Retail TouchPoints

JULY 11, 2023

sales are expected to be up about 10% from last year to approximately $8 billion ), Prime Day has also become a boon for the millions of small businesses that avail themselves of the Amazon ecosystem — and this year, Amazon is helping their cause with an SMB-oriented search filter and a dedicated Small Business deals page.

Small Business Retail 200

Small Business Retail Shipping Costs Payment Services Shipping 200

Retail TouchPoints

JULY 5, 2024

So how does one get into such a niche area of retail? In the process we learned a lot about cheese, naturally, but also how thoughtful curation has helped him create a thriving local business in a country where his product is largely unknown (despite being a former British colony). We sat down with Sinclair to find out.

Small Business Retail 264

Small Business Retail Reference Food and Beverages B2B 264

Retail TouchPoints

MARCH 21, 2022

What does having a network that can offer high speed and low latency really mean for retailers, and how can they take advantage of it? Imagine a retail location where customers using an AR-powered mirror can see how clothing looks on them without ever entering a changing room. 5G can Drive Consumer Engagement.

Payment Services 264

Payment Services Small Business Retail Retail Customer Experience 264

Retail TouchPoints

JANUARY 10, 2025

Most product categories have several pillar retailers that rule the vertical. Think about apparel, furniture, grocery and even more niche segments like home improvement, crafting or office supplies its easy to name multiple major retail banners serving each of these categories. in 2023 the retail picture is very different.

B2B 287

B2B Small Business Retail Consumer Jewelry 287

Retail TouchPoints

DECEMBER 1, 2021

The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we are from ever returning to the old “normal.” Businesses continued to be put to the test over the last year, especially small business owners in retail and ecommerce.

Shipping Costs 305

Shipping Costs Shipping Small Business Retail eCommerce 305

Retail TouchPoints

NOVEMBER 16, 2022

The retail industry has experienced a great deal of change over the last 2½ years with the accelerated growth of online sales, the introduction of new safety protocols, the expansion of experiential retail concepts and the integration of new technologies. The retail storefront is no longer about just leaving with goods in hand.

Food and Beverages 290

Food and Beverages Small Business Retail Retail Customer Experience 290

Retail TouchPoints

MARCH 4, 2024

The customer experience is paramount to the success of today’s retailers. This includes enhancing in-store inventory, delivery services and even the personalization of customer service. However, when it’s time to check out, how do payment options factor into that customer experience?

Payment Services 289

Payment Services Consumer Small Business Retail Banking 289

Retail TouchPoints

FEBRUARY 9, 2024

Retail crime was a hot topic throughout 2023, and it’s easy to see why. According to the National Retail Security Survey, losses attributed to retail theft rose to $112.1 Cracking down on retail crime isn’t just about stopping thieves anymore. billion in 2022, up from $93.9 It’s about keeping employees and shoppers safe.

Small Business Retail 277

Small Business Retail Retail Jewelry Customer Experience 277

365 Retail

OCTOBER 30, 2023

A comprehensive survey by Tyl by NatWest offers a deep dive into the changing relationship between consumers and retailers, examining the factors that attract shoppers to both small boutiques and large commercial outlets. On the other end of the spectrum, small businesses seem to have cracked the code to consumer hearts.

Small Business Retail 109

Small Business Retail Shipping Costs Customer Experience Customer 109

Retail TouchPoints

NOVEMBER 20, 2023

Retail theft is on the rise, and many businesses are grappling with the financial fallout. In recent months, The Home Depot, Foot Locker, Target and other retail giants have suggested that shoplifting is cutting significantly into their respective profits. This represents the greatest source of loss for retailers of all sizes.

Small Business Retail 312

Small Business Retail Payment Services Retail Sporting Goods 312

Retail TouchPoints

FEBRUARY 4, 2025

JCPenney has launched a new business-to-business website to offer customers a more seamless and personalized experience when purchasing durable goods and bulk items. The website offers small businesses and nonprofits access to JCPenneys vast catalog of brands, including St. and account for 24% of total U.S.

eCommerce 191

eCommerce B2B Customer Small Business Retail 191

Retail TouchPoints

NOVEMBER 25, 2024

Starting in early December, Bogg Bags will be available in 1,800 stores nationwide, including a limited-edition Bullseye Bogg Bag and two additional colorways exclusive to the retailer: Beach Hydrangea and For Shore White. However, this latest expansion has kickstarted a new growth trajectory for the business, which started in 2008.

