Retail TouchPoints

FEBRUARY 27, 2024

This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations. A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand.

Payment Services 255

Payment Services Retail POS Operations 255

iVend

AUGUST 6, 2023

Using your point of sale system to track performance, across every element of the retail operation, has never been more important. The need for speed The most insightful information in the world loses its value if it comes too late to take action. This can inform product selection, supplier selection and returns processes.

POS 96

POS Point of Sale Retail Customer Data 96

Retail TouchPoints

JUNE 10, 2024

The next level of first-party data marketing is using a customer data platform (CDP) or a marketing data warehouse to build audiences with data from different sources of tools and technology, such as a CRM, ERP, POS system and digital analytics, social media or email platforms.

Marketing 283

Marketing Customer Social Media POS 283

iVend

SEPTEMBER 10, 2023

A retail point of sale system is an essential in retail. A retail point of sale system is about enabling and recording sales transactions – but it’s also so much more than that. Chosen well, a retail point of sale system can be the enabler that drives business growth and retail success.

POS 111

POS Retail Point of Sale Multi-channel 111

Retail TouchPoints

JUNE 29, 2022

Advancements in security technology have helped retail businesses across the world better protect their physical property, valuable products, data and information, and their employees. You should also use cameras to see what’s occurring at the point of sale with a clear view of the cash register or tablet, the cashier and the customer.

Small Business Retail 260

Small Business Retail Payment Services Retail POS 260

Optimizely

JANUARY 28, 2020

Marketers like you need access to customer data to gain deep insights into your buyers and drive real results. This is exactly why marketers need a customer data platform (CDP) that directly powers marketing. Centralizing this data into one platform creates a powerful, single view of the customer.

Marketing 195

Marketing Multi-channel Social Media Customer Data 195

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2022

A complete point of sale system is one of your biggest assets in the retail industry. You need a point of sale system that helps you manage your business successfully in today’s highly competitive retail industry. Will your point of sale work across multiple platforms? Does it retain more customers?

POS 80

POS Point of Sale Customer Retention Multi-channel 80

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently. Improved Data Accuracy and Consistency One of the most significant advantages of having a centralized database is the accuracy and consistency of data.

eCommerce Platforms 90

eCommerce Platforms Multi-channel Retail eCommerce 90

Retail TouchPoints

MARCH 1, 2024

Additionally, we’re adding personalization across the membership journey, including in-store at POS where later this year we’ll include prompts to provide both sales associates and customers with relevant contextual information about their membership, like their savings, rewards, protection plans and offers.

POS 265

POS Omnichannel Mobile Improvements 265

Optimizely

AUGUST 16, 2018

But knowing it’s important and actually being able to utilize data are very different things. Unfortunately, complete and accurate customer data has been shockingly difficult to get your hands on in B2C marketing. But what if you could eliminate the gap between data and marketing execution? Own your customer data.

B2C 210

B2C Customer Data Omnichannel Marketing 210

RETAIL MANAGEMENT SOFTWARE

JUNE 26, 2024

This shift is driven by several factors: Technological Advancements: From mobile Point-of-Sale to business intelligence (BI), technology enables retailers to offer immersive and customized shopping experiences. Personalization and Customization Personalization is no longer a luxury; it’s an expectation.

Customer Loyalty 52

Customer Loyalty Payment Services Customer eCommerce 52

Optimizely

DECEMBER 18, 2018

If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). But what are you doing with that vital information? What is in-store data? How can you integrate in-store data? Cross-sell and up-sell.

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

Retail TouchPoints

DECEMBER 16, 2022

With retailers grappling with the labor shortage, alternative solutions must be sought to mitigate any negative impact on in-store sales. A mobile point-of-sale (mPOS) system, which consists of software and portable hardware that processes retail transactions, is one option that has helped alleviate the pressure caused by labor shortages.

Technology 266

Technology Payment Services Retail POS 266

Retail TouchPoints

AUGUST 30, 2023

If customers feel your efforts are merely transactional, they won’t hesitate to go to your competitor looking for the next best deal. The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival.

