lateshipment

FEBRUARY 1, 2025

In this article, we’ll explore what returns management solutions are, why they should make it into your tech stack, and some top-notch solutions that can turn your return woes into wins, keeping your customers and your bottom line happy. What is Returns Management Software? Thats a steep cost for facilitating a return.

Management 130

Management Shipping Costs eCommerce eCommerce Platforms 130

Optimizely

FEBRUARY 3, 2020

So if you eat, sleep, and breathe the customer experience, why don’t you have better data and insights into your customer behavior? That’s exactly the promise of a customer data platform (CDP). In contrast, a customer data platform only relies on verified first-party data alone.

Customer Data 195

Customer Data Customer eCommerce Platforms Channel 195

Retail TouchPoints

MARCH 3, 2025

But as retailers digitize operations to differentiate customer experiences, they also face a growing wave of cyber threats targeting sensitive customer data and critical business systems. In April 2024, Ticketmaster suffered a substantial data breach for which the hacking group ShinyHunters claimed responsibility.

Payment Services 207

Payment Services Retail Point of Sale Supplies 207

Retail TouchPoints

DECEMBER 5, 2024

Customer and product information at their fingertips What are some of the functionalities and data that your POS system needs to serve up? Well, let’s start with customer data. Device flexibility for optimal interactions Every retailer has different needs when it comes to serving customers.

POS 275

POS Payment Services Shipping Costs Fulfillment 275

Ecommerce Platforms

MAY 9, 2022

The best subscription billing software can make life running your own business a lot easier. Subscriptions are one of the most effective tools for ensuring ongoing income in the software landscape. Unfortunately, managing subscriptions, customer cycles, and pricing structures can be a real headache. Further reading ??.

Subscription 196

Subscription Payment Services Merchant Services Payments 196

Retail TouchPoints

MARCH 6, 2025

Malware distribution: With fake websites, phony emails and bogus social media profiles, cyberattackers can trick unsuspecting users into downloading malicious software, opening malicious attachments or clicking on malicious links to inadvertently install malware and give hackers system access.

Payment Services 232

Payment Services Social Media Download Information 232

Retail TouchPoints

DECEMBER 24, 2020

Data breaches pose a significant risk to digital retailers, leading to lost customer trust and potentially far worse. Whether it’s malicious code placed on a checkout page or a clever phishing attack, hackers will find a way to siphon off sensitive customer data.

Customer Data 165

Customer Data Customer Jewelry Payment Services 165

Ecommerce Platforms

DECEMBER 6, 2022

The best email marketing software for ecommerce companies has emerged as a must-have investment for many business leaders. Email marketing software provides business leaders with the tools they need to engage potential customers, nurture prospects, and inspire repeat purchases. Pros: Included CRM for tracking customer data.

eCommerce 197

eCommerce Marketing WooCommerce Shopify 197

Omnisend

SEPTEMBER 8, 2021

Getting to know exactly what people want and expect from your brand is the best way to improve your customer retention. One of the best tools for building better customer intelligence is Customer Relationship Management (CRM) software. What Is CRM Software?

eCommerce 158

eCommerce Customer Data Customer Retention Marketing 158

RETAIL MANAGEMENT SOFTWARE

JANUARY 8, 2025

Personalization can take many forms, from customized product recommendations to special offers based on past purchase behavior. How to Implement: Use customer data to send personalized emails or offers, such as birthday discounts or promotions, based on their purchase history.

Customer Retention 111

Customer Retention Customer Social Media Retail 111

Ecommerce Platforms

SEPTEMBER 1, 2022

The best accounting software for Shopify allows business owners to simplify the tasks of managing cash flow and finances for their online stores. You can link your accounting and bookkeeping software to your website, and keep your reports directly updated from Shopify. Choosing the Best Accounting Software for Shopify.

Shopify 192

Shopify Payment Services Banking Books 192

Wiser

JUNE 13, 2023

The fact is that this method can be time-consuming, and manual data entry creates more opportunities for errors. That’s why many brands are turning to specialized software solutions designed specifically for managing prices. It’s simple to use and can store data quickly, making it a great tool for price tracking.

Management 158

Management Consumer Information Marketing 158

FastSpring

OCTOBER 27, 2020

As the demand for software grows for online shoppers, so does the expectation for a seamless direct to consumer (D2C) experience. D2C not only offers personalization and elevates the buyer experience for your customers, but also gives your business complete control over how you choose to position, market, and ultimately sell your products.