Social Media 275

Social Media Small Business Retail Sporting Goods Leisure 275

Retail TouchPoints

MARCH 31, 2023

Retailers know that customer engagement must be the focus of their marketing efforts. And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. Many customers bail at this point. Its simplicity works for the retailer and customer alike.

Financial Services 278

Financial Services Payment Services Payments Small Business Retail 278

Retail TouchPoints

FEBRUARY 1, 2022

In conversations with retailers, technology partners and industry veterans in my network, several points have stood out. One area of investment by retailers is a shift to buy online, pick up in-store (BOPIS), which was called “table stakes” by one retailer insider I talked with. Alternative Supply Chain Options.

Small Business Retail 292

Small Business Retail Supplies Retail B2C 292

Retail TouchPoints

MARCH 25, 2024

The same study suggests this trend is only expected to continue: by 2027, the global retail ecommerce market is projected to grow by 39% and surpass the $8 trillion mark. As ecommerce sales continue to grow, so does the focus on logistics, enabling retailers to meet the rising demand for shipping. trillion in 2024 to $1.57

eCommerce 312

eCommerce Small Business Retail Shipping Costs Retail 312

Retail TouchPoints

JUNE 14, 2023

Nearly every major retailer has embraced consumer demands for quick and easy delivery. The rise of delivery services has made it easier for consumers to get purchases more quickly and for retailers to offer these services more widely. If adopted, the retail delivery fee would go into effect Jan.

Small Business Retail 279

Small Business Retail Retail Shipping Costs Clothing 279

Retail TouchPoints

NOVEMBER 1, 2023

Just in the time for the holiday shopping season, Google is debuting new features to help merchants capture consumers’ attention in search results, including a small business “tag,” generative AI tools for product imagery and a more detailed business information module in search results.

Merchant Services 263

Merchant Services Small Business Retail Social Media Shopify 263

BigCommerce

NOVEMBER 28, 2017

Automotive retailers saw the highest average order value ($235.10) , followed by retailers within the Sports & Outdoors ($143.50) and Home & Garden ($103.60) categories. Small Business Saturday. Small Business Saturday: +22.79%. Small Business Saturday: Mobile: 55%. Black Friday.

BigCommerce 415

BigCommerce Merchant Services Small Business Retail Food and Beverages 415

SellBrite

APRIL 10, 2019

Dear Sellbrite customers, followers, and friends, Today, we’re beyond excited to share with you that Sellbrite has been acquired by GoDaddy , the leader in helping entrepreneurs and small businesses succeed online. And of course, thank you to all the amazing small businesses that are our customers.

Small Business Retail 122

Small Business Retail Multi-channel Channel Customer 122

Retail TouchPoints

MAY 23, 2022

“One of my strategic pillars is to attract the highest quality members via inspired applications that support the different ways they do business to drive margin per member, improve customer experience and drive network health ,” said Powell in an interview with Retail TouchPoints.

Payment Services 278

Payment Services Small Business Retail Shopify Gifts 278

Retail TouchPoints

SEPTEMBER 18, 2020

Often, the real challenge involves getting the ear of retail gatekeepers and convincing them that the new product deserves shelf space. 25, small business owners can apply on Lowes.com/MakingItWithLowes. 25, small business owners can apply on Lowes.com/MakingItWithLowes. Through Sept. Through Sept. Daymond John.

Small Business Retail 256

Small Business Retail Social Media Channel Improvements 256

Retail TouchPoints

FEBRUARY 19, 2021

Retailers across multiple verticals are taking concrete steps to diversify their merchandise mixes with products produced by women, Black people and other people of color. Each of the winners received marketing and mentoring support along with a place in the retailer’s merchandise mix. Tracee Ellis Ross. Big Find pitch session.

Small Business Retail 289

Small Business Retail Retail Apparel Accessories 289

Retail TouchPoints

MARCH 22, 2022

This platform, with its humble beginnings selling used books, has gone on to power the careers and fortunes of countless small businesses. Amazon’s innovations also have inspired some of the most game-changing new business models in retail, adopted by Target , Walmart and Macy’s to name just a few.

Small Business Retail 299

Small Business Retail Retail Shopify eCommerce 299

Retail TouchPoints

MARCH 6, 2025

Given its primary role as a telecommunications provider, it can be easy to overlook the fact that Verizon also is one of the most ubiquitous retailers in the U.S. With more than 8,000 stores, Verizon ranks among the top six largest retailers in the country by store count, outpacing even Walmart. It’s not. headquarters.

Omnichannel 179

Omnichannel Small Business Retail Telecommunications Consumer 179

Retail TouchPoints

JULY 24, 2023

With so many unique approaches to connectivity, retailers often struggle with effectively reaching their customers. In fact, 71% of shoppers told McKinsey that they expect personalization from their favorite retailers , and 76% of shoppers are frustrated when retailers don’t offer personalization.

