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Your Free Ecommerce RFP Template + 176 Questions to Ask Before You Migrate

BigCommerce

One bug undetected for months that could have cost you millions (but you thankfully caught!). One more feature that will cost way too much and take much too long to build. It is definitely best accompanied with a cover letter with further details on pricing needs and services requirements. How do you price your application?

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The Key to Wielding Big Data in Ecommerce to Build Personalized Experiences and Improve Retention

BigCommerce

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. The key to wielding big data in such a way as to make it work for you demands you focus on two things: Your circle of competence. Better understanding of customers (52%). Cost reductions (47%).

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7 B2B Ecommerce Trends + 13 B2B Brands Changing How Businesses Buy

BigCommerce

customers get the same level of quality and service. LTL shipping. personalized customer pricing. Integrate Your Systems for Multi-channel Selling. Like B2C, B2B businesses know the importance of offering a multi-channel experience to drive sales. antiquated ERPs and accounting systems.

B2B 251
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How 2 Brands Navigate the Chaotic Chat Channels of Modern Ecommerce Customer Service

BigCommerce

What is Multi-Channel Ecommerce Customer Service? Are you texting with your customer yet? Even if you add live chat to the mix, customers require your attention through other means that can segregate your customer service operations as a whole. This is what multi-channel customer service aims to solve.

Channel 402
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The State of Ecommerce Platforms in 2018: Cloud Commerce, Open SaaS and The API Economy

BigCommerce

Understandably, this decision has wide-ranging implications –– to your customers in engaging with your brand and reducing friction of getting the product they need, to your employees that have to implement campaign strategies, and to your bottom line in terms of sales growth as well as cost of maintenance and installation.

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Retail’s AI Evolution: From Chatbots to Personal Shopping Concierges

Retail TouchPoints

Most days the hassle outweighs the cost, leaving you disappointed and disenchanted with the brand youre engaging with. Your own digital sidekick that initiates returns , arranges replacements and keeps you updated through your favorite communication channel. But what if there was someone, or something, that handled it all for you?

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The Ultimate 2018 Ecommerce Checklist: 31 Experts Prioritize 19 Growth Tactics to Implement Now

BigCommerce

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. Those two tactics still work wonders for brands, with the caveat that: Competition is fierce and as a result… Costs are high. Omni-Channel Management. Pricing strategy.

eCommerce 419