Retail TouchPoints

MARCH 3, 2025

But as retailers digitize operations to differentiate customer experiences, they also face a growing wave of cyber threats targeting sensitive customer data and critical business systems. To protect themselves, businesses must take proactive measures to secure their operations in an increasingly hostile digital landscape.

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Retail TouchPoints

OCTOBER 21, 2024

Adding verification steps or introducing slight delays in the refund process also can help deter fraudulent claims without significantly impacting the experience of legitimate customers. Data analytics plays a crucial role in identifying and preventing refund fraud.

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Retail TouchPoints

APRIL 3, 2023

Therefore, smart retail teams prioritize solutions and processes that significantly reduce that risk by identifying AD security gaps, detecting attacks and quickly implementing recovery plans that can help the organization regain control of their operations. Prioritize AD security gaps caused by misconfigurations and lapses.

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Retail TouchPoints

OCTOBER 1, 2021

million online customers had been obtained by an unauthorized party. The company is in the process of notifying its online customers of the security breach, which occurred in May 2020. We will continue to take actions to enhance our system security and safeguard information.” Approximately 3.1

Customer Data 289

Customer Data Customer Payment Services Gifts 289

Retail TouchPoints

SEPTEMBER 7, 2020

Today’s criminals are looking to take advantage of retailers that, in their rush to adopt new digital merchandising and connectivity solutions, have implemented security as an afterthought. This has resulted in an expanded and exposed attack surface and new security gaps that can be easily exploited. Cyberattacks can take many forms.

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Retail TouchPoints

JUNE 29, 2022

But businesses should also take into consideration how their security comes into play in the space. Designing your retail store with security in mind ensures that your business’ security isn’t an afterthought. Maximize the Visibility and Power of Your Security Cameras. Evaluate Your Retail Store’s Location.

Small Business Retail 264

Small Business Retail Payment Services Retail POS 264

Kissmetrics

MAY 10, 2021

Blockchain technology is a new way to secure your data. You can use blocks to store information like: financial transactions contracts medical data supply information confidential customer data. ” The blocks of information are bound and secured together by cryptographic principles called chains.

Cryptocurrencies 262

Cryptocurrencies Marketing Social Media Cryptography 262

Retail TouchPoints

DECEMBER 12, 2022

Here are five customer data management dangers that can happen when you incorrectly store, manage and process data. 5 Customer Data Dangers. If you regularly handle large amounts of customer data, know that things like inconsistent formatting and outdated data can cause serious issues in your business.

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Retail TouchPoints

MARCH 6, 2025

More tangibly, your business can also suffer financial and legal consequences if customer data is compromised in a breach. How to Protect your Brands Online Identity Shockingly, two-thirds of brands say they essentially rely on their own customers as a source of threat intelligence on impersonation attacks.

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Payment Services Social Media Download Information 232

Retail TouchPoints

AUGUST 12, 2022

Cannabis dispensary operator Planet 13 has adopted IDScan.net identification scanners for increased compliance and security. These are synced with the software provider’s AI-powered VeriScan Online Enterprise technology to accurately and quickly authenticate government-issued documents while also gathering important consumer data.

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Document Customer Data Technology Operations 245

Retail TouchPoints

JANUARY 25, 2023

Enter the Payment Card Industry Data Security Standard (PCI DSS): the gold standard of compliance for all businesses that store, transmit and process cardholder data, intended to improve the security of sensitive user data. Bruce Schneier once said in an interview that “complexity is the worst enemy of security.”

Merchant Services 354

Merchant Services Payment Services Mobile Payments Customer Data 354

Forrester eCommerce

AUGUST 27, 2018

So far, GDPR compliance efforts have largely targeted customer data management, digital marketing, and security. It’s been a few months and the repercussions are yet to be fully realized, leaving practitioners anxious and wondering if they have fully prepared. However, […].

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B2B Customer Data Management Marketing 353

Retail TouchPoints

MARCH 5, 2025

CDPs : A Customer Data Platform is a valuable tool for a retail media business to unify its customer view from the rich first-party data that comes from being a retailer. Clean rooms facilitate collaboration and data sharing with brands while maintaining compliance with privacy regulations.

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Retail Marketing Technology Presentation 238

Ecommerce Platforms

MAY 12, 2021

Password security is a big deal for individuals and businesses alike. Keeping your business accounts and data secure is essential for both employees and customers. These days, with the right tools, password security isn't difficult to maintain. This is where Keeper Security enters into the frame.

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Retail TouchPoints

DECEMBER 24, 2020

Data breaches pose a significant risk to digital retailers, leading to lost customer trust and potentially far worse. Whether it’s malicious code placed on a checkout page or a clever phishing attack, hackers will find a way to siphon off sensitive customer data. Embracing Application Encryption.

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Customer Data Customer Jewelry Payment Services 165

Retail TouchPoints

OCTOBER 24, 2024

In connection with this reduction in force (RIF) plan — which Beyond filed with the Securities and Exchange Commission on Oct. Just days after announcing two major new partnerships with The Container Store and Kirkland’s , both of which include sizeable investments in the home retailers, Beyond, Inc.

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Marketing Reference Improvements Customer Data 263

Retail TouchPoints

AUGUST 23, 2024

If they touch data, they can be the thruway to a data breach. Make Security Personal Retail organizations will have a better chance of winning the battle against data breaches and resultant costly lawsuits and sanctions if they embrace the reality that all security is, in fact, personal.

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Payment Services Retail Operations Management 317

Retail TouchPoints

AUGUST 29, 2022

Retail companies like Tim Hortons that underestimate the importance of mobile app privacy and security risk damaging customer relations and brand image, potentially leading to customer and revenue loss. Consumers understand the value of their data and need assurance that companies are protecting it.

