Retail TouchPoints

MAY 29, 2024

In the point of sale (POS) space, three AI applications show particular promise: Headcount and Heat Mapping in Brick-and-Mortar Retail Insights from shopper behavior data are valuable – and financially impactful – to retailers.

POS 327

POS Merchant Services Point of Sale Department Stores 327

Retail TouchPoints

JULY 9, 2024

The retailer is in the midst of rolling out new next-generation store technology, including new point-of-sale (POS) hardware and software, as well as upgrading its stores’ WiFi and network bandwidth. I’m also looking at where I can [continue to] utilize customer data in a meaningful way.

POS 279

POS Department Stores Payment Services Point of Sale 279

Optimizely

AUGUST 16, 2018

But knowing it’s important and actually being able to utilize data are very different things. Unfortunately, complete and accurate customer data has been shockingly difficult to get your hands on in B2C marketing. But what if you could eliminate the gap between data and marketing execution? Own your customer data.

B2C 210

B2C Customer Data Omnichannel Marketing 210

retailnext

SEPTEMBER 24, 2019

Retailers depend directly on consumers for their business growth, which has placed shopper experience and customer satisfaction at the top of the priority list, making customer and market research very important. With point of sale data collection, you can: Sort customers by brand preference, spend level, purchase category, etc.

Customer Data 88

Customer Data Improvements Customer Social Media 88

Retail TouchPoints

SEPTEMBER 5, 2024

Predicting the impact of merchandising efforts on a granular level involves the modelling of tabular time-series data. This type of data refers to data that is kept in databases and has a specific time associated with it. Despite these advancements, many retailers still struggle in one key area: merchandising.

Retail 312

Retail Reference Social Media Technology 312

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

Rather than having fragmented or isolated data across different stores, warehouses, or sales channels, a centralized database ensures that every bit of information—such as inventory, sales data, customer details, and vendor records—is stored in one unified system.

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Retail TouchPoints

APRIL 20, 2022

One-to-one tablet-powered service is made extra relevant thanks to deep customer profiles that budtenders access and update via the point-of-sale system. Using Analytics and Customer Data to Localize and Personalize Cannabis Retailing. Photo credit: Cookies.

Retail 354

Retail Social Media Technology Events 354

Retail TouchPoints

JULY 29, 2020

“We think this tool is empowering and really exciting, not only for the Guides, but also for the customers.”. Greater Emphasis On DTC Provides Deeper Customer Insights. It’s really a holistic approach,” she said. People know us for snowboarding.

Omnichannel 317

Omnichannel eCommerce POS eCommerce Marketing 317

Optimizely

JANUARY 28, 2020

With nearly infinite choices at their fingertips, lasting loyalty can only be achieved through a strategic, customer-centric approach that permeates the entire ecommerce operation. Marketers like you need access to customer data to gain deep insights into your buyers and drive real results. But how do you create that experience?

Marketing 195

Marketing Multi-channel Social Media Customer Data 195

Retail TouchPoints

JANUARY 18, 2022

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. Your loyalty program benefits should constantly evolve alongside customers’ needs and desires. In fact, 61% of consumers have joined a loyalty program to get discounts for holiday shopping.

Customer Retention 290

Customer Retention Social Media Shipping Point of Sale 290

Optimizely

DECEMBER 18, 2018

If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). What is in-store data? When you have this information in a single place, you know how best to grow a loyal customer base.

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 21, 2019

Mobile point of sale is relatively new technology, but it is quickly becoming essential or retailers who want to remain competitive in an ever-increasing rapidly evolving retail environment. For starters, your sales staff won’t have to walk to the front of the store every time a customer asks about a product.

Point of Sale 45

Point of Sale Mobile POS Customer Retention 45

Ecommerce Platforms

JULY 9, 2022

The Lite point of sale app comes with your standard Shopify plan for ecommerce, while the Pro plan is only available as an added extra, or included with Shopify Plus. Basic Shopify: The Shopify Basic plan starts at $25 per month with access to unlimited product support, multiple sales channels, and transaction fees which start at 1.7%.

