Remove Customer Data Remove Operations Remove Point of Sale
article thumbnail

What Is an Omnichannel eCommerce Platform for Online Retailers?

Groove

An omnichannel eCommerce platform connects all of a retailer's sales channels in one place. These channels may include an online store, social media marketplaces, and/or in-store point-of-sale (POS) systems. This makes it easier to understand buyer preferences, create personalized marketing campaigns, and offer better support.

article thumbnail

Don’t Wait Until Black Friday to Protect Your Endpoints

Retail TouchPoints

Customers want personal, seamless, no-contact experiences, and each additional endpoint helps provide what today’s customers expect. Tablets and mobile devices put customer data at employees’ fingertips, allowing them to provide a personal shopping experience while reducing wait times. IT teams today can (and should!)

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A Blueprint for Retail Cyber Resilience: Evolving Tactics for Today’s Digital World

Retail TouchPoints

But as retailers digitize operations to differentiate customer experiences, they also face a growing wave of cyber threats targeting sensitive customer data and critical business systems. To protect themselves, businesses must take proactive measures to secure their operations in an increasingly hostile digital landscape.

article thumbnail

The Real Price of a Data Breach in Retail

Retail TouchPoints

Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences.

Retail 277
article thumbnail

The Best POS (Point of Sale) Systems for 2019: The Ultimate Guide

Ecommerce Platforms

In other words, leveraging an efficient point of sale system software should help you streamline all your in-store operations. Today’s commerce environment has a wide range of solutions for brick-and-mortar stores, most of which are essentially multifaceted point of sale systems. But, here’s the thing.

article thumbnail

Turn Your Store Associates into Superheroes with These Four POS Capabilities

Retail TouchPoints

Customer and product information at their fingertips What are some of the functionalities and data that your POS system needs to serve up? Well, let’s start with customer data. Associate POS adoption depends on getting the user experience right.

POS 275
article thumbnail

Move Past Hype to Focus on Value with AI Implementations in the POS Space

Retail TouchPoints

Businesses and organizations across virtually all markets and niches are exploring how artificial intelligence (AI) could benefit their operations. Businesses must work with software providers that help them manage data consent, privacy, and compliance.

POS 327