BigCommerce

MAY 1, 2018

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. Due to the ease of creating and maintaining an ecommerce shop, as well as the rise of micro-brands, today’s market is riddled with cutthroat competition and decreased customer loyalty. Shopper analysis.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

BigCommerce

JULY 25, 2017

It always starts with the same question –– one I learned back in my journalism days to solicit long answers that slowly reveal the direction of the entire conversation: How did the business get started and how get it get to where it is today? How to Use Video to Power Proof of Concept Sales. Dive on in. Pictures matter –– every.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) As more customers order online, that critical source of income is in decline.

Shipping Costs 321

Shipping Costs Payment Services Multi-channel Mobile Payments 321

Retail TouchPoints

MAY 13, 2022

Simply defined, routed deliveries optimize logistics channels to create the best in quality, speed and efficiency of last mile product transport to the consumer. For instance, the data tells you what drivers and vehicles are available and most efficient for same-day deliveries, single drop-offs or multi-stop routes.

Supplies 276

Supplies Multi-channel Information Customer Loyalty 276

Retail TouchPoints

OCTOBER 17, 2023

Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed customer service channel. It may be exactly what contact centers need to not just move on from deflection, but have the confidence to once again encourage customers to call.

Customer 278

Customer Multi-channel Channel Customer Experience 278

Optimizely

MAY 16, 2017

The more you prioritize customer acquisition on one specific channel – in this case, web push – the more likely it is that you’ll potentially miss signals of intent and engagement opportunities found on other channels. Consider this multi-step process to promoting web push and increasing your opt-in rate: 1.

Multi-channel 150

Multi-channel Customer Loyalty Channel Omnichannel 150

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 92

Customer Loyalty Customer Jewelry Social Media 92

BigCommerce

SEPTEMBER 7, 2017

I talk to at least 3-5 multi-million dollar brands every week. Someone who has spun up a billion-dollar technology company is not the same person who knows how to do the same for ecommerce. We now have live inventory syncing between all of our sales channel to our warehouse. Customer Groups + Personalization = $$$.

BigCommerce 125

BigCommerce Shipping Costs Payments eCommerce Platforms 125

Retail TouchPoints

MARCH 2, 2021

I think the lessons are around planning ahead , having sufficient capacity in your system to flex up and reducing your dependency on any one channel.”. The more convenient play would be the retailer exploring how to partner with destinations that are already a part of the daily activities of the consumer.

Merchant Services 328

Merchant Services Retail Multi-channel eCommerce 328

lateshipment

APRIL 10, 2025

In this article, we’ll walk you through Shopify returns management: what it offers, how to make the most of it, and what best practices can help you reduce friction and keep customers coming back. Multi-Location Inventory Support If you manage multiple fulfillment locations, Shopify allows you to route returns to the right one.

Shopify 130

Shopify Management Shipping Costs Merchant Services 130

BigCommerce

DECEMBER 13, 2017

This is because the objectives here are for Amazon to bring the right selection at prices consistent with or lower than market prices, available all of the time to Amazon customers. To make these objectives possible, Amazon has chosen selectively to forgo short-term profits in pursuit of long-term customer loyalty.

Toys 279

Toys Operations Customer Loyalty Channel 279

Groove

AUGUST 14, 2024

For example, something may have arrived broken, or they might have trouble figuring out how to use their new purchase. When customers do not receive answers to their questions, it can impact their satisfaction and their likelihood to buy from your company again. Customer loyalty is critical for business growth.

eCommerce 195

eCommerce Customer Merchant Services BigCommerce 195

Ecommerce Platforms

JULY 15, 2020

There’s automatic order grouping available, multi-channel customer support, and the option to get multi-channel customer support through email, phone, and social media too. 2-day delivery for happier customers. Multi-channel customer support. Custom branding and packaging.

Order Fulfillment 241

Order Fulfillment Fulfillment Payment Services Shipping Costs 241

Korona

FEBRUARY 13, 2023

It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. Check out this guide to get more info and ideas on operating a multi-channel retail operation.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

GetElastic

NOVEMBER 17, 2021

Specifically they shared: “Exploration occurs into direct-to-consumer (D2C) for manufacturing and consumer packaged goods (CPG) verticals due to the disruptions in distribution channels.”. Drive customer loyalty & revenue with intuitive and engaging D2C customer experiences across channels.

Channel 112

Channel Shipping Costs Multi-channel Payments 112

SellBrite

SEPTEMBER 1, 2020

In this article, we’ll teach you how to brand, design, and launch an eBay Store that attracts your target customers and boosts your presence on the marketplace. A strong brand fosters trust with buyers, creates customer loyalty , and drives repeat purchases. Sign Up for an eBay Store Subscription.

Subscription 152

Subscription Shipping Costs Jewelry Article 152

RTP blog

JULY 14, 2017

Merchants with an online channel are already losing 7.6% How to Fight It Account takeovers represent a new, more sophisticated and complex form of fraud, and fighting them will require more sophisticated, complex solutions. He was also VP of marketing for Chockstone, a customer loyalty and payments innovator.

Merchant Services 150

Merchant Services Payments eCommerce Multi-channel 150

RETAIL MANAGEMENT SOFTWARE

JUNE 26, 2024

Creating a seamless retail experience is essential for driving sales and fostering customer loyalty. This blog explores how retailers can navigate this evolving landscape and deliver experiences that keep customers coming back. Customers should find it easy to get support and resolve issues quickly.

Customer Loyalty 52

Customer Loyalty Payment Services Customer eCommerce 52

Ecommerce Platforms

OCTOBER 4, 2022

For instance, You can add and move products in bulk to publish to multiple sales channels. On top of that, you can also edit product information and synchronize these edits across all your sales channels. Sales Channel Management. Benefit from omnichannel selling by managing multiple sales channels simultaneously.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Optimizely

APRIL 26, 2017

And what’s more, replenishment campaigns see up to a 50% engagement rate on average (a number that increases when you coordinate the campaign across multiple channels/devices for maximum visibility). Here’s how to go about creating and delivering an effective replenishment campaign: 1.

Multi-channel 150

Multi-channel Channel Accessories Apparel 150

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

Smile.io

MAY 22, 2020

Create a constant forum for communication In the age of social media, a potential customer can discover you on a number of online channels. In an industry where the competition is intense, ensuring your brand is credible and you’re continually building trust with your customers is essential in bringing in new and returning business!

Customer Loyalty 46

Customer Loyalty Beauty and Health Customer Social Media 46

Algopix

DECEMBER 2, 2020

Retailers must aim to make switching among these sales channels easy. That’s why many businesses are incorporating both online and in-store activities as part of their customer profiles. So, how can you decide on the perfect price for that new product? So, how can you decide on the perfect price for that new product?

Customer Experience 78

Customer Experience Improvements Management Customer 78

365 Retail

FEBRUARY 23, 2022

The repercussions of lockdown – forcing retailers to close then reopen multiple times over the past two years – and more recent supply chain shortages have given rise to hybrid shopping: with consumers looking for what they want across multiple channels, both online and off. This could perhaps be due to the rise in customer loyalty. .

Subscription 104

Subscription Payment Services Marketing Multi-channel 104

Omnisend

JANUARY 5, 2024

Reading Time: 14 minutes Worried that website building can be too technical and overwhelming, or requires learning how to code? And with most businesses gearing towards offering a digital-first shopping experience to their customers, websites are a crucial part of every marketing strategy.

eCommerce 88

eCommerce SEO Payment Services Social Media 88

Ecommerce Platforms

JULY 21, 2021

Shopify works alongside an impressive range of sales channels, including social media and Amazon. This works wonders if you're looking to get into multi-channel selling. For example, Shopify doesn’t come with a loyalty rewards program, affiliate marketing, or real-time shipping tracking. No coding knowledge is required.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

SellBrite

FEBRUARY 26, 2017

Here are a few worth checking out: Blog Posts & Case Studies: How To Build a $120K per Month Ecommerce Brand in Less Than A Year. How We Built an Ecommerce Business from Scratch and Generated $922.16 It’ll teach you how to approach colors, logo, personas, brand promise, typography, voice, and more. in Revenue in 3 Days.

eCommerce 153

eCommerce Multi-channel Payments Channel 153

GetElastic

AUGUST 11, 2021

As digital channels have become a critical battleground for businesses to interact and transact with their customers, partners, suppliers, etc – the importance of Content Management Systems has increased considerably. Looking to implement a headless approach? Read the Guide. IoT, Kiosks, etc). Headquarters: Denver, CO, USA.

Management 148

Management eCommerce Multi-channel Channel 148

SellBrite

MARCH 30, 2018

You need great products, and you need great management and customer service – but no matter how great your products or customer support are, you need someone whose focus is finding your customers and figuring out how to speak to them in a way that convinces them your products are the ones they’ve been looking for.

eCommerce 162

eCommerce Social Media Merchant Services Payment Services 162

Smile.io

FEBRUARY 19, 2021

No matter what channel you are selling on, you have the opportunity to use fast shipping to stand out, delight customers, and generate repeat conversions. Today we're going to cover why fast shipping is so important, how to fulfill at lightning speed no matter where you sell — because no channel or customer should be left behind.

Shipping Costs 47

Shipping Costs Shipping Channel Multi-channel 47

GetElastic

NOVEMBER 23, 2022

As a business grows, the system can easily support multi-channel, multi geography and multi-brand. Today, the sales process happens across multiple channels, and companies that sell across the web, mobile devices, and different social media platforms, need a scalable and flexible commerce solution. How to start?

Multi-channel 78

Multi-channel Merchant Services Customer Experience B2C 78

Kibo

MAY 19, 2014

But in the new omnichannel commerce landscape, customer service is, itself, fundamentally changing. With the recent shift towards the multi-touch shopping experience, which blurs the lines between online and offline sales channels, providing exceptional customer service across all channels has become increasingly complex.

Customer 62

Customer Multi-channel B2B Omnichannel 62

Smile.io

MAY 4, 2022

Reebok Post Purchase Email Email is an effective channel for earning repeat business. By offering a generous discount after a purchase, this entices the customer to return again to redeem their code. Reward customer loyalty A customer may only return to your online store so many times before they explore other options.

eCommerce Marketing 87

eCommerce Marketing eCommerce Marketing Customer Retention 87

Ecommerce Platforms

OCTOBER 31, 2021

The best automations are usually workflow-based multi-step solutions which allow you to connect with your customers as they go through the purchasing process with your company. Plus, you can set templates and formats specifically to ensure your content is ready to share on social media channels like Instagram and Facebook.

Payment Services 195

Payment Services Payments Social Media SEO 195

Ecommerce Platforms

OCTOBER 16, 2019

It markets itself as a multi-carrier solution that has the potential to fulfill orders globally. To be precise, it connects to these 3rd party sales channels: Shopify. Curious how order fulfillment works inside Shippo? Step #1 Integrate your sales channels. Build Customer Loyalty. Multi-piece shipments.

Merchant Services 123

Merchant Services Shipping Costs Shipping Payment Services 123

GetElastic

OCTOBER 21, 2022

He is considered an expert in bootstrapping stores to seven figures, how to become an SEO expert, community building, and successful business exits. His Youtube channel also provides consistent content on all topics relating to eCommerce. New York Times, Entrepreneur and more. itok=NKOQLXM0","video_url":"[link] Video (Responsive)."]}.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Kibo

MAY 14, 2014

Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience. Today, that same merchant must enable a seamless shopping experience across multiple channels—mobile, tablet, laptop, print, in-store—or risk losing the sale or, what’s worse, the customer.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62