Remove Customer Data Remove Point of Sale Remove Trends
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Emerging Generative AI Model Helps Optimize Retail Merchandising Efforts

Retail TouchPoints

While LLMs are ideal for text-based use cases like customer support, personalization and content generation, LGMs are best for analyzing structured data so enterprises can forecast broader trends across their organization. This type of data refers to data that is kept in databases and has a specific time associated with it.

Retail 312
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Why Retailers Need a Centralized Database for Business Efficiency and Growth

RETAIL MANAGEMENT SOFTWARE

Rather than having fragmented or isolated data across different stores, warehouses, or sales channels, a centralized database ensures that every bit of information—such as inventory, sales data, customer details, and vendor records—is stored in one unified system.

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Inside JCPenney’s Transformation: A Data-Driven Vision and Future-Ready Tech Stack

Retail TouchPoints

The retailer is in the midst of rolling out new next-generation store technology, including new point-of-sale (POS) hardware and software, as well as upgrading its stores’ WiFi and network bandwidth. I’m also looking at where I can [continue to] utilize customer data in a meaningful way.

POS 279
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How to Collect Customer Data and Improve Shopper Experience

retailnext

Retailers depend directly on consumers for their business growth, which has placed shopper experience and customer satisfaction at the top of the priority list, making customer and market research very important. With point of sale data collection, you can: Sort customers by brand preference, spend level, purchase category, etc.

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How to Keep Your Loyalty Program Members Engaged Long-Term, Even After the Holidays

Retail TouchPoints

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. Your loyalty program benefits should constantly evolve alongside customers’ needs and desires. In fact, 61% of consumers have joined a loyalty program to get discounts for holiday shopping.

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Digital Transformation Propels Burton’s Omnichannel Growth Plans

Retail TouchPoints

“We think this tool is empowering and really exciting, not only for the Guides, but also for the customers.”. Greater Emphasis On DTC Provides Deeper Customer Insights. The need for this level of flexibility has become even clearer in recent months, Larocque pointed out. “We It’s really a holistic approach,” she said.

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How to Design Your Retail Space With Security in Mind

Retail TouchPoints

Ensure security cameras point directly toward all entrances and exits, as this can help you see where any theft is occurring or when unauthorized employees are entering prohibited areas or rooms. Similarly, physical security measures can help protect areas where computers and customer data are stored.