Customer Experience Payment Services POS 
Retail TouchPoints
JANUARY 15, 2025
Consumers now prefer digital payment options, with cash usage declining in all major economies. Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores. Equally, the terminal app should have been designed to support alternative transaction processing flows.
Retail TouchPoints
DECEMBER 5, 2024
And process returns of stuff people don’t want! If you expect your associates to be retail superheroes, here are four things to look for when selecting a POS solution. When it comes to technology, associates expect to log in to a POS application and use it just like any other app they use on a day-to-day basis.
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Retail TouchPoints
DECEMBER 18, 2024
But a brand cant make it in the 21st century with technology from the 19th, so in 2022, the British footwear brand undertook a massive digital transformation that encompassed everything from its ecommerce sites around the world to the point-of-sale (POS) systems in its 500+stores. The modern take on Clarks’ classic Wallabee design.
Retail TouchPoints
MARCH 7, 2025
Even though more than half ( 56% ) of retailers surveyed by KPMG completed a major payments modernization program within the past year, even more 83% already are modernizing their payment infrastructure, or are planning to do so in the new future. Consumer and Retail Leader at KPMG in an interview with Retail TouchPoints.
Retail TouchPoints
MARCH 3, 2025
In the highly competitive retail market, businesses are leveraging technology to strengthen brand loyalty and enhance consumer experiences in ways that only science fiction writers could have imagined 40 years ago. These rigorous vetting processes should include cybersecurity audits and contractual obligations to security standards.
Kissmetrics
SEPTEMBER 4, 2020
So, the way in which you accept payments matters for both you and the customer. Not only that, as a business owner you need to know that you’re not shelling out cash on inferior services or unnecessary additional fees. The Top 10 Credit Card Processing Companies. Look at the payment terms and fees carefully.
Retail TouchPoints
OCTOBER 30, 2024
Customers want personal, seamless, no-contact experiences, and each additional endpoint helps provide what today’s customers expect. Self-service kiosks allow shoppers to take charge. Also, automation plays an important role in IT operations. IT teams today can (and should!)
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