Retail TouchPoints

JULY 9, 2024

The retailer is in the midst of rolling out new next-generation store technology, including new point-of-sale (POS) hardware and software, as well as upgrading its stores’ WiFi and network bandwidth. So my job was to “keep the lights on” while also bringing in newer and better technology built for the future.

POS 279

POS Department Stores Payment Services Point of Sale 279

Retail TouchPoints

SEPTEMBER 5, 2024

AI is the latest massively disruptive technology making waves for businesses everywhere. Generative AI is giving birth to exciting new use cases, but as with any new technology, there are serious questions about how to properly wield it. But it’s not quite new to retailers. Even many tech-savvy retailers are struggling to keep up.

Retail 312

Retail Reference Social Media Technology 312

Retail TouchPoints

APRIL 20, 2022

Through an interactive activation , attendees can venture through the shopping experience and see how the brands combine high-touch service and immersive technology to better serve consumers. Everything from the millwork to the fixtures and technology drive a brand story. Plus, the interactive RFID stations are a ‘must-see.’

Retail 354

Retail Social Media Technology Events 354

Optimizely

AUGUST 16, 2018

But knowing it’s important and actually being able to utilize data are very different things. Unfortunately, complete and accurate customer data has been shockingly difficult to get your hands on in B2C marketing. But what if you could eliminate the gap between data and marketing execution? Own your customer data.

B2C 210

B2C Customer Data Omnichannel Marketing 210

Retail TouchPoints

JUNE 29, 2022

Advancements in security technology have helped retail businesses across the world better protect their physical property, valuable products, data and information, and their employees. You should also use cameras to see what’s occurring at the point of sale with a clear view of the cash register or tablet, the cashier and the customer.

Small Business Retail 264

Small Business Retail Payment Services Retail POS 264

Retail TouchPoints

FEBRUARY 27, 2024

This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations. A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand.

Payment Services 278

Payment Services Retail POS Operations 278

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

Rather than having fragmented or isolated data across different stores, warehouses, or sales channels, a centralized database ensures that every bit of information—such as inventory, sales data, customer details, and vendor records—is stored in one unified system.

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Retail TouchPoints

JULY 29, 2020

Store Associates Gain Access To Up-To-Date Data. The final prong was in Burton’s customer-facing solutions, comprising technologies for e-Commerce, marketing, social media, customer service and a retail POS. We think this tool is empowering and really exciting, not only for the Guides, but also for the customers.”.

Omnichannel 317

Omnichannel eCommerce POS Operations 317

Retail TouchPoints

APRIL 3, 2023

The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. Employing tactics ranging from social engineering to credit card skimming, criminals can attack anywhere along the supply chain, from payment system providers to customers.

Payment Services 300

Payment Services Payments Retail Operations 300

Optimizely

FEBRUARY 13, 2018

All of these solutions are completely siloed from one another, making it difficult for marketers to see a full picture of their customers. That’s why integrations are the key technology that will power B2C marketing in 2018. Integrate all your customer data. Website data across devices including mobile.

B2C 170

B2C Marketing Customer Data eCommerce Platforms 170

iVend

OCTOBER 10, 2023

Read how our technology gives retailers the gift of growth. We take a look at the RIS predictions and how you can use retail technology to implement actions based on them – positioning yourself to receive the gift of business growth and increased profits this holiday season.

Technology 105

Technology POS Retail Gifts 105

Kissmetrics

JANUARY 6, 2021

With technology evolving rapidly, people have found it more convenient to do their shopping and other transactions online. Failure to do so can only lead to losing customers. First-party data is data collected and owned by the website owner, and in this case, that’s the retailer. Why is this so important?

Retail 362

Retail eCommerce Banking Customer Data 362

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 21, 2019

Mobile point of sale is relatively new technology, but it is quickly becoming essential or retailers who want to remain competitive in an ever-increasing rapidly evolving retail environment. For starters, your sales staff won’t have to walk to the front of the store every time a customer asks about a product.

