Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 272

Payments Payment Services Customer Experience Social Media 272

lateshipment

MARCH 15, 2025

And so, the next element of a positive post-purchase experience is ensuring your customer support always addresses your customers queries, issues, and doubts adequately. After all, how likely are you to recommend or return to an e-commerce platform that couldnt be bothered to help you once theyve got their revenue?

Payment Services 130

Payment Services Shipping Costs eCommerce eCommerce Platforms 130

Kissmetrics

AUGUST 6, 2021

I’ll give you a few good reasons: boosts loyalty helps drive referral marketing increases ROI increases average order value (AOV). Speaking of ROI, research shows that a mere 5 percent increase in customer retention can boost your revenue by over 25 percent, depending on the industry, product, and other factors.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Retail TouchPoints

MAY 1, 2024

By crafting a compelling story around the brand or products, retailers can forge a profound and enduring connection with customers. Personalization: According to data from Deloitte, 60% of millennials wouldn’t hesitate to share personal information to receive offers and messages in order to suit their personal interests.

Technology 312

Technology Arts Payments Customer Loyalty 312

Kissmetrics

DECEMBER 8, 2020

Small businesses have also rushed to Live, creating events and classes to increase revenue. From here, you can bulk upload videos, crosspost to different pages, schedule posts, consolidate engagement, and monetize. Forty-five percent of the revenue from those ads goes to Facebook, while the remaining 55 percent goes to you.

Payments 273

Payments Subscription Events Mobile 273

lateshipment

MARCH 25, 2025

This means having an optimized landing page, engaging them through active marketing, and ensuring you have clear messaging that leaves your customers with no doubts about what you bring to the table. Keeping your customers hooked at this stage requires you to offer in-depth information about your offerings.

Shipping Costs 130

Shipping Costs Shipping Payment Services eCommerce 130

Ecommerce Platforms

NOVEMBER 11, 2019

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . The result?

Customer Loyalty 143

Customer Loyalty Customer Merchant Services eCommerce 143

Retail TouchPoints

MAY 18, 2021

In fact, Gartner predicts that by 2023, 75% of DTC businesses will have a subscription offering. However, taking advantage of this growing market isn’t easy, with higher churn rates making it difficult for brands to cover acquisition costs and scale revenues. Involuntary churn occurs when a customer’s payment attempt fails.

Subscription 165

Subscription Payments Merchant Services Shipping Costs 165

BigCommerce

AUGUST 17, 2018

We’ve owned the family name website since 1998, but that site is purely informational. Add a line into your metadata to include the following in your item description: Free/Discounted Shipping on orders over to encourage customers to spend more, and increase your AOV. Choose your payment methods. target audience).”.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

RETAIL MANAGEMENT SOFTWARE

DECEMBER 2, 2024

Automation: Using AI-driven tools for inventory management, chatbots for customer service, and automated marketing campaigns to streamline operations. Mobile Integration: Offering mobile apps for seamless shopping and mobile payments and enhancing in-store experience with mobile POS systems.

Payment Services 110

Payment Services Retail Mobile POS 110

Groove

JULY 16, 2024

Here's What's New in Content Marketing Strategy for eCommerce The digital world is constantly changing, and understanding the best content marketing strategy for eCommerce practices can help to ensure that your business is able to stay at the top of its game. Diverse Payment Options Gone are the days when cash was king.

Payment Services 195

Payment Services eCommerce Marketing Payments 195

Retail TouchPoints

AUGUST 11, 2022

Many brands launch gift card programs for all the right reasons: incremental sales, new customer acquisition, brand recognition and to build customer loyalty. All these laws must be considered in your customer service, operations and fulfillment procedures or your program runs the risk of a costly lawsuit or state action.

Gifts 277

Gifts Payment Services Payments Multi-channel 277

FastSpring

JULY 16, 2019

You’re constantly racing against the clock to get your product off the ground and generating revenue as quickly as possible. Since SaaS-friendly billing, also known as recurring billing , is designed specifically for companies who sell online services with a subscription model, it offers many advantages over a typical payment system.

Payments 97

Payments Payment Services Subscription Customer Loyalty 97

Ecommerce Platforms

MARCH 14, 2022

The pandemic laid bare the problems with the conventional checkout process, and companies began looking at more efficient, and more hygienic, ways to process payments. The rising average transaction value per user underlines the importance of upgrading to a mobile POS system, especially for small business owners.

POS 197

POS Payment Services Mobile Payments 197

BigCommerce

FEBRUARY 1, 2018

Reference chapter 2 for more information. Read chapter 3 for more information on how to do this effectively. You want your brand to be the trustworthy confident of these underserved customers in a trending category. And once you have all the background information figured out, it is time to source your product.

