Remove Customer Experience Remove Mobile Remove Mobile Payments Remove Social Media
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Crypto Payments Adoption in FinTech: How Do Retailers Fit in?

Retail TouchPoints

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

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From Shelf to Screen: Retail’s Digital Revolution

365 Retail

Many are integrating technology to enhance the customer experience. For example, interactive kiosks allow customers to check product availability or locate items within the store. Mobile Payments and Checkout-Free Shopping The way we pay for goods is also changing.

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How Brands Can Navigate the Social Platform Ecommerce Boom

Retail TouchPoints

Navigating the past two years of digital changes has been a challenging yet invigorating time for brands and social media users alike. From the large spike of social platform users and increased time spent online to measurement fluctuations, everyone has developed new behaviors and preferences within the social space.

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Omnichannel Retail Strategies Explained & Simplified

UpSellIt

It seeks to bridge the gap between online and offline purchasing by establishing a cohesive experience between physical stores, websites, mobile apps, social media platforms and more. It takes a customer-centric approach, focusing on delivering a consistent and unified brand experience across all channels.

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Multichannel selling: explanation, tips, and strategies for 2024

Omnisend

These can be your website, social media, affiliate sites, and online marketplaces, or physical sales channels, such as retail stores and marketplaces like farmers’ markets, trade events, and craft fairs. These customers would probably never discover your brand or website elsewhere. hours per day on it.

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Why UK Retailers Should Save Some of Their Christmas Marketing Spend for Chinese New Year

Retail TouchPoints

Make sure you accept a variety of payment methods. WeChat Pay, a mobile payment solution from the ur-“everything app” WeChat, has become the norm for transactions within China — so make sure you can accept it and display that fact! Having information printed in Chinese characters is also a great idea.

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Top retail technology trends to look out for in 2024

iVend

Customer service – chatbots and personal assistants to enhance the customer experience. Closely related to AI is Augmented Reality (AR), which overlays the real world with the digital world, to enhance the shopper’s experience and increase sales, with applications such as make-up, virtual dressing rooms, and room styling.