Retail TouchPoints

JANUARY 12, 2024

After a customer pays at a register or via the Scan & Go mobile payment solution, a combination of computer vision and digital technology deployed in stores’ exit areas captures images of their cart and verifies payment for all items within a shopper’s basket.

Payment Services 264

Payment Services Mobile Payments Technology Mobile 264

Ecommerce Platforms

JANUARY 22, 2023

Accepting a payment online is easier than ever before. Whether you’re a retail shop with a simple website, or a startup ecommerce store interested in accepting online transactions, there’s always room to expand your business with help from online payment processing. How Do You Accept Payments Online?

Payment Services 104

Payment Services Merchant Services Payments ACH 104

Retail TouchPoints

JULY 5, 2024

The Impact of Technical Disruptions on Retail A vivid illustration of the vulnerability of retail operations to technical disruptions occurred recently in the UK. Greggs, the nation’s largest chain of bakeries, experienced a significant payment system failure that impacted over 2,450 stores nationwide.

Payment Services 278

Payment Services Retail Customer Experience Operations 278

Retail TouchPoints

AUGUST 29, 2022

The popular Canadian coffee chain Tim Hortons recently experienced negative publicity after multiple government agencies shed light on the company’s mobile app privacy policies and data collection methods. This discovery tarnished the reputation of a widely respected company with a long history of customer loyalty.

Mobile 312

Mobile Payments Payment Services Retail 312

Retail TouchPoints

JANUARY 19, 2024

To address these compounding problems, retailers need to re-evaluate their operating priorities by focusing on cost-cutting measures that also enhance customer experiences, such as through automation, AI or other tech. Embracing AI, enhancing data access and integrating technology across operations are pivotal.

Payment Services 340

Payment Services Merchant Services Retail Customer Experience 340

Retail TouchPoints

MAY 2, 2024

As consumers demand more flexible payment options, it is no surprise that the digital top-up card industry has had a strong year. The trend is set to continue, and it is not just shoppers who benefit from increasingly digital-first payments. This means the demand for flexible payment solutions has surged.

Customer Retention 278

Customer Retention Payment Services Gifts Marketing 278

Retail TouchPoints

AUGUST 23, 2021

The turmoil also proved that mobile technology enables needed flexibility in times of disruption and drives superior customer experiences that make retailers more competitive. As retailers plan for the future, getting and keeping the flexibility needed for retail success will require mobile-only strategies.

Mobile 264

Mobile Payment Services Technology Payments 264

Retail TouchPoints

OCTOBER 30, 2024

Endpoints, like laptops, tablets, mobile and BYOD devices, public cloud infrastructure and SaaS applications play a bigger role in retailers’ business and how they engage with their customers. Customers want personal, seamless, no-contact experiences, and each additional endpoint helps provide what today’s customers expect.

Payment Services 259

Payment Services Customer Experience Customer Data Management 259

Fabric

AUGUST 8, 2023

With the right combination of technology and strategy, enterprise retailers can address these challenges head-on, and deliver seamless and efficient order processing, fulfillment, and delivery experiences that align with the demands of today’s consumers. What is Order Management? What is an order management system (OMS)?

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

Retail TouchPoints

JULY 21, 2020

As COVID-19 has accelerated the trend away from cash payments to mobile and other contactless methods, Starbucks and 7-Eleven have both expanded their mobile payment options. 7-Eleven is now offering customers the option to order and pay for items for at-store pickup through its proprietary 7NOW delivery app.

Payment Services 320

Payment Services Mobile Payments Mobile Customer 320

Algopix

JULY 24, 2023

An OMS is a comprehensive software solution designed to streamline and optimize order processing, inventory control, and customer interactions, providing a seamless shopping experience for buyers and boosting operational efficiency for sellers. This is where Order Management Systems (OMS) come into play.

Payment Services 78

Payment Services Merchant Services Operations Management 78

Retail TouchPoints

MAY 16, 2024

Best Buy is rolling out new features in its mobile app to better personalize the shopping experience.