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Mobile Payments Payment Services Retail 312

Retail TouchPoints

FEBRUARY 26, 2024

the past year was the most active to date for passing state-by-state data privacy laws. is weighing national data privacy and security regulation to help companies keep up with the patchwork of state laws. Companies’ use of consumer data should be helpful instead of harmful or untrustworthy. In the U.S.,

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Improvements Payment Services Consumer Banking 317

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

Simplify Returns and Transfers: If a product is out of stock at one location, a centralized system can facilitate inter-store transfers or online fulfillment, ensuring a seamless customer experience. Streamlined Customer Relationship Management (CRM) A centralized database is a game-changer for customer relationship management (CRM).

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. A study by IBM Security found that the average cost of a data breach in 2023 was $4.24

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Payment Services Retail POS Operations 278

Retail TouchPoints

DECEMBER 25, 2024

A 2020 survey by Secure Authentication Brands LLC reported that 37% of respondents admitted to wardrobing, many of whom are knowingly defrauding the system. By analyzing customer data, retailers can better understand which items are being returned the most, helping minimize the financial losses.

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Shipping Costs Social Media Electronics Customer Loyalty 162

Retail TouchPoints

JUNE 22, 2020

According to the recent PwC Consumer Intelligence Series survey of more than 5,000 consumers, 83% want more control over their data. With CCPA requirements born out of a need for trust and data security, retailers will need pervasive policies and integrated technologies to ensure both for the consumers that hold the fate of their bottom line.

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eCommerce Retail Customer Data Technology 233

Retail TouchPoints

AUGUST 11, 2021

From supply chain and labor force disruptions to strict social distancing protocols, online and brick-and-mortar retailers alike have been forced to adapt their businesses practically overnight in order to retain customer loyalty and compete in the evolving digital economy. An Introduction to PCI Compliance.

Payment Services 264

Payment Services Retail Electronics Information 264

Groove

FEBRUARY 16, 2024

Some of the top benefits you can look forward to when you integrate Shopify with HubSpot include: Unified Customer Data: Integrating HubSpot and Shopify ensures that information such as customer purchases, preferences, and interactions are seamlessly synchronized between the two platforms.

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Shopify Live Chat Customer Data Information 273

Retail TouchPoints

AUGUST 8, 2024

The CVS Media Exchange (CMX) , which has access to the more than 74 million members of the CVS loyalty program, leverages data like purchase habits and behaviors to effectively predict shopper needs and deliver more personalized campaigns. The data is pseudonymized before it enters the clean room environment.

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Retail Payment Services Consumer Information 290

Retail TouchPoints

JULY 28, 2022

So it’s important to closely review contracts obtaining or providing virtual try-on solutions to understand exactly how data will flow between parties and how each is permitted to use and keep data. Keep customer data safe.

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Retail Customer Data Information Consumer 277

Retail TouchPoints

DECEMBER 5, 2024

Customer and product information at their fingertips What are some of the functionalities and data that your POS system needs to serve up? Well, let’s start with customer data. Associate POS adoption depends on getting the user experience right.

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POS Payment Services Shipping Costs Fulfillment 275

Retail TouchPoints

MARCH 4, 2025

Martens has selected the Amperity customer data cloud solution to support its global data and marketing operations strategy.

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Channel Customer Customer Data Operations 179

Retail TouchPoints

JULY 26, 2024

Win Your Buyers’ Trust When we think of building trust in our digital realms, we often focus on the security of online transactions. Companies invest in cybersecurity measures to safeguard customer data and instill confidence in online transactions.

B2B 261

B2B Payment Services Payments Shipping Costs 261

Retail TouchPoints

FEBRUARY 4, 2021

Most retailers are keenly aware that the credit card and customer data on their networks is a prime target for hackers, and so they barricade access points to their websites and ecommerce systems to ward off intrusion. Ensuring their supply chains are secure should be a priority for retailers’ cybersecurity teams.

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Retail TouchPoints

OCTOBER 23, 2023

In July, some of the biggest names in AI — including Amazon , Google , Meta , Microsoft and OpenAI — agreed to a set of commitments developed by the White House to ensure the “safe, secure and transparent” development of AI technologies.

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Technology Customer Data Supplies Blog 264

Retail TouchPoints

APRIL 1, 2024

A language translation platform should prioritize security. Ensuring private customer data is kept private is not just a best practice — in some places, it is the law. Robust security built into the platform reduces your risk of leaked data or security standard noncompliance.

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Retail Customer Experience Customer Retention Technology 320

Forrester eCommerce

FEBRUARY 13, 2020

Here’s my game plan: · Look for innovation in data security. I keep coming back to “the basics” of understanding data and context about data, which isn’t so basic or easy. Counting down the days! My RSA Conference schedule is set, and I’ve stocked up on hand sanitizer.

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Retail TouchPoints

NOVEMBER 9, 2023

With the increase of digital warfare, geopolitical cyberattacks are not only jeopardizing sensitive customer data but also eroding trust in online shopping globally. The Rise of Artificial Intelligence AI, the crown jewel of tech advancement, now wields human-like prowess atop a sea of data.

Retail 305

Retail BigCommerce eCommerce Platforms eCommerce 305

Retail TouchPoints

APRIL 7, 2023

Both organizations are industry leaders in data and guidance in general. Collaborating on security will allow them to double their reach and impact to help as many businesses and professionals as possible. CyberWire’s podcasts are among the most popular in the industry, covering a wide range of topics under the security umbrella.

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Payment Services Magazine eCommerce Improvements 264

Retail TouchPoints

APRIL 27, 2023

By matching this information with Roku’s first-party data, marketers can better quantify the impact of TV streaming advertising on product sales while keeping customer data from both parties secure.

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Consumer Customer Data Marketing Information 269