Shipping Costs 227

Shipping Costs Improvements Live Chat Retail 227

Ecommerce Platforms

APRIL 5, 2022

Intended for the modern and flexible world of commerce, a Point of Sale for your iPad can save you a lot of stress and money as a business owner. Shopify POS Review (Apr 2022): Is it the Best Point of Sale System & Retail POS? This point of sale system is particularly useful for tracking employee information too.

POS 104

POS lightspeed Payment Services Point of Sale 104

Optimizely

FEBRUARY 13, 2018

That way, you won’t annoy your customer and cause them to walk away from your brand before customer service is able to handle their complaint. Integrate all your customer data. This platform can serve as the hub for much of your customer data including all purchases, addresses, and other identifying information.

B2C 170

B2C Marketing Customer Data eCommerce Platforms 170

Ecommerce Platforms

AUGUST 13, 2021

In this article, we will determine if the QuickBooks Point of Sale system is the best choice for your business. QuickBooks POS is a feature-packed Point of Sale system created by Intuit. And what are the features or highlights of this Point of Sale system? Is it the right choice for your business?

POS 104

POS Merchant Services Payment Services Point of Sale 104

RetailMinded

MAY 21, 2024

Do you ever think about how much personal information you give while shopping? As a customer, you expect them to keep that data safe. Imagine the fallout if bad actors breach your store’s defenses and steal customer data and records. Frustrated customers pile up at registers, and sales screech to a halt.

Payment Services 52

Payment Services Retail Customer Data Mobile Payments 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

From providing information about exclusive offers, earned rewards, and point balances – via SMS, mobile wallet, and mobile app push notifications – to personalized marketing based on past purchase behavior, retailers are able to build relationships with customers where they are. Keep Customer Data Up to Date.

Payment Services 73

Payment Services POS Mobile Operations 73

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 22, 2020

With an advanced appraisal POS software module, you can retain proof of your customer’s item and keep a record of it should the customer decides to come back another time. Keeping track of your customer data, customer profiles, information on the provided services, or applicable warranties is a vital part of data driven businesses.

Jewelry 119

Jewelry POS Point of Sale Management 119

GetElastic

MAY 24, 2023

eCommerce payment processing first involves the customer inputting payment information, which a payment gateway validates and uses to process the transaction via a merchant account. A payment gateway is a software application that makes it easy for businesses to accept and process customer payments online.

Payment Services 147

Payment Services Merchant Services Payments eCommerce 147

Korona

AUGUST 3, 2022

By integrating your eCommerce and point of sale system, you can extend your website’s existing functionality and attract a broader audience to your brand. This article discusses the benefits of eCommerce POS integration and how to integrate a point of sale system with your website. Increase sales and revenue.

POS 52

POS eCommerce Point of Sale Payment Services 52

Retail TouchPoints

APRIL 20, 2022

For example, the retailers make educational information about strains readily available so that clients can fully understand different use cases and find the products that are right for them. Using Analytics and Customer Data to Localize and Personalize Cannabis Retailing. Photo credit: Cookies. Photo credit: Cookies.

Retail 353

Retail Social Media Technology Events 353

Ecommerce Platforms

FEBRUARY 9, 2023

Shopify POS Go is a mobile point of sale device for running your entire back office from one small module. There, you can speak to a sales representative or sign up for a free trial of Shopify altogether. You can process payments right out of the box, while also using the tool to look up product information.

POS 104

POS Shopify Merchant Services Channel 104

Retail TouchPoints

APRIL 3, 2023

The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. Employing tactics ranging from social engineering to credit card skimming, criminals can attack anywhere along the supply chain, from payment system providers to customers.

Payment Services 255

Payment Services Payments Retail Operations 255

iVend

NOVEMBER 6, 2023

iVend helps retailers iVend helps retailers to capture and analyse customer data. Read more That has translated to most experts forecasting only a modest increase in sales – 3-4% in the US *, the same in the UK ** and virtually flat sales in Australia. Read how our analytics system helps retailers with personalization.

