Retail TouchPoints

MAY 29, 2024

In the point of sale (POS) space, three AI applications show particular promise: Headcount and Heat Mapping in Brick-and-Mortar Retail Insights from shopper behavior data are valuable – and financially impactful – to retailers. It’s also about identifying prime retail “real estate.”

POS 291

POS Merchant Services Point of Sale Department Stores 291

Ecommerce Platforms

JULY 8, 2019

In other words, leveraging an efficient point of sale system software should help you streamline all your in-store operations. Today’s commerce environment has a wide range of solutions for brick-and-mortar stores, most of which are essentially multifaceted point of sale systems. But, here’s the thing. billion by 2023.

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

Retail TouchPoints

SEPTEMBER 5, 2024

While LLMs are ideal for text-based use cases like customer support, personalization and content generation, LGMs are best for analyzing structured data so enterprises can forecast broader trends across their organization. This type of data refers to data that is kept in databases and has a specific time associated with it.

Retail 290

Retail Reference Social Media Technology 290

Optimizely

AUGUST 16, 2018

Marketers already know data is key to success in B2C and ecommerce. But knowing it’s important and actually being able to utilize data are very different things. Unfortunately, complete and accurate customer data has been shockingly difficult to get your hands on in B2C marketing. Own your customer data.

B2C 210

B2C Customer Data Omnichannel Marketing 210

365 Retail

AUGUST 16, 2023

Amperity , the leading enterprise customer data platform (CDP) for consumer brands has been selected by beauty giant Shiseido Americas Corporation as the foundation of its first-party data strategy, to help create connected and personalised digital customer experiences across all of its brands.

Omnichannel 98

Omnichannel Point of Sale Customer Data Customer Experience 98

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 21, 2019

Mobile point of sale is relatively new technology, but it is quickly becoming essential or retailers who want to remain competitive in an ever-increasing rapidly evolving retail environment. For starters, your sales staff won’t have to walk to the front of the store every time a customer asks about a product.

Point of Sale 44

Point of Sale Mobile POS Customer Retention 44

Optimizely

DECEMBER 18, 2018

If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). If you’re a traditional retail brand looking to get more data savvy, this can be a huge challenge. What is in-store data?

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

Korona

DECEMBER 21, 2023

POS security is vital for any retail business. Learn how criminals can hack systems and how your business can protect itself from threats.

POS 52

POS Customer Data Retail Customer 52

Retail TouchPoints

OCTOBER 30, 2024

Customers want personal, seamless, no-contact experiences, and each additional endpoint helps provide what today’s customers expect. Tablets and mobile devices put customer data at employees’ fingertips, allowing them to provide a personal shopping experience while reducing wait times.

Payment Services 197

Payment Services Customer Experience Customer Data Management 197

Retail TouchPoints

JUNE 10, 2024

Are those tactics fueled by first-party data collection models or are they reliant on third-party cookies? Can you seamlessly switch to first-party data if you’re primarily using third-party data? If your business doesn’t have a lot of first-party data right now, that’s okay.

Marketing 278

Marketing Customer Social Media POS 278

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. A study by IBM Security found that the average cost of a data breach in 2023 was $4.24

Payment Services 247

Payment Services Retail POS Operations 247

Retail TouchPoints

MAY 24, 2024

Shopify provides a unified commerce platform designed to enable seamless customer experiences across all channels while centralizing data and operations for multi-location retail businesses.

Merchant Services 245

Merchant Services Shopify POS Multi-channel 245

iVend

AUGUST 6, 2023

But in today’s highly competitive, demanding retail world, the weekly or even end of day sales tracking reports that sufficed in the past just don’t cut it any more. Using your point of sale system to track performance, across every element of the retail operation, has never been more important. Find out how we’re delivering.

