Retail TouchPoints

OCTOBER 21, 2024

Adding verification steps or introducing slight delays in the refund process also can help deter fraudulent claims without significantly impacting the experience of legitimate customers. Data analytics plays a crucial role in identifying and preventing refund fraud.

Retail 278

Retail Payment Services Technology Payments 278

Retail TouchPoints

AUGUST 29, 2022

Mobile apps have evolved into a critical business asset, generating billions of dollars in revenue. Retail companies like Tim Hortons that underestimate the importance of mobile app privacy and security risk damaging customer relations and brand image, potentially leading to customer and revenue loss.

Mobile 312

Mobile Payments Payment Services Retail 312

Retail TouchPoints

APRIL 3, 2023

The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. Employing tactics ranging from social engineering to credit card skimming, criminals can attack anywhere along the supply chain, from payment system providers to customers.

Payment Services 300

Payment Services Payments Retail Operations 300

Retail TouchPoints

JULY 17, 2024

Accruent recently commissioned a study of the food retailer sector to understand what challenges await, from continued margin and cost pressures to being held back by legacy technology to the increased risk of cyber threats. Technology will play an integral role in helping retailers to overcome labor challenges.

Payment Services 264

Payment Services Retail Customer Experience Supplies 264

Retail TouchPoints

JUNE 11, 2021

Retailers must look for the right technology that will streamline their operations and improve the customer experience, which can ultimately increase brand loyalty and revenue. Providing Various Payments Technologies. These options provide both safety and convenience for shoppers and retailers alike.

Payment Services 247

Payment Services Payments Retail Sporting Goods 247

Retail TouchPoints

NOVEMBER 14, 2024

Sustained success in the retail industry often relies on the direct relationships businesses establish with their customers, and price hikes can undermine these relationships. His team oversees six industries, including retail and distribution, driving IBM’s Hybrid Cloud and AI strategy for IBM Technology, Red Hat and IBM Consulting.

Retail 261

Retail Payment Services Consumer Operations 261

Retail TouchPoints

JUNE 30, 2021

In fact, 85% of professionals who have used customer journey maps found that they increased customer satisfaction, lowered churn, reduced complaints, and raised their Net Promoter Score (NPS ). Understand the customer base. The phrase “know your customer” is increasingly important. Personalize each customer experience.

Merchant Services 252

Merchant Services Payment Services Payments Customer 252

Retail TouchPoints

AUGUST 13, 2021

So too is the technology driving that growth. Years of technology advances have been experienced in mere months, and the COVID-19 pandemic has only accelerated the next big step. Years of technology advances have been experienced in mere months, and the COVID-19 pandemic has only accelerated the next big step.

Mobile 264

Mobile Merchant Services Payment Services Payments 264

Retail TouchPoints

FEBRUARY 27, 2024

This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations. A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand.

Payment Services 278

Payment Services Retail POS Operations 278

365 Retail

MARCH 10, 2024

According to Statista, the international revenue hit $6 trillion by the end of 2023 and is projected to reach $6.9 If you want to launch an e-commerce business or just plan to stay competitive, it’s essential to be aware of the trends that redefine the industry landscape. trillion in 2024.

eCommerce 103

eCommerce Payment Services Payments eCommerce Marketing 103

Ecommerce Platforms

AUGUST 11, 2022

With an OTT platform, content creators can build online hubs for their videos, monetize their work in a range of different ways, and explore the benefits of both live streaming and video on demand. If you’re familiar with Disney plus, Hulu, and Netflix, you’ll already have a basic knowledge of over-the-top streaming technology.

Payments 104

Payments Multi-channel Payment Services Subscription 104

Retail TouchPoints

AUGUST 8, 2024

The shift to cloud technology has improved data management and privacy,” said Thota. Major providers like AWS, Microsoft Azure and Google Cloud have superior security measures and data protection protocols compared to individual companies. Explore blockchain data management technologies.

Retail 290

Retail Payment Services Consumer Payments 290

Retail TouchPoints

JANUARY 26, 2022

Companies of all sizes were affected by the pandemic, especially small- to mid-size businesses (SMBs). Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. million applications to start new businesses through September 2021.

