Retail TouchPoints

FEBRUARY 26, 2024

Companies benefit equally from the responsible use of data, in the form of greater customer loyalty or better engagement with information their customers actually care about. Most recently, he was Acquia’s COO, leading all aspects of customer success, professional services, global support, security and operations.

Improvements 317

Improvements Payment Services Consumer Banking 317

Retail TouchPoints

AUGUST 29, 2022

This discovery tarnished the reputation of a widely respected company with a long history of customer loyalty. Retail companies like Tim Hortons that underestimate the importance of mobile app privacy and security risk damaging customer relations and brand image, potentially leading to customer and revenue loss.

Mobile 312

Mobile Payments Payment Services Retail 312

Retail TouchPoints

NOVEMBER 16, 2022

Additionally, the presence of food and beverage supports engagement and builds customer loyalty. Helen Herrick is a Director at MBH Architects and an expert in translating business strategy into customer-experience focused environments. Implementing Food and Beverage Design.

Food and Beverages 290

Food and Beverages Small Business Retail Retail Customer Experience 290

Forrester eCommerce

OCTOBER 26, 2022

If you answered yes (or even “mostly yes”), then the Develop The Digital Strategy priority within the Forrester Decisions for Digital Business & Strategy service is for you! This service helps digital leaders across industries — including financial services, travel, retail, healthcare, […].

Financial Services 195

Financial Services Travel Improvements Retail 195

BigCommerce

FEBRUARY 1, 2018

One thing that can be time consuming in managing the day-to-day tasks in a business is bouncing back and forth between tasks. Manage your email inbox. Collaborate and manage projects. Trello is a great option for growing businesses struggling to manage it all. Alex Birkett, Growth Marketing Manager, HubSpot.

Social Media 374

Social Media BigCommerce Blog Shipping Costs 374

Retail TouchPoints

AUGUST 15, 2022

Organizations that can successfully assess identity trust in online interactions will improve the customer experience, enhance their brand reputation, build customer loyalty and extend customer lifetime value. More good customers, an enhanced customer experience and improved ROI and productivity.

Merchant Services 264

Merchant Services Payment Services Payments Financial Services 264

Retail TouchPoints

NOVEMBER 18, 2021

Crate & Barrel did a total revamp of its search engine tool and the results have been undeniable: “We have noticed higher conversion and increases in add to cart and order value because we are continuing to serve up more relevant items to our customers,” said Aaron Veit, Director of Digital Product Management at Crate & Barrel.

Consumer 264

Consumer Merchant Services Social Media Mobile 264

Forrester eCommerce

FEBRUARY 4, 2025

Forresters research reveals the immense value for both customers and banks of useful, convenient digital banking experiences. The right mobile banking offerings, for example, can unlock new value for a customer and differentiate a banks brand. And our broader customer experience research […]

Banking 221

Banking Customer Experience Mobile Customer 221

Forrester eCommerce

MAY 18, 2020

Even before the COVID-19 outbreak, our research showed that Canadian consumers were facing multiple financial challenges and were worried about their financial situation.

Consumer 459

Consumer Financial Services Customer Loyalty Banking 459

Forrester eCommerce

SEPTEMBER 30, 2024

In the rapidly evolving financial landscape, banks are facing challenges that require them to adapt and innovate. However, amidst all the changes, the importance of trust remains constant.

Banking 410

Banking Financial Services Customer Loyalty Customer Experience 410

Ecommerce Platforms

MARCH 14, 2022

Square comes with a slew of features that simplify business management, including inventory tracking, comprehensive reporting, and elaborate labor management solutions. With features like Shopify Payments, the platform makes it very easy for businesses to manage transactions and finances with relative ease. Sqiuare POS Review.

POS 197

POS Payment Services Mobile Payments 197

Forrester eCommerce

SEPTEMBER 30, 2024

AI and genAI technologies have the potential to enhance customer relationships, deliver personalized digital experiences, augment customer service, and combat fraud. Once again, the banking industry is on the cusp of transformative changes.

Banking 259

Banking Customer Technology Financial Services 259

Ecommerce Platforms

MARCH 14, 2023

The company, designed to transform commerce for service organizations, wants to build a world-class, scalable, and modular approach to digital transformation. Other service industries are available through conversations with EverCommerce. Billing and payment processing, security and alarm monitoring, and financial management.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

Ecommerce Platforms

FEBRUARY 20, 2020

A retail (Point of Sale) POS system is a combination of specialized sales software and hardware, which work together to facilitate payments, transactions, record keeping, plus management of all the core business elements. Square for Retail has also managed to break the online barrier by powering ecommerce integration.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

FEBRUARY 20, 2020

A retail (Point of Sale) POS system is a combination of specialized sales software and hardware, which work together to facilitate payments, transactions, record keeping, plus management of all the core business elements. Square for Retail has also managed to break the online barrier by powering ecommerce integration.

