BigCommerce

JUNE 13, 2017

And you can clearly see this particular brand is heavily focused on increasing returning customer spend. . This is because earn net new customers is expensive. It also means your customer lifetime value is low (which decreases how much you will be willing to spend on advertising –– and thus will limit your ad visibility).

Shipping Costs 417

Shipping Costs Customer Customer Loyalty Social Media 417

Groove

FEBRUARY 21, 2019

When implemented correctly, these initiatives can increase lifetime customer value and drive more conversions. The technology behind customer loyalty programs is really where the magic happens. With several options to choose from, how do you know which loyalty software provider is best for your company?

Customer Loyalty 183

Customer Loyalty Customer Shipping Costs Reference 183

BigCommerce

AUGUST 17, 2018

In this guide, we’ll look at each of these parts in detail, and you’ll learn how to transform your existing physical store into an online shop—all while exploring various marketing strategies that keep customers coming back again and again. Determine your primary customers. Most of the product itself was priced moderately.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

lateshipment

MARCH 25, 2025

Your products are the heart of your business, and shipping is what gets them where they need to go. Naturally, there’s a cost involved in making that journey happen, as there are logistics, fuel, handling, and a whole lot more that go into getting your package from point A to point B. What is a Shipping Surcharge?

Shipping Costs 130

Shipping Costs Shipping Management eCommerce 130

RETAIL MANAGEMENT SOFTWARE

JANUARY 8, 2025

Retaining customers not only ensures consistent revenue but also fosters brand loyalty and advocacy. In this blog, we will explore proven customer retention strategies that retail businesses can implement to boost customer loyalty and long-term success.

Customer Retention 111

Customer Retention Customer Social Media Retail 111

BigCommerce

JULY 25, 2017

It always starts with the same question –– one I learned back in my journalism days to solicit long answers that slowly reveal the direction of the entire conversation: How did the business get started and how get it get to where it is today? How to Use Video to Power Proof of Concept Sales. Dive on in. Pictures matter –– every.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

BigCommerce

SEPTEMBER 14, 2018

Which customer expectations are changing. How to design and optimize your website and its marketing. How to integrate other business operations accordingly. Discount Electronics , a twenty-year veteran of the industry, was intentional about evolving their business to match their customers’ changing needs. Is it the price?

Consumer 305

Consumer Shipping Costs Merchant Services Games 305

lateshipment

MAY 3, 2021

While it’s no secret that free package shipping does not actually exist and the seller is the one who has to pay for it, international shipping either costs loads of money for a brand, requires lots of workforces, or both. And suddenly, shipping internationally becomes a true headache. Quit Overpaying for Shipping.

Shipping Costs 190

Shipping Costs Shipping Definition eCommerce 190

Kibo

APRIL 9, 2025

While split shipments can expedite delivery times, they often lead to increased shipping costs and potential customer dissatisfaction. Backorders: Some items may be out of stock and shipped later when they become available. Environmental Impact: More shipments contribute to a larger carbon footprint.

Shipping Costs 62

Shipping Costs Fulfillment eCommerce Shipping 62

BigCommerce

DECEMBER 20, 2017

Those two tactics still work wonders for brands, with the caveat that: Competition is fierce and as a result… Costs are high. In 2018, one thing is guaranteed, Facebook Ad inventory will go up in cost. Customer Lifetime Value & Referral Programs. Shipping + Fulfillment Optimization. Pricing strategy.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Optimizely

JULY 19, 2018

How many times have we held our breath, just hoping it wasn’t one of the numerous fake codes floating around on popular third-party couponing sites? . In today’s ecommerce landscape, this insatiable need to snag a discount before placing an order speaks to the price-obsessed consumer mindset today. The takeaway here?

eCommerce 333

eCommerce Shipping Costs Customer Loyalty Shipping 333

Ecommerce Platforms

MARCH 9, 2020

So you want to learn how to start a dropshipping business? Well, that might seem a little daunting for anyone who wants to learn how to start a dropshipping business from scratch. Whenever you make a sale, the supplier ships the products directly to the customer’s address. This cuts down your operational costs by far.

Shipping Costs 239

Shipping Costs Merchant Services Shopify Payment Services 239

Retail TouchPoints

FEBRUARY 15, 2022

The supply chain crisis means an out-of-stock crisis for grocers, and empty shelves means unhappy and disloyal customers. Meanwhile, rising energy, shipping and labor costs means higher prices for many grocery items. As more customers order online, that critical source of income is in decline.