Merchant Services 278

Merchant Services Payment Services Payments Shipping Costs 278

Ecommerce Platforms

MARCH 14, 2022

The pandemic laid bare the problems with the conventional checkout process, and companies began looking at more efficient, and more hygienic, ways to process payments. The rising average transaction value per user underlines the importance of upgrading to a mobile POS system, especially for small business owners.

POS 197

POS Payment Services Mobile Payments 197

Groove

JUNE 17, 2024

Choosing the right tech stack for your eCommerce store is crucial for ensuring a seamless user experience, scalability, and integration with other essential business processes. Integration Options The availability of plugins and integrations can significantly impact your eCommerce technology stack functionality and efficiency.

eCommerce 195

eCommerce Magento WooCommerce Merchant Services 195

Groove

JUNE 16, 2022

Handling Recurring Maintenance As we mentioned, on-premise platforms require recurring maintenance (and payment of fees associated with this maintenance). Many are PCI compliant and ISO/IEC 27001 certified, which is the highest standard for protecting customer data.

eCommerce Platforms 195

eCommerce Platforms Merchant Services Shipping Costs eCommerce 195

MagentoBrain

MARCH 30, 2023

Technology has been advancing at a rapid pace, and software development is one of the most lucrative fields in the tech industry. With the increasing reliance on technology in our daily lives, software businesses have become a viable and lucrative option for entrepreneurs.

Payments 59

Payments eCommerce Platforms eCommerce Subscription 59

Retail TouchPoints

AUGUST 17, 2023

They strive to create seamless, personalized customer experiences to continue to attract discerning consumers and build efficient supply chains, yet they often encounter barriers presented by fragmented technology infrastructure, which hinders scalability without disruption.

Consumer 246

Consumer Payment Services Food and Beverages Supplies 246

MagentoBrain

MAY 4, 2023

Features and functionality of Magento business intelligence Offers a wide range of features and functionality designed to help e-commerce businesses collect, analyze, and interpret their data effectively. It includes access to all of the platform's features, as well as dedicated support and custom data integrations.

Magento 52

Magento Payment Services Payments eCommerce 52

Retail TouchPoints

AUGUST 14, 2020

Successful retail marketers are embedding their brands within the platforms and devices that are most popular with their customers. Social commerce, engaging customers through influencers and shoppable posts are a few of the strategies being used by top retailers. “We’re Currently, only 35%.

Webinar 289

Webinar Consumer Payments Marketing 289

GetElastic

JUNE 4, 2019

Savvy subscription providers are heading off the downturn by creating multiple revenue streams (Birchbox recently opened a brick-and-mortar store), but ultimately it will boil down to delivering an exceptional value proposition and customer experience. Customer-centered culture.

Subscription 142

Subscription Payments Payment Services eCommerce 142

Kissmetrics

MAY 10, 2021

The boom of Bitcoin has made blockchain technology a trending topic. More people see the value of investing in Bitcoin, and companies are warming up to the idea of using its technology in business. More people see the value of investing in Bitcoin, and companies are warming up to the idea of using its technology in business.

Cryptocurrencies 262

Cryptocurrencies Marketing Social Media Cryptography 262

Ecommerce Platforms

MARCH 24, 2022

Today’s companies need to commit to consistently delivering the best possible level of customer service if they want any hope of maintaining long-term loyal customers. For ecommerce brands, an excellent CRM solution, will provide all of the technology they need to not only track leads, but nurture and convert them too.

eCommerce 193

eCommerce Payment Services Payments WooCommerce 193

Retail TouchPoints

AUGUST 19, 2020

Why should they have their brand experience live inside another marketplace, when there are so many ways to dramatically boost revenue, increase brand loyalty and provide customers with an outstanding experience outside of it? Data And Insights. Hidden Revenue Opportunities. e-Commerce.

eCommerce 274

eCommerce Merchant Services Games Payment Services 274

Ecommerce Platforms

DECEMBER 28, 2021

As the restaurant industry continues to grow, with around 60% of consumers ordering delivery or takeout at least once per week, business leaders need to ensure they have the right technology in place to manage orders of all shapes and sizes. and 10 cents per dip, swipe and contactless payment. High-quality customer service.