Shipping Costs 411

Shipping Costs Merchant Services Payment Services BigCommerce 411

FastSpring

JULY 29, 2019

However, there is another lesser-known metric that also deserves a lot of attention – payment card decline rates. To protect your business and ensure you’re on the right track to future growth your business should keep a close eye on your payment card decline rate. Incorrect information. Insufficient Funds.

Payment Services 92

Payment Services Payments Customer Loyalty Demo 92

BigCommerce

SEPTEMBER 7, 2017

That’s a big part of my job over here at BigCommerce –– to figure out what they are doing to succeed, if there’s anything I can do to help and ultimately work with them to share tidbits of information hard to find elsewhere on the web. The BigCommerce API is magic and works so well with anything I need to customize for my business.

BigCommerce 125

BigCommerce Shipping Costs Payments eCommerce Platforms 125

Retail TouchPoints

MAY 30, 2024

By enhancing the point of sale, retailers are able to simplify the customer’s shopping journey while increasing revenue, customer satisfaction and loyalty. These offerings are tailored based on the information the shopper shares with the loyalty program and can include allergies, dietary preferences and more.

Point of Sale 289

Point of Sale Customer Experience Payment Services Magazine 289

Retail TouchPoints

FEBRUARY 27, 2024

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

Payment Services 278

Payment Services Retail POS Operations 278

BigCommerce

JUNE 22, 2017

The goal was to provide BigCommerce customers with unparalleled insight into their on-site merchandising strategies to complement their Google Analytics information. That’s a total of 29 total reports available to BigCommerce customers. What can I do with this information? Diamond Candles. Data Accuracy.

eCommerce Analytics 402

eCommerce Analytics BigCommerce eCommerce Shipping Costs 402

RTP blog

JULY 14, 2017

By Tom Byrnes, Vesta Merchants today are seeing an increase in revenue losses and fraud costs due to an often overlooked and hard-to-spot problem: account takeovers. The motive behind this explosive rise in account takeovers is readily apparent: fraudsters can exploit stolen account information in multiple ways. Consider tokenization.

Merchant Services 150

Merchant Services Payments eCommerce Multi-channel 150

Ecommerce Platforms

JULY 21, 2021

You can host and sell unlimited products, create product variations, sell via several sales channels and marketplaces, and access over 100 payment gateways. Both tools automatically track inventory as and when orders are processed. And an extra 2% if you’re not using Shopify Payments. Inventory Management. Pro: $229 per month.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Ecommerce Platforms

OCTOBER 26, 2021

BetterCommerce is a large-scale enterprise-grade omnichannel solution for eCommerce built to empower retailers to maximize revenue, stay ahead of the competition, and be more efficient. PIM (Product Information Management). BetterCommerce offers more than 80 features that will help boost your product information management capacity.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

BigCommerce

JUNE 27, 2017

Provide all the relevant information on your products honestly and transparently. Include visible and easily verifiable contact information, trust and expertise marks. Eliminate gated content or other forms of information requests without giving some value in return. Provide upfront disclosure of product details and policies.

Improvements 275

Improvements eCommerce Payment Services Merchant Services 275

lateshipment

FEBRUARY 14, 2020

In a typical online retail transaction, the customer adds the item they wish to buy to their shopping cart. Once payment is made through a gateway, a confirmation email with order details is sent to them by the retailer. This results in a situation where a significant percentage of customers are set up for disappointment.

Customer Experience 260

Customer Experience Management Shipping Costs Customer 260

BigCommerce

JULY 25, 2017

How to Turn Great Photos Into Millions in Revenue. Today, the company is growing online revenue more than 25% YoY. That’s when Doug Root, CEO of Atlanta Light Bulbs, decided the company needed not just an ecommerce presence, but a marketing powerhouse to deliver the customer service and experience millennial B2B buyers expect.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

GetElastic

DECEMBER 1, 2021

By deploying subscription services, it puts brands in an ideal position to drive predictable and sustained revenue, while also generating increased customer loyalty with more affordable buying options. This could include: Handling customer information and communications. Customizing precise subscription packages.

Subscription 148

Subscription Payment Services Payments eCommerce 148

Ecommerce Platforms

JULY 8, 2019

Store management and payment processing – the two functions that pretty sum up what you should expect from a POS system. And to help you make your decision even faster, we’ve included their most important features and pricing information, plus the corresponding pros and cons of each POS solution. But, here’s the thing.

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

Ecommerce Platforms

JULY 29, 2020

Lightspeed loyalty for customer loyalty. The option to update your checkout however and whenever you choose makes it much easier to boost your chances of getting more lightspeed payments. Because you choose how your checkout works, and which payment processors you use, you can ensure that you get your cash fast.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177

Kissmetrics

OCTOBER 29, