Remove Customer Data Remove Payment Services Remove Shipping
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Adopting a Holistic Security Mindset for Ecommerce

Retail TouchPoints

When customer data is exposed in a cyberattack, criminals can use it to commit fraud. Fraudsters can steal employee credentials to expose customer data. Both kinds of incidents affect the bottom line and both can impact the companys image with customers. Vendor communication. Site security is also a concern.

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Shipping Journey: Everything You Need To Know

lateshipment

What is the Shipping Journey? Your customers shopping journey refers to the steps theyve taken before, during, and even after they make a purchase at your store. and support your claims with photos and customer testimonials. Additionally, facilitate an easy comparison of your offerings with your competitors as well.

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Turn Your Store Associates into Superheroes with These Four POS Capabilities

Retail TouchPoints

Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — And process returns of stuff people don’t want! Customer and product information at their fingertips What are some of the functionalities and data that your POS system needs to serve up?

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The Key to Wielding Big Data in Ecommerce to Build Personalized Experiences and Improve Retention

BigCommerce

Ecommerce is nimble and adaptable; these businesses aren’t confined to a particular location and often have inventory or retail leases to worry about when using 3PLs or running an ecommerce-only operation. Nonetheless, it is even more essential that ecommerce business owners and managers operate within their circle of competence.

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Best Payment Gateways For UK Businesses (2021)

Ecommerce Platforms

If you're a UK entrepreneur who's laying the groundwork for their online business, you may have already started researching payment gateway providers. If that's you, you'll likely know that payment gateways offer different features, terms, and pricing depending on the country you're operating from. Shopify Payments.

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Retail’s AI Evolution: From Chatbots to Personal Shopping Concierges

Retail TouchPoints

Dealing with customer service for a faulty product or return? One area that may drastically improve consumers satisfaction with customer service: AI-powered bots that can act as a shoppers own personal concierge service. Want to combine a gift card with your credit card for payment? No problem.

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Enhancing the Post-Purchase Experience: A 2025 Guide

lateshipment

What is Post-Purchase Experience The post-purchase experience refers to the activities you undertake and the interaction you have with your customers after they have purchased from your platform. After-Sales Service No, this is not the same as customer support. Lets break it down.