POS 180

POS Shopify Payment Services Shipping Costs 180

Optimizely

JUNE 24, 2020

Today, top-tier customer lifecycle analysis is always proactive: forecasting lifetime customer value even before a potential purchase, subscription or conversion. Identifying change: Where 99% of customer lifecycle tracking falls short. We’ve seen the results of this Customer Data Platform help transform client performance.

Customer 195

Customer eCommerce Customer Data Social Media 195

Korona

JANUARY 26, 2023

Despite the sheer diversity of all these channels, one crucial tool can synchronize sales and customer data across these platforms: POS software. Point of sales for multichannel retailers has specific features you need to look for. Owners can access any of their store’s data without being present on-site.

Point of Sale 52

Point of Sale Payment Services Multichannel Payments 52

Retail TouchPoints

MAY 24, 2024

Associates also can access rich customer data, helping them boost conversions by up to 40% ; Improve business efficiency while reducing total cost of ownership: A unified commerce platform enables retailers to consolidate the number of systems required to run their business while also improving data visibility.

Merchant Services 264

Merchant Services Shopify POS Multi-channel 264

Retail TouchPoints

FEBRUARY 27, 2024

This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations. A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand.

Payment Services 278

Payment Services Retail POS Operations 278

Kissmetrics

JANUARY 6, 2021

First-party data is data collected and owned by the website owner, and in this case, that’s the retailer. It’s clean and more reliable than third-party data collected by other methods such as cookies. CMX allows brands to place their products on channels informed by CV’s first data. Why is this so important?

Retail 362

Retail eCommerce Banking Customer Data 362

Optimizely

FEBRUARY 13, 2018

That way, you won’t annoy your customer and cause them to walk away from your brand before customer service is able to handle their complaint. Integrate all your customer data. This platform can serve as the hub for much of your customer data including all purchases, addresses, and other identifying information.

B2C 170

B2C Marketing Customer Data eCommerce Platforms 170

Retail TouchPoints

DECEMBER 16, 2022

With retailers grappling with the labor shortage, alternative solutions must be sought to mitigate any negative impact on in-store sales. A mobile point-of-sale (mPOS) system, which consists of software and portable hardware that processes retail transactions, is one option that has helped alleviate the pressure caused by labor shortages.

Technology 278

Technology Payment Services Retail POS 278

Retail TouchPoints

APRIL 3, 2023

The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. Employing tactics ranging from social engineering to credit card skimming, criminals can attack anywhere along the supply chain, from payment system providers to customers.

Payment Services 300

Payment Services Payments Retail Operations 300

Retail TouchPoints

DECEMBER 2, 2020

These trends have put a renewed spotlight on impulse buying and how marketers can trigger those spontaneous purchases that drive sales and profits. The solution lies in retailers and brands upping their personalization game through customer data. The point-of-sale remains a big opportunity for impulse buys.

Payments 259

Payments Recommendation Payment Services Customer Data 259

Retail TouchPoints

MARCH 1, 2024

Barry noted that Best Buy’s wealth of first-party customer data gives it an advantage in its personalization efforts, particularly with its mobile app. “We We will also include personalized dynamic messaging in our communications to members about their upcoming program renewals.

POS 278

POS Omnichannel Mobile Improvements 278

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2022

A complete point of sale system is one of your biggest assets in the retail industry. You need a point of sale system that helps you manage your business successfully in today’s highly competitive retail industry. Will your point of sale work across multiple platforms? Does it retain more customers?

POS 98

POS Point of Sale Customer Retention Multi-channel 98

365 Retail

DECEMBER 12, 2023

Rhone: Leading the way with omnichannel retail Rhone , the premium performance lifestyle brand, decided to maximise the value of its omnichannel customer data to deliver personalised customer experiences. The post Customer data: Which retailers are leading the way? Earlier this year.

