Retail TouchPoints

NOVEMBER 7, 2022

Department stores, specialty retailers and luxury brands alike will display their holiday spirit using best-in-class design and storytelling strategies to draw these shoppers in. As consumers work to check off their holiday shopping lists, many will be flocking to physical stores.

Specialty Retailers 229

Specialty Retailers Retail Department Stores Fashion 229

Retail TouchPoints

DECEMBER 18, 2020

Specialty retailer rue21 plans to open 15 stores in 2021, following the recent openings of three new brick-and-mortar stores. The retailer, which operates nearly 700 locations in 45 states, also has refinanced its existing term loan, increased available liquidity and lowered its cost of capital. . million members. ”

Specialty Retailers 158

Specialty Retailers Banking Omnichannel Operations 158

Mi9

OCTOBER 10, 2023

This data sheet is written for professionals in specialty retail organizations in a variety of verticals who are involved in store solutions, including point of sale (POS). Roles may include senior executives, information technology, operations, customer experience, finance, and more. Who is this document for?

Point of Sale 52

Point of Sale Specialty Retailers POS Document 52

Retail TouchPoints

MAY 21, 2024

This depth and breadth of insights available through network analytics make it an indispensable tool for retailers aiming to optimize their operations, enhance the customer experience and drive strategic growth in today’s competitive retail environment.

Payment Services 239

Payment Services Retail Supplies Operations 239

Retail TouchPoints

OCTOBER 12, 2021

Department stores, specialty retailers and luxury brands alike embrace these spaces to create wondrous experiences and inspire shoppers, and it is the design and creative teams that help bring these experiences to life.

Specialty Retailers 176

Specialty Retailers Department Stores Arts Retail 176

Retail TouchPoints

APRIL 2, 2021

Imagine how effective your marketing spend is if you’re confident in the channels your customers are using? Similarly, customers of specialty retailer Claire’s not only earn rewards points for every purchase, but also for social engagement on particular platforms and for downloading the Claire’s app.

Retail 146

Retail Specialty Retailers Customer Loyalty Customer Experience 146

Retail TouchPoints

OCTOBER 5, 2023

Here, creating a mix of audience- or category-appropriate store brands is a fine strategy, allowing you to better connect with your diverse customer base.

Retail 230

Retail Specialty Retailers Multi-channel Consumer Electronics 230

Retail TouchPoints

MARCH 20, 2024

But many luxury retailers are actually considering larger spaces, and in combination with the greater frequency of luxury retail renovations, high-end brands and retailers need to take a data-driven, more agile approach to store design and experience.

Social Media 263

Social Media Specialty Retailers Department Stores Presentation 263

Retail TouchPoints

MARCH 2, 2022

Retailers large and small have transformed their businesses with the marketplace business model and technology. Walmart, Target, Home Depot and most big box retailers run their own successful marketplaces. This unique combination is used to deliver an all-encompassing customer experience.

Shipping Costs 220

Shipping Costs Specialty Retailers Drop Ship Operations 220

Retail TouchPoints

SEPTEMBER 15, 2020

The funds will provide “additional liquidity and financial flexibility” for the specialty retailer to meet its obligations to vendors and execute its business plan, the company said in a release. Term loan lenders holding 97.8%

Payment Services 130

Payment Services Payments Specialty Retailers Definition 130

Retail TouchPoints

MAY 16, 2022

But as this part of the industry grows more crowded, DTC retailers are finding it tougher to make their mark.

Social Media 308

Social Media Specialty Retailers Presentation Apparel 308

365 Retail

MAY 27, 2022

Ascential’s Price & Promo Specialty Retailer was awarded to popular meal-kit company, Hello Fresh. Ascential’s Price & Promo Specialty retailer of the year. The Relex Responsible Retailer Award. The EXL Customer Experience Award. The Salesforce Best Place to Work Award. Winner: The Very Group.

Retail 104

Retail Specialty Retailers Fashion Management 104

Retail TouchPoints

FEBRUARY 27, 2024

“What’s happening now, thanks to this distribution agreement we have in place with KeHe and LibDib, is that off-premise part of the business is really starting to gain some traction, because larger retailers are coming to us now and trying to work with us as a specialty retailer that knows the market.

Food and Beverages 238

Food and Beverages Fulfillment Omnichannel Specialty Retailers 238

Retail TouchPoints

FEBRUARY 5, 2021

Having systems that can provide visibility into all stages in an integrated way is critical to ensuring a positive customer experience and subsequent customer loyalty. Returns are inevitable after the holidays, but they do not have to tank any success that your retail business saw during peak season.

Omnichannel 170

Omnichannel Payment Services Specialty Retailers Customer Loyalty 170

Retail TouchPoints

MAY 23, 2023

However, the brand has especially profitable relationships with the specialty retailers that focus on curating unique products from emerging and lesser-known brands. Our growth and the loyalty we’ve gotten is largely from specialty stores,” Gopinath revealed.

Specialty Retailers 227

Specialty Retailers Consumer Social Media Accessories 227

RTP blog

SEPTEMBER 17, 2018

Up to 90% of consumers use their phone while shopping in stores and retailers are increasingly enhancing digital transformation strategies to take advantage of the new mobile-powered shopping era across every vertical, from department stores and supermarkets to hardware, sports and specialty retailing.

