Retail TouchPoints

OCTOBER 30, 2024

We are approaching one of the most important and riskiest times of the year for retailers. Cyberattacks increase across the board around the holiday season , and attackers often target retail organizations given how critical this time is for their businesses. Self-service kiosks allow shoppers to take charge.

Payment Services 269

Payment Services Customer Experience Customer Data Management 269

Retail TouchPoints

JULY 13, 2023

The challenging economic environment, intense regulatory pressure and ever-present threat of fraud are creating a perfect storm that’s sweeping across the global payments landscape. For many banks, neobanks and non-financial businesses coming up against new risks and obstacles to growth, there is a golden opportunity right in front of them.

Merchant Services 246

Merchant Services Payment Services Payments Banking 246

Retail TouchPoints

AUGUST 29, 2022

Mobile apps have evolved into a critical business asset, generating billions of dollars in revenue. Retail companies like Tim Hortons that underestimate the importance of mobile app privacy and security risk damaging customer relations and brand image, potentially leading to customer and revenue loss.

Mobile 312

Mobile Payments Payment Services Retail 312

Retail TouchPoints

APRIL 3, 2023

Retail operations are an increasingly popular target for cybercriminals. The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. The biggest scourge, however, has been retail-sector ransomware attacks, which grew by 67% in 2022.

Payment Services 300

Payment Services Payments Retail Operations 300

Ecommerce Platforms

APRIL 4, 2018

The Stripe payment processor has some romance behind it. There's plenty of hype behind the Stripe company, and as a third-party payment processor , it offers some of the best development tools, security measures, and international business modules for online commerce. The Payment Processing Category.

Payment Services 116

Payment Services Payments Merchant Services Micropayment 116

Retail TouchPoints

SEPTEMBER 26, 2024

New account fraud is surging, and despite the conventional wisdom that this type of fraud is mostly a problem for banks, retailers are in the crosshairs too. In fact, account creation fraud rates are growing fastest in the retail sector, with 44.7% It also makes this kind of fraud harder to detect than outright identity theft.

Payments 261

Payments Payment Services Retail Banking 261

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. Many stores, including retail giants Walmart, Target, Best Buy, DICK’S Sporting Goods and Urban Outfitters, introduced or expanded game-changing buy online, pick up in-store (BOPIS) capabilities in 2020.

Payment Services 248

Payment Services Payments Retail Technology 248

Retail TouchPoints

MARCH 25, 2022

Given all of this, it is very clear why this demographic is a critical target audience for retailers. Consequently, this is a medium that retailers must seriously consider in order to reach the customers of the future. Payments play a key role. Then the desired payment method can be selected. Are you Listening?

Payments 278

Payments Payment Services Social Media Electronics 278

Retail TouchPoints

JULY 17, 2024

The last few years have included incredible highs and the deepest of lows for food retailers, from finding workers during the pandemic to tackling widespread supply chain disruptions and rising costs. retail industry. Technology will play an integral role in helping retailers to overcome labor challenges.

Payment Services 264

Payment Services Retail Customer Experience Supplies 264

Retail TouchPoints

AUGUST 8, 2024

In fact, you would likely need to be a Unabomber-style off-the-grid individual to not share at least some data points about yourself with governments, businesses and organizations. We’re seeing consumer preferences for privacy-friendly companies,” said Greg Williams, President of Audigent in an interview with Retail TouchPoints. “I

Retail 290

Retail Payment Services Consumer Information 290

Retail TouchPoints

NOVEMBER 22, 2022

Although product and pricing remain key to acquiring customers in the retail space, it’s the top-notch, memorable experience a brand delivers that makes them stay. Personalization along with convenience is at the forefront of customers’ minds, and conversational commerce integrates this into every step of the sales funnel.

Payment Services 261

Payment Services Live Chat Payments Retail 261

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. However, retail marketers often lack the data they need to develop and execute more empathetic messaging. Last year the top priority was engaging customers in real time.

Webinar 289

Webinar Consumer Payments Marketing 289

Retail TouchPoints

FEBRUARY 27, 2024

In the last several years, retailers have increased the speed with which they have built online and mobile app presence. With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security.

Payment Services 278

Payment Services Retail POS Operations 278

Retail TouchPoints

JUNE 30, 2021

As a result, customers are increasingly turning to mobile devices to shop and becoming loyal to retailers that deliver digital experiences tailored to their unique preferences. The payoff for creating a superior customer journey across all devices, points of contact and channels is significant. Understand the customer base.

