Retail TouchPoints

AUGUST 3, 2020

He has over 20 years of experience in business development, e-Commerce, technology, B2B and startups. Roussos is focused on helping clients improve both revenue and profit growth through innovations in technology and digital marketing strategy. Jason Roussos is Senior Vice President of Strategy at Adlucent.

Outdoor 299

Outdoor Retail Beauty and Health Travel 299

BigCommerce

APRIL 3, 2018

What both Google and consumers consider a mobile-first experience (i.e. What you should look for in ecommerce technology to make sure you aren’t doing all the legwork here. While not a mobile-first approach, it’s definitely a step closer to giving mobile visitors the custom experience they need. Let’s dive in.

Mobile 419

Mobile SEO Mobile eCommerce eCommerce 419

Retail TouchPoints

MAY 23, 2024

Tech Math is when every technology partner tells you that they have contributed (fill in the blank) $XX million in additional sales…and yet, surprisingly, the business isn’t up nearly as much, if at all. He currently serves as the President at Lily AI , a retail technology platform specializing in AI solutions for retailers and brands.

Technology 258

Technology Operations eCommerce Technology Improvements 258

BigCommerce

JANUARY 23, 2018

Here is what I’ll cover: What’s in Our Ecommerce Replatforming Guide. Startups focus on marketing, because their technology is covered: Enterprise brands can do this, too. There are 3 pain points that often forces brands to migrate to new technology – and all of them are signals that you should have done it much, much sooner.

Payment Services 362

Payment Services eCommerce BigCommerce eCommerce Platforms 362

BigCommerce

MAY 4, 2018

But that’s where AI and social commerce could help. By embracing SaaS technology and emerging trends, Natori is on pace to earn a new generation of consumers – ones who buy from their site, not just in department stores. Leveraging a modern SaaS technology stack is how Skullcandy saves time, money and innovatives quickly.

Workshop 419

Workshop Presentation eCommerce Merchant Services 419

Retail TouchPoints

OCTOBER 9, 2020

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

Payments 264

Payments eCommerce Customer Home Furnishings 264

GetElastic

OCTOBER 15, 2018

Commerce innovation is not just for retailers and consumer brands, business-to-business organizations must capitalize on the disruptive trends that are emerging. When B2B buyers leave the office, they become those same B2C buyers; and they all still demand remarkable customer experiences. It’s either innovate or die.

B2B 167

B2B eCommerce Merchant Services B2C 167

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. That is, which ecommerce platform you choose to power your business and ready it for scalable, long-term growth.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

TradeGecko

APRIL 9, 2019

However, let’s be honest: most SMBs have a love-hate relationship with eCommerce technology.

Technology 60

Technology Customer Experience eCommerce Small Business Retail 60

Retail TouchPoints

MARCH 20, 2023

Going composable can be a more personalized alternative to all-in-one solutions, but many leaders are scarred by previous replatforming experiences and hesitant to make another big change. Today, advancements in ecommerce technology make going composable both useful and a lot easier than your last replatform. The good news?

Payment Services 242

Payment Services Document Subscription Technology 242

Salsify

OCTOBER 24, 2024

The grocery market is changing, with new tools and technologies paving the way for enhanced customer experiences and intelligent data analytics.

Customer Experience 153

Customer Experience Retail Technology Marketing 153

BigCommerce

OCTOBER 26, 2017

Technology: Do I have the technology to support my initiatives? Ensure Your Technology is Scalable. Make sure that you have an ecommerce technology solution that can scale –– and isn’t cost-prohibitive. Customer groups. Going global without a strong technology foundation is a recipe for disaster.