Mobile 262

Mobile Consumer Electronics Electronics Payment Services 262

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Build Customer Loyalty.

Payment Services 73

Payment Services POS Mobile Operations 73

Retail TouchPoints

SEPTEMBER 26, 2024

Our mission has always been to develop products and services that empower local merchants to succeed. This latest service expansion by DoorDash follows similar moves at other retailers to package their logistics and technology expertise and offer them as white label services to brands.

Merchant Services 147

Merchant Services Mobile Fulfillment Recommendation 147

Retail TouchPoints

NOVEMBER 19, 2024

DoorDash has redesigned its shopping experience for retail products, allowing customers to search for an item across multiple merchants with prices and estimated delivery times displayed in a single view. per month, offering $0 delivery fees and lower service fees on eligible orders.

Merchant Services 265

Merchant Services Gifts Payment Services Electronics 265

Retail TouchPoints

APRIL 3, 2023

billion on pet food and treats, supplies, medicine, vet care and other services in 2022, and are predicted to spend $143.6 Myos Fetch is a full-service SMS “concierge” for all things related to the brand and its focused, yet growing, product line. million or so homes spent $136.8 billion in 2023.

Payment Services 261

Payment Services Social Media Subscription Channel 261

Retail TouchPoints

AUGUST 17, 2023

Petco also has updated its mobile app to include a streamlined, centralized profile for pets’ wellness needs, including nutrition, vaccinations and grooming appointment reminders. The retailer began offering same-day delivery in partnership with DoorDash in December 2020.

Mobile 246

Mobile Toys Payment Services Omnichannel 246

Retail TouchPoints

JANUARY 27, 2023

Grupo Coppel, which operates one of Mexico’s largest department stores, Coppel , as well as a major banking network in the country, has launched Coppel Access — a mobile wallet designed to provide millions of unbanked and underbanked Mexican consumers in the U.S. with mobile financial services.

Financial Services 147

Financial Services Payment Services Department Stores Banking 147

Retail TouchPoints

AUGUST 9, 2023

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals. We believe Square Go is an important step in helping sellers make more sales by offering seller discovery and exceptional customer experiences.”

Books 245

Books Merchant Services Payment Services Customer 245

365 Retail

JUNE 5, 2024

In a business world where customers demand seamless shopping experiences, retailers face intense pressure to keep up. Luckily, new technology offers solutions to streamline retail store operations, boost operational efficiency, and provide top-notch service. Read on for more insight!

Payment Services 52

Payment Services Operations Retail eCommerce 52

Retail TouchPoints

APRIL 12, 2021

Enter low-code, which abstracts away many of the hurdles from the consumer-facing app development process. The low-code approach is built around a visual interface that allows users to assemble drag-and-drop code components, API-based services, machine learning, IoT capabilities and model-driven logic, and do it with Lego-like simplicity.

Payment Services 306

Payment Services Retail Mobile Customer Experience 306

365 Retail

OCTOBER 3, 2024

The Power of Knowing Customer Preferences Knowing how your customers like to pay is critical to maximising cash flow while improving their experience. The Xero Payments Report provides valuable insights into the latest payment trends, helping you to identify how your customers want to pay.

Merchant Services 52

Merchant Services Payment Services Small Business Retail Customer 52

Retail TouchPoints

AUGUST 6, 2024

Our commitment to unbeatable quality food and great service, whether in-store or online, is strengthened by NCR Voyix technology,” said Clodagh Moriarty, Chief Retail and Technology Director at Sainsbury’s in a statement.

POS 278

POS Mobile Point of Sale Technology 278

Retail TouchPoints

OCTOBER 21, 2022

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. taking place online, digital payment solutions like Venmo and PayPal (which has owned Venmo since 2013) are well positioned to capitalize on the opportunity.

