Retail TouchPoints

NOVEMBER 14, 2024

Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences.

Retail 277

Retail Payment Services Consumer Management 277

Retail TouchPoints

NOVEMBER 29, 2024

Promotional efforts such as coupons and discounts work well in social commerce, too, as do flexible payment terms. Seamless in-app purchasing is great, but, in the end, it’s about making the sale and capturing as much information about a given customer as possible. That means less customer data coming to you.

Social Media 278

Social Media Beauty and Health Payment Services Consumer 278

BigCommerce

MAY 1, 2018

Wired dives straight to the heart of the matter: “Modernity provides too many variables, but too little data per variable. So the spurious relationships grow much, much faster than real information. In other words: Big data may mean more information, but it also means more false information.”.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Retail TouchPoints

JANUARY 25, 2023

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. retail organizations should remember that compliance is only the beginning of their cybersecurity journey. While PCI DSS 4.0

Merchant Services 354

Merchant Services Payment Services Mobile Payments Customer Data 354

Retail TouchPoints

OCTOBER 1, 2021

Neiman Marcus Group (NMG) said it recently learned personal information from as many as 4.6 million online customers had been obtained by an unauthorized party. The company is in the process of notifying its online customers of the security breach, which occurred in May 2020. Approximately 3.1

Customer Data 289

Customer Data Customer Payment Services Gifts 289

Ecommerce Platforms

APRIL 4, 2018

The Stripe payment processor has some romance behind it. There's plenty of hype behind the Stripe company, and as a third-party payment processor , it offers some of the best development tools, security measures, and international business modules for online commerce. Stripe Review: The Primary Products and Services.

Payment Services 116

Payment Services Payments Merchant Services Micropayment 116

lateshipment

MARCH 25, 2025

This means having an optimized landing page, engaging them through active marketing, and ensuring you have clear messaging that leaves your customers with no doubts about what you bring to the table. Keeping your customers hooked at this stage requires you to offer in-depth information about your offerings.

Shipping Costs 130

Shipping Costs Shipping Payment Services eCommerce 130

Retail TouchPoints

AUGUST 23, 2024

From ‘credential stuffing’ to phishing to exploitation of vulnerabilities, cybercriminals have many options to violate consumer data privacy, disrupt store and warehousing operations and execute denial of service. Are there data sets stored on vulnerable endpoint devices? Is it read-only and encrypted?

Payment Services 317

Payment Services Retail Operations Management 317

Retail TouchPoints

OCTOBER 13, 2022

They’re changing the concept of engagement with luxury brands, expecting them to set up co-creation environments, seamlessly interact with digital content and operate at their highest standard, all while remaining authentic and becoming more sustainable. “To Set up store processes at the service of the customer.

Payment Services 278

Payment Services Fashion Travel Information 278

Retail TouchPoints

JULY 26, 2024

The Challenge of Meeting Customer Demands Why are B2B sellers struggling to keep pace with customer demands? The answer lies in the inherent complexity of their business processes. Manufacturers, distributors and wholesalers have developed sophisticated consultative sales processes and provide exceptional customer service.

B2B 261

B2B Payment Services Payments Shipping Costs 261

BigCommerce

SEPTEMBER 6, 2018

On the other hand, the holiday season is also cause for pain and headaches when it comes to inventory management, high-volume shipping , advertising cost planning , and of course, customer service. But this still doesn’t account for the significant lift in customer service volume during the holiday season.

Payment Services 288

Payment Services Merchant Services Customer Live Chat 288

lateshipment

MARCH 15, 2025

What is Post-Purchase Experience The post-purchase experience refers to the activities you undertake and the interaction you have with your customers after they have purchased from your platform. After-Sales Service No, this is not the same as customer support.

Payment Services 130

Payment Services Shipping Costs eCommerce eCommerce Platforms 130

BigCommerce

JANUARY 23, 2018

But there are ones that will eliminate the need for you to migrate ever again –– and ones that will force this process time and time again. The biggest 2 of which are issuing the RFP and transferring the data. Finally, I’ll debunk the most common data migration myths out there. Ready to begin the RFP process?

