Retail TouchPoints

APRIL 20, 2022

This technology is useful in cities and states that don’t allow customers to see the product.” As cannabis brands like Cookies and Dr. Greenthumb’s try to up their “retail cred,” they are focusing on omnichannel storytelling and high-touch service. Using Analytics and Customer Data to Localize and Personalize Cannabis Retailing.

Retail 354

Retail Social Media Technology Events 354

Retail TouchPoints

AUGUST 30, 2023

Many retailers struggle to cultivate genuine engagement that builds lasting relationships and delivers frictionless customer experiences. If customers feel your efforts are merely transactional, they won’t hesitate to go to your competitor looking for the next best deal. Tip 4: Provide better product detail for customer ease.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

Retail TouchPoints

JULY 9, 2024

The retailer is in the midst of rolling out new next-generation store technology, including new point-of-sale (POS) hardware and software, as well as upgrading its stores’ WiFi and network bandwidth. I’m also looking at where I can [continue to] utilize customer data in a meaningful way.

POS 279

POS Department Stores Payment Services Point of Sale 279

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

Rather than having fragmented or isolated data across different stores, warehouses, or sales channels, a centralized database ensures that every bit of information—such as inventory, sales data, customer details, and vendor records—is stored in one unified system.

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Optimizely

DECEMBER 18, 2018

If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). What is in-store data? This will then enable you to implement a true omnichannel marketing strategy. Cross-sell and up-sell.

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

Retail TouchPoints

MARCH 1, 2024

First, we will open small locations in a couple of markets where we have no prior physical presence and our omnichannel sales penetration is low, to measure our ability to capture untapped share ,” said Barry. We will also include personalized dynamic messaging in our communications to members about their upcoming program renewals.

POS 278

POS Omnichannel Mobile Improvements 278

Ecommerce Platforms

JULY 9, 2022

The Lite point of sale app comes with your standard Shopify plan for ecommerce, while the Pro plan is only available as an added extra, or included with Shopify Plus. Basic Shopify: The Shopify Basic plan starts at $25 per month with access to unlimited product support, multiple sales channels, and transaction fees which start at 1.7%.

POS 180

POS Shopify Payment Services Shipping Costs 180

Optimizely

JUNE 28, 2018

Average order value (AOV) – Tracks the average dollar amount spent each time a customer places an order; calculated by dividing the total number of sales revenue by the total number of order. Point of sale (POS) system – Manages your business transactions by processing your customers’ payment.

eCommerce 199

eCommerce Marketing Multi-channel Payment Services 199

365 Retail

AUGUST 16, 2023

Amperity , the leading enterprise customer data platform (CDP) for consumer brands has been selected by beauty giant Shiseido Americas Corporation as the foundation of its first-party data strategy, to help create connected and personalised digital customer experiences across all of its brands.

Omnichannel 98

Omnichannel Point of Sale Customer Data Customer Experience 98

365 Retail

DECEMBER 12, 2023

To thrive in today’s fast-paced and dynamic retail environment, retailers must embrace the power of data and use it to bridge the gap between their customers’ needs and their business objectives. With Amperity, we can unify and activate all of our customer data with the goal of creating a seamless omnichannel journey for our customers.”

Customer Data 52

Customer Data Customer Retail Omnichannel 52

Optimizely

MAY 22, 2020

But astonishingly, they have recovered 94% of those same sales online. If there was ever a question about the importance of taking an omnichannel approach that is centered around the customer, no matter where they interact with your brand, this stat puts that debate to rest. Point-of-Sale Pro Upgrades.

Shopify 195

Shopify Merchant Services eCommerce Events 195

Ecommerce Platforms

JANUARY 18, 2021

Customers get everything they need to run, manage, and grow their online store under one roof, including analytics. There are 150+ templates for you to choose from, their all-important POS (point of sale) app, and a well-populated app store. Lightspeed vs Shopify: Their Point of Sale Solutions.

lightspeed 145

lightspeed POS Shopify Payment Services 145

Retail TouchPoints

AUGUST 14, 2020

of respondents were satisfied with their data management capabilities,” Hostetler said, noting that only 28% are satisfied in their ability to manage data against their personalization efforts. “If “Currently, only 35%. The goal is to be clever without being creepy.”.

Webinar 289

Webinar Consumer Payments Marketing 289

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

From providing information about exclusive offers, earned rewards, and point balances – via SMS, mobile wallet, and mobile app push notifications – to personalized marketing based on past purchase behavior, retailers are able to build relationships with customers where they are. Keep Customer Data Up to Date.

Payment Services 97

Payment Services POS Mobile Operations 97

iVend

SEPTEMBER 10, 2023

A retail point of sale system is an essential in retail. A retail point of sale system is about enabling and recording sales transactions – but it’s also so much more than that. Chosen well, a retail point of sale system can be the enabler that drives business growth and retail success.

POS 111

POS Retail Point of Sale Multi-channel 111

Retail TouchPoints

AUGUST 30, 2024

Legacy systems that historically operated in their own silos need to be integrated to connect online and offline offers, aggregate customer data across platforms and programs and foster a frictionless experience. But there are bumps in the road for brands looking to implement a successful loyalty program nowadays.

POS 138

POS Food and Beverages Customer Data Consumer 138

Ecommerce Platforms

MARCH 14, 2022

Customers prioritize experience above all else when they visit brick-and-mortar establishments. Upgrading to a mobile point of sale system offers various advantages. Apart from simply offering POS solutions, Shopify also offers personalized marketing solutions to increase your sales and get more recurring customers.

