Remove Customer Experience Remove Drop Ship Remove Omnichannel
article thumbnail

Unify Drop Ship and Marketplace for a Highly Flexible Go-to-Market Model — Don’t Get Stuck in ‘Either-Or’

Retail TouchPoints

As a result, many retailers are seeking to scale up their selection through models like drop ship and marketplace. But while these approaches can help reduce the supply chain costs of stocking and shipping millions of single items, they also have many retailers questioning their roles.

Drop Ship 264
article thumbnail

BJ’s Invests in Drop-Ship Fulfillment Program

Retail TouchPoints

BJ’s Wholesale Club will strengthen support for its drop-ship program with online order fulfillment and delivery accuracy solutions from CommerceHub. The retailer has enhanced several of its omnichannel offerings in recent years, including the launch of curbside pickup at all club stores in August 2020. “We

Drop Ship 165
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Rise of Omnichannel Fulfillment: Dynamic Fulfillment Networks Create Opportunities for Brands

Retail TouchPoints

A Nielsen IQ Omnichannel Shopping Fundamentals Survey found that 61% of participants would like orders delivered as fast as possible, compared with 39% who indicated they would accept a slower delivery speed. Rise of Omnichannel Fulfillment. Finding the best 3PL partners to support a thriving omnichannel fulfillment model is critical.

article thumbnail

Turn Tricky Market Conditions into Revenue-Increasing Opportunities

Retail TouchPoints

Be Creative and Smart About Driving Traffic to Your Site Use an omnichannel approach. This can increase brand awareness, customer reach and sales. Merchants can sell their products and sync catalogs across all branded online stores, physical stores, social media and marketplaces to create a consistent and holistic brand experience.

Payments 286
article thumbnail

Is Your Fulfillment Strategy Healthy Enough to Keep Pace with Customer Expectations?

Retail TouchPoints

It was no longer enough to route orders to a handful of DCs and drop ship vendors. The desire to ship even ground service from stores to deliver more orders within two business days is another customer experience-focused market driver.

article thumbnail

Monica + Andy Founder Details Multiple Expansion Paths for Baby Retailer

Retail TouchPoints

Royer is willing to give up one of the biggest advantages of running a DTC brand — deep customer knowledge — for the opportunity to reach more potential shoppers without significantly increasing its own marketing and customer acquisition costs. “I As we have surveyed our customers, they’ve told us to ‘sell us more and tell us more.’

article thumbnail

Retail’s New Normal: Here’s What Retailers Should Focus On As The Country Continues To Reopen

Retail TouchPoints

By looking ahead and trying to prepare for a new normal while dealing with the realities brought on by COVID-19, retailers that embrace an agile approach, focus on the customer experience and make digital a strategic imperative are going to see the benefits and ultimately, end up on top.