Customer Loyalty Customer Retention SEO 
Kissmetrics
AUGUST 6, 2021
It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.
lateshipment
MAY 21, 2021
Did you know that the average Customer Retention Rate (CRR) is just around 35% for eCommerce businesses. Just take a look at these stats 65% of a company’s business can be credited to existing customers. Companies have to spend 7 times more to get a new customer than to retain an existing one. Leverage email marketing.
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Kissmetrics
MARCH 2, 2021
For instance, a company may have made investments on marketing in a new region or early stage SEO that it does not expect to see results from until a later period. Customer acquisition cost: ($1,020,000 / 1,020,000 customers) + $1.00 per customer = $2.00. We all wish customer acquisition cost margins are like Example 2.
Smile.io
FEBRUARY 2, 2024
In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. is the most trusted loyalty platform 100% built for ecommerce brands.
GetElastic
SEPTEMBER 15, 2021
Below are some of the major customer-driven B2B eCommerce trends of 2021, as well as some key calls to action for B2Bs to optimize their eCommerce strategy. Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers. Read the ebook.
Groove
DECEMBER 3, 2020
Instead, continue to nurture the customer relationship and delight them so that they turn into an evangelist for your brand. Whether you implement a customer loyalty program or set up an automated workflow for promotional events, making your customers feel valued is key to increasing customer retention.
Retail TouchPoints
JULY 10, 2023
This produces richer, more robust product descriptions that improve SEO ranking and offer shoppers up-to-date product information, with high-resolution images that drive revenue. The agents can instead focus on dealing with more complicated customer issues or driving customer retention offers.
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