Consumer 148

Consumer eCommerce Marketing Customer Data eCommerce 148

Retail TouchPoints

MARCH 27, 2025

These virtual shopping agents can analyze customer data in real time to provide personalized recommendations, track orders, process returns and handle more complicated transactions. This inflexibility vexes shoppers, which can result in abandoned carts and lost loyalty.

Payment Services 147

Payment Services Multi-channel Customer Experience Shipping Costs 147

FastSpring

OCTOBER 11, 2024

When you’re expanding your software business into new regions, industry benchmarking data can help you make better strategic decisions by answering important questions about business in the region. customers in June, about 89 will renew their subscription for July. If you’re selling software at the same price into both the U.S.

Subscription 158

Subscription Merchant Services Payment Services Demo 158

Retail TouchPoints

JUNE 9, 2023

There’s the AI-powered Customer Data Platform provider Pairzon , AI imaging provider Claid.ai ; and AI-powered inventory optimization from syrup. For help managing pricing, a perennial retail concern, there’s QL2 Software. Another channel gaining traction is live shoppable video, represented by eStreamly.

Presentation 277

Presentation Customer Data Channel Operations 277

Omnisend

MAY 24, 2021

The best way to learn about your customers’ preferences and behavior is through customer analytics, which helps to visualize your customer data and allows you to provide personalized, relevant messaging at exactly the right times. But first, let’s take a closer look at what customer data analysis is.

Customer 134

Customer Customer Data Customer Retention Omnichannel 134

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

Simplify Returns and Transfers: If a product is out of stock at one location, a centralized system can facilitate inter-store transfers or online fulfillment, ensuring a seamless customer experience. Streamlined Customer Relationship Management (CRM) A centralized database is a game-changer for customer relationship management (CRM).

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Retail TouchPoints

FEBRUARY 15, 2023

DTC brands are overwhelmed with data — transactional, customer and marketing — that enable them to better understand and personalize experiences for their customers. It also flows down to every other part of the business — the software you use, the vendors you select and the messaging in your decks and corporate materials.

Customer Experience 277

Customer Experience Customer Shipping Costs Customer Data 277

Groove

MARCH 6, 2024

It allows users to effectively collect and organize customer data for easier, more streamlined segmentation. Klaviyo enables the creation of targeted, fully personalized campaigns that support stronger customer-brand relationships. Both Klaviyo and HubSpot are incredible marketing and CRM software options.

Social Media 336

Social Media Customer Data Shopify Management 336

Retail TouchPoints

AUGUST 10, 2022

Thankfully, as retailers have shifted to more digital strategies, the hardware and software tools to protect equipment have evolved to keep pace. Prevention and visibility are essential factors in achieving the always-on power retailers demand, especially with many retailers pushing data to distributed infrastructure at multiple locations.

Small Business Retail 304

Small Business Retail Retail Telecommunications Events 304

RETAIL MANAGEMENT SOFTWARE

MAY 21, 2024

With rapid technological advancements, businesses constantly seek innovative solutions to streamline operations, enhance efficiency, and improve customer satisfaction. One such solution that has been gaining significant traction in recent years is Enterprise Resource Planning (ERP) software. Why do you need ERP software?

Retail 110

Retail Supplies Operations Management 110

Retail TouchPoints

NOVEMBER 12, 2020

Rillavoice speech analytics software is designed to enhance conversations between store associates and shoppers in physical retail settings. The tool seeks to help retailers capture much more customer data, and at a faster rate compared to surveys and mystery shoppers. including CCPA.

Multi-channel 246

Multi-channel Customer Social Media Retail 246

Kissmetrics

DECEMBER 6, 2020

This is especially true of your existing CRM and any other customer data sources. Marketing automation software, like Pardot, provides multi-touch attribution models that let you visualize each touchpoint in the entire customer lifecycle. Some will integrate with tools like Google Analytics to get actionable data.

Marketing 362

Marketing Multi-channel B2B Management 362

Retail TouchPoints

FEBRUARY 4, 2021

Most retailers are keenly aware that the credit card and customer data on their networks is a prime target for hackers, and so they barricade access points to their websites and ecommerce systems to ward off intrusion. But their cybersecurity teams pay much less attention to the sprawling network of vendors in the supply chain.

