questions about business in the region. Here’s what we uncovered: Key Insights Into How Asia-Region Customers Renew SaaS Subscriptions 1.

Subscription 158

Subscription Merchant Services Payment Services Demo 158

Retail TouchPoints

NOVEMBER 21, 2024

In October, Beyond committed to invest $40 million in the struggling home goods retailer as part of a wide-reaching partnership that would combine The Container Store’s brick-and-mortar footprint with Beyond’s customer data platform, loyalty and payment programs.

Payments 278

Payments Payment Services Customer Data Operations 278

Retail TouchPoints

OCTOBER 21, 2024

In these cases, customers dispute legitimate charges with their credit card companies, falsely claiming non-receipt of goods or dissatisfaction with services received. Data analytics plays a crucial role in identifying and preventing refund fraud. Another prevalent method is the abuse of chargeback systems.

Retail 278

Retail Payment Services Technology Payments 278

FastSpring

SEPTEMBER 16, 2021

What makes a company choose one SaaS payment processing provider over another? For example, at FastSpring, we have a lot of data about online shopping carts. But we wanted to hear directly from technical founders and software developers about what you look for in a SaaS payment processing service.

Payment Services 147

Payment Services Merchant Services Payments ACH 147

Ecommerce Platforms

AUGUST 9, 2021

If you're a UK entrepreneur who's laying the groundwork for their online business, you may have already started researching payment gateway providers. If that's you, you'll likely know that payment gateways offer different features, terms, and pricing depending on the country you're operating from. Shopify Payments.

Merchant Services 203

Merchant Services Payment Services Payments Shopify 203

Fabric

MAY 2, 2023

Organizations spend billions to ensure that every single data point facilitates informed decisions. In fact, Gartner projects that by 2024, 75% of organizations will have deployed multiple data hubs to drive mission-critical data and analytics sharing and governance. What is Data Orchestration?

eCommerce 246

eCommerce Payment Services Information Management 246

Retail TouchPoints

AUGUST 23, 2024

The 2024 Verizon Data Breach Investigations Report notes that there were 725 known data breach incidents in the retail sector for the year ending in late October 2023. An estimated 369 of those resulted in confirmed data disclosure. If they touch data, they can be the thruway to a data breach.

Payment Services 317

Payment Services Retail Operations Management 317

Retail TouchPoints

MARCH 27, 2025

Dealing with customer service for a faulty product or return? One area that may drastically improve consumers satisfaction with customer service: AI-powered bots that can act as a shoppers own personal concierge service. Want to combine a gift card with your credit card for payment? No problem.

Payment Services 147

Payment Services Multi-channel Customer Experience Shipping Costs 147

Retail TouchPoints

AUGUST 29, 2024

Inter Ikea Group , parent company of furniture retailer Ikea , has entered a global partnership with payments platform Adyen. With a consolidated payment tech stack, Ikea hopes to minimize the risk of operational disturbances and improve its ability to troubleshoot. “We

Payment Services 147

Payment Services Customer Data Channel Management 147

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. An ecommerce platform is a software application that allows online businesses to manage their website, sales and operations.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

lateshipment

MARCH 25, 2025

and support your claims with photos and customer testimonials. Consider pushing incentives such as loyalty programs, promotions, and discounts at this stage to encourage your customers to purchase from your store. Additionally, facilitate an easy comparison of your offerings with your competitors as well.

Shipping Costs 130

Shipping Costs Shipping Payment Services eCommerce 130

Retail TouchPoints

SEPTEMBER 14, 2022

Tap to Pay on iPhone , which enables retailers to accept all types of in-person, contactless payments with just an iPhone, also has been made available to all of NewStore’s U.S. The service requires brands to use iPhone XS, or newer devices, with iOS 15.5

Outdoor 271

Outdoor Payment Services Omnichannel Customer Data 271

Retail TouchPoints

JULY 9, 2024

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. RTP: What about the many areas supporting the customer experience? Bala: It’s all starting with data cleansing.

POS 279

POS Department Stores Payment Services Point of Sale 279

Retail TouchPoints

OCTOBER 18, 2023

Signifyd data shows that there was a 35% increase in false claims that an item never arrived in 2022 in Europe, and a 68% increase in false claims about the condition of a product. For retailers with overseas customers, the returns process can be more complex, with potentially more loopholes for returns fraud.

Payment Services 277

Payment Services Shipping Costs Payments Shipping 277

BigCommerce

FEBRUARY 7, 2018

Simply by a vendor responding to an RFP, you are clearly shortlisting which solution will work best for your unique requirements, which vendor took the process seriously and which have already committed to winning your business. Define your Server Redundancy process. Describe how Import/Export of data can be scheduled.