Merchant Services 256

Merchant Services eCommerce Payment Services BigCommerce 256

GetElastic

DECEMBER 7, 2017

Retail Customer Experience ). Here are some ways leading companies are using checkout-less shopping to create a frictionless shopping experience. And no ecommerce technology comes closer does that better than checkout-less shopping. Take Amazon Go’s “Just Walk Out” shopping experience.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

GetElastic

DECEMBER 7, 2017

Surveys show that 70% of customers get irritated by slow or chatty cashiers, and 49% hate seeing closed lines at peak hours. Retail Customer Experience ). Here are some ways leading companies are using checkout-less shopping to create a frictionless shopping experience. It’s not just a POS technology.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

GetElastic

JULY 26, 2017

However, there’s a now growing trend among top brands to move away from monolithic commerce technologies that combine content presentation capabilities with catalogues, carts and commerce. Manufacturers are inviting customers to co-create their own pieces through mass customization.

Food and Beverages 113

Food and Beverages eCommerce Customer Experience Shipping Costs 113

ecomdash

APRIL 4, 2019

Technology is the driving force behind ecommerce and as new tech is discovered, ecommerce has the ability to change and ultimately improve. As exciting new technology is created, businesses can take advantage of it to further personalize their company and online presence. Artificial Intelligence. Payment Services.

Technology 70

Technology Improvements Payment Services eCommerce 70

Digital Doughnut

JUNE 11, 2024

In the previous blog, we talked about PIM features that are the foundation of powerful customer experience. In this part, we talk about what is the right choice and wrong choice of PIM with scenarios to give your better clarity on features and functionalities of a PIM system. Here we go.

Customer Experience 75

Customer Experience Customer Blog eCommerce Technology 75

GetElastic

JANUARY 10, 2018

Enterprise-class companies are no longer looking to add more servers to ensure they can sell many different products at varying prices to customers through any touchpoint. B2B will rely more heavily on multi-channel experiences, best-of-breed solutions and artificial intelligence to anticipate and serve business customers.

B2B 141

B2B Multi-channel B2C Customer Experience 141

BigCommerce

JUNE 19, 2018

They allow the retailer to have a single, comprehensive view of their customers , orders, inventory, etc. The alternative is to have a disjointed understanding of your channels which results in a disjointed customer experience – and lower revenue. . Jordan Brannon, President, Coalition Technologies. Aggregation.

EDI 315

EDI eCommerce BigCommerce Shipping Costs 315

Retail TouchPoints

AUGUST 13, 2021

And then on the other side you have ecommerce technology advancing enough to be able to power headless capabilities, like a headless checkout within someone else’s app.

Omnichannel 299

Omnichannel Payment Services Payments Multi-channel 299

Kibo

AUGUST 23, 2022

When evaluating eCommerce technologies, customer expectation management needs to stay top of mind. Shoppers may only see the front-end user experience, but the back-end operational systems play a crucial role in creating frictionless shopping journeys.

Customer Loyalty 62

Customer Loyalty Technology Webinar Customer 62

GetElastic

OCTOBER 27, 2021

The goblins of eCommerce gone bad: Design Flaws – considering you have a matter of seconds to make a good impression on your site or app, the architecture must produce a flawless user experience from end to end. Problems of Scale – something to think about as you review your digital commerce plan is where you’re heading.

eCommerce 113

eCommerce Payment Services Payments eCommerce Technology 113

Retail TouchPoints

OCTOBER 9, 2020

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

Payments 162

Payments eCommerce Customer Home Furnishings 162

Fabric

APRIL 5, 2023

Headless commerce is an architecture in which the front-end presentation layer is decoupled from the back-end commerce functionality, allowing for greater flexibility and customization, as well as richer, more immersive customer experiences by surfacing deep customer insights and leveraging best-in-class e-commerce software.

eCommerce 130

eCommerce Payment Services Technology eCommerce Software 130

BigCommerce

AUGUST 10, 2018

Deploy a headless commerce model , the newest and increasingly most successful. Outside of the B2B scope, the main purpose of this strategy is to build a brand with high customer lifetime value, i.e. a fantastic customer experience from awareness through retention. You’ll need a full funnel customer experience.

eCommerce 365

eCommerce WooCommerce BigCommerce Download 365

Kibo

AUGUST 18, 2022

Why online retailers should continue to invest in eCommerce technology. But that would be a mistake in an environment of increased competition and more discerning customers. Online DTC brands should invest in technology that will differentiate them from the competition. Kibo eCommerce and Order Management.

