Customer Experience, Department Stores and POS

Move Past Hype to Focus on Value with AI Implementations in the POS Space

Retail TouchPoints

MAY 29, 2024

AI fuels imagination, leading to a flood of ideas of how to enhance customer experiences, automate tasks and gain an edge in the market. Considering that endcap displays generate 70% of grocery and department store spend, the ROI of a solution that provides intelligent insights can be fast and decisive.

POS

POS Merchant Services Point of Sale Department Stores

Inside JCPenney’s Transformation: A Data-Driven Vision and Future-Ready Tech Stack

Retail TouchPoints

JULY 9, 2024

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. However, there’s been even more going on behind the scenes and in a growing number of JCPenney stores.

POS

POS Department Stores Payment Services Point of Sale

Three Design Tips for Fighting Shrink

Retail TouchPoints

OCTOBER 31, 2023

Thieves do not exactly use the POS system, sign up for loyalty cards or freely offer their mobile numbers to get discounts. But internal investigations, third-party studies by loss-prevention experts and deep dives into security footage could provide useful data, including greater clarity into a retailer’s “core shoplifters,” store by store.

Sporting Goods

Sporting Goods Vend Customer Experience POS

Webinars

Less Stress, More Success: Accounting Best Practices & Processes for 2025

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How MDM Helps Retailers Protect the Bottom Line

Retail TouchPoints

OCTOBER 11, 2022

Next stop — your favorite department store to pick out an outfit for a work trip later in the week. The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system.

POS

POS Payment Services Retail Mobile

Liberty London Modernizes Point-of-Sale and CRM Applications

RIS News

FEBRUARY 7, 2024

British department store Liberty is making moves to improve store technology and customer experience, upgrading its POS and CRM applications to be more user-friendly and easily accessible for staff.

Point of Sale

Point of Sale Department Stores POS Customer Experience

The Four Ps of Retail Business: Mastering the Basics of Retail for Your Business

RetailMinded

JULY 6, 2024

For small retail outlets, this might mean offering goods that aren’t available in big department stores, giving you an edge in the market. Think about how department stores layout their products; they create an inviting shopping experience that encourages customers to buy.

Payment Services

Payment Services Retail Social Media Department Stores

Closing the mobile conversion gap with PWAs

GetElastic

MARCH 13, 2019

A step towards fully closing this gap means looking at the customer-facing experience offered and the potential to improve. With the adoption of Progressive Web Apps (PWA), retailers can offer better, if not the best way to deliver improved, faster customer experiences.

Mobile

Mobile Department Stores POS eCommerce

Clear vision – omnichannel retailing for optical brands

iVend

MARCH 14, 2022

Optical retail straddles two worlds – optical retail stores are part medical practice, with prescription lenses, and part fashion retailer, selling designer frames and sunglasses. True omnichannel retailing integrates in-store POS and digital commerce , in a way that is completely transparent to the customer.

Omnichannel

Omnichannel Retail Channel Customer Retention

The Ultimate Guide to Retail Store Layouts

Korona

MAY 11, 2022

Retailers, consultants, store planners, interior designers, and architects all use a variety of retail plans and concepts to influence customer flow and behavior. Retail giants and small independent retailers alike can improve the customer experience and, in turn, their long-term profitability through effective store design.

Retail

Retail POS Beauty and Health Customer

19 Omnichannel Experience Examples from Top Brands

GetElastic

NOVEMBER 29, 2022

They’ve also brought their online experience in-store by having their website accessible at POS. These investments add up to a better, faster, more convenient experience wherever their customers are. As a loyal Meijer customer, I have their app and I am an mPerks loyalty member. Talk about one-stop shopping.

Omnichannel

Omnichannel Multi-channel Payment Services Outdoor

Retail Yesterday, Today, & Tomorrow

Teamwork Retail

MAY 29, 2019

To service this higher level of commerce in burgeoning urban centers, the department store was born. The department store was the first iteration of what we now consider modern retail shopping. The experience of shopping in Macy’s in 1800s New York was not all that different from today. What does the Future Hold?

Merchant Services

Merchant Services Payment Services Retail eCommerce

Retailers, Is The End Near?

OrderDynamics

OCTOBER 12, 2017

Mass merchandisers, convenience stores and supermarkets are leading net store growth. However, specialty soft goods and department stores are experience the most closings. Embrace Mobility: IHL’s research found that leading retailers embrace mobility for both customers and associates.

Retail

Retail Mobile Department Stores Fulfillment

Retail Yesterday, Today, & Tomorrow

Teamwork Retail

MAY 29, 2019

To service this higher level of commerce in burgeoning urban centers, the department store was born. The department store was the first iteration of what we now consider modern retail shopping. The experience of shopping in Macy’s in 1800s New York was not all that different from today. What does the Future Hold?

Merchant Services

Merchant Services Payment Services Retail eCommerce

Retail Yesterday, Today, & Tomorrow

Teamwork Retail

MAY 29, 2019

To service this higher level of commerce in burgeoning urban centers, the department store was born. The department store was the first iteration of what we now consider modern retail shopping. The experience of shopping in Macy’s in 1800s New York was not all that different from today. What does the Future Hold?

Merchant Services

Merchant Services Payment Services Retail eCommerce

Cole Haan Deploys Platform Supporting Unified Commerce

Retail TouchPoints

FEBRUARY 3, 2023

Performance footwear brand Cole Haan will deploy the Aptos ONE platform, beginning with the Aptos ONE POS. The platform’s microservices-based design and open architecture can accommodate new tools and services, allowing retailers to quickly adapt to shifting customer and business demands. “In

Specialty Retailers

Specialty Retailers Point of Sale Department Stores POS

Online Retail Today

Move Past Hype to Focus on Value with AI Implementations in the POS Space

Inside JCPenney’s Transformation: A Data-Driven Vision and Future-Ready Tech Stack

Webinars

Trending Sources

Three Design Tips for Fighting Shrink

Webinars

How MDM Helps Retailers Protect the Bottom Line

Liberty London Modernizes Point-of-Sale and CRM Applications

The Four Ps of Retail Business: Mastering the Basics of Retail for Your Business

Closing the mobile conversion gap with PWAs

Clear vision – omnichannel retailing for optical brands

The Ultimate Guide to Retail Store Layouts

19 Omnichannel Experience Examples from Top Brands

Retail Yesterday, Today, & Tomorrow

Retailers, Is The End Near?

Retail Yesterday, Today, & Tomorrow

Retail Yesterday, Today, & Tomorrow

Cole Haan Deploys Platform Supporting Unified Commerce

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