ecomdash

APRIL 23, 2019

For loyalty programs to work, you have to get to know the community that uses them. What better way to do that than by using social media? Below, we outline 5 ways to improve your loyalty programs with social media. Ecommerce Loyalty Programs: What They Are. Then, it’s time to hit social media.

Social Media 115

Social Media Improvements eCommerce Customer Retention 115

Smile.io

FEBRUARY 2, 2024

  In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. Median Loyalty ROI by Industry. YoY growth. YoY, respectively.

Customer Loyalty 92

Customer Loyalty eCommerce Customer Merchant Services 92

Retail TouchPoints

AUGUST 6, 2024

Like many ecommerce brands, Temu and Shein target users on social media platforms to reach a younger, tech-savvy audience that is more inclined to shop online. Shein uses user data insights to predict what products customers will want in the future, effectively taking fast fashion to the next level.

eCommerce 275

eCommerce Social Media Fashion B2C 275

Retail TouchPoints

DECEMBER 13, 2023

As customers seek out more eco-friendly items, they should look for brands that are committed to clean beauty. When it comes to looking to upgrade to sustainable beauty products, shoppers are much more likely to trust and relate to social media influencers with a large following that are posting and talking about a clean beauty brand.

Beauty and Health 259

Beauty and Health Social Media Consumer Customer Loyalty 259

Smile.io

FEBRUARY 16, 2023

When you look at the numbers, the fashion industry is an extremely attractive market to be in (pun fully intended). This is directly related to the fact that, as a society, we love to shop for fashion. With so much money being spent every year, the fashion industry is extremely competitive.

Fashion 67

Fashion Social Media Events Small Business Retail 67

Retail TouchPoints

SEPTEMBER 11, 2024

The traditional argument for customizing a purchase experience goes like this. Customer loyalty improves when retailers use customer preference data to customize a buying experience. Did a fashion trend shift opinions about 1980s garb? When the weather changes, people’s needs change. Did the weather change?

Customer 270

Customer Shopping Carts Social Media Recommendation 270

Retail TouchPoints

JANUARY 23, 2023

While companies currently interact with customers via multiple channels — mobile devices, desktop computers, email, social media and chatbots — leveraging the metaverse helps companies create immersive and interactive retail experiences for customers.

Customer 208

Customer Improvements Social Media Retail 208

UpSellIt

AUGUST 15, 2024

Read on for effective fall marketing strategies for ecommerce retailers to increase conversions, build customer loyalty, and attract new customers during the fall season. Create blog posts, videos, and social media updates centered around fall themes and holidays. Highlight fabrics like wool, flannel, and corduroy.

Marketing 131

Marketing Gifts Social Media Customer Loyalty 131

Retail TouchPoints

OCTOBER 10, 2024

Because the reality is, most consumers are not going to bother to learn about your products as much as you want them to, particularly in fashion, especially if it’s an impulse buy. As a company, we take nothing for granted, especially not customer loyalty,” said Casper Terp Harboe, RFID Project Manager at Bestseller in a statement. “To

Supplies 264

Supplies Retail Payment Services Apparel 264

Smile.io

DECEMBER 14, 2021

It’s time to announce the top customer loyalty programs of the year! Top 10 Customer Loyalty Programs of 2020 It’s that time of year again – time to take a look at the brands that made beinga customer in 2020 not just a tolerable experience, but a rewarding one.

Customer Loyalty 79

Customer Loyalty Customer Shipping Costs Outdoor 79

Retail TouchPoints

SEPTEMBER 22, 2022

This type of localization benefits the consumer by providing a more seamless, personalized and successful shopping experience, and it benefits the retailer by increasing customer loyalty and overall sales. If a store is devoid of desired colors or sizes, or the product itself, this will inevitably result in customer dissatisfaction.

Customer Loyalty 310

Customer Loyalty Social Media Customer Experience Customer 310

lateshipment

DECEMBER 11, 2020

They will choose to shop online and will use social media websites to discover gift ideas. All you need to do is to increase your brand visibility and build an effective social commerce campaign. Let’s talk about social commerce in more detail. What is Social Commerce? Forever 21. Focus on quality.

Social Media 246

Social Media eCommerce Gifts Article 246

Retail TouchPoints

MARCH 3, 2023

Reviewing, analyzing and processing the invaluable data collected through previous interactions can ensure that retailers keep offering recommendations and suggestions most useful to and aligned with customer needs. Imagine look inspiration from a fashion expert, step-by-step recipe guides, video tutorials on products, etc.

