Retail TouchPoints

SEPTEMBER 5, 2024

Predicting the impact of merchandising efforts on a granular level involves the modelling of tabular time-series data. This type of data refers to data that is kept in databases and has a specific time associated with it. Despite these advancements, many retailers still struggle in one key area: merchandising.

Retail 312

Retail Reference Social Media Technology 312

Optimizely

AUGUST 16, 2018

But knowing it’s important and actually being able to utilize data are very different things. Unfortunately, complete and accurate customer data has been shockingly difficult to get your hands on in B2C marketing. But what if you could eliminate the gap between data and marketing execution? Own your customer data.

B2C 210

B2C Customer Data Omnichannel Marketing 210

Optimizely

DECEMBER 18, 2018

If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). But what are you doing with that vital information? What is in-store data? How can you integrate in-store data? Cross-sell and up-sell.

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

Retail TouchPoints

JUNE 29, 2022

Advancements in security technology have helped retail businesses across the world better protect their physical property, valuable products, data and information, and their employees. You should also use cameras to see what’s occurring at the point of sale with a clear view of the cash register or tablet, the cashier and the customer.

Small Business Retail 264

Small Business Retail Payment Services Retail POS 264

Retail TouchPoints

FEBRUARY 27, 2024

This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations. A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand.

Payment Services 278

Payment Services Retail POS Operations 278

Retail TouchPoints

APRIL 20, 2022

For example, the retailers make educational information about strains readily available so that clients can fully understand different use cases and find the products that are right for them. Using Analytics and Customer Data to Localize and Personalize Cannabis Retailing. Photo credit: Cookies. Photo credit: Cookies.

Retail 354

Retail Social Media Technology Events 354

retailnext

SEPTEMBER 24, 2019

Retailers depend directly on consumers for their business growth, which has placed shopper experience and customer satisfaction at the top of the priority list, making customer and market research very important. With point of sale data collection, you can: Sort customers by brand preference, spend level, purchase category, etc.

Customer Data 88

Customer Data Improvements Customer Social Media 88

Retail TouchPoints

JUNE 10, 2024

The next level of first-party data marketing is using a customer data platform (CDP) or a marketing data warehouse to build audiences with data from different sources of tools and technology, such as a CRM, ERP, POS system and digital analytics, social media or email platforms.

Marketing 299

Marketing Customer Social Media POS 299

Retail TouchPoints

JULY 29, 2020

Although the two systems would sync up every few hours, there was a chance that Burton Guides — the company’s title for its associates — could be giving customers incorrect information. “It It was fraught with opportunities to disappoint a customer,” Larocque said. Greater Emphasis On DTC Provides Deeper Customer Insights.

Omnichannel 317

Omnichannel eCommerce POS Operations 317

Optimizely

JANUARY 28, 2020

Marketers like you need access to customer data to gain deep insights into your buyers and drive real results. This is exactly why marketers need a customer data platform (CDP) that directly powers marketing. Centralizing this data into one platform creates a powerful, single view of the customer.

Marketing 195

Marketing Multi-channel Social Media Customer Data 195

Optimizely

FEBRUARY 13, 2018

That way, you won’t annoy your customer and cause them to walk away from your brand before customer service is able to handle their complaint. Integrate all your customer data. This platform can serve as the hub for much of your customer data including all purchases, addresses, and other identifying information.

B2C 170

B2C Marketing Customer Data eCommerce Platforms 170

Retail TouchPoints

DECEMBER 16, 2022

With retailers grappling with the labor shortage, alternative solutions must be sought to mitigate any negative impact on in-store sales. A mobile point-of-sale (mPOS) system, which consists of software and portable hardware that processes retail transactions, is one option that has helped alleviate the pressure caused by labor shortages.

Technology 278

Technology Payment Services Retail POS 278

Retail TouchPoints

MARCH 1, 2024

Additionally, we’re adding personalization across the membership journey, including in-store at POS where later this year we’ll include prompts to provide both sales associates and customers with relevant contextual information about their membership, like their savings, rewards, protection plans and offers.

