Remove Customer Data Remove Management Remove Specialty Retailers
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Backcountry Dives Deeper into Consumer Insights via Experience Management Platform

Retail TouchPoints

As ecommerce sales continue to surge for recreation products, outdoor gear and clothing retailer Backcountry is elevating its digital game by mining customer data to deliver a better experience and offering. The solution also includes a proprietary value-tracking capability.

Consumer 162
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HBC Splits Saks OFF 5TH Into Online and In-Store Businesses — a Path Other Brands May Follow

Retail TouchPoints

The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. Accelerated by COVID, many apparel and specialty retailers are asking, ‘What is the purpose of the physical store?’

Other 218
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Can Modern CRM be the Lifeline Retail is Looking for?

Retail TouchPoints

This new dynamic requires a reimaging of the standard customer relationship management (CRM) software that retailers have typically used to offer customers a basic level of personalization. Customers don’t want to be managed anymore; they want to be delighted. The Road Ahead for Retail.

Retail 165
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The Best POS (Point of Sale) Systems for 2019: The Ultimate Guide

Ecommerce Platforms

Store management and payment processing – the two functions that pretty sum up what you should expect from a POS system. Inventory Management- Your POS system should accommodate your type of products, plus facilitate real-time tracking of all the relevant stock parameters. But, here’s the thing. Email Marketing Service.

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The Ultimate Guide to Arts and Crafts Store POS System: Features, Benefits, and How to Choose

RETAIL MANAGEMENT SOFTWARE

Inventory Management Real-Time Tracking: Monitor stock levels in real-time to keep track of available inventory and ensure popular items are always in stock. Product Variants Management: Efficiently manage different sizes, colors, and types of craft supplies, ensuring accurate stock levels for each variant.

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Pet store POS and ERP software – Key Features, Benefits, and Buying Tips

RETAIL MANAGEMENT SOFTWARE

It requires the right tools to streamline operations, manage inventory, and ensure a smooth customer experience. What is a Pet Shop Management System? A Pet Shop Management System is an integrated software solution designed to manage the unique aspects of running a pet store.

POS 52
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Batteries Plus: Customer Data and Store Expertise Power Sweeping Digital Transformation

Retail TouchPoints

Creating these unique customer journeys is easier said than done, especially for a retailer that touches so many varied consumer segments. “We’re For us to think very uniquely about each customer, their need, their journey, and then deliver that journey to them [in the time they want], we’ve got to be very disciplined.