Retail TouchPoints

OCTOBER 30, 2024

Endpoints, like laptops, tablets, mobile and BYOD devices, public cloud infrastructure and SaaS applications play a bigger role in retailers’ business and how they engage with their customers. Customers want personal, seamless, no-contact experiences, and each additional endpoint helps provide what today’s customers expect.

Payment Services 198

Payment Services Customer Experience Customer Data Management 198

iVend

OCTOBER 10, 2023

Read how our technology gives retailers the gift of growth. We take a look at the RIS predictions and how you can use retail technology to implement actions based on them – positioning yourself to receive the gift of business growth and increased profits this holiday season.

Technology 105

Technology POS Retail Gifts 105

Ecommerce Platforms

MARCH 14, 2022

Mobile POS systems are all the rage right now, and as we head into 2022, their adoption rate is only going to increase. Mobile POS systems aren’t new, but they have grown in popularity considerably in the past couple of years. Mobile POS systems aren’t new, but they have grown in popularity considerably in the past couple of years.

POS 197

POS Payment Services Mobile Payments 197

Groove

OCTOBER 18, 2024

This may prevent your business from creating backlogs or poor customer experiences. Trends Shaping B2B Digital Commerce: The Future of B2B Digital Commerce The B2B digital transformation continues to change and improve as technology evolves. You will also find it easier to integrate the system with the rest of your customer data.

B2B 327

B2B Mobile eCommerce Improvements 327

Retail TouchPoints

MARCH 10, 2023

Retailers often think about the checkout process as if it’s an isolated obstacle separate from the rest of the shopper journey, particularly on mobile devices. Space is at a premium on mobile devices, and each option takes up precious pixels. “We Managing numerous payment options brings data into play.

Payment Services 144

Payment Services Mobile Retail eCommerce 144

Retail TouchPoints

DECEMBER 15, 2022

The convenience retailer and pizza chain’s partnership with Salesforce helped it consolidate fragmented technologies and automate its personalization strategy, allowing Casey’s to send 200 million personalized communications every month with messaging tailored to each customer’s purchasing history. 6 billion engagements captured.

Mobile 257

Mobile Arts Customer Loyalty Customer Data 257

Retail TouchPoints

SEPTEMBER 5, 2024

AI is the latest massively disruptive technology making waves for businesses everywhere. Generative AI is giving birth to exciting new use cases, but as with any new technology, there are serious questions about how to properly wield it. But it’s not quite new to retailers. Even many tech-savvy retailers are struggling to keep up.

Retail 291

Retail Reference Social Media Technology 291

365 Retail

AUGUST 16, 2024

The retail industry has undergone a seismic shift over the past few decades, driven by rapid advancements in technology. From the rise of e-commerce to the integration of artificial intelligence (AI), technology has not only changed how consumers shop but also how retailers operate.

Technology 52

Technology Payment Services eCommerce Retail 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Build Customer Loyalty.

Payment Services 73

Payment Services POS Mobile Operations 73

Retail TouchPoints

JULY 9, 2024

The retailer is in the midst of rolling out new next-generation store technology, including new point-of-sale (POS) hardware and software, as well as upgrading its stores’ WiFi and network bandwidth. So my job was to “keep the lights on” while also bringing in newer and better technology built for the future.

POS 272

POS Department Stores Payment Services Point of Sale 272

365 Retail

APRIL 20, 2024

As the retail landscape evolves, refive is leading the charge in enhancing revenue and customer retention for brick-and-mortar stores. Join them at the Retail Technology Show at London’s Olympia on April 24 & 25, 2024, where they will demonstrate pioneering solutions designed to transform customer engagement.

Technology 57

Technology Retail Customer Retention Customer Data 57

RTP blog

NOVEMBER 10, 2017

To capitalize on this growing trend, more and more retailers are beginning to leverage beacon technology. Beacons are small and typically unseen devices that use Bluetooth low-energy (BLE) wireless and geofencing technology. Why is beacon technology beneficial? It provides a real-time view of the customer experience.

