Retail TouchPoints

MARCH 3, 2025

But as retailers digitize operations to differentiate customer experiences, they also face a growing wave of cyber threats targeting sensitive customer data and critical business systems. Looking ahead, retailers have an opportunity to redefine the customer experience through trust and security.

Payment Services 207

Payment Services Retail Point of Sale Supplies 207

Retail TouchPoints

AUGUST 23, 2021

The turmoil also proved that mobile technology enables needed flexibility in times of disruption and drives superior customer experiences that make retailers more competitive. As retailers plan for the future, getting and keeping the flexibility needed for retail success will require mobile-only strategies.

Mobile 264

Mobile Payment Services Technology Payments 264

Retail TouchPoints

FEBRUARY 3, 2023

Here are ways SMBs can create new revenue-increasing opportunities, maneuver through tricky market conditions and grow their online business throughout 2023. Create a Seamless, Positive Experience for Online Customers Make it easy for buyers to understand the products. Be mobile-friendly.

Payments 286

Payments Merchant Services Payment Services Shipping Costs 286

Kissmetrics

SEPTEMBER 4, 2020

There are many touchpoints along the customer journey. So, the way in which you accept payments matters for both you and the customer. Not only that, as a business owner you need to know that you’re not shelling out cash on inferior services or unnecessary additional fees. Look at the payment terms and fees carefully.

Payment Services 269

Payment Services Merchant Services Payments eCommerce 269

Retail TouchPoints

OCTOBER 9, 2020

Mobile and Social Growth Motivated Online Upgrades. Mobile and Social Growth Motivated Online Upgrades. The retailer plans to keep these new features as part of the online experience: “They have proven to be significant revenue drivers, so those new strategies will continue to expand moving forward,” said Lopez.

Payments 264

Payments eCommerce Customer Home Furnishings 264

GetElastic

MAY 24, 2023

eCommerce is booming, and with more people shopping online than ever before, having a streamlined and efficient payment process is essential. However, with so many payment methods and processors available, and so many new payment trends , it can be overwhelming to know where to start. What is a Payment Gateway?

Payment Services 147

Payment Services Merchant Services Payments eCommerce 147

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 272

Payments Payment Services Customer Experience Social Media 272

Retail TouchPoints

FEBRUARY 8, 2024

Broadcasters then could look to get more out of their product by extending the customer experience beyond the TV show. In partnership with brands, media owners could utilize product placements, in combination with targeted communications with their audience, in order to boost sales in a revenue-sharing deal.

Payments 312

Payments Payment Services Retail Channel 312

Kissmetrics

MARCH 12, 2021

This has resulted in app retention rates declining rapidly and, for some brands, their revenue has declined with them. Progressive web apps (PWAs) are regular web applications/pages designed to look and function like native mobile applications. You Want to Focus on Mobile Users. What Are Progressive Web Apps? Hybrid Apps.

Payments 309

Payments Payment Services Download Mobile 309

RETAIL MANAGEMENT SOFTWARE

DECEMBER 2, 2024

It involves integrating digital tools and processes across all aspects of the business, from product development and marketing to sales and customer service. The goal is to create a seamless and personalized customer experience that drives sales and loyalty.

Payment Services 110

Payment Services Retail Mobile POS 110

FastSpring

DECEMBER 12, 2022

Many companies that expand globally reach a point where they can’t properly support their international customers with their current payment platform. An international payment gateway can help with some of these issues, but it’s only one piece of the puzzle. What is an international payment gateway? Table of Contents.

Payment Services 148

Payment Services Merchant Services Payments PayPal 148

Retail TouchPoints

JUNE 30, 2021

Transformative shifts in consumer behavior have forever changed the dynamic between customers and the businesses they patronize. As a result, customers are increasingly turning to mobile devices to shop and becoming loyal to retailers that deliver digital experiences tailored to their unique preferences.

Merchant Services 253

Merchant Services Payment Services Customer Payments 253

Kissmetrics

FEBRUARY 3, 2021

Mobile-Friendly: We live in a time where mobile devices have become an integral part of our lives. It’s why WordPress’s responsive and mobile-friendly designs and themes are a huge plus point. These are great to add functionality to your web store to boost customer experience without writing code.

