RTP blog

OCTOBER 15, 2018

However, the biggest hurdle, one which makes this shining moment of truth dull, is the “introvert” approach of retailers in collecting their customers’ data. Why Should Retailers Collect Customer Data? Understanding customer needs deeply, and accepting it to be the new norm, is the prime reason to collect data.

Customer Data 150

Customer Data Customer X-cart Retail 150

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Like its ERP system, Burton’s POS was dated and needed to be replaced. It’s really a holistic approach,” she said.

Omnichannel 317

Omnichannel eCommerce POS Operations 317

Ecommerce Platforms

JULY 8, 2019

Store management and payment processing – the two functions that pretty sum up what you should expect from a POS system. Choosing the best POS system, sadly, is not that easy. Luckily for you, however, you’ve found the ultimate best POS system guide for 2019. What is a POS system? What is a POS System?

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

Retail TouchPoints

JANUARY 11, 2021

With consumer shopping more disjointed than ever before, retailers can find a competitive advantage in a robust omnichannel experience informed by consumer behavior across channels. Businesses that can identify customers’ needs and preferences and meet them in the moment will pull ahead of the pack. The auto industry speeds to digital.

Small Business Retail 282

Small Business Retail Retail eCommerce Social Media 282

Retail TouchPoints

FEBRUARY 27, 2024

This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations. A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand.

Payment Services 278

Payment Services Retail POS Operations 278

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

JANUARY 18, 2021

Used by big-named brands like Goop, Sony, and Nobu, Lightspeed is a cloud-based all-in-one POS solution for retail businesses, golf, and restaurant outlets. They also provide customized ecommerce solutions (read our Lightspeed Ecommerce review ). . Integrates with POS systems . You can order stock from your POS's convenience.

lightspeed 145

lightspeed POS Shopify Payment Services 145

Retail TouchPoints

MARCH 1, 2024

Rather than bombarding our members with thousands of great member deals, we focus on the most relevant offers based on their preferences and observed member data. Barry noted that Best Buy’s wealth of first-party customer data gives it an advantage in its personalization efforts, particularly with its mobile app. “We

POS 278

POS Omnichannel Mobile Improvements 278

Retail TouchPoints

DECEMBER 16, 2022

Retailers can use a mobile-first and responsive POS to keep their checkout mobile, or use the same solution to station their device on a counter or offer a self-checkout option. mPOS solutions provide real-time analytics and customer data. Streamline Workflow to Optimize Service.

Technology 278

Technology Payment Services Retail POS 278

iVend

SEPTEMBER 10, 2023

Read more A retail point of sale system provides information and insights, and allows the automation and streamlining of processes that underpin business growth and help to set you apart from your competition. Here we explore the essential functions that retail POS software delivers for your business.

POS 111

POS Retail Point of Sale Multi-channel 111

Retail TouchPoints

JUNE 10, 2024

The next level of first-party data marketing is using a customer data platform (CDP) or a marketing data warehouse to build audiences with data from different sources of tools and technology, such as a CRM, ERP, POS system and digital analytics, social media or email platforms.

Marketing 299

Marketing Customer Social Media POS 299

Optimizely

DECEMBER 18, 2018

If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). But what are you doing with that vital information? What is in-store data? How can you integrate in-store data? Cross-sell and up-sell.

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

Retail TouchPoints

DECEMBER 15, 2022

Also, it is not enough for marketers to just ‘know’ their customers; it is important for them to be one step ahead and predict what they need and how they will behave. In the current scenario, what customers expect from brands is often changing in a dynamic manner. Sachin Dev is Director of Pre-Sales and Solutioning at Algonomy.

Multi-channel 246

Multi-channel POS Customer Data Mobile 246

Ecommerce Platforms

AUGUST 13, 2021

QuickBooks POS is a feature-packed Point of Sale system created by Intuit. Intuit primarily caters to small and medium-sized enterprises and so is the case with their QuickBooks POS product. So in this QuickBooks POS review, we'll have an in-depth look at this POS system's pros and cons, features, ease-of-use and lot’s more.