Supplies 299

Supplies Payment Services Payments Shipping 299

BigCommerce

FEBRUARY 7, 2018

How many merchants are currently using your software? List 3 customers that are similar in size and scope to us. Describe how the software is hosted. Describe how the software can be monitored (at all tiers) for availability and performance. Describe how the software can be scaled to support additional user and API load.

Merchant Services 83

Merchant Services Payment Services Shipping Costs eCommerce 83

Retail TouchPoints

APRIL 23, 2021

A customer setting foot in a retail outlet expects immediate and impeccable service, similar to the one received through an online purchase. Therefore, a retailer should have a well-maintained facility and provide good customer service. This is only possible if technology like workflow automation software is in place.

Retail 285

Retail Operations Order Fulfillment Customer Retention 285

Retail TouchPoints

JULY 28, 2022

Retailers can license AR software to build their own virtual try-on features. So it’s important to closely review contracts obtaining or providing virtual try-on solutions to understand exactly how data will flow between parties and how each is permitted to use and keep data. Keep customer data safe.

Retail 277

Retail Customer Data Information Consumer 277

Optimizely

AUGUST 16, 2018

But knowing it’s important and actually being able to utilize data are very different things. Unfortunately, complete and accurate customer data has been shockingly difficult to get your hands on in B2C marketing. But what if you could eliminate the gap between data and marketing execution? Own your customer data.

B2C 210

B2C Customer Data Omnichannel Marketing 210

Retail TouchPoints

MAY 24, 2024

Associates also can access rich customer data, helping them boost conversions by up to 40% ; Improve business efficiency while reducing total cost of ownership: A unified commerce platform enables retailers to consolidate the number of systems required to run their business while also improving data visibility.

Merchant Services 264

Merchant Services Shopify POS Multi-channel 264

Retail TouchPoints

AUGUST 12, 2022

These are synced with the software provider’s AI-powered VeriScan Online Enterprise technology to accurately and quickly authenticate government-issued documents while also gathering important consumer data. Additionally, VeriScan software’s data harvesting collects, separates and classifies customer information.

Document 245

Document Customer Data Technology Operations 245

Ecommerce Platforms

MARCH 15, 2021

This software isn’t ideal for those just starting out. If you're interested in the Premium plan, it's worth contacting Metrilo directly for a more exact quote based on how many customers you acquire monthly. Email marketing automation tools can be obtained much cheaper via other software. WordPress/ WooCommerce.

Payment Services 138

Payment Services Merchant Services Live Chat eCommerce Analytics 138

iVend

AUGUST 6, 2023

Retail analytics has taken on an even more important role, and your retail POS software can track, analyse and make reports available in real time for super-smart, data-driven decision making. iVend retail POS software iVend retail POS software helps retailers track key metrics. Find out how we’re delivering.

POS 96

POS Point of Sale Retail Customer Data 96

Retail TouchPoints

APRIL 17, 2024

By identifying that people are searching for low-calorie wines or high-end tequilas, companies have the ability to enhance customer data platforms for more targeted marketing. Strategies for Adapting in a Cookieless World As the industry braces for the gradual loss of data, priorities pivot.

Social Media 311

Social Media B2C B2B Customer Data 311

Retail TouchPoints

JUNE 8, 2022

Retail industry experts often talk about the benefits of bringing together all customer data in one place, but IT professionals know how difficult that is to actually accomplish. Shirley Gao: My career started with my computer science studies, and then I started as a software developer. They are very mobile-savvy.

Social Media 278

Social Media Customer Data Shipping Costs Management 278

Optimizely

JANUARY 28, 2020

With nearly infinite choices at their fingertips, lasting loyalty can only be achieved through a strategic, customer-centric approach that permeates the entire ecommerce operation. Marketers like you need access to customer data to gain deep insights into your buyers and drive real results. But how do you create that experience?

Marketing 195

Marketing Multi-channel Social Media Customer Data 195

Algopix

JULY 16, 2023

What is Email Marketing Software for eCommerce In today’s digital landscape, email marketing has emerged as a vital tool for eCommerce businesses to reach and engage with their target audience. With the right email marketing software, businesses can create personalized campaigns, automate processes, and achieve higher conversion rates.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92