Remove Customer Experience Remove POS Remove Technology
article thumbnail

How The Vitamin Shoppe’s POS Upgrade is Leveling Up its Omnichannel Experience

Retail TouchPoints

We wanted to get the best experience. With our legacy POS solution, everything omnichannel that we did was going to be sub-optimized. It was a different architecture, and it wasn’t as flexible and agile as more modern technology. The technology will be live in The Vitamin Shoppe’s 697 stores by the end of this month.

POS 255
article thumbnail

Your ID-POS are a Data Treasure Trove: How to Leverage them to Drive Customer Experiences

Retail TouchPoints

The essence and approach of this model and technology can be extrapolated and applied to different industries and technologies. In this case, we used ID-POS data, which bypasses all the challenges of third-party data as an abundant and rich first-party data source. trillion in value.

POS 270
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Paper Store POS Upgrade Untethers Associates, Boosts Productivity

Retail TouchPoints

The Paper Store promises top-notch customer service in its 100+ brick-and-mortar stores, with associates helping shoppers choose from its widely varied assortment of apparel, accessories, jewelry, water bottles and even packaged food from Stonewall Kitchen (along with paper, pens and school supplies, of course).

POS 261
article thumbnail

Sainsbury’s Upgrades POS with Mobility, Personalized Promotions

Retail TouchPoints

Sainsbury’s will upgrade 22,500 checkouts across its supermarkets, convenience stores and fuel stations with cloud-based POS and analytics solutions from NCR Voyix. NCR Voyix has grown alongside Sainsbury’s for two decades, unlocking new capabilities and optimizing product management, sales forecasting and store efficiencies.”

POS 273
article thumbnail

Sweaty Betty Rolls Out Mobile POS Across 73 Stores

Retail TouchPoints

Women’s activewear and lifestyle brand Sweaty Betty has rolled out the mobile POS from NewStore in 73 stores across the UK and Ireland. By replacing its legacy POS with NewStore’s omnichannel cloud platform, the London-based brand can now run its entire retail operations via iPhone.

POS 242
article thumbnail

Move Past Hype to Focus on Value with AI Implementations in the POS Space

Retail TouchPoints

Although the technology has been steadily advancing for decades, recent availability of large language models (LLMs) that make AI platforms easy to use have convinced business leaders that AI insights for their employees can just be a question-and-answer interaction away. The challenge, however, is dealing with too much of a good thing.

POS 324
article thumbnail

Breaking Barriers: How Brick-and-Mortar Retailers can Deliver Exceptional Customer Experiences

Retail TouchPoints

Understanding the products shoppers tend to buy in a single basket can lead to co-merchandising opportunities that not only drive incremental sales, but also increase convenience for customers by reminding them of complimentary items they may otherwise forget to buy. Most retailers can name their top selling items. What happens then?