Gifts 90

Gifts Management POS Point of Sale 90

iVend

DECEMBER 10, 2023

Effective inventory management leads to lower overall inventory costs, fewer lost sales due to stock-outs, and greater customer satisfaction – and ultimately more profit. Point of sale store operations – customers want fast and friction-free checkout, and retailers need to know what has been sold.

POS 94

POS Point of Sale Operations Management 94

iVend

MARCH 11, 2024

Gross margins help retailers to understand the performance and trends of individual products, and this data informs decisions about product mix, location and stocking levels. Create the loyalty that your business needs Just as retail takes many forms, so should customer loyalty programs.

POS 52

POS Customer Loyalty Retail Payments 52

RetailMinded

MARCH 16, 2024

Think of it as having a crystal ball that actually works for predicting product trends and customer preferences. With staff constantly fielding questions and needing quick access to product information, an efficient search system is crucial. Streamlining Knowledge With AI Enterprise Search Knowledge is power, especially in retail.

Retail 98

Retail Point of Sale Operations Technology 98

Retail TouchPoints

JULY 29, 2020

Although the two systems would sync up every few hours, there was a chance that Burton Guides — the company’s title for its associates — could be giving customers incorrect information. “It It was fraught with opportunities to disappoint a customer,” Larocque said. Greater Emphasis On DTC Provides Deeper Customer Insights.

Omnichannel 269

Omnichannel eCommerce POS Operations 269

Korona

OCTOBER 4, 2022

What to consider when choosing a point of sale supplier for coffee shops. Customer Facing Display To Improve Customers Checkouts. The right features in a point of sale system can help coffee shops stand out and build customer loyalty. Among these features are customer-facing terminals.

POS 52

POS Payment Services Merchant Services Point of Sale 52

iVend

FEBRUARY 15, 2024

Here’s our three top tips for retailers wanting to get the most from customer loyalty programs: Create the loyalty your customers want Loyalty is driven by wanting to feel valued, seen and known – and retailers need to understand exactly what that means for their customer base, so they can design a program for retail success.

POS 52

POS Customer Loyalty Payments Point of Sale 52

RTP blog

JULY 14, 2017

Account takeovers occur when fraudsters gain access to consumers’ login and password information for a retailer, which allows them to see that customer’s personal information, credit card number, store rewards and more. Encrypting customer data can make it nearly impossible for fraudsters to access sensitive information.

Merchant Services 150

Merchant Services Payments eCommerce Payment Services 150

Korona

FEBRUARY 1, 2023

If you’re reading this article, perhaps you’ve dealt with some of this from your current point of sale solution. Purchasing a new point of sale system for your business must be a decision made carefully. Read on to learn more about finding the right point of sale. How to switch retail POS providers?

POS 52

POS Payment Services Payments Point of Sale 52

Korona

JANUARY 31, 2022

See related : 5 Tips on How to Improve Customer Service Using Your POS Solution. However, there is a wide array of point of sale systems available on the market, and you should know exactly what your business needs before picking one. It is a mine of data and information that can be leveraged for future marketing efforts.

POS 52

POS Payment Services Point of Sale Mobile Payments 52

365 Retail

OCTOBER 4, 2023

Cultivating direct customer relationships – that is, capturing consented first-party data – is the only way forward.Building a first-party data foundation allows brands to gather valuable information, including customers’ behaviour, actions and interests directly from their website visitors with their permission.

Retail 62

Retail Customer Data Channel Improvements 62

Ecommerce Platforms

JANUARY 18, 2021

Customers get everything they need to run, manage, and grow their online store under one roof, including analytics. There are 150+ templates for you to choose from, their all-important POS (point of sale) app, and a well-populated app store. Lightspeed vs Shopify: Their Point of Sale Solutions.

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lightspeed POS Shopify Payment Services 145