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To help you navigate these changes, here are some of the latest B2B ecommerce trends we’ll cover in this piece: Focus on New Customer Acquisition. Upgrade Your B2B EcommerceSoftware. Upgrade B2B EcommerceSoftware. Just like B2C, Amazon has set the standard for the online B2B customerexperience.
We combine eCommercesoftware with solutions to physical, real-life problems like customer service, warehousing and orderfulfillment. That’s because the eCommerce as a Service provider will already have the people, processes, tech stack and warehouses ready to go. Scalefast, too, is an example of BaaS.
What delivers relevant content to customers based on their preferences and past behavior? Any ecommerce platform that is designed to deliver the best possible customerexperience should have native personalization capabilities built in. Personalization does. API-First, Microservices Architecture.
Getting conversions means a top-notch customerexperience from beginning to end. To handle these aspects of the shopping experience, you’ll need an eCommercesoftware solution (and connected content management system) that can scale with your business.
The more you know your customers, the better the customerexperience you can deliver. You can also tailor your ecommerce marketing strategies accordingly to bring in more sales. Best used for: Monitoring website statistics and visitor behavior Creating an excellent customerexperience.
This is because it provides a comprehensive suite of tools and functionalities that integrate various business processes (such as inventory management, orderfulfillment, and finance) into a centralized system accessible through the cloud. This will make your data more valuable by collecting it all in the same place.
For eCommerce stores whose sales volumes don’t yet match Amazon’s, the optimal solution is to offer online customers the option to pick up their orders at a brick-and-mortar store. Ultimately, eCommerce POS integration turns your physical store into an orderfulfillment point for your online customers.
Reporting and analytics tools to view transportation insights about shipping costs, days in transit for shipments, costs per order, and more. You can access the analytics from your mobile device or integrate it with your ecommerce platform for viewing in one spot. You can also set up a pricing plan for wholesale orders.
In today’s digital-first world, eCommercesoftware is the backbone of online businesses. Whether you’re a small startup or a large enterprise, having the right eCommerce platform can make or break your business. What is eCommerceSoftware?
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