Retail TouchPoints

APRIL 5, 2024

If an iGaming company doesn’t respond to a gamer’s quirks, likes or dislikes in a matter of moments, that “customer” will move to an iGaming company that does respond. There is no leisurely browsing as in retail. Customer-led marketing has been proven to deliver brands an average increase of 33% in customer lifetime value.

Retail 293

Retail Games Multi-channel Leisure 293

365 Retail

JULY 5, 2024

International fashion retailer Mango has opened a new store at Silverburn today (5 July), joining the growing lineup of fashion brands housed in the exciting retail and leisure destination.

Fashion 57

Fashion Leisure Clothing Accessories 57

Retail TouchPoints

DECEMBER 22, 2023

Bridging Physical and Digital Retail Experiences with the Power of QR Codes In order to win over consumers in an increasingly competitive landscape, retailers are turning to technology like QR codes to help bridge in-store experiences with the digital world.

Retail 279

Retail Consumer Leisure Information 279

Retail TouchPoints

JULY 28, 2023

To succeed in this market, retailers and brands should not overgeneralize when it comes to examining the drivers of consumer behavior,” said Jill Standish, Senior Managing Director and Global Lead for Accenture’s Retail industry practice in a statement.

Consumer 218

Consumer Multi-channel Retail Leisure 218

365 Retail

APRIL 5, 2024

This initiative aligns with Angel Central’s goal to elevate its retail and leisure offerings to better serve its visitors. Scheduled to welcome customers later this month, the new KIKO Milano store will be housed in an 818 sq ft space alongside notable brands like Rituals and MUJI.

Leisure 62

Leisure Management Customer Experience Events 62

365 Retail

JULY 18, 2024

As of 1st July 2024, Debenture PLC, known for its management of retail and leisure destinations, announced its rebrand to XPE Group PLC. The new store supports our strategy of elevating Eldon Square, providing unparalleled opportunities for engaging customer experiences.

Leisure 62

Leisure Fashion Customer Experience Events 62

Retail TouchPoints

AUGUST 17, 2020

In today’s rapidly changing world driven by technology innovation and customer behaviour change, the competition is tougher, margins are tighter and every penny counts. Being efficient isn’t just about managing costs. Pandora was able to learn from its best performers to drive efficiency, customer experience and sales.

Retail 178

Retail Operations Travel Leisure 178

365 Retail

NOVEMBER 15, 2023

Lakeside Shopping Centre is a prominent retail and leisure destination spanning 1.6 Steve Gray, Head of European Retail Asset Management at Global Mutual , commented: “Lakeside’s new M&S store has been long-awaited by our guests and we are delighted to see the doors open today – just in time for the festive shopping period.

Leisure 98

Leisure Clothing Customer Experience Beauty and Health 98

365 Retail

OCTOBER 26, 2023

This comprehensive project includes retail, F&B, leisure facilities, community play areas, and new residential developments. We’ll be using innovative digital solutions including building information management (BIM) throughout the project, to ensure a high quality, efficient and collaborative delivery.”

Food and Beverages 62

Food and Beverages Multi-channel Leisure Management 62

365 Retail

OCTOBER 11, 2022

Unsurprisingly, six in 10 (60%) respondents say a convenient shopping experience remains a high priority when spending with a retailer. But with two thirds (65%) valuing businesses that accommodate last-minute purchases and quick delivery, retailers need to keep a positive customer experience front of mind to stay ahead of competitors. .

Leisure 98

Leisure Merchant Services Customer Experience Consumer 98

365 Retail

JUNE 6, 2023

Braehead, a prominent retail and leisure destination in the UK, proudly announces the opening of a new store by renowned jewellery retailer, Pandora. The ownership of Braehead lies with property company SGS, while Global Mutual and Savills act as the asset managers and property managers respectively.

Leisure 52

Leisure Management Customer Experience Retail 52

Retail TouchPoints

NOVEMBER 17, 2021

“Omnichannel is so important for us right now as the retail industry, and all industries for that matter, are hit with supply chain issues,” said Aaron Veit, Director of Digital Product Management at Crate & Barrel. “We We really want to give our customers the ability to shop where they want, how they want.

Consumer 300

Consumer Omnichannel Leisure Supplies 300

365 Retail

JULY 18, 2023

Trentham – in the heart of Staffordshire – sets itself apart from internet shopping thanks to its mix of independent retailers, big brand names, a garden centre, food and drink premises, leisure experiences and award-winning gardens. We’re delighted to welcome a host of new businesses to Trentham taking us to 100% retail occupancy.

Leisure 52

Leisure Retail Outdoor Accessories 52

365 Retail

JANUARY 24, 2022

Following the oppression of isolation brought on by the pandemic, shopping-for-leisure in physical stores begins to replenish our essential need for real-time experiences and face-to-face interaction. FUTURE NORMAL – If brands can listen and innovate, customers will respond with open eyes and hearts.

White Paper 52

White Paper Leisure Banking Download 52

365 Retail

JUNE 12, 2023

The venture not only brings next-gen technology to the Bluewater Shopping and Leisure Destination but also allows consumers to experience and comprehend Dyson’s technological advances in an unparalleled setting. Beyond brick and mortar retail, Dyson is bridging the gap between online and offline experiences.