Shipping Costs 321

Shipping Costs Payment Services Multi-channel Mobile Payments 321

Kissmetrics

OCTOBER 19, 2021

It costs money to keep getting fresh visitors to your store. When doing this kind of promotion, be sure to spread the word among your offline customers with leaflets or small cards and a promotion code so you can track your campaign’s success. Offer Free Shipping Discount Codes. One deal-breaker for consumers is shipping costs.

eCommerce 295

eCommerce Social Media Shipping Costs Shipping 295

Retail TouchPoints

MARCH 3, 2022

Whether they happen on an established shopping day like Black Friday or on a day that’s unique to a particular business, like a shoe company’s latest merch drop, the deal deadlines and quantity limits of flash sales can move customers to buy quickly, instead of putting items on a wish list or bookmarking them for later. ATO fraud against U.S.

Merchant Services 246

Merchant Services Shipping Costs Payments Payment Services 246

lateshipment

APRIL 10, 2025

It’s trusted not just for building storefronts but for supporting everything that happens after a sale: shipping, fulfillment, and, yes, returns. It doesn’t matter where you sell or how you ship. Customers will send things back. What makes the difference is how you handle those returns.

Shopify 130

Shopify Management Shipping Costs Merchant Services 130

Ecommerce Platforms

MAY 11, 2023

Are you in the beginning phases of your POD business and need help with how to price your products? Or are you still doing your research, reading through our reviews of different print-on-demand platforms, and now wondering how to price everything? It's not always easy to get prices right when you’re just starting out.

Shipping Costs 104

Shipping Costs Shipping Payment Services X-cart 104

BigCommerce

MAY 1, 2018

Due to the ease of creating and maintaining an ecommerce shop, as well as the rise of micro-brands, today’s market is riddled with cutthroat competition and decreased customer loyalty. Better understanding of customers (52%). Cost reductions (47%). Improve customer service. Personalize customer experience.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

lateshipment

FEBRUARY 28, 2025

Unlike cash refunds, where theres a possibility that the customer might exit your business forever, store credit keeps customers engaged, encouraging them to explore more products. Whether as compensation for a return or a reward for customer loyalty, store credit benefits both customers and e-commerce businesses.

Definition 130

Definition eCommerce Customer Retention Shipping Costs 130

Ecommerce Platforms

JULY 15, 2020

You can “stock” a wide selection of amazing products for your customers to choose from, without having to worry about the headaches of things like storing and shipping items. How do you choose the fulfillment option that’s actually right for you, and where can you find the differences between some of the biggest contenders?

Order Fulfillment 241

Order Fulfillment Fulfillment Payment Services Shipping Costs 241

BigCommerce

JUNE 27, 2017

Due to shoppers’ tendency to form their opinion based on their first exposure to the website, web design is the area where no expense (within reason) should be spared to make your website look as professional as possible. How CRO can help establish credibility. Want more insights like this?

Improvements 275

Improvements eCommerce Payment Services Merchant Services 275

lateshipment

FEBRUARY 1, 2025

Its the double-edged sword of online shopping; customers love the flexibility, but for you, its like unraveling a tightly wound ball of yarntime-consuming, frustrating, and often expensive (when handled incorrectly, of course). How fast are return and exchange requests getting fulfilled? What are the reasons for product returns?

Management 130

Management Shipping Costs eCommerce Operations 130

BigCommerce

SEPTEMBER 28, 2017

How do you compete against AI, bigger budgets and more headcount? This guide will walk you through exactly how to: Actively use Facebook for customer service and support. Actively use text for customer service and support. How to combine big data + human charm to get the best of both worlds (and beat your competition).

Channel 402

Channel Live Chat Multi-channel Customer 402

SellBrite

JUNE 7, 2017

The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead. Here is an example of nice branded shipping confirmation : 3.

Customer Loyalty 166

Customer Loyalty Social Media Customer Customer Retention 166

BigCommerce

SEPTEMBER 7, 2017

Someone who has spun up a billion-dollar technology company is not the same person who knows how to do the same for ecommerce. Ecommerce companies actually have to ship the goods (and do it crazy well). Here’s exactly how to earn 25% more in sales from customers who add an item to the cart, and then hitchhike out of there.

BigCommerce 125

BigCommerce Shipping Costs Payments eCommerce Platforms 125

Ecommerce Platforms

NOVEMBER 9, 2018

Figuring out how to sell online all on your own can be intimidating. How to convince people to buy? How to actually receive money from people and process payments? How to handle credit card info? Here's everything you need to know about how to sell online. Develop a successful shipping strategy. Ease of Use.

Shipping Costs 218

Shipping Costs Live Chat Shipping SEO 218

Kissmetrics

APRIL 10, 2018

I’m going to show you how to wow your customers with Facebook Messenger. I’ll help you figure out how to do this so well it won’t just improve your customer experience, it will also boost your sales. The chatbots can be used different ways to boost sales and build customer loyalty. How to build your chatbot.

eCommerce 225

eCommerce Live Chat Shipping Costs Payment Services 225

Ecommerce Platforms

JANUARY 24, 2023

Loyalty and Referrals The Yotpo loyalty and referral program is designed to help foster engagement with existing customers and entice new ones to power your re-engagement and retention strategy. You can create customized loyalty and referral programs. every four weeks) and receive a discounted price.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

Ecommerce Platforms

AUGUST 25, 2021

That's why we put together a guide that outlines every piece of available Shopify POS hardware, along with information on how much it costs, where to buy it from, and how to set it up. A feature for customers to purchase products online and pick them up in your store. Free shipping for all hardware bought from Shopify.

POS 223

POS Shopify Payment Services Merchant Services 223

ecomdash

JUNE 6, 2019

Fast shipping is no longer a nice perk, it’s a requirement. Amazon, eBay, and Walmart have all raised the bar when it comes to delivery expectations, but it’s not just your customers who benefit from offering fast shipping. Implementing a fast shipping strategy benefits almost every stage of the customer journey.

Shipping Costs 117

Shipping Costs Shipping Fulfillment Multichannel 117

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. How do you do that?

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Korona

MARCH 25, 2022

With repeat customers spending 33% more than new customers on average, increasing customer loyalty is one of the most effective ways to boost your bottom line. Loyal customers have a higher average lifetime value and are a reliable source of revenue for your brand. . 7 Ways to Improve Customer Loyalty.

Customer Loyalty 98

Customer Loyalty eCommerce Customer Social Media 98

Kissmetrics

MARCH 12, 2018

Brands have used tried and true tactics like free shipping, free returns, lightning deals and flash sales to get more customers to convert. But even with those promotions it can be difficult to convince customers to spend with you as opposed to a competitor. Faster shipping is beating out free shipping.

eCommerce 185

eCommerce Shipping Costs Payment Services Conversion Optimization 185

lateshipment

MARCH 26, 2025

Reliable shipping is the backbone of any e-commerce operation. When customers place an order, they expect it to arrive on time, in perfect condition, and without complications. Delivery failures are not just inconvenient for the customer, but they directly impact customer trust, operational costs, and the bottom line for your business.

Shipping Costs 130

Shipping Costs Shipping eCommerce Shipping Labels 130

Kissmetrics

MARCH 23, 2018

You just have to learn how to co-exist. Some may tell you that even if you can’t compete with their scale, you can compete in other ways, like offering competitive discounts and free shipping for your own customers. And yes, free shipping is cool. Anticipatory shipping (their patented model) based on user profiles.

eCommerce 210

eCommerce Shipping Costs Subscription Payment Services 210

Retail TouchPoints

NOVEMBER 28, 2022

Customers’ expectations are rising for the brands they do business with — whether that’s in response to an order delay or a breaking societal issue. The brands that evolve their messaging to nurture trust and authenticity to adapt to these ebbs and flows will be the ones earning and maintaining customer loyalty over time.

Customer Loyalty 318

Customer Loyalty Shipping Costs Technology Supplies 318

Ecommerce Platforms

NOVEMBER 11, 2019

A solid customer relationship management (CRM) gameplan is just part of what this objective requires. And surprisingly enough, the acquisition cost for new customers lies between 5 to 25 times more than the price you'll incur to retain your old clients. The same technique prevails for McDonald's' loyalty punch card. .

Customer Loyalty 143

Customer Loyalty Customer Merchant Services eCommerce 143