POS 96

POS Point of Sale Retail Customer Data 96

Optimizely

JANUARY 28, 2020

With nearly infinite choices at their fingertips, lasting loyalty can only be achieved through a strategic, customer-centric approach that permeates the entire ecommerce operation. Marketers like you need access to customer data to gain deep insights into your buyers and drive real results. But how do you create that experience?

Marketing 195

Marketing Multi-channel Social Media Customer Data 195

Retail TouchPoints

JUNE 29, 2022

Advancements in security technology have helped retail businesses across the world better protect their physical property, valuable products, data and information, and their employees. You should also use cameras to see what’s occurring at the point of sale with a clear view of the cash register or tablet, the cashier and the customer.

Small Business Retail 258

Small Business Retail Payment Services Retail POS 258

Retail TouchPoints

AUGUST 30, 2024

From data and privacy concerns to consumer preferences and the latest tech innovations, here’s what’s now and next in the dynamic landscape of loyalty. A New Era of Personalization With these interconnected systems, brands can now more easily track data and personalize promotions. It’s not a set-it-and-forget-it endeavor.

POS 120

POS Food and Beverages Customer Data Consumer 120

iVend

AUGUST 19, 2024

Read more In this article we’ll take a look at customer appreciation strategies, why they are important, the steps to create them, and the way that point of sale customer loyalty and promotions technology underpins implementation. Why is customer appreciation important?

POS 52

POS Point of Sale Customer Customer Loyalty 52

Retail TouchPoints

MARCH 1, 2024

Rather than bombarding our members with thousands of great member deals, we focus on the most relevant offers based on their preferences and observed member data. Barry noted that Best Buy’s wealth of first-party customer data gives it an advantage in its personalization efforts, particularly with its mobile app. “We

POS 259

POS Omnichannel Mobile Improvements 259

Optimizely

JUNE 24, 2020

Today, top-tier customer lifecycle analysis is always proactive: forecasting lifetime customer value even before a potential purchase, subscription or conversion. Identifying change: Where 99% of customer lifecycle tracking falls short. We’ve seen the results of this Customer Data Platform help transform client performance.

Customer 195

Customer eCommerce Customer Data Social Media 195

Kibo

MAY 17, 2021

CMOs are continuously focused on carrying out their company’s vision of acquiring, growing and retaining customers. The transformative power of big data can help them achieve this. To develop a winning marketing strategy, CMOs extract meaningful data points from every customer touchpoint, including mobile and social media.

Social Media 62

Social Media Mobile POS Point of Sale 62

Retail TouchPoints

JANUARY 18, 2022

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. According to Clarus Commerce data, 28% of consumers say they enroll in loyalty programs for immediate benefits, with the intention of unsubscribing at a later time.

Customer Retention 274

Customer Retention Social Media Shipping Point of Sale 274

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2022

A complete point of sale system is one of your biggest assets in the retail industry. You need a point of sale system that helps you manage your business successfully in today’s highly competitive retail industry. Will your point of sale work across multiple platforms?

POS 80

POS Point of Sale Customer Retention Multi-channel 80

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. A centralized database is a system where all of a company’s data is stored in one location, accessible to all departments and retail locations in real time.

eCommerce Platforms 90

eCommerce Platforms Multi-channel Retail eCommerce 90

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Digital Transformation Required Building Trust In Burton’s Data. Store Associates Gain Access To Up-To-Date Data.

Omnichannel 261

Omnichannel eCommerce POS Operations 261

Optimizely

FEBRUARY 13, 2018

All of these solutions are completely siloed from one another, making it difficult for marketers to see a full picture of their customers. Unifying data from any number of point solutions and other disconnected sources of data unlocks a whole new layer of understanding and capabilities for marketers. Product catalog data.

B2C 170

B2C Marketing Customer Data eCommerce Platforms 170

iVend

SEPTEMBER 10, 2023

A retail point of sale system is an essential in retail. A retail point of sale system is about enabling and recording sales transactions – but it’s also so much more than that. Chosen well, a retail point of sale system can be the enabler that drives business growth and retail success.