Payment Services 104

Payment Services Payments POS lightspeed 104

Retail TouchPoints

FEBRUARY 4, 2021

Most retailers are keenly aware that the credit card and customer data on their networks is a prime target for hackers, and so they barricade access points to their websites and ecommerce systems to ward off intrusion. But their cybersecurity teams pay much less attention to the sprawling network of vendors in the supply chain.

Supplies 299

Supplies Payment Services Payments Shipping 299

365 Retail

MARCH 10, 2024

According to Statista, the international revenue hit $6 trillion by the end of 2023 and is projected to reach $6.9 If you want to launch an e-commerce business or just plan to stay competitive, it’s essential to be aware of the trends that redefine the industry landscape. trillion in 2024.

eCommerce 52

eCommerce Payment Services Payments eCommerce Marketing 52

Fabric

NOVEMBER 2, 2023

We’ll go over factors to consider when making technology buying decisions (including the main types of enterprise e-commerce solutions, the benefits of using these platforms, and the cost of replatforming), but also emphasize the urgency for business and technology leaders to take action sooner.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

BigCommerce

JANUARY 23, 2018

Startups focus on marketing, because their technology is covered: Enterprise brands can do this, too. There are 3 pain points that often forces brands to migrate to new technology – and all of them are signals that you should have done it much, much sooner. Your 3 options when it comes to ecommerce technology. I explain how.

Payment Services 362

Payment Services eCommerce BigCommerce eCommerce Platforms 362

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are. Keep Customer Data Up to Date.

Payment Services 73

Payment Services POS Mobile Operations 73

iVend

OCTOBER 16, 2023

There’s one approach that is proven to work to engage customers, enhance their experience and increase spend – and that’s personalization. iVend helps retailers iVend helps retailers to capture and analyse customer data. We know that customers demand personalization, so the more you can offer it, the faster you can stride ahead.

POS 105

POS Payment Services Payments Omnichannel 105

RTP blog

JULY 14, 2017

By Tom Byrnes, Vesta Merchants today are seeing an increase in revenue losses and fraud costs due to an often overlooked and hard-to-spot problem: account takeovers. of their annual revenue to fraud, according to a recent study. of their annual revenue goes to fraud costs. Consider tokenization.

Merchant Services 150

Merchant Services Payments eCommerce Payment Services 150

RTP blog

OCTOBER 18, 2019

By Ally Azzarelli, GSP Retail As the retail landscape continues to evolve, finding innovative ways to enhance the customer experience is key. Frictionless or cashierless shopping helps customers save time while allowing retailers to gather detailed customer data and boost revenue.

Retail 150

Retail Payment Services Payments Mobile 150

Inflow Insights

MARCH 9, 2020

If you don’t migrate, your store’s data and customer data could become a vulnerable target. Payment Card Industry Data Security Standards (PCI DSS) require regular security patches applied to your platform. Keep Your Technology Stack Up-to-Date. Fewer payment gateways out of the box than BigCommerce.

Magento 143

Magento BigCommerce Merchant Services Payment Services 143

RTP blog

DECEMBER 23, 2019

By Anand Janefalkar, UJET In order to stay ahead in today’s highly competitive environment, the realization is that businesses must prioritize digital transformation or be passed by. For retailers, this has meant investing in cloud-based technologies and finding new ways to connect with their customers and expand their digital footprint.

Payment Services 195

Payment Services eCommerce Payments Mobile 195

Ecommerce Platforms

NOVEMBER 27, 2019

Both of these tools are market leaders in the payment industry, with features that have transformed the way that we pay for the things that we need. What's more, both Stripe and Square are on the cutting edge of payment technology, giving businesses access to more efficient and reliable ways of accepting and managing their transactions.

Payment Services 104

Payment Services Merchant Services Payments POS 104

ESW

FEBRUARY 29, 2024

Despite massive leaps in technology and globalisation, some of the requirements for launching a DTC presence in a new market are still quite manual and different from market to market. For example, shoppers in different markets prefer different payment methods. Without proper market research and customer data, you are flying blind.

eCommerce 88

eCommerce Payment Services Shipping Costs Payments 88