POS 104

POS Merchant Services Payment Services Point of Sale 104

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 104

POS Payment Services Merchant Services lightspeed 104

Retail TouchPoints

JUNE 22, 2020

With CCPA requirements born out of a need for trust and data security, retailers will need pervasive policies and integrated technologies to ensure both for the consumers that hold the fate of their bottom line. This starts with a complete mapping or audit of customer data, to find out the end points of where it is collected, stored and used.

eCommerce 232

eCommerce Retail Technology Customer Data 232

Ecommerce Platforms

FEBRUARY 25, 2020

The right POS not only allows you to process crucial transactions, it also gives you access to everything from inventory management, to customer support, and online ordering. There are dozens of POS solutions on the market, and they’re all built to offer unique benefits to specific people. What is Toast POS?

POS 104

POS Payment Services Payments Gifts 104

Retail TouchPoints

JUNE 29, 2022

Advancements in security technology have helped retail businesses across the world better protect their physical property, valuable products, data and information, and their employees. Similarly, physical security measures can help protect areas where computers and customer data are stored.

Small Business Retail 264

Small Business Retail Payment Services Retail POS 264

Ecommerce Platforms

APRIL 5, 2022

The best POS system for iPad users is a comprehensive software offering, specially designed to work on an iPad or similar tablet. With the right POS solution, you can use your iPad as your primary source of hardware, so there’s less need to spend a fortune on things like readers and scanners. Shopify POS. Try Shopify POS.

POS 104

POS lightspeed Payment Services Point of Sale 104

iVend

AUGUST 6, 2023

Retail analytics has taken on an even more important role, and your retail POS software can track, analyse and make reports available in real time for super-smart, data-driven decision making. iVend retail POS software iVend retail POS software helps retailers track key metrics. Find out how we’re delivering.

POS 96

POS Point of Sale Retail Customer Data 96

Retail TouchPoints

AUGUST 23, 2024

It can happen purposely, as the suit alleges, or in the case of a ransomware attack, it can hold valuable data hostage and put millions of customers’ private, personal data at risk. It can also prevent a retailer from being able to trade by removing access to critical POS, inventory or financial systems.

Payment Services 317

Payment Services Retail Operations Management 317

Groove

APRIL 18, 2024

Customer Experience: Shopify ERP integration integrates customer data, which gives your customers a seamless shopping experience. It also allows for personalized marketing and better customer service. Edit customer information settings. If you have a retail location, migrate to Shopify POS.

Shopify 299

Shopify Payment Services Shipping Costs Order Fulfillment 299

iVend

JUNE 9, 2023

This is because they hold large amounts of customer and financial data; they are highly dependent on their retail technology; and security investment has traditionally been low compared to other sectors. Retail POS security is at the frontline of protecting data, reputation and customer trust.

POS 94

POS Payment Services Retail Information 94

Ecommerce Platforms

FEBRUARY 17, 2020

While there are plenty of POS (Point of Sale) tools on the web today that can assist with back-end business management, few are specially designed for the restaurant owner. Lavu POS is one of just a handful of software solutions that can give you everything that you need to run an effective restaurant. What is Lavu POS?

POS 104

POS Payment Services Payments PayPal 104

Ecommerce Platforms

NOVEMBER 25, 2019

A reliable restaurant POS system is the difference between a coffee shop or bar that feels like a disorganized open market, and one where customers enjoy the convenience of ordering remotely from their mobile phones, or perhaps booking tables beforehand and then having their orders delivered right on time. It doesn’t stop there though.

POS 104

POS Payment Services lightspeed Payments 104

Ecommerce Platforms

FEBRUARY 9, 2023

During the Shopify’s Winter ‘23 Edition , we learned about the release of a product called Shopify POS Go. Now, Shopify has always provided a POS for free to all of its users (and you have the option to upgrade to a premium version), so what’s the big deal about Shopify POS Go? What is Shopify POS Go? Quite bit, actually.