Payment Services 362

Payment Services eCommerce BigCommerce eCommerce Platforms 362

Retail TouchPoints

FEBRUARY 26, 2024

A Pew Research study reveals a concerning trend: 67% of consumers have little understanding of what companies do with their data, a sentiment echoed by an IAPP study which found that only 29% feel informed about how their data is protected. For many companies, it is not a matter of “if” there is a data breach, but when.

Improvements 317

Improvements Payment Services Consumer Banking 317

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. An ecommerce platform is a software application that allows online businesses to manage their website, sales and operations.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

BigCommerce

FEBRUARY 7, 2018

Simply by a vendor responding to an RFP, you are clearly shortlisting which solution will work best for your unique requirements, which vendor took the process seriously and which have already committed to winning your business. Define your Server Redundancy process. Important Ecommerce Security + PCI Compliance Questions.

Merchant Services 83

Merchant Services Payment Services Shipping Costs eCommerce 83

FastSpring

MARCH 27, 2019

As the online shopping trend continues to grow, it shouldn’t come as a surprise to hear that more customers are taking a greater interest in how merchants handle their payment information. Guidelines like PCI DSS help serve as the framework for securely accepting, transmitting, and storing sensitive personal data.

Merchant Services 113

Merchant Services Payment Services Payments Banking 113

Fabric

MAY 2, 2023

Organizations spend billions to ensure that every single data point facilitates informed decisions. In fact, Gartner projects that by 2024, 75% of organizations will have deployed multiple data hubs to drive mission-critical data and analytics sharing and governance. The action plane is where data tasks run.

eCommerce 246

eCommerce Payment Services Information Management 246

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. A chargeback occurs when a customer disputes a transaction and their issuer (the bank that provided them with the card) reverses the transaction — essentially charging it back to the retailer.

Merchant Services 278

Merchant Services Payment Services Payments Shipping Costs 278

Kissmetrics

SEPTEMBER 14, 2020

It gives customers access to a universal shopping cart, shareable lists, and instant checkout with saved payment credentials. What Does the Order Process Look Like on Google Shopping Actions? Let’s go back to the burnt skillet example to walk through the customer buying process. It’s entirely up to you.

Merchant Services 358

Merchant Services Payment Services Shipping Costs Shopping Carts 358

Retail TouchPoints

APRIL 3, 2023

Retail operations are an increasingly popular target for cybercriminals. The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. In a ransomware attack, that access also enables them to encrypt critical data and systems.

Payment Services 300

Payment Services Payments Retail Operations 300

Kissmetrics

NOVEMBER 29, 2020

Nothing scares away new business like hard-to-reach customer service or disorganized sales calls. I make calls when I’m thinking about committing to a new product or service. You’re looking for a system that establishes trust with customers because they know they can call and speak with the right person quickly.

Payment Services 311

Payment Services Omnichannel Multi-channel Channel 311

Retail TouchPoints

NOVEMBER 22, 2022

Conversational commerce is a marketing strategy that integrates the conversational in-store experience that consumers know and love into the online shopping journey, making the buying process more personalized and convenient for eager shoppers. Guide Customers Through the Entire Buying Process with Conversational Commerce.

Payment Services 261

Payment Services Live Chat Payments Retail 261

Omnisend

JUNE 7, 2023

Reading Time: 6 minutes Many businesses wrongly believe that GDPR compliance is only required for businesses based in the European Union. The GDPR applies to any organization, regardless of location, that processes or collects the personal data of individuals within the EU. What about the consequences of non-compliance?

Merchant Services 145

Merchant Services Payment Services Marketing Customer Data 145

Ecommerce Platforms

MAY 9, 2022

In fact, the arrival of “subscription” solutions even allowed for the introduction of a new avenue of growth for software companies, in the form of “SaaS” (Software as a Service). Unfortunately, managing subscriptions, customer cycles, and pricing structures can be a real headache. Integrates with a range of payment gateways.