Small Business Retail 246

Small Business Retail Marketing Retail Social Media 246

Retail TouchPoints

SEPTEMBER 13, 2023

During his tenure the company more than doubled the number of markets it operated in, added new partners, improved its unit economics and customer experience and went public. centric seller of domain names to a global provider of software for small businesses.

Small Business Retail 264

Small Business Retail Customer Experience Apparel eCommerce Platforms 264

Retail TouchPoints

AUGUST 2, 2021

The deal strengthens Square’s offerings to small businesses and could make them more attractive to larger enterprises via its Seller and Cash App ecosystems. market and greater access to in-person transactions, via Square’s customer base of 70 million annual active Cash App end users and millions of sellers.

Merchant Services 317

Merchant Services Payment Services Small Business Retail Banking 317

Retail TouchPoints

MARCH 30, 2021

The COVID-19 pandemic created the perfect conditions for behavioral change: an initial scarcity of products prompted shoppers to turn to new brands , online shopping surged in response to safety concerns, and the plight of small businesses and social unrest caused many to reflect on whom they were spending their money with.

Beauty and Health 284

Beauty and Health Small Business Retail Customer Experience Information 284

lateshipment

OCTOBER 30, 2020

Shipping carriers are already straining their capacity due to social distancing norms and supply-chain restrictions. Retailers, on the other hand, will need to put in efforts from their end to survive and have a good holiday season run. Small Business Saturday - Saturday, 28th November. of all businesses in the US.

Shipping 243

Shipping Small Business Retail Marketing Retail 243

Retail TouchPoints

OCTOBER 24, 2022

eBay Boosts Six Circular-Focused Small Businesses. eBay UK will launch the Circular Fashion Innovator’s Fund with an initial £100,000 ( $113,000 ) in funding for six small businesses specializing in circular fashion solutions. eBay helped save over 17,770 tons of fashion items from landfills on its marketplace in 2021.

Fashion 264

Fashion Small Business Retail Clothing Technology 264

Retail TouchPoints

DECEMBER 3, 2020

Retailers and industry experts have been forecasting a 2020 holiday season dominated by ecommerce almost since the world started taking COVID-19 seriously, and results from “Cyber Weekend,” or BFCM (Black Friday/Cyber Monday), effectively made their case. Mobile continued strong on Cyber Monday, accounting for 37% of that day’s sales.

Small Business Retail 205

Small Business Retail Mobile Travel Consumer 205

Ecommerce Platforms

JANUARY 30, 2022

However, you simply have to partner with a fulfillment company that caters to small businesses. That's why we put together this list of the best fulfillment center for small business, taking into account pricing, accessibility, fulfillment speed, and volume requirements. Best Fulfillment Center for Small Business.

Small Business Retail 104

Small Business Retail Fulfillment Shipping Costs Merchant Services 104

Retail TouchPoints

JUNE 4, 2021

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. in April 2020, but online retailers saw an 8.4%

Payment Services 179

Payment Services Payments Small Business Retail Technology 179

Retail TouchPoints

MARCH 20, 2024

For the retail sector specifically, it combines shopping, marketing and customer service to allow consumers to make purchases, ask questions, set up returns, give feedback, and much more — all from the comfort of their favorite online platforms, like WhatsApp and Instagram.

Small Business Retail 277

Small Business Retail Recommendation Consumer Customer Data 277

Forrester eCommerce

SEPTEMBER 18, 2019

Retail banking in the UK has more competition from digital banks than almost any other market, with small business banking a close second. Nearly a dozen new digital banks, including Atom Bank, Monzo Bank, N26, Revolut, Starling Bank and Tandem, are competing for retail customers, aiming to differentiate […].

Banking 52

Banking Small Business Retail Other Customer 52

Retail TouchPoints

JULY 20, 2023

Walmart Business has rolled out a series of enhanced offerings for its small business customers, including a dedicated app , a new partnership with Angi (formerly Angie’s List) to help SMBs connect with local service professionals, and an expanded product assortment via integration with the Walmart Marketplace.

Small Business Retail 240

Small Business Retail Supplies Blog Customer 240

Retail TouchPoints

JULY 27, 2020

COVID-19 has changed retail. Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Online retailers of daily necessities may be inundated with overspill from closed physical stores. Sustainability Lives Up To Its Name…Becomes Sustainable.

Payment Services 243

Payment Services eCommerce Small Business Retail Retail 243