Consumer 282

Consumer Customer Loyalty Customer Experience Recommendation 282

retailnext

AUGUST 15, 2019

The challenge for many retailers is not only to be accessible on many channels or touchpoints, but for those channels to deliver a consistent and integrated service quality – as this significantly impacts shopper satisfaction and customer loyalty, and serves many other benefits for the brand. Increase your responsiveness.

Customer Loyalty 40

Customer Loyalty Payment Services Customer Live Chat 40

Retail TouchPoints

OCTOBER 16, 2023

Interactive product recommendation quizzes not only engage customers but also create a sense of participation and entertainment, making customers more willing to provide valuable zero-party data in exchange for a tailored shopping journey. This is because they’re short and snappy, meeting consumers’ demands for convenience and speed.

Social Media 278

Social Media Consumer Information Marketing 278

Retail TouchPoints

JULY 10, 2023

Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past. The agents can instead focus on dealing with more complicated customer issues or driving customer retention offers.

Merchant Services 279

Merchant Services Shipping Costs Retail Social Media 279

ESW

DECEMBER 4, 2023

In fact, 66% of surveyed fashion brands and 78% of footwear brands say product drops are an important part of their business. In an era when consumer behaviour is more volatile than ever before, product drops can serve as an important way to create awareness, a sense of urgency and brand loyalty — but only when they are executed properly.

Social Media 78

Social Media Events Fashion Customer Loyalty 78

Retail TouchPoints

MAY 21, 2024

During a panel in celebration of Asian American, Native Hawaiian and Pacific Islander (AANHPI) Heritage Month, representatives from fashion brands AKKI and Helena Magdalena , as well as discovery and commerce platform Arête , gathered to discuss how culture, community and sustainability all are driving the next generation of commerce. “As

Consumer 277

Consumer Fashion Reference Travel 277

lateshipment

DECEMBER 11, 2020

What is Social Commerce? Social commerce is the use of social media websites like Facebook, Instagram, and Pinterest for marketing and sales purposes. Social commerce campaigns aim to boost social interactions such as retweets, likes, link clicks, and shares and to drive sales. Forever 21. Focus on quality.

Social Media 130

Social Media eCommerce Article Improvements 130

Wiser

NOVEMBER 13, 2023

This internal advocacy can take various forms, from sharing company-branded content on social media to word-of-mouth recommendations, or even wearing company-branded attire. Retail employees interact directly with customers, making them the face of a brand. This is also a great method to attract potential customers or employees.

Social Media 148

Social Media Retail Recommendation Events 148

Retail TouchPoints

FEBRUARY 1, 2021

The customers of one of my clients, a retailer of hobbyist products, skew older and retired and did less shopping online. Another, a fashion brand with product stuck in closed retail locations, had to shift distribution models to meet a surge in online demand. Voice commerce.

Customer Experience 323

Customer Experience Customer Omnichannel Social Media 323

Smile.io

NOVEMBER 12, 2024

From optimizing operations to customer loyalty, learn how to drive sustainable growth. Loyalty & Reward Program Insights from Smile.io Leverage social media channels and your website as well.  After all, their followers are foodies and not fashion enthusiasts who are likely to buy your product.

eCommerce 46

eCommerce Payment Services Social Media Customer Loyalty 46

ChannelSale

JULY 11, 2024

Prior planning also helps in nurturing customer loyalty from September to December. Entrepreneurs can make the best use of this time to show their gratitude towards their customers by offering promotions and discounts. Attract them with electronics or fashion with deals. it’s also a month for Amazon Prime Day.

eCommerce 59

eCommerce Customer Loyalty Order Fulfillment Social Media 59

Retail TouchPoints

JANUARY 25, 2022

This communication can be delivered in an email, on your website or via social media. During a time when uncertainty is still heightened, customers appreciate the truth. And like most personal relationships, customer loyalty is built on trust. If a best-seller can’t be restocked, explain why.

Management 264

Management Marketing Order Fulfillment Customer Experience 264

Kissmetrics

SEPTEMBER 30, 2020

Without it, companies will be stuck with their old-fashioned efforts and won’t be able to take advantage of moving online. Your brand is necessary for building customer loyalty, creating a competitive advantage, and just… long-term survival. Social Media Traffic. The best way to stay ahead in the competition?