Subscription 196

Subscription Payment Services Merchant Services Payments 196

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Providing Various Payments Technologies.

Payment Services 248

Payment Services Payments Retail Technology 248

Mi9

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention.

Payment Services 52

Payment Services POS Mobile Shipping Costs 52

Ecommerce Platforms

AUGUST 8, 2019

If so, you'll need to find and use a top-notch payment platform. This solution helps to simplify automated clearing house payments (ACH) and white label bank transfers for businesses. It’s especially handy for companies who want to use bank transfers as a cheaper, easier way to make payments. Dwolla facilitates ACH payments.

ACH 134

ACH Payment Services Merchant Services Payments 134

Retail TouchPoints

FEBRUARY 4, 2021

Most retailers are keenly aware that the credit card and customer data on their networks is a prime target for hackers, and so they barricade access points to their websites and ecommerce systems to ward off intrusion. But their cybersecurity teams pay much less attention to the sprawling network of vendors in the supply chain.

Supplies 299

Supplies Payment Services Payments Shipping 299

Retail TouchPoints

MARCH 25, 2022

Payments play a key role. That means no checkout line and fast access to product information. The customer data is stored in the app, so all it takes is a few clicks to pay. To pay, the customer only needs to bring their smartphone close to the transmitter and a payment page is called up.

Payment Services 278

Payment Services Payments Social Media Electronics 278

Retail TouchPoints

AUGUST 24, 2022

A sometimes overlooked advantage of ecommerce is the ability to readily collect relevant customer data and use it to make informed decisions when it comes to inventory, promotions and pricing strategies, as well as pain points that might hinder the purchase journey or lead shoppers to abandon their virtual carts.

Payment Services 289

Payment Services eCommerce Shipping Costs Shipping 289

Ecommerce Platforms

JUNE 8, 2022

This way, even beginners can launch their businesses with beautiful websites and payment processing tools to sell online. There's not really even a way to lose your money unintentionally with Shopify, considering the entire subscription process is so transparent. million online stores. per transaction.

Merchant Services 196

Merchant Services Shopify Payment Services Payments 196

Groove

APRIL 18, 2024

ERP systems integrate supply chain, sales, finance, procurement, manufacturing and other processes into one place. This data-driven solution brings financial, logistical, and human resource data together to save you time managing your store. It also allows for personalized marketing and better customer service.

Shopify 306

Shopify Payment Services Shipping Costs Order Fulfillment 306

Groove

JUNE 16, 2023

Streamlining the Checkout Process: Simplifying the Path to Conversion A seamless and streamlined checkout process is a crucial component of optimizing conversions in the world of eCommerce. The Solution: Minimize Steps and Offer Guest Checkout Critically evaluate your checkout process and identify areas where you can minimize steps.

Merchant Services 313

Merchant Services Payment Services eCommerce Shipping Costs 313

Retail TouchPoints

AUGUST 29, 2022

Consumers prefer the convenience and simplicity of mobile apps to make purchases, track orders, browse new products and communicate with service agents. While foot traffic still plays a major role in business, mobile apps elevate and simplify customer experiences and drive engagement and brand loyalty. Welcome to the Mobile-First Era.

Mobile 312

Mobile Payments Payment Services Retail 312

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. Conducting a third-party audit of cybersecurity protocols.

Payment Services 278

Payment Services Retail POS Operations 278

Retail TouchPoints

JULY 17, 2024

Automating manual processes can increase productivity, reduce costs and improve the customer experience. Digital Transformation Brings Cybersecurity Risks The retail sector has long been an attractive target for cyberattacks, as operators hold a significant amount of sensitive customer data. What’s the Solution?

Payment Services 264

Payment Services Retail Customer Experience Supplies 264