Customer Data 52

Customer Data Customer Retail Omnichannel 52

Retail TouchPoints

JUNE 10, 2024

The next level of first-party data marketing is using a customer data platform (CDP) or a marketing data warehouse to build audiences with data from different sources of tools and technology, such as a CRM, ERP, POS system and digital analytics, social media or email platforms.

Marketing 299

Marketing Customer Social Media POS 299

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 22, 2020

Keeping track of your customer data, customer profiles, information on the provided services, or applicable warranties is a vital part of data driven businesses. With the rise of new entrants every day, every sale count; hence the importance of having the right Jewelry point of sale system to make informed decisions.

Jewelry 128

Jewelry POS Point of Sale Management 128

Optimizely

JUNE 28, 2018

Average order value (AOV) – Tracks the average dollar amount spent each time a customer places an order; calculated by dividing the total number of sales revenue by the total number of order. Point of sale (POS) system – Manages your business transactions by processing your customers’ payment.

eCommerce 199

eCommerce Marketing Multi-channel Payment Services 199

Retail TouchPoints

AUGUST 14, 2020

of respondents were satisfied with their data management capabilities,” Hostetler said, noting that only 28% are satisfied in their ability to manage data against their personalization efforts. “If “Currently, only 35%. The goal is to be clever without being creepy.”.

Webinar 289

Webinar Consumer Payments Marketing 289

365 Retail

DECEMBER 23, 2024

According to IBMs 2023 Cost of a Data Breach Report, the retail sector averages $3.28 With vast customer data flowing through point-of-sale systems, mobile apps, and e-commerce platforms, retailers are facing unprecedented cybersecurity challenges. million in losses per breach.

Payment Services 52

Payment Services eCommerce Platforms eCommerce Retail 52

Ecommerce Platforms

JANUARY 18, 2021

Customers get everything they need to run, manage, and grow their online store under one roof, including analytics. There are 150+ templates for you to choose from, their all-important POS (point of sale) app, and a well-populated app store. Lightspeed vs Shopify: Their Point of Sale Solutions.

lightspeed 145

lightspeed POS Shopify Payment Services 145

Retail TouchPoints

SEPTEMBER 7, 2020

Ransomware can shut down a business indefinitely and complex backend systems can be exploited, exposing customer data that can be stolen and sold on the dark web. Next-Gen Retail Creates Opportunities For Cybercriminals. While this technology is transforming the retail industry, it is also creating an opportunity for cybercriminals.

Retail 232

Retail Management Mobile Point of Sale 232

iVend

AUGUST 6, 2023

Using your point of sale system to track performance, across every element of the retail operation, has never been more important. You can use this data to ensure best sellers are always in stock, and create discount programs to sell off the slow movers. Tracking is the barometer of your business.

POS 96

POS Point of Sale Retail Customer Data 96

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

From providing information about exclusive offers, earned rewards, and point balances – via SMS, mobile wallet, and mobile app push notifications – to personalized marketing based on past purchase behavior, retailers are able to build relationships with customers where they are. Keep Customer Data Up to Date.

Payment Services 97

Payment Services POS Mobile Operations 97

Ecommerce Platforms

AUGUST 13, 2021

In this article, we will determine if the QuickBooks Point of Sale system is the best choice for your business. QuickBooks POS is a feature-packed Point of Sale system created by Intuit. And what are the features or highlights of this Point of Sale system? Sales Transaction Management.

POS 104

POS Merchant Services Payment Services Point of Sale 104

RTP blog

JULY 14, 2017

Experts say that much of that increase was due to criminals exploiting digital weaknesses now that point-of-sale crime is more difficult. Encrypting customer data can make it nearly impossible for fraudsters to access sensitive information. In the year after full conversion to EMV, fraud affected a record-high 15.4

Merchant Services 150

Merchant Services Payments eCommerce Multi-channel 150

Retail TouchPoints

AUGUST 30, 2023

Companies with loyal customers understand their customers’ needs and deliver personalized experiences. There’s an art and science to using customer data to capture shopping behaviors and trends and activating that data along with the right shopping features.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262