Shopify 326

Shopify WooCommerce Payment Services Payments 326

Retail TouchPoints

AUGUST 14, 2020

Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. Successful retail marketers are embedding their brands within the platforms and devices that are most popular with their customers.

Webinar 289

Webinar Consumer Payments Marketing 289

BigCommerce

OCTOBER 20, 2017

Avoid the Doom Loop and Go Mobile Already! Like B2C, B2B businesses know the importance of offering a multi-channel experience to drive sales. But historically, that multi-channel experience for B2B buyers meant only having access to an online catalog. Customers are now finding us on Google. Let’s dive in. .

B2B 251

B2B eCommerce Payment Services Multi-channel 251

BigCommerce

NOVEMBER 28, 2017

mobile and iOS v. Each year, BigCommerce looks at same-store sales to determine the real increase in revenue and orders data year over year for ecommerce brands on the platform. That means brands on BigCommerce saw 4% more revenue than those not using the platform. Small Business Saturday: +22.79%. Your Platform Matters.

BigCommerce 415

BigCommerce Small Business Retail Merchant Services Food and Beverages 415

Ecommerce Platforms

FEBRUARY 25, 2019

If so, Recharge Payments could be the solution for you. This review takes an in-depth look at its features, hits and misses to help you determine if it is the right fit for your subscription business model. However, combining referral marketing tactics, user-generated content and customer loyalty helps subscription businesses grow.

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

GetElastic

APRIL 23, 2019

Whether your business is B2B or B2C, there are many ways in which chatbots can improve your total customer experience. From answering customer questions, to recommending products, to improving efficiencies in the sales funnel, chatbots are a growing tech trend that will soon become a staple in business operations.

Customer Experience 155

Customer Experience Payment Services Customer B2B 155

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. Retailers must look for the right technology that will streamline their operations and improve the customer experience, which can ultimately increase brand loyalty and revenue.

Payment Services 248

Payment Services Payments Retail Technology 248

RTP blog

JANUARY 24, 2019

After years of small yet steady growth, mobile commerce has officially reached a tipping point. For the first time, shoppers went to their mobile device more than their laptops to browse and buy, according to Rob Garf, VP of Industry Strategy and Insights at Salesforce. By Alicia Esposito, Content Strategist.

Mobile 150

Mobile Payments eCommerce PayPal 150

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Leverage Alternate Revenue Streams to Support Business Growth. 26-30, you’re automatically registered to listen to the entire series.

Shipping Costs 287

Shipping Costs Payment Services Merchant Services Payments 287

ESW

FEBRUARY 18, 2025

Key ecommerce trends and predictions for 2025 Mobile commerce takes centre stage More than half of online purchases happen on mobile devices and that number is only set to increase. Prediction: Retailers who optimise their mobile experiences and allow seamless payment options will capture significant revenue and customer loyalty.

eCommerce 78

eCommerce Payment Services Payments Retail 78

BigCommerce

DECEMBER 20, 2017

This is especially true for brands just breaking into the $1,000,000 in annual revenue club – or at least have it in sight. Community Building, Customer Engagement & CRM. Mobile Optimization. Payment Solutions. Customer Lifetime Value & Referral Programs. What is customer experience?

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Retail TouchPoints

JULY 17, 2023

The malfunctions of these systems in retail food stores happen unexpectedly and can lead to food spoilage, energy overconsumption, and loss of revenue. region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience. Exceptional customer experience.

Food and Beverages 246

Food and Beverages Payment Services Retail Payments 246

Ecommerce Platforms

MAY 9, 2022

Thee solution supports businesses with subscription revenue of up to $1 million annually. Integrates with a range of payment gateways. Chargebee offers a comprehensive view of your customer, by reporting numerous metrics like customer lifetime value, average revenue per subscription, and customer lifetime value.

Subscription 196

Subscription Payment Services Merchant Services Payments 196

Ecommerce Platforms

JANUARY 22, 2023

Accepting a payment online is easier than ever before. Whether you’re a retail shop with a simple website, or a startup ecommerce store interested in accepting online transactions, there’s always room to expand your business with help from online payment processing. How Do You Accept Payments Online?