Customer Experience 150

Customer Experience Technology Customer Mobile 150

Retail TouchPoints

MAY 31, 2022

With so much activity online at the height of the pandemic — during which many people gladly took to shopping online for convenience and peace of mind — retailers have a windfall of customer data that can be leveraged to deliver better and more engaging shopping experiences. Mobile search optimization.

Mobile 318

Mobile Customer Data Recommendation Fashion 318

GetElastic

DECEMBER 7, 2017

And no ecommerce technology comes closer does that better than checkout-less shopping. Sensor technology and video scans track your movement across the store. The data is synced with the handheld device, and when sensors (and face recognition) confirm you’ve left, the items are added up like in any other online shopping cart.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

GetElastic

DECEMBER 7, 2017

And no ecommerce technology comes closer does that better than checkout-less shopping. Sensor technology and video scans track your movement across the store. And the corner grocer (unless it’s a 7-11) won’t have the $ required to set up the technology necessary to facilitate checkout-less shopping so there will be lines there too.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Here we’ll take a look at these trending technologies and how they will shape B2B businesses’ ability to deliver a frictionless experience with their digitally native buyers.

B2B 226

B2B eCommerce BigCommerce Omnichannel 226

Retail TouchPoints

FEBRUARY 27, 2024

In the last several years, retailers have increased the speed with which they have built online and mobile app presence. With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security.

Payment Services 249

Payment Services Retail POS Operations 249

Retail TouchPoints

SEPTEMBER 20, 2024

Enhance Ad Placement and Personalization with Data and AI To stand out among the competition, retailers must showcase how they can leverage a wealth of first-party customer data to provide detailed information about customer segments that are interested in CPGs’ products and their specific preferences.

Retail 253

Retail Workshop Social Media Omnichannel 253

Digital Doughnut

APRIL 13, 2022

As a business owner, you might assume that owning a mobile app is solely for big brands, or that owning a mobile app for your business will cost you a fortune. On the contrary, it is quite easy to own a mobile app for your business. Find out more about the advantages a mobile app gives your business over your competitors.

Mobile 60

Mobile Customer Retention Customer Data Other 60

Forrester eCommerce

AUGUST 17, 2017

But this era of innovation has also seen its fair share of flops: From Pokémon Go to Google Glass, technologies that looked like promising disrupters stalled quickly or generated more […].

Technology 255

Technology Consumer Customer Data Customer Experience 255

Omnisend

APRIL 20, 2021

As a business owner, when you are struggling to obtain new customers, having an online presence is not a choice. This is where mobile commerce (or m-commerce) helps in aligning you and your customers in a single frame. What Is Mobile Commerce? hours have been spent on mobile apps per day. In fact, 55.4%

Mobile 78

Mobile Payment Services Omnichannel Social Media 78

Retail TouchPoints

JUNE 11, 2021

Retailers must look for the right technology that will streamline their operations and improve the customer experience, which can ultimately increase brand loyalty and revenue. Providing Various Payments Technologies. These options provide both safety and convenience for shoppers and retailers alike. billion in 2020, up 32.4%

Payment Services 186

Payment Services Payments Retail Sporting Goods 186

UpSellIt

JULY 13, 2023

It seeks to bridge the gap between online and offline purchasing by establishing a cohesive experience between physical stores, websites, mobile apps, social media platforms and more. This concept provides a consistent brand experience across different channels, allowing customers to interact with your brand in the most convenient way.

Omnichannel 102

Omnichannel Multichannel Payment Services Retail 102

Retail TouchPoints

JANUARY 4, 2022

Best Buy Ads will be available for partner brands and services looking to reach customers both on Best Buy’s own channels and through external sites. The ad firm will utilize Best Buy’s internal customer data to recommend relevant methods of connecting with shoppers based on their habits. “We

Omnichannel 268

Omnichannel Customer Data Recommendation Mobile 268

Retail TouchPoints

OCTOBER 8, 2020

GameStop has entered a partnership with Microsoft to enhance its backend and in-store solutions, empower associates with mobile devices and offer shoppers the Xbox All Access pass. GameStop plans to expand its physical and digital video game offerings as well as enhance its retail technology infrastructure through the deal.