Technology 62

Technology B2C Retail eCommerce Technology 62

GetElastic

DECEMBER 28, 2021

Since then, we have seen many of these brands updating or enhancing their eCommerce technology to meet new needs. Ability to Leverage Existing Resources: While adding a new business model to your digital commerce strategy will always involve some effort, you have the benefit of being able to maximize existing resources.

B2C 148

B2C B2B Technology Channel 148

SellBrite

MARCH 15, 2021

According to BuiltWith, WooCommerce has 30% of the market share for websites using ecommerce technologies. Its popularity isn’t a surprise—the tool offers plenty of store customization features and is free to use. This can negatively impact your customers’ experience with your store. Theme and design.

WooCommerce 160

WooCommerce Shipping Costs Payment Services SEO 160

GetElastic

AUGUST 23, 2021

A rapidly growing emerging business looking to scale up to $50M -to- $100M in revenue might be feeling the need to advance their investment in technology, but they may not know the scope, skills, and architecture required to build and manage a solution that can provide the control and customizations to differentiate its brand.

eCommerce 148

eCommerce Magento Shopify Technology 148

ChannelAdvisor

SEPTEMBER 23, 2020

In addition to monitoring your retailer network, it’s important to collaborate on strategies for improving the customer experience. This is a strong example of how e-commerce technology can be used to not only strengthen relationships with retailers, but increase your chances of landing more sales as well.

eCommerce 81

eCommerce eCommerce Technology Multi-channel Consumer 81

Kibo

FEBRUARY 24, 2022

In monolithic systems, updates and revisions to backend functions can impact frontend user experience, create website downtime and slow down the entire development process. Monolithic systems also limit your ability to customize functions and respond quickly to changing trends and new technology.

Payment Services 118

Payment Services eCommerce Omnichannel eCommerce Platforms 118

BigCommerce

JULY 9, 2018

The journey Skullcandy took to launch an award-winning ecommerce site took many twists and turns but wasn’t atypical for BigCommerce customers. Executive Summary: Moving from Salesforce Commerce Cloud to BigCommerce. Skullcandy’s main goal was to get customers to its most valuable pages as quickly as possible.

BigCommerce 158

BigCommerce eCommerce Games Mobile 158

TradeGecko

FEBRUARY 9, 2018

As we move quickly into 2018, we are seeing more and more B2B sellers investing in eCommerce technology so that they can provide the same easy ordering and frictionless customer experience that online retailers enjoy.

B2B 60

B2B eCommerce Technology Online Retail Customer Experience 60

GetElastic

FEBRUARY 1, 2018

One system fuels customer experiences for web, mobile and tablet applications. The most modern content management systems can even fuel Internet of Things, marquis, and social media-based customer experiences. Content management systems allow companies to manage content across touchpoints in a unified application.

Presentation 135

Presentation Recommendation Mobile Management 135

Fabric

SEPTEMBER 22, 2023

On the other hand, a microservices-based architecture separates each component of an e-commerce operation, letting retailers adapt and evolve as needed. However, a full-scale replatform to APIs and microservices is risky, and the architecture also introduces greater complexity, costs, and challenges in managing distributed systems.

eCommerce 130

eCommerce Payment Services Merchant Services eCommerce Platforms 130

Kibo

SEPTEMBER 20, 2021

With Kibo, their business customers get personalized product information, rich associated content, real-time inventory updates, customer and job-specific pricing, and the ability to order quickly and in a streamlined manner – all leading to a superior experience.

eCommerce 62

eCommerce eCommerce Technology Payments Management 62

ROI Revolution

JULY 11, 2019

For example, v irtually any business will say that search is the single biggest value-add on an ecommerce site – and AI can greatly help optimize site search with advanced tactics like natural language processing and machine-learning powered search ranking. Customer Experience. Online Retail. Intelligent merchandising.

Marketing 74

Marketing Customer Experience Online Retail Clothing 74