POS 111

POS Retail Point of Sale Multi-channel 111

Ecommerce Platforms

JULY 9, 2022

The Lite point of sale app comes with your standard Shopify plan for ecommerce, while the Pro plan is only available as an added extra, or included with Shopify Plus. Basic Shopify: The Shopify Basic plan starts at $25 per month with access to unlimited product support, multiple sales channels, and transaction fees which start at 1.7%.

POS 180

POS Shopify Payment Services Shipping Costs 180

RETAIL MANAGEMENT SOFTWARE

JUNE 26, 2024

This shift is driven by several factors: Technological Advancements: From mobile Point-of-Sale to business intelligence (BI), technology enables retailers to offer immersive and customized shopping experiences. Actionable Steps: Data Collection: Gather data on customer preferences, purchase history, and browsing behavior.

Customer Loyalty 52

Customer Loyalty Payment Services Customer eCommerce 52

Ecommerce Platforms

AUGUST 13, 2021

In this article, we will determine if the QuickBooks Point of Sale system is the best choice for your business. QuickBooks POS is a feature-packed Point of Sale system created by Intuit. And what are the features or highlights of this Point of Sale system? Sales Transaction Management.

POS 104

POS Merchant Services Payment Services Point of Sale 104

Retail TouchPoints

DECEMBER 16, 2022

A mobile point-of-sale (mPOS) system, which consists of software and portable hardware that processes retail transactions, is one option that has helped alleviate the pressure caused by labor shortages. It computes sales totals, handles payments, monitors inventory, collects company data and much more. Ease of Use.

Technology 261

Technology Payment Services Retail POS 261

RetailMinded

MAY 21, 2024

As a customer, you expect them to keep that data safe. But in in the current retail industry, with hackers always on the hunt, protecting sensitive data is a significant challenge for many businesses. Imagine the fallout if bad actors breach your store’s defenses and steal customer data and records.

Payment Services 52

Payment Services Retail Customer Data Mobile Payments 52

Retail TouchPoints

APRIL 20, 2022

One-to-one tablet-powered service is made extra relevant thanks to deep customer profiles that budtenders access and update via the point-of-sale system. Using Analytics and Customer Data to Localize and Personalize Cannabis Retailing. Photo credit: Cookies.

Retail 353

Retail Social Media Technology Events 353

Kissmetrics

JANUARY 6, 2021

One of the biggest advantages of retail media for advertisers is that it gives them access to first-party data. First-party data is data collected and owned by the website owner, and in this case, that’s the retailer. It’s clean and more reliable than third-party data collected by other methods such as cookies.

Retail 362

Retail eCommerce Banking Customer Data 362

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

This not only has a positive effect on sales but also strengthens the relationship between retailers and customers. With access to the right data available in MPOS, retailers can segment and categorize consumers based on their purchase frequency, history, and habits. Keep Customer Data Up to Date.

Payment Services 73

Payment Services POS Mobile Operations 73

Korona

AUGUST 3, 2022

By integrating your eCommerce and point of sale system, you can extend your website’s existing functionality and attract a broader audience to your brand. This article discusses the benefits of eCommerce POS integration and how to integrate a point of sale system with your website. Increase sales and revenue.

POS 52

POS eCommerce Point of Sale Payment Services 52

iVend

SEPTEMBER 14, 2023

Read more In the tough and highly competitive world that is retail, retailers need smart competitive strategies to ensure that they succeed and win in the race for customer spend and loyalty. We’ve looked at the importance of a customer-centric approach, data-based decisions, omnichannel, supply chain management and your team.

Payment Services 105

Payment Services POS Retail Operations 105

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 22, 2020

Despite the plummeting jewelry sales during the first period of confinement between March and April of 2020, the mood is on the up-swing again. Keeping track of your customer data, customer profiles, information on the provided services, or applicable warranties is a vital part of data driven businesses.

Jewelry 119

Jewelry POS Point of Sale Management 119