Games 244

Games Omnichannel Retail Subscription 244

RETAIL MANAGEMENT SOFTWARE

JUNE 26, 2024

In an era marked by rapid technological advancement and shifting consumer expectations, the future of shopping is being redefined. Creating a seamless retail experience is essential for driving sales and fostering customer loyalty. Personalization and Customization Personalization is no longer a luxury; it’s an expectation.

Customer Loyalty 52

Customer Loyalty Payment Services Customer eCommerce 52

Groove

JUNE 17, 2024

This comprehensive guide will provide an in-depth analysis of the key factor that impacts eCommerce merchants, including eCommerce technology stack, and explore the challenges associated with different approaches. Salesforce , HubSpot ) for managing customer data and communication. A mobile app for managing your store on-the-go.

eCommerce 195

eCommerce Magento WooCommerce Merchant Services 195

Retail TouchPoints

AUGUST 31, 2022

It’s important to recognize that this metaverse continuum also includes immersive platforms like Roblox and Web3 technologies like non-fungible tokens (NFTs). Further digitizing the in-store side would maximize speed and convenience while empowering the customer.

Omnichannel 254

Omnichannel Toys Shipping Costs Mobile 254

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 21, 2019

Mobile point of sale is relatively new technology, but it is quickly becoming essential or retailers who want to remain competitive in an ever-increasing rapidly evolving retail environment. Here are six reasons to deploy mobile POS today. That will lead to servicing more customers and saving your customers time.

Point of Sale 44

Point of Sale Mobile POS Customer Retention 44

Retail TouchPoints

JUNE 29, 2022

Advancements in security technology have helped retail businesses across the world better protect their physical property, valuable products, data and information, and their employees. Use a video management system: Video analytics software gives you valuable data and insights into your footage.

Small Business Retail 258

Small Business Retail Payment Services Retail POS 258

Retail TouchPoints

MAY 3, 2023

The essence and approach of this model and technology can be extrapolated and applied to different industries and technologies. In this case, we used ID-POS data, which bypasses all the challenges of third-party data as an abundant and rich first-party data source. trillion in value.

POS 232

POS Customer Experience Customer Technology 232

Retail TouchPoints

AUGUST 23, 2024

However, what they all have in common is working on endpoint devices, whether a stationary desktop, mobile devices or warehouse tablets. If they touch data, they can be the thruway to a data breach. If your applications were in the cloud, you could retrieve data when possible and reduce costly downtime.

Payment Services 298

Payment Services Retail Operations Management 298

Retail TouchPoints

OCTOBER 25, 2023

Technology may be able to alleviate the problems of multi-tasking associates, but only if retailers invest more in employee-facing solutions. Our employees are our customers too, in almost all cases, and their expectations have risen as well,” said Walker. That’s why retailers focusing on EX are building mobile apps.

Multi-channel 312

Multi-channel Customer Experience Mobile Customer 312

Kissmetrics

FEBRUARY 1, 2021

Beacon technology is the next generation of proximity marketing. By leveraging the data collected from beacons, marketers have more opportunities to track paid campaigns, deliver personalized messaging to consumers, and improve local SEO. What Is Beacon Technology? Beacon Technology for Organic vs. Paid Ad Campaigns.

Technology 306

Technology Mobile Improvements SEO 306

Retail TouchPoints

JANUARY 25, 2023

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. While PCI DSS 4.0 Changing Tides of PCI DSS 4.0

Merchant Services 336

Merchant Services Payment Services Mobile Payments Customer Data 336

Retail TouchPoints

NOVEMBER 6, 2023

AI also can supercharge product discovery by leveraging customer data from a variety of sources, such as browsing history, trending products, geolocation and more, to deliver the ideal products and going from search to buy in less time. There is little doubt that technology is driving change across the retail industry.

Omnichannel 294

Omnichannel Social Media Channel Mobile 294

Retail TouchPoints

AUGUST 30, 2024

Loyalty programs have long been a staple of the business world, offering incentives and rewards to engage and retain customers. Legacy systems that historically operated in their own silos need to be integrated to connect online and offline offers, aggregate customer data across platforms and programs and foster a frictionless experience.

POS 120

POS Food and Beverages Customer Data Consumer 120