Merchant Services 253

Merchant Services Payment Services Customer Payments 253

Retail TouchPoints

JULY 26, 2024

B2B commerce is a primary channel through which customers make purchases and an integral tool in establishing trust. The Challenge of Meeting Customer Demands Why are B2B sellers struggling to keep pace with customer demands? The answer lies in the inherent complexity of their business processes.

B2B 261

B2B Payment Services Payments Shipping Costs 261

Retail TouchPoints

AUGUST 19, 2020

It would seem that scales have long been tipped in favor of the retail giants — those with massive footprints, established brands, warehouses chock-full of supply to meet global consumer demand and the resources to offer a wide array of products. The easier option is in fact to move away from giant e-Commerce marketplaces. e-Commerce.

eCommerce 274

eCommerce Merchant Services Games Payment Services 274

Retail TouchPoints

FEBRUARY 4, 2021

Most retailers are keenly aware that the credit card and customer data on their networks is a prime target for hackers, and so they barricade access points to their websites and ecommerce systems to ward off intrusion. Ensuring their supply chains are secure should be a priority for retailers’ cybersecurity teams.

Supplies 299

Supplies Payment Services Payments Shipping 299

BigCommerce

JANUARY 23, 2018

The latter leads to sales, growth and revenue. The former doesn’t have to be business as usual. Henna Caravan: Making the switch from Magento to BigCommerce gave Henna Caravan a 33% increase in revenue through SEO and a 2X industry average conversion rate, all within 2 weeks of launch. Take mobile commerce, for example.

Payment Services 362

Payment Services eCommerce BigCommerce eCommerce Platforms 362

Retail TouchPoints

JUNE 29, 2022

A successful retail space uses the art of design to provide a clean, aesthetically pleasing and accessible storefront and property. But businesses should also take into consideration how their security comes into play in the space. Evaluate Your Retail Store’s Location. Evaluate Your Retail Store’s Location.

Small Business Retail 264

Small Business Retail Payment Services Retail POS 264

Retail TouchPoints

OCTOBER 18, 2023

retailers $22.8 retailers lose $10.40 Signifyd data shows that there was a 35% increase in false claims that an item never arrived in 2022 in Europe, and a 68% increase in false claims about the condition of a product. retailers are likely to be experiencing similar trends. Online return fraud cost U.S. billion in 2022.

Payment Services 277

Payment Services Shipping Costs Payments Shipping 277

Retail TouchPoints

JANUARY 26, 2022

Companies of all sizes were affected by the pandemic, especially small- to mid-size businesses (SMBs). Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. million applications to start new businesses through September 2021.

Merchant Services 278

Merchant Services Payment Services Payments Shipping Costs 278

Ecommerce Platforms

AUGUST 8, 2019

If so, you'll need to find and use a top-notch payment platform. This solution helps to simplify automated clearing house payments (ACH) and white label bank transfers for businesses. It’s especially handy for companies who want to use bank transfers as a cheaper, easier way to make payments. Facilitate payments.

ACH 134

ACH Payment Services Merchant Services Payments 134

Retail TouchPoints

AUGUST 13, 2021

A revolution in mobile technology among retailers is within sight. To be ready for what comes next, online retailers can take a page from those that adapted and grew with the initial shift to a mobile-friendly shopping world. As a result, mobile revenues are lower when compared to desktop.

Mobile 264

Mobile Merchant Services Payment Services Payments 264

Ecommerce Platforms

MARCH 14, 2022

The pandemic laid bare the problems with the conventional checkout process, and companies began looking at more efficient, and more hygienic, ways to process payments. The rising average transaction value per user underlines the importance of upgrading to a mobile POS system, especially for small business owners.

POS 197

POS Payment Services Mobile Payments 197

RTP blog

JULY 14, 2017

By Tom Byrnes, Vesta Merchants today are seeing an increase in revenue losses and fraud costs due to an often overlooked and hard-to-spot problem: account takeovers. of their annual revenue to fraud, according to a recent study. of their annual revenue goes to fraud costs. Monitor behavior. Consider tokenization.