POS 278

POS Omnichannel Mobile Improvements 278

Retail TouchPoints

APRIL 3, 2023

The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. Employing tactics ranging from social engineering to credit card skimming, criminals can attack anywhere along the supply chain, from payment system providers to customers.

Payment Services 300

Payment Services Payments Retail Operations 300

Retail TouchPoints

AUGUST 30, 2023

If customers feel your efforts are merely transactional, they won’t hesitate to go to your competitor looking for the next best deal. The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

Korona

JANUARY 26, 2023

Despite the sheer diversity of all these channels, one crucial tool can synchronize sales and customer data across these platforms: POS software. Point of sales for multichannel retailers has specific features you need to look for. Owners can access any of their store’s data without being present on-site.

Point of Sale 52

Point of Sale Payment Services Multichannel Payments 52

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 22, 2020

With an advanced appraisal POS software module, you can retain proof of your customer’s item and keep a record of it should the customer decides to come back another time. Keeping track of your customer data, customer profiles, information on the provided services, or applicable warranties is a vital part of data driven businesses.

Jewelry 128

Jewelry POS Point of Sale Management 128

RTP blog

JULY 14, 2017

Account takeovers occur when fraudsters gain access to consumers’ login and password information for a retailer, which allows them to see that customer’s personal information, credit card number, store rewards and more. Encrypting customer data can make it nearly impossible for fraudsters to access sensitive information.

Merchant Services 150

Merchant Services Payments eCommerce Payment Services 150

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2022

A complete point of sale system is one of your biggest assets in the retail industry. You need a point of sale system that helps you manage your business successfully in today’s highly competitive retail industry. Will your point of sale work across multiple platforms? Does it retain more customers?

POS 98

POS Point of Sale Customer Retention Multi-channel 98

365 Retail

DECEMBER 23, 2024

According to IBMs 2023 Cost of a Data Breach Report, the retail sector averages $3.28 With vast customer data flowing through point-of-sale systems, mobile apps, and e-commerce platforms, retailers are facing unprecedented cybersecurity challenges. million in losses per breach. Curious about how such apps work?

Payment Services 52

Payment Services eCommerce Platforms eCommerce Retail 52

Retail TouchPoints

SEPTEMBER 7, 2020

Ransomware can shut down a business indefinitely and complex backend systems can be exploited, exposing customer data that can be stolen and sold on the dark web. Next-Gen Retail Creates Opportunities For Cybercriminals. Cyberattacks can take many forms. Transactions can be hijacked. Applications can be compromised.

Retail 232

Retail Management Mobile Point of Sale 232

iVend

SEPTEMBER 10, 2023

A retail point of sale system is an essential in retail. A retail point of sale system is about enabling and recording sales transactions – but it’s also so much more than that. Chosen well, a retail point of sale system can be the enabler that drives business growth and retail success.

POS 111

POS Retail Point of Sale Multi-channel 111

iVend

AUGUST 6, 2023

Using your point of sale system to track performance, across every element of the retail operation, has never been more important. The need for speed The most insightful information in the world loses its value if it comes too late to take action. This can inform product selection, supplier selection and returns processes.

POS 96

POS Point of Sale Retail Customer Data 96

Mi9

DECEMBER 4, 2024

The ability to complete transactions at any location within the store enhances customer engagement and alleviates the frustration of long checkout lines, contributing to higher customer satisfaction levels. Additionally, mobile POS systems give sales associates on-the-go access to valuable customer data.

Payment Services 52

Payment Services POS Mobile Shipping Costs 52

GetElastic

MAY 24, 2023

eCommerce payment processing first involves the customer inputting payment information, which a payment gateway validates and uses to process the transaction via a merchant account. A payment gateway is a software application that makes it easy for businesses to accept and process customer payments online.

Payment Services 147

Payment Services Merchant Services Payments eCommerce 147

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

From providing information about exclusive offers, earned rewards, and point balances – via SMS, mobile wallet, and mobile app push notifications – to personalized marketing based on past purchase behavior, retailers are able to build relationships with customers where they are. Keep Customer Data Up to Date.