Payment Services 150

Payment Services Retail Consumer Payments 150

Retail TouchPoints

JULY 16, 2020

of consumers say they will feel most comfortable shopping at standalone specialty retail stores. However, these retailers still have ways to draw customers back. said retailers should color-code returned clothing based on how long ago the item was returned to make them feel safer about browsing racks.

Retail 244

Retail Apparel Clothing Specialty Retailers 244

Retail TouchPoints

FEBRUARY 18, 2021

Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. Count appointment-based selling as another existing trend that was supercharged by COVID-19.

Retail 282

Retail Beauty and Health Books Omnichannel 282

ESW

AUGUST 3, 2020

Health and wellness, pet and specialty retailer sectors saw particularly strong growth. Focus on Customer Experience to Improve Your Odds Adopting a subscription model just so your brand can cash in during the coronavirus won’t work. You need a long-term, customer-centric view to be successful in this market.

Subscription 103

Subscription eCommerce Payment Services Food and Beverages 103

ChannelAdvisor

FEBRUARY 18, 2020

With ChannelAdvisor’s support, this specialty retailer grew its third-party advertising revenue by 916% in the first month. The manufacturer went on to experience an increase of 2,500% in revenue over a four-month period. Your customers’ experiences determine whether your company sinks or swims. Ongoing growth.

eCommerce 52

eCommerce eCommerce Software Food and Beverages eCommerce Platforms 52

Retail TouchPoints

JULY 30, 2020

Although mass merchants are poised to get the majority of back-to-school and back-to-college sales, apparel and specialty retailers have more opportunities than ever to use social channels like TikTok and Instagram to bridge connections. Gen Z-centric brands prioritizing digital community building.

Merchant Services 253

Merchant Services Apparel Omnichannel Clothing 253

Retail TouchPoints

FEBRUARY 9, 2023

Creating these unique customer journeys is easier said than done, especially for a retailer that touches so many varied consumer segments. “We’re For us to think very uniquely about each customer, their need, their journey, and then deliver that journey to them [in the time they want], we’ve got to be very disciplined.

Customer Data 185

Customer Data Customer Omnichannel Electronics 185

BigCommerce

JULY 2, 2018

We started by attending over 20 retail shows a year to get in front of people. We continue to attend shows, expand our social media following, and update our website for improved customer experience. Providing customer service that’s just as awesome as our products are. Create a community. Use the Golden Rule.

Social Media 230

Social Media Marketing BigCommerce PPC 230

Steve Dennis

JANUARY 9, 2018

Yet as much as technology can enhance the shopping experience the role of an actual human being in making the customer experience intensely relevant and remarkable should not be forgotten. Many retailers would be wise to see sales associates as assets to invest in, not expenses to be optimized.

eCommerce 102

eCommerce Retail Multi-channel Channel 102

Talkoot

APRIL 19, 2021

The result: poor customer experience, loss of revenue, and increased cost of returns. When the product copy becomes a conversation between customers and the brand , the conversion rate increased by 14% for our clients while returns fell by 3x as errors were systematically eliminated.

Shipping Costs 78

Shipping Costs SEO Social Media Information 78

Retalon

AUGUST 5, 2020

Stock-outs result in lost sales and degrade the customer experience. With the dynamic nature of retail and supply chains, North America’s top retailers aim to have 98.5% in-stocks on the retailer’s most important and profitable items in their business. Why Measure Customer Lifetime Value. They were also 3.5

Retail 41

Retail Merchant Services Improvements Accessories 41

Retail TouchPoints

FEBRUARY 3, 2023

Cole Haan operates 90+ retail stores in the U.S. and Canada and more than 300 international store locations and also sells via department store and specialty retail partners.

Specialty Retailers 184

Specialty Retailers Point of Sale Department Stores POS 184

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

Vend 210

Vend Payment Services Point of Sale Travel 210

Dynamic Action

SEPTEMBER 21, 2017

DynamicAction, a Shop.org 2017 Digital Commerce Startup of the Year finalist, will enable Destination XL to connect customer, product and profit data across its business, fostering organizational alignment and an exceptional customer experience. SILICON VALLEY­: Sept. About Destination XL Group, Inc.: Destination XL Group, Inc.

eCommerce 48

eCommerce Retail Apparel Specialty Retailers 48

OrderDynamics

NOVEMBER 2, 2017

Here we find: L2 Research: Finds 34% BOPIS among specialty retailers (2017). IDC estimates that by 2018, 30% of major retailers will adopt an omni-channel platforms (2017). Forrester Research: Estimating 33% BOPIS deployment (2016). Run Your Own Test.

Retail 50

Retail Channel Specialty Retailers Download 50

BigCommerce

JULY 3, 2017

We started by attending over 20 retail shows a year to get in front of people. We continue to attend shows, expand our social media following, and update our website for improved customer experience. Providing customer service that’s just as awesome as our products are. Business is all about customer experience.

BigCommerce 209

BigCommerce Social Media Beauty and Health Shipping Costs 209