Point of Sale 45

Point of Sale Mobile POS Customer Retention 45

Retail TouchPoints

JUNE 10, 2024

The next level of first-party data marketing is using a customer data platform (CDP) or a marketing data warehouse to build audiences with data from different sources of tools and technology, such as a CRM, ERP, POS system and digital analytics, social media or email platforms.

Marketing 299

Marketing Customer Social Media POS 299

Retail TouchPoints

AUGUST 14, 2020

Many marketers are looking to add significantly to their technology stack and their ability to manage and analyze data. Hostetler noted that the top data sources used by marketers are transactional data, as well as knowing digital identities such as email addresses, social ID and phone number. Currently, only 35%.

Webinar 289

Webinar Consumer Payments Marketing 289

365 Retail

DECEMBER 23, 2024

According to IBMs 2023 Cost of a Data Breach Report, the retail sector averages $3.28 With vast customer data flowing through point-of-sale systems, mobile apps, and e-commerce platforms, retailers are facing unprecedented cybersecurity challenges. million in losses per breach.

Payment Services 52

Payment Services eCommerce Platforms eCommerce Retail 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are. Keep Customer Data Up to Date.

Payment Services 97

Payment Services POS Mobile Operations 97

365 Retail

MARCH 2, 2023

The economic uncertainty is creating a great deal of pressure on high-street firms, which is why the time is right to invest in technology. Why Invest In Technology Now? Just What Can Technology Do For Business? These offer the freedom to shop in a way that suits the customer, especially those on a tighter time budget.

Technology 76

Technology Customer Experience POS Point of Sale 76

iVend

SEPTEMBER 10, 2023

A retail point of sale system is an essential in retail. A retail point of sale system is about enabling and recording sales transactions – but it’s also so much more than that. Chosen well, a retail point of sale system can be the enabler that drives business growth and retail success.

POS 111

POS Retail Point of Sale Multi-channel 111

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 22, 2020

Keeping track of your customer data, customer profiles, information on the provided services, or applicable warranties is a vital part of data driven businesses. With the rise of new entrants every day, every sale count; hence the importance of having the right Jewelry point of sale system to make informed decisions.

Jewelry 128

Jewelry POS Point of Sale Management 128

Mi9

DECEMBER 4, 2024

The ability to complete transactions at any location within the store enhances customer engagement and alleviates the frustration of long checkout lines, contributing to higher customer satisfaction levels. Additionally, mobile POS systems give sales associates on-the-go access to valuable customer data.

Payment Services 52

Payment Services POS Mobile Shipping Costs 52

Retail TouchPoints

SEPTEMBER 7, 2020

While this technology is transforming the retail industry, it is also creating an opportunity for cybercriminals. Ransomware can shut down a business indefinitely and complex backend systems can be exploited, exposing customer data that can be stolen and sold on the dark web. Cyberattacks can take many forms.

Retail 232

Retail Management Mobile Point of Sale 232

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2022

A complete point of sale system is one of your biggest assets in the retail industry. You need a point of sale system that helps you manage your business successfully in today’s highly competitive retail industry. Will your point of sale work across multiple platforms? Does it retain more customers?

POS 98

POS Point of Sale Customer Retention Multi-channel 98

Optimizely

JUNE 28, 2018

But whether you’re new to ecommerce, or just strapped for time, it’s important to keep track of all the latest technologies and terms everyone’s talking about, from search engine optimization to PPC to AdWords. Point of sale (POS) system – Manages your business transactions by processing your customers’ payment.

eCommerce 199

eCommerce Marketing Multi-channel Payment Services 199

RTP blog

JULY 14, 2017

Experts say that much of that increase was due to criminals exploiting digital weaknesses now that point-of-sale crime is more difficult. Merchants will need to adopt a variety of strategies and use a combination of human and technological resources to stop account takeovers before they can happen. Consider tokenization.

Merchant Services 150

Merchant Services Payments eCommerce Multi-channel 150

365 Retail

DECEMBER 12, 2023

Rhone: Leading the way with omnichannel retail Rhone , the premium performance lifestyle brand, decided to maximise the value of its omnichannel customer data to deliver personalised customer experiences. Rhone is using Amperity to find and retain its top customers, a particular point of emphasis amid an uncertain economy.