Payment Services 97

Payment Services POS Mobile Operations 97

Ecommerce Platforms

AUGUST 13, 2021

In this article, we will determine if the QuickBooks Point of Sale system is the best choice for your business. QuickBooks POS is a feature-packed Point of Sale system created by Intuit. And what are the features or highlights of this Point of Sale system? Is it the right choice for your business?

POS 104

POS Merchant Services Payment Services Point of Sale 104

BigCommerce

SEPTEMBER 14, 2018

Liberal return policy to compensate for the inability to see products at the point of sale. They’re getting the information that they need to get, and it’s happening in a way that they’re satisfied enough to make this purchase online. For example, what’s your customer acquisition strategy ?

Consumer 305

Consumer Shipping Costs Merchant Services Games 305

Ecommerce Platforms

JANUARY 18, 2021

Customers get everything they need to run, manage, and grow their online store under one roof, including analytics. There are 150+ templates for you to choose from, their all-important POS (point of sale) app, and a well-populated app store. Lightspeed vs Shopify: Their Point of Sale Solutions.

lightspeed 145

lightspeed POS Shopify Payment Services 145

Ecommerce Platforms

APRIL 5, 2022

Intended for the modern and flexible world of commerce, a Point of Sale for your iPad can save you a lot of stress and money as a business owner. Shopify POS Review (Apr 2022): Is it the Best Point of Sale System & Retail POS? This point of sale system is particularly useful for tracking employee information too.

POS 104

POS lightspeed Payment Services Point of Sale 104

Ecommerce Platforms

MARCH 14, 2022

Customers prioritize experience above all else when they visit brick-and-mortar establishments. Upgrading to a mobile point of sale system offers various advantages. Shopify POS Review (Mar 2022): Is it the Best Point of Sale System & Retail POS? Further reading ??. Shopify Pros and Cons.

POS 197

POS Payment Services Mobile Payments 197

RTP blog

MARCH 2, 2018

Aggregate Your Data : Many retailers have multiple locations. How can they unify their data into one central repository for swift, accurate decision making? Make the Most of IT Resources : Too many retailers ignore the insight they can gain from big data simply because sifting through all the data can be cumbersome and overwhelming.

Customer Experience 150

Customer Experience Customer Supplies Point of Sale 150

Ecommerce Platforms

FEBRUARY 9, 2023

Shopify POS Go is a mobile point of sale device for running your entire back office from one small module. There, you can speak to a sales representative or sign up for a free trial of Shopify altogether. You can process payments right out of the box, while also using the tool to look up product information.

POS 104

POS Shopify Merchant Services Channel 104

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 6, 2022

Simply put, an integrated retail management system brings together all the functionality a store needs to run its business, covering everything from the point of sale (POS) to inventory, loyalty, and staff management. Extensive and expandable : Custom retail management software is the true nature of business platforms as software.

Management 111

Management Shipping Costs Retail eCommerce Platforms 111

ESW

SEPTEMBER 29, 2023

Omnichannel provides a better customer experience because it is a cohesive experience. In addition to customer service, an omnichannel approach to fulfilment and logistics creates a better experience for customers. Centralising inventory information enables brands to easily locate their products.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

iVend

NOVEMBER 6, 2023

iVend helps retailers iVend helps retailers to capture and analyse customer data. Read more That has translated to most experts forecasting only a modest increase in sales – 3-4% in the US *, the same in the UK ** and virtually flat sales in Australia. Read how our analytics system helps retailers with personalization.

Gifts 90

Gifts Management POS Point of Sale 90

Korona

JULY 8, 2021

Hackers are able to remote into compromised devices, thereby potentially gaining access to confidential personal and financial information. This allows them to install malicious software, edit data, create new user accounts, and release sensitive information. They can also control local servers through remote code execution.

POS 98

POS Small Business Retail Download Retail 98