Merchant Services 83

Merchant Services Payment Services Shipping Costs eCommerce 83

Retail TouchPoints

FEBRUARY 26, 2024

the past year was the most active to date for passing state-by-state data privacy laws. is weighing national data privacy and security regulation to help companies keep up with the patchwork of state laws. Companies’ use of consumer data should be helpful instead of harmful or untrustworthy. In the U.S., The tide is turning.

Improvements 317

Improvements Payment Services Consumer Banking 317

Retail TouchPoints

JULY 26, 2024

In fact, according to recent data, 68% of B2B buyers are discouraged from ordering online due to order errors. The Challenge of Meeting Customer Demands Why are B2B sellers struggling to keep pace with customer demands? The answer lies in the inherent complexity of their business processes.

B2B 261

B2B Payment Services Payments Shipping Costs 261

Retail TouchPoints

AUGUST 8, 2024

When you see the data privacy pop-up at a new site you’re visiting, do you: 1. Read every single word and carefully consider whether these statements reflect your personal standards around privacy and data use?* *You Increasing consumer education on data privacy and simplifying privacy settings are crucial.

Retail 290

Retail Payment Services Consumer Information 290

Retail TouchPoints

DECEMBER 24, 2020

Data breaches pose a significant risk to digital retailers, leading to lost customer trust and potentially far worse. Whether it’s malicious code placed on a checkout page or a clever phishing attack, hackers will find a way to siphon off sensitive customer data. Embracing Application Encryption.

Customer Data 165

Customer Data Customer Jewelry Payment Services 165

BigCommerce

SEPTEMBER 6, 2018

On the other hand, the holiday season is also cause for pain and headaches when it comes to inventory management, high-volume shipping , advertising cost planning , and of course, customer service. But this still doesn’t account for the significant lift in customer service volume during the holiday season.

Payment Services 288

Payment Services Merchant Services Customer Live Chat 288

Kissmetrics

MAY 10, 2021

It has the potential to impact how we work, even if you’re not planning to accept cryptocurrency as a payment method. Blockchain technology is a new way to secure your data. You can use blocks to store information like: financial transactions contracts medical data supply information confidential customer data.

Cryptocurrencies 262

Cryptocurrencies Marketing Social Media Cryptography 262

Retail TouchPoints

AUGUST 16, 2022

As the benefits of personalization become more apparent, the rise in data privacy concerns and their impact on organizations are beginning to take center stage. Personalization is only as good as the data the merchants can collect. It is no secret that merchants must customize their personalization strategies to succeed.

eCommerce 264

eCommerce Consumer Merchant Services Recommendation 264

Retail TouchPoints

MAY 30, 2024

PayPal is entering the media business with plans for a new advertising platform that will draw on its relationships with millions of consumers and merchants to help the latter “sell more products and services effectively,” according to a company statement.

PayPal 278

PayPal Merchant Services Payment Services Consumer 278

FastSpring

APRIL 23, 2024

The company handles transactions for sellers of digital products, providing the infrastructure for global online payments while taking responsibility for tax collection and remittance, fraud prevention, and other aspects of the checkout process. It’s a capable solution, but by no means is Paddle a universal, one-size-fits-all option.

Payment Services 141

Payment Services Merchant Services Payments Subscription 141

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. A chargeback occurs when a customer disputes a transaction and their issuer (the bank that provided them with the card) reverses the transaction — essentially charging it back to the retailer.

Merchant Services 278

Merchant Services Payment Services Payments Shipping Costs 278

Groove

APRIL 18, 2024

ERP systems integrate supply chain, sales, finance, procurement, manufacturing and other processes into one place. This data-driven solution brings financial, logistical, and human resource data together to save you time managing your store. You’ll never have to worry about system limitations and data inconsistencies.

Shopify 306

Shopify Payment Services Shipping Costs Order Fulfillment 306

lateshipment

MARCH 15, 2025

What is Post-Purchase Experience The post-purchase experience refers to the activities you undertake and the interaction you have with your customers after they have purchased from your platform. After-Sales Service No, this is not the same as customer support.

Payment Services 130

Payment Services Shipping Costs eCommerce eCommerce Platforms 130

Retail TouchPoints

FEBRUARY 4, 2021

Most retailers are keenly aware that the credit card and customer data on their networks is a prime target for hackers, and so they barricade access points to their websites and ecommerce systems to ward off intrusion. But their cybersecurity teams pay much less attention to the sprawling network of vendors in the supply chain.

Supplies 299

Supplies Payment Services Payments Shipping 299