POS 104

POS Shopify Merchant Services Channel 104

Optimizely

APRIL 18, 2019

That’s why you need to use the data you already have collected on your customers in-store to understand what they are looking online, on social media, and on mobile. In fact, almost two-thirds of retailers say the use of big data and analytics is creating a competitive advantage for their organizations.

Marketing 299

Marketing POS Channel Clothing 299

Ecommerce Platforms

JANUARY 12, 2023

If you’re looking for the best free POS systems, you’re in the right place. However, thanks to innovations in the tech world, a powerful POS system doesn’t have to be one of the biggest costs on your list. Our pick: Shopify POS. Try Shopify POS. Shopify POS Review. Popular choice: Square POS. Try Square POS.

POS 104

POS Payment Services Shipping Costs Payments 104

Ecommerce Platforms

JANUARY 12, 2023

If you’re looking for the best free POS systems, you’re in the right place. However, thanks to innovations in the tech world, a powerful POS system doesn’t have to be one of the biggest costs on your list. Our pick: Shopify POS. Try Shopify POS. Shopify POS Review. Popular choice: Square POS. Try Square POS.

POS 104

POS Payment Services Shipping Costs Payments 104

Ecommerce Platforms

MARCH 24, 2022

The best POS system for coffee shops is a convenient solution for managing transactions, customer data, and inventory tracking in one place. If you’re running a fast-paced coffee shop environment, your POS solution will ensure you can make a profit, organize your team, and even keep track of your supplies as you work.

POS 104

POS lightspeed Payment Services Shopify 104

Korona

JULY 8, 2021

This includes POS users who are using a Windows operating system. While most of our customers use our proprietary Linux system, Koronix, there are some who do use Windows. And for those of you reading who are NOT customers, it’s likely that your business runs on Windows if you’re not using Apple devices. PC based POS terminals.

POS 98

POS Small Business Retail Download Retail 98

Retail TouchPoints

MARCH 25, 2022

That means no checkout line and fast access to product information. These are all qualities of ecommerce, so why not connect the online shopping experience with the POS? The customer data is stored in the app, so all it takes is a few clicks to pay. Digital wallets such as Click to Pay or Apple Pay make checkout faster.

Payment Services 278

Payment Services Payments Social Media Electronics 278

Optimizely

JANUARY 21, 2020

The problem is, all of this data is spread out across multiple platforms, devices, and marketing systems. Between your marketing campaigns on Instagram, your email marketing, data from POS, and customer support, your customer data is all over the place. Take action with your customer data.

Marketing 195

Marketing Customer Data Social Media POS 195

Retail TouchPoints

JUNE 11, 2021

Creating a combination physical-digital shopping experience requires data. And to have usable data, retailers must capture their customers’ information, including name, contact information, payment details, preferred payment method, items in cart, and so on.

Payment Services 248

Payment Services Payments Retail Sporting Goods 248

BigCommerce

FEBRUARY 7, 2018

Describe how Personally Identifiable Information (PII) such as customer names, addresses, preferences and shopping habits are stored and handled in a secure manner. Describe how data access and change is audited. Will your employees, contractors or support personnel have access to Client, customer, order or shopping data?

Merchant Services 83

Merchant Services Payment Services Shipping Costs eCommerce 83

Groove

JUNE 16, 2022

Many are PCI compliant and ISO/IEC 27001 certified, which is the highest standard for protecting customer data. SaaS solutions also integrate with external applications, including Google Shopping (for SEO purposes), PIM software, OMS solutions, POS systems, and marketing automation tools.

eCommerce Platforms 195

eCommerce Platforms Merchant Services Shipping Costs eCommerce 195

retailnext

SEPTEMBER 24, 2019

Retailers depend directly on consumers for their business growth, which has placed shopper experience and customer satisfaction at the top of the priority list, making customer and market research very important. When you’re aiming for success in the retail industry, customer experience makes a world of difference.

Customer Data 88

Customer Data Improvements Customer Social Media 88