Payments 338

Payments Merchant Services Payment Services PayPal 338

Retail TouchPoints

MARCH 21, 2022

Or a customer receives immediate, personalized product promotions and recommendations the moment they walk in a store, creating a truly customized experience. These are just a few examples of what 5G can do for the retail customer experience. Improved Customer Experience. Improved Customer Experience.

Payment Services 264

Payment Services Small Business Retail Retail Customer Experience 264

Retail TouchPoints

JUNE 3, 2020

Mobile Technology Is Well-Established, And Still Going Strong. One of the more common contactless technologies is mobile: 66%. For retailers, leveraging shoppers’ mobile devices for functions like self-checkout offers advantages that go beyond creating a smoother, safer experience for customers.

Mobile 293

Mobile Payment Services Technology POS 293

Ecommerce Platforms

DECEMBER 9, 2019

However, you won’t be able to pluck success from the ecommerce world until you’ve got one more thing right: your payment gateway. The payment gateway on your ecommerce site is how you accept and process payments from your customers when they visit you online. Stripe vs PayPal: Features and Services.

Payment Services 138

Payment Services Merchant Services Payments PayPal 138

Retail TouchPoints

AUGUST 29, 2023

That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. Retail TouchPoints: Many consumers begin their purchasing process online but end up in brick-and-mortar stores. How does Verizon facilitate that type of shopper journey?

Payment Services 275

Payment Services Omnichannel POS Mobile 275

GetElastic

APRIL 23, 2019

Imagine a customer service experience where the business representative is always available, friendly and equipped to handle any inquiry you send their way. They have quickly taken over customer service functions for a growing number of businesses. The B2C Experience.

Customer Experience 155

Customer Experience Payment Services Customer B2B 155

365 Retail

SEPTEMBER 25, 2024

Contactless payments through tap-and-go methods have become the new way to shop. They have become quite common these days as more and more people are moving towards a cashless society for safety and convenience, including students searching for a reliable essay writing service UK that offers secure payment transaction procedures.

Payment Services 52

Payment Services Mobile eCommerce Small Business Retail 52

Retail TouchPoints

NOVEMBER 1, 2022

Consumers expect brands to provide seamless access to products and services via mobile apps. However, many retailers struggle to deliver these experiences because of limited resources and a lack of expertise. Location-Powered Experiences Drive Results. How do These Strategies Drive Results?

Payment Services 277

Payment Services Retail Shipping Costs Mobile 277

Retail TouchPoints

FEBRUARY 29, 2024

The centrality of the POS has led both retailers and solution providers to integrate it with other fundamental operational systems, from inventory and order management to customer relationship management (CRM) and, of course, payments. Bitcoin was the rage, and now it isn’t,” noted Sheldon.

Point of Sale 262

Point of Sale POS Payment Services Merchant Services 262

GetElastic

APRIL 11, 2023

This strategy offers companies greater adaptability and authority over their customers’ online shopping experiences, which is crucial in today's fast-changing digital environment. This approach also enables businesses to provide a more seamless and consistent experience across multiple channels, from desktop to mobile to social media.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. The “frictionless” label applies to a number of different technologies; many of them associated with the checkout process. Improving Customer Experience.

Payment Services 299

Payment Services Customer Experience Technology Mobile 299

Korona

MARCH 8, 2023

If you’re a CBD owner, you know that making sales and collecting payments aren’t as simple as they seem. It’s not just about stashing money from customers—it’s about safeguarding your business while staying on the right side of the law. That’s why you need a cannabis payment solution.

Payment Services 52

Payment Services Payments POS Point of Sale 52

Ecommerce Platforms

MAY 9, 2022

In fact, the arrival of “subscription” solutions even allowed for the introduction of a new avenue of growth for software companies, in the form of “SaaS” (Software as a Service). Unfortunately, managing subscriptions, customer cycles, and pricing structures can be a real headache. Integrates with a range of payment gateways.

Subscription 196

Subscription Payment Services Merchant Services Payments 196

Retail TouchPoints

JULY 17, 2023

The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience.

Food and Beverages 246

Food and Beverages Payment Services Retail Payments 246