Social Media 265

Social Media SEO Marketing Technology 265

Kissmetrics

JUNE 7, 2021

Should your brand make a serious, emotional ad or produce fun, light-hearted content on social media? Shopping for loved ones can be challenging enough, but trying to find fashionable clothes and shoes for them? Fashion is such a personal experience, so how can you be sure you’re making the right decision?

eCommerce 219

eCommerce Marketing Social Media Events 219

365 Retail

JUNE 2, 2021

Online brands are starting to recognise the appetite for personalised shopping experiences and one of the most significant changes in the fashion industry is the demand for more personal try-on experiences. . Fashion brands have the biggest opportunity for online personalisation. www.zyler.com.

Fashion 90

Fashion Social Media Arts Customer Loyalty 90

Retail TouchPoints

SEPTEMBER 12, 2022

From negatively affecting customer loyalty to damaging brand reputation to skewing analytics and spiking ad spend — when you’re selling to bots, a sale’s not just a sale. Bots break down customer trust and loyalty. Bots are invisible, dispersed, unknown, so customers lay the blame on you. Let’s look at why.

Retail 294

Retail Beauty and Health eCommerce Customer 294

Omnisend

MARCH 8, 2023

Host an Easter contest on social media Hosting a social media contest or giveaway is a sure-fire way to boost sales during Easter. Think about asking your customers to share a photo of their Easter decorations on Instagram and then select a winner to receive a prize like a gift card to your store or a free product.

eCommerce 89

eCommerce Social Media Gifts Accessories 89

Retail TouchPoints

JUNE 22, 2023

Together, these methods allow Anthropologie to respond to new competition from SHEIN and other fast-fashion players without sacrificing its brand intention to provide an aspirational curated assortment. “A In addition to rental and resale, the brand also offers various buy now, pay later services, including Klarna and Afterpay.

Customer 278

Customer Consumer Clothing eCommerce 278

Wiser

AUGUST 28, 2023

Utilizing social media, customer surveys, and review platforms can facilitate the collection of this feedback. Integrating these insights into your retail assortment strategy allows for dynamic adaptation to customer needs and expectations, leading to increased customer loyalty and sales.

Retail 146

Retail Fashion Information Customer Data 146

RetailMinded

JANUARY 10, 2024

In fact, this is a huge appeal to customers across the generations and has opportunities that appeal to many categories that include home decor, beauty and wellness, accessories and fashion, paper goods, pet products, kids and baby goods, and jewelry. Learn more here. And now we challenge you.

Small Business Retail 86

Small Business Retail Shipping Costs Retail Multi-channel 86

MagentoBrain

JUNE 8, 2023

Set up a secure payment processing system to handle customer payments Market your customized products to attract customers and grow your business. It can be a highly profitable business model, as clients are often willing to pay a premium for personalized fashion advice and recommendations.

eCommerce 59

eCommerce Payment Services Beauty and Health Payments 59

MagentoBrain

APRIL 11, 2023

Top 8 Shopify Clothing Stores for Fashion Enthusiasts Gymshark Gymshark is a UK-based fitness apparel brand that has gained immense popularity among fitness enthusiasts worldwide. They also have a strong social media presence and collaborate with fitness influencers to reach their target audience.

Shopify 52

Shopify Beauty and Health Social Media Food and Beverages 52

ESW

JULY 12, 2023

Strengthens Customer Loyalty Posting all reviews – not just the positive ones – shows consumers a brand cares about their opinions, greatly enhancing customer loyalty and brand perception. They give deep insight into customers’ perceptions of their customer experience.

eCommerce 146

eCommerce Customer SEO Shipping Costs 146

Retail TouchPoints

DECEMBER 11, 2023

For example, the company has partnered with Gossip Protocol on CHIPPED , an NFC-embedded press-on nail brand that allows users to share valuable information, such as company websites, social media accounts and other contact details, with a single tap.

Supplies 278

Supplies Consumer Social Media Marketing 278

Smile.io

DECEMBER 15, 2022

They’ve also got dog apparel like reversible raincoats, vests, hoodies, sweaters, pajamas, and bandanas to keep their customers fashionable. Their two-legged customers can also purchase cute hats and crossbody treat bags to proudly show their puppy love. We value our customers so much and we want them to feel that way!

Accessories 86

Accessories Social Media Apparel Supplies 86