Merchant Services 150

Merchant Services Payments eCommerce Multi-channel 150

Retail TouchPoints

SEPTEMBER 20, 2022

Retailers are approaching an uncertain holiday season with any number of questions on their mind: Will pent-up demand beat out shoppers’ inflation-driven caution? What are shoppers looking for when retailers reach out to engage them? The upcoming 2022 Retail Strategy & Planning Series (#RSP22), which runs Sept.

Webinar 274

Webinar Omnichannel Payments Payment Services 274

BigCommerce

OCTOBER 20, 2017

Both of those strategies have long worked –– and will likely continue to –– but the B2B brands capitalizing on the new B2B buyer shopping habits (as more and more millennials age into Director, VP and C-Suite positions) are using their ecommerce channel to grow revenue and customer acquisition. Customers are now finding us on Google.

B2B 251

B2B eCommerce Payment Services Multi-channel 251

Kissmetrics

SEPTEMBER 14, 2020

This means nearly any retailer can sign up for Google Shopping Actions and link their products without paying the 12% commission Google formerly collected on each sale. Retailers and advertisers have a unique opportunity to get incredible exposure for their products. What Does the Order Process Look Like on Google Shopping Actions?

Merchant Services 358

Merchant Services Payment Services Shipping Costs Shopping Carts 358

RTP blog

OCTOBER 18, 2019

By Ally Azzarelli, GSP Retail As the retail landscape continues to evolve, finding innovative ways to enhance the customer experience is key. Frictionless or cashierless shopping helps customers save time while allowing retailers to gather detailed customer data and boost revenue.

Retail 150

Retail Payment Services Payments Mobile 150

Retail TouchPoints

MAY 28, 2020

The COVID-19 pandemic has led to an onslaught of new challenges for retailers. But as retailers continue to work through these challenges and struggle to keep their businesses running, this new reality has also made it even more difficult for them to detect fraudulent activity. 4 Steps Retailers Can Take to Fight Fraud.

Merchant Services 165

Merchant Services Retail Payments Payment Services 165

Sailthru

FEBRUARY 5, 2020

Despite the business value it drives, Gartner predicts that 80% of marketers will abandon their personalization efforts by 2025. In many cases, poor customer data management will be the catalyst. When you ask for customer data, you should be crystal clear about why you’re asking. But how do you go about getting it?

Customer Data 97

Customer Data Customer Multi-channel Mobile Payments 97

Retail TouchPoints

DECEMBER 2, 2020

Retailers have spent years creating the ultimate sensory experience inside their stores. Retailers also have shuttered thousands of stores. The solution lies in retailers and brands upping their personalization game through customer data. The solution all starts with data.

Payments 259

Payments Recommendation Payment Services Customer Data 259

BigCommerce

FEBRUARY 2, 2018

Learn how they secretly became the fastest growing retailer in the U.S. Checkout a site like GolfEtail which uses eBay as an additional sales channel to significantly increase overall brand revenue. Accepting Payments. Know What Your Credit Card Payment Options Are as a Merchant. Protecting Customer Data.

Merchant Services 419

Merchant Services Payment Services Beauty and Health Shipping Costs 419

Ecommerce Platforms

JULY 29, 2020

The Lightspeed Retail system is utilized by retail companies, and it's all focused on the cloud. Lightspeed started life as a company offering retail POS system technology to companies. LightspeedHQ.com still offers these retail solutions in the form of Lightspeed retail. Access to Crucial Customer Data.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177

Ecommerce Platforms

JULY 8, 2019

Store management and payment processing – the two functions that pretty sum up what you should expect from a POS system. Retailers worldwide are seemingly excited about the prospects of this revolutionary approach. The secret is using a structured selection process. But, here’s the thing. billion in 2018 to $3.73

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

RTP blog

DECEMBER 23, 2019

By Anand Janefalkar, UJET In order to stay ahead in today’s highly competitive environment, the realization is that businesses must prioritize digital transformation or be passed by. For retailers, this has meant investing in cloud-based technologies and finding new ways to connect with their customers and expand their digital footprint.

Payment Services 195

Payment Services eCommerce Payments Mobile 195

BigCommerce

NOVEMBER 28, 2017

Automotive retailers saw the highest average order value ($235.10) , followed by retailers within the Sports & Outdoors ($143.50) and Home & Garden ($103.60) categories. Each year, BigCommerce looks at same-store sales to determine the real increase in revenue and orders data year over year for ecommerce brands on the platform.

BigCommerce 415

BigCommerce Small Business Retail Merchant Services Food and Beverages 415