Demo 51

Demo Leisure Technology Consumer 51

365 Retail

JULY 26, 2023

Sharon Walsh, Leasing Director at Falcon AM, asset manager for Blanchardstown Centre, commented: “We are hugely excited to be welcoming the LEGO Group’s latest Irish store to Blanchardstown Centre. Creating unique customer experiences is increasingly important – and this interactive, fully-immersive store speaks directly to that.

Leisure 52

Leisure Gifts Events Accessories 52

RTP blog

APRIL 12, 2019

Bridge The Gap Using technology to manage customers across various channels, enabling them to switch seamlessly between online and offline mediums, is one method being used to address this. Think about a customer who purchases a Prada bag online. The fit-out of its new store in Vancouver is designed to resemble a library.

Retail 150

Retail Leisure Technology Recommendation 150

iVend

AUGUST 27, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.

Omnichannel 105

Omnichannel Leisure Technology Channel 105

RTP blog

JUNE 16, 2017

By leveraging actionable insights to reach customers in precise moments of their pre-store, in-store and post-store journey, retailers take the reins of customer experience and engagement to draw customers to the store and keep them coming back — the ultimate apocalypse survival skill.

Retail 150

Retail Leisure eCommerce Arts 150

iVend

AUGUST 17, 2022

Whilst other forms of retail may be seen as leisure and pleasure, the weekly food shop is more likely to be considered a must-do chore. Whether they’re buying via ecommerce solutions or in the brick and mortar store, they want a smooth and hassle-free retail experience, to get the job done as painlessly as possible.

POS 52

POS Payment Services Point of Sale Leisure 52

Retail TouchPoints

JANUARY 13, 2021

Elements that power discovery shopping can be added to any shopping experience as a way to grow sales and retain customers longer. Here are three easy tips to inject discovery into your retail experience: Focus on engagement, not just conversion: Fun is key!

Customer 193

Customer Social Media Mobile eCommerce 193

lateshipment

FEBRUARY 12, 2024

Not just post-purchase or even e-commerce, but most blogs that you sit down to read, either in your leisure time or on the go — tell you two things. Also, too many support inquiries to handle, results in slower response and first resolution times, and ultimately putting your customer in a state of outrage.

eCommerce 130

eCommerce Shipping Costs Merchant Services Shipping 130

iVend

SEPTEMBER 10, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.

Omnichannel 80

Omnichannel Leisure Technology Channel 80

Omnisend

MAY 5, 2021

Omnichannel marketing puts customer data front and center to provide an immersive, seamless customer experience. After all, you don’t want a customer to show up to your store to find that the item they ordered isn’t there.

Shipping Costs 148

Shipping Costs Shipping Omnichannel Fulfillment 148

365 Retail

NOVEMBER 30, 2021

We are consistently evolving to address changing consumer shopping habits and have therefore invested in enhanced services and facilities, including digital shopping capabilities, sustainability initiatives and elevated leisure offerings.”. Meanwhile, 83% of its total guests said they would be likely to return. Centre expansions.

Leisure 62

Leisure Books Arts Clothing 62

RTP blog

APRIL 4, 2018

I do have one caveat, however: there’s only so far you can go in monetizing consumers’ interactions — particularly when you’re intruding on other experiences. When I travel, for leisure or business, my hotel room is the last place where I want to be “sold” something (except perhaps from the minibar. Mmmm, Toblerone and macadamia nuts.)

Events 150

Events Technology Food and Beverages Retail 150

iVend

AUGUST 27, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.

Omnichannel 52

Omnichannel Leisure Technology Channel 52

BigCommerce

APRIL 3, 2018

While not a mobile-first approach, it’s definitely a step closer to giving mobile visitors the custom experience they need. To help with image optimization, brands using BigCommerce have Akamai Image Manager at no additional cost. Test Drive a Powerful Mobile Commerce Experience. The Rise of Mobile-First Sites.

Mobile 419

Mobile SEO Mobile eCommerce eCommerce 419

Omnisend

JUNE 15, 2021

Ultimately, the goal is to keep the lifecycle cyclical and forever turning, always engaging with customers. Doing so creates a lifelong customer that engages with and purchases from you over and over again. After all, a staggering 79% of merchants state that they rely on returning customers.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Ecommerce Platforms

AUGUST 7, 2019

Probably the best-known customer relationship manager tool in the world today, Salesforce has a 20% market share in the current industry, making it the go-to solution for millions of businesses worldwide. Once implemented, these tools will ensure that your entire team has no time managing even the most complicated of workflows.

Payment Services 112

Payment Services Multi-channel Arts Management 112

Ecommerce Platforms

MAY 30, 2023

This involves fast shipping, customizable packaging, order tracking, and more to ensure a superior customer experience. In addition, you can customize packages by adding branded inserts and/or using your own custom packaging. Their service comes with their proprietary fulfillment software, Global Fulfillment System (GFS).

Fulfillment 104

Fulfillment Shipping Costs Merchant Services Shipping 104