POS 104

POS Payment Services Merchant Services lightspeed 104

ROI Revolution

NOVEMBER 1, 2021

Kroger’s customer loyalty program will be the source of the new marketplace. Kroger is able to retain and use 96% of the data gathered from transactions tied to its loyalty program. In fact, CPG now is the third largest category of overall digital ad spend behind retail and financial services. billion in 2020.

Multi-channel 78

Multi-channel Consumer Marketing White Paper 78

ROI Revolution

DECEMBER 13, 2021

Amazon DSP provides both managed-service and self-service options. To get access to DSP inventory plus consultative services, the managed-service option is the way to go. Brands that want to retain full control over their programmatic campaigns can safely go self-service. billion in 2020. October 19.

Multi-channel 78

Multi-channel Consumer Marketing Channel 78

AcquireConvert

JULY 30, 2024

The primary benefits of Shop Pay include its secure, user-friendly interface, the ability to split purchases into interest-free installments, and its integration with the Shop app, which provides order tracking and management. Shop Pay’s convenience and security make it a popular choice for both merchants and customers.

Merchant Services 36

Merchant Services Payment Services Shipping Costs Shopify 36

ROI Revolution

DECEMBER 6, 2021

Kroger’s customer loyalty program will be the source of the new marketplace. Kroger is able to retain and use 96% of the data gathered from transactions tied to its loyalty program. In fact, CPG now is the third largest category of overall digital ad spend behind retail and financial services. billion in 2020.

Multi-channel 78

Multi-channel Consumer Marketing Channel 78

ROI Revolution

JULY 2, 2020

SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Other heavily impacted SMB industries include education, financial services, and retail. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

JUNE 2, 2020

SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Other heavily impacted SMB industries include education, financial services, and retail. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g.

eCommerce 122

eCommerce Payment Services Merchant Services Shipping Costs 122

ROI Revolution

AUGUST 5, 2021

As a result of the COVID-19 pandemic, 57% of purchasing managers are spending more on marketplace ecommerce sites, with 22% spending significantly more. SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Black Friday brought in $2.4 Bloomberg ).

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

MARCH 2, 2021

As a result of the COVID-19 pandemic, 57% of purchasing managers are spending more on marketplace ecommerce sites, with 22% spending significantly more. SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Black Friday brought in $2.4 Bloomberg ).

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

DECEMBER 2, 2021

As a result of the COVID-19 pandemic, 57% of purchasing managers are spending more on marketplace ecommerce sites, with 22% spending significantly more. SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Black Friday brought in $2.4 Bloomberg ).

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

As a result of the COVID-19 pandemic, 57% of purchasing managers are spending more on marketplace ecommerce sites, with 22% spending significantly more. SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Black Friday brought in $2.4 Bloomberg ).

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

As a result of the COVID-19 pandemic, 57% of purchasing managers are spending more on marketplace ecommerce sites, with 22% spending significantly more. SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Black Friday brought in $2.4 Bloomberg ).

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

As a result of the COVID-19 pandemic, 57% of purchasing managers are spending more on marketplace ecommerce sites, with 22% spending significantly more. SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Black Friday brought in $2.4 Bloomberg ).

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

OCTOBER 1, 2020

SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Other heavily impacted SMB industries include education, financial services, and retail. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

DECEMBER 3, 2020

As a result of the COVID-19 pandemic, 57% of purchasing managers are spending more on marketplace ecommerce sites, with 22% spending significantly more. SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Black Friday brought in $2.4 Bloomberg ).

eCommerce 156

eCommerce Social Media Small Business Retail Payment Services 156

ROI Revolution

JANUARY 5, 2021

As a result of the COVID-19 pandemic, 57% of purchasing managers are spending more on marketplace ecommerce sites, with 22% spending significantly more. SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Black Friday brought in $2.4 Bloomberg ).

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

APRIL 8, 2021

As a result of the COVID-19 pandemic, 57% of purchasing managers are spending more on marketplace ecommerce sites, with 22% spending significantly more. SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Black Friday brought in $2.4 Bloomberg ).

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

NOVEMBER 4, 2020

SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Other heavily impacted SMB industries include education, financial services, and retail. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

AUGUST 4, 2020

SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Other heavily impacted SMB industries include education, financial services, and retail. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

SEPTEMBER 9, 2020

SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Other heavily impacted SMB industries include education, financial services, and retail. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

JANUARY 5, 2022

As a result of the COVID-19 pandemic, 57% of purchasing managers are spending more on marketplace ecommerce sites, with 22% spending significantly more. SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Black Friday brought in $2.4 Bloomberg ).

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

As a result of the COVID-19 pandemic, 57% of purchasing managers are spending more on marketplace ecommerce sites, with 22% spending significantly more. SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Black Friday brought in $2.4 Bloomberg ).

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

As a result of the COVID-19 pandemic, 57% of purchasing managers are spending more on marketplace ecommerce sites, with 22% spending significantly more. SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Black Friday brought in $2.4 Bloomberg ).

eCommerce 78

eCommerce Social Media Payments Payment Services 78