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SaaS Payment Processing: 10 Questions to Ask When Comparing Solutions

FastSpring

What makes a company choose one SaaS payment processing provider over another? For example, at FastSpring, we have a lot of data about online shopping carts. But we wanted to hear directly from technical founders and software developers about what you look for in a SaaS payment processing service. Integrations?

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Does Your Retail Fraud Problem Start with Account Creation?

Retail TouchPoints

Due to AI tools that make it easier for criminals to synthesize identities from stolen customer data and manage them, banks and commerce are expected to lose close to $5 billion this year to this type of fraud. Personalizing messaging for synthetic customers is an investment that won’t pay off in terms of lifetime value.

Payments 257
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Generation Z: Between the Worlds of Digital and Analog

Retail TouchPoints

Significantly, 70% of those surveyed believe the most appealing stores have features that simplify and streamline shopping. According to the IBM Institute for Business Value and the National Retail Federation (NRF) , Generation Z consumers place great importance on dependable and consistent experiences when it comes to their retail purchases.

Payments 274
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6 Strategies for Collecting Customer Data for Early Personalization

Sailthru

Despite the business value it drives, Gartner predicts that 80% of marketers will abandon their personalization efforts by 2025. In many cases, poor customer data management will be the catalyst. When you ask for customer data, you should be crystal clear about why you’re asking. But how do you go about getting it?

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How Privacy Issues in Mobile Apps Impact Retailers

Retail TouchPoints

Mobile apps have evolved into a critical business asset, generating billions of dollars in revenue. Retail companies like Tim Hortons that underestimate the importance of mobile app privacy and security risk damaging customer relations and brand image, potentially leading to customer and revenue loss.

Mobile 307
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Cookies are Here to Stay, But Retailers Can Still Differentiate with Data Privacy

Retail TouchPoints

Whether people are signing up for loyalty programs or [completing] a survey for an Amazon gift card, people are remarkably open to sharing their information.” The more the consumer can be empowered to control their information — even to take it back or have it be monetized — those models show a lot of promise in the long run,” he noted.

Retail 284
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Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

Retail TouchPoints

This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations. A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand.