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The Key to Wielding Big Data in Ecommerce to Build Personalized Experiences and Improve Retention

BigCommerce

Due to the ease of creating and maintaining an ecommerce shop, as well as the rise of micro-brands, today’s market is riddled with cutthroat competition and decreased customer loyalty. Ecommerce platforms like BigCommerce track and give merchants access to consumer behavior data, which business owners can use to make informed decisions.

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Make Customer Service Your Most Valuable Asset This Holiday Season

BigCommerce

On the other hand, the holiday season is also cause for pain and headaches when it comes to inventory management, high-volume shipping , advertising cost planning , and of course, customer service. But this still doesn’t account for the significant lift in customer service volume during the holiday season.

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Turn Tricky Market Conditions into Revenue-Increasing Opportunities

Retail TouchPoints

Supply chain issues, inflation and other economic headwinds that resulted from the COVID-19 pandemic and the Russian invasion of Ukraine are still present for merchants. The current economic environment has driven consumers to be more budget conscious and price sensitive as inflation pushes up the cost of living and products’ prices.

Payments 286
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3 Post-Purchase Fails…and How to Fix Them  

Retail TouchPoints

In a recent special report, Retail TouchPoints outlined key trends driving the evolution of post-purchase experiences, and five key things brands need to do to get it right. 1. What do they need to feel confident that they’re not just getting the product they ordered, but also content and services that will support their purchase?

Live Chat 241
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Stripe vs PayPal: Which Payment Gateway is Right for You?

Ecommerce Platforms

However, you won’t be able to pluck success from the ecommerce world until you’ve got one more thing right: your payment gateway. The payment gateway on your ecommerce site is how you accept and process payments from your customers when they visit you online. Stripe vs PayPal: Features and Services.

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How to choose an ecommerce chatbot (14 solutions reviewed)

GetElastic

Gartner predicts chatbots will power 85% of customer service interactions by next year, and 31% of marketers believe that virtual personal assistants will have more impact than any other AI technology. Some rules-based chatbot tools allow you to transfer a user to a live agent if their questions can’t be resolved by the bot.

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10 Steps for Developing an eCommerce Website

Groove

Groove Commerce is here to help mid-market and Enterprise merchants build, design and grow their eCommerce websites. After determining what your eCommerce store plans to sell, whether it be products or services, one of the first steps is to purchase a domain name. Purchase a Domain Name. A domain is what comes after “www.”