Payment Services 104

Payment Services Merchant Services Payments ACH 104

Retail TouchPoints

NOVEMBER 2, 2023

“We’re constantly striving to make Amazon Business the best place for small businesses to fulfill their buying needs,” said Todd Heimes, Director of Amazon Business Worldwide in a statement. Integrating Affirm as a payment option helps us do just that, while providing more flexibility and convenience to our customers.

Payments 258

Payments Customer B2B Fulfillment 258

Ecommerce Platforms

DECEMBER 9, 2019

However, you won’t be able to pluck success from the ecommerce world until you’ve got one more thing right: your payment gateway. The payment gateway on your ecommerce site is how you accept and process payments from your customers when they visit you online. Stripe vs PayPal: Getting to Know the Brands.

Payment Services 138

Payment Services Merchant Services Payments PayPal 138

BigCommerce

JANUARY 23, 2018

The latter leads to sales, growth and revenue. The former doesn’t have to be business as usual. The Carolina Panthers: Making the switch from Yahoo to BigCommerce meant a 16% decrease in site bounce rate, 83% increase in mobile conversion rate and a 37% increase in conversion across the board. Upward mobility requires change.

Payment Services 362

Payment Services eCommerce BigCommerce eCommerce Platforms 362

Retail TouchPoints

JUNE 25, 2024

As cybercriminals continue to exploit vulnerabilities in traditional payment methods, such as plastic gift cards, it becomes imperative for retailers to adapt, and many are turning to digital gift cards as a means of enhancing both convenience and security for their customers while ensuring their trusted brand reputations remain intact.

Gifts 277

Gifts Magazine Payments Retail 277

lateshipment

MARCH 25, 2025

Your customers shopping journey refers to the steps theyve taken before, during, and even after they make a purchase at your store. With the growing role of a positive customer experience in driving sales and repeat purchases, the concept of the shopping journey and its importance has never been more relevant.

Shipping Costs 130

Shipping Costs Shipping Payment Services eCommerce 130

Retail TouchPoints

SEPTEMBER 20, 2022

These three sessions are designed to help retailers hone their omnichannel edge: In Tactics for Tackling Omnichannel Challenges: Dynamic Pricing, Returns and Beyond , Brother Mobile Solutions will look at how retailers of all sizes can handle a number of cross-channel challenges. Ecommerce and Payments. Customer Experience.

Webinar 274

Webinar Omnichannel Payments Payment Services 274

Retail TouchPoints

AUGUST 25, 2020

From payments to delivery, processes have been scrutinised to reduce the need to touch people, products and PIN pads. This demand for ‘contactless’ or reduced-contact experiences will continue long after the pandemic has passed. This applies not just to consumers but to workers returning to retail stores as well.

Payment Services 306

Payment Services Retail Social Media Payments 306

ROI Revolution

JULY 18, 2022

In this article, uncover conversion rate optimization tips and discover how running A/B tests can help you rake in more online revenue. The importance of optimizing for conversions varies based on a company’s annual revenue. While mobile reigns in terms of traffic and impressions, when it comes to conversion rates, desktop is king.

Payments 146

Payments eCommerce Mobile Shopping Carts 146

Retail TouchPoints

AUGUST 25, 2021

Brands also need to own this entire journey, otherwise they run the risk of losing control and any chance of retaining their customers along with it. If a customer experiences downtime on a website or an outdated mobile app with a broken UX, they’ll bounce to a competitor. Website downtime simply wasn’t an option.

Payment Services 264

Payment Services Retail Multi-channel Payments 264

BigCommerce

JULY 25, 2017

How to Turn Great Photos Into Millions in Revenue. Photos are worth millions of dollars: Don’t skip the most important part of your customer experience, showing them exactly how to style and put together an entire look. Today, the company is growing online revenue more than 25% YoY. This is how you do B2B mobile commerce.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

ESW

JANUARY 17, 2025

When we think about the checkout portion of the ecommerce experience, we tend to think of it as the end of the journey. Payment has been received, and all thats left is to fulfil the order and deliver it to the customer. But what if your checkout could do more than capture payments? Lets see what that could look like.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78