Customer Data 52

Customer Data Customer Retail Omnichannel 52

RTP blog

MARCH 2, 2018

In fact, Gartner contends that this year, more than 50% of organizations will implement significant business model changes in their efforts to improve customer experience. This includes investing in the right technologies, bringing uniform consistency across retail channels and activating self-service tools.

Customer Experience 150

Customer Experience Customer Supplies Point of Sale 150

Retail TouchPoints

AUGUST 30, 2024

Loyalty programs have long been a staple of the business world, offering incentives and rewards to engage and retain customers. Legacy systems that historically operated in their own silos need to be integrated to connect online and offline offers, aggregate customer data across platforms and programs and foster a frictionless experience.

POS 138

POS Food and Beverages Customer Data Consumer 138

iVend

SEPTEMBER 14, 2023

Learn how our retail technology platform can transform your business. Read more In the tough and highly competitive world that is retail, retailers need smart competitive strategies to ensure that they succeed and win in the race for customer spend and loyalty. Retail Success Story Make iVend part of your retail success story.

Payment Services 105

Payment Services POS Retail Operations 105

Ecommerce Platforms

APRIL 5, 2022

Intended for the modern and flexible world of commerce, a Point of Sale for your iPad can save you a lot of stress and money as a business owner. A POS solution for iPad is flexible and mobile, so business leaders can conveniently share technology among their team members or take their POS with them to a range of locations.

POS 104

POS lightspeed Payment Services Point of Sale 104

Ecommerce Platforms

AUGUST 13, 2021

In this article, we will determine if the QuickBooks Point of Sale system is the best choice for your business. QuickBooks POS is a feature-packed Point of Sale system created by Intuit. And what are the features or highlights of this Point of Sale system? Sales Transaction Management. Image Source.

POS 104

POS Merchant Services Payment Services Point of Sale 104

Ecommerce Platforms

MARCH 14, 2022

Customers prioritize experience above all else when they visit brick-and-mortar establishments. Upgrading to a mobile point of sale system offers various advantages. Square has been at the forefront of mobile POS technology for more than a decade. Firstly, you should know that it reduces the checkout time dramatically.

POS 197

POS Payment Services Mobile Payments 197

BigCommerce

SEPTEMBER 14, 2018

Liberal return policy to compensate for the inability to see products at the point of sale. For example, what’s your customer acquisition strategy ? What’s your customer lifetime value model? And, how will you answer these questions if you lack enough historical customer data as a baseline? Exclusive SKUs.

Consumer 305

Consumer Shipping Costs Merchant Services Games 305

iVend

OCTOBER 16, 2023

There’s one approach that is proven to work to engage customers, enhance their experience and increase spend – and that’s personalization. iVend helps retailers iVend helps retailers to capture and analyse customer data. Hiring staff is a real issue, especially in the holiday season – can POS technology help?

POS 105

POS Payment Services Payments Omnichannel 105

iVend

NOVEMBER 18, 2024

As new technologies emerge, shoppers have ever more ways to engage. Gift cards: a gift card is an opportunity to gain new customers, so omnichannel retailers need to make the process of spending their card as frictionless as possible, to turn the recipient into a returning customer.

Omnichannel 52

Omnichannel POS Retail Mobile 52

GetElastic

MAY 24, 2023

Square: Square is a digital payment processing platform with a range of features and services for businesses, including point-of-sale (POS) hardware and software, online payment processing, invoicing, and analytics. Stripe often processes payments, deducts fees, and transfers the funds directly to a business's bank account.

Payment Services 147

Payment Services Merchant Services Payments eCommerce 147

iVend

DECEMBER 10, 2023

So retailers are looking for ways to optimize retail operations, across every process – and retail technology is a powerful enabler. Retail technology can streamline inventory management by enabling retailers to accurately track goods from delivery to sale through to returns. Read more about our unified retail POS solution.

POS 94

POS Point of Sale Operations Management 94