POS 197

POS Payment Services Mobile Payments 197

Fabric Blog

MAY 12, 2021

Point of sale (POS) systems are an essential part of physical retail. The systems also track in-store inventory and collect valuable customer data. Your POS systems must integrate with your e-commerce tech stack to accomplish true omnichannel commerce and access these benefits.

eCommerce 64

eCommerce POS Point of Sale Omnichannel 64

Ecommerce Platforms

APRIL 5, 2022

Intended for the modern and flexible world of commerce, a Point of Sale for your iPad can save you a lot of stress and money as a business owner. Inventory tracking: A centralized dashboard and a host of analytics tools help you to keep track of everything, including your inventory across online and offline sales. Go to the top.

POS 104

POS lightspeed Payment Services Point of Sale 104

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. In a nutshell, therefore, most retailers are now trying to improve their point of sale systems. Without one, the entire point of sale system would be dead and useless.

POS 118

POS Payment Services Merchant Services lightspeed 118

iVend

SEPTEMBER 14, 2023

Read more In the tough and highly competitive world that is retail, retailers need smart competitive strategies to ensure that they succeed and win in the race for customer spend and loyalty. We’ve looked at the importance of a customer-centric approach, data-based decisions, omnichannel, supply chain management and your team.

Payment Services 105

Payment Services POS Retail Operations 105

iVend

OCTOBER 16, 2023

There’s one approach that is proven to work to engage customers, enhance their experience and increase spend – and that’s personalization. iVend helps retailers iVend helps retailers to capture and analyse customer data. Read how our analytics system helps retailers with personalization.

POS 105

POS Payment Services Payments Omnichannel 105

iVend

FEBRUARY 21, 2025

Data synchronization in real-time when your POS and ERP are connected, all sales data is immediately synchronized into your ERP. So all your key business data such as inventory levels, sales and customer data are up to date and available to you for analysis and decision-making.

Payment Services 52

Payment Services POS Operations Retail 52

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. In a nutshell, therefore, most retailers are now trying to improve their point of sale systems. Without one, the entire point of sale system would be dead and useless.

POS 104

POS Payment Services Merchant Services lightspeed 104

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 6, 2022

Simply put, an integrated retail management system brings together all the functionality a store needs to run its business, covering everything from the point of sale (POS) to inventory, loyalty, and staff management. If not, this is the time to consider investing in an integrated software platform.

Management 111

Management Shipping Costs Retail eCommerce Platforms 111

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

Retail employees are increasingly stretched, whether it’s customer data at their fingertips to personalize the experience or tools to manage new forms of payment such as curbside pickup. The complexity increases with the need to ensure that customer service supports omnichannel customer engagement.

Management 98

Management Payment Services Retail Omnichannel 98

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

Since the pandemic, many retailers have adopted new technologies to communicate with customers through new channels, offer new delivery and pickup options, and highlight free cancellation policies or automated refund systems to give your customers an added sense of security. First-Party Data Marketing Is The New Norm.

Payment Services 98

Payment Services Small Business Retail Marketing Retail 98

RETAIL MANAGEMENT SOFTWARE

JANUARY 8, 2025

In today’s fast-paced retail environment, staying ahead of the competition means embracing technology that not only enhances efficiency but also elevates the customer experience. A robust Point of Sale (POS) system is at the heart of this transformation, serving as the backbone of modern retail operations.

Payment Services 52

Payment Services POS Payments Point of Sale 52

iVend

NOVEMBER 6, 2023

iVend helps retailers iVend helps retailers to capture and analyse customer data. Read more That has translated to most experts forecasting only a modest increase in sales – 3-4% in the US *, the same in the UK ** and virtually flat sales in Australia. Read how our analytics system helps retailers with personalization.

Gifts 90

Gifts Management POS Point of Sale 90

iVend

OCTOBER 10, 2023

Omnichannel – a retail point of sale system that offers shoppers online/offline transactions such as Click and Collect , curbside pickup and Buy Online Return to Store (BORIS).

Technology 105

Technology POS Retail Gifts 105

Ecommerce Platforms

DECEMBER 13, 2021

A help desk ticket system is the perfect way to improve your response time when interacting with customers. You can access a range of support ticket options from different applications, as well as integrations with your point of sale and CRM. Pros: Excellent intelligent routing for customer service.

Shopify 104

Shopify Live Chat Merchant Services Multi-channel 104

Korona

AUGUST 3, 2022

Bridging the gap between offline and online shopping has emerged as one of the first steps to omnichannel success. By integrating your eCommerce and point of sale system, you can extend your website’s existing functionality and attract a broader audience to your brand. Improve the customer shopping experience.

POS 52

POS eCommerce Point of Sale Payment Services 52

RETAIL MANAGEMENT SOFTWARE

JUNE 26, 2024

This shift is driven by several factors: Technological Advancements: From mobile Point-of-Sale to business intelligence (BI), technology enables retailers to offer immersive and customized shopping experiences. They are digitally savvy and expect seamless, omnichannel interactions. Here are the key components: 1.

Customer Loyalty 52

Customer Loyalty Payment Services Customer eCommerce 52

GetElastic

AUGUST 11, 2021

e-Spirit’s FirstSpirit Digital Experience Platform, offered through a SaaS or on-premises model, helps businesses engage customers and increase revenue with personalized, content-rich digital experiences anytime, anywhere. e-Spirit, a Crownpeak company, has offices in the US, Europe and Asia Pacific. CMS Headquarters: San Francisco, CA, USA.

Management 148

Management eCommerce Multi-channel Channel 148

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 26, 2024

An efficient Point of Sale (POS) system can significantly streamline operations, enhance customer experience, and boost your bottom line. Email and SMS Marketing: Use CRM data to create targeted marketing campaigns and promotions, sending personalized messages to customers. Here are the key benefits: 1.

Payment Services 52

Payment Services Arts POS Payments 52

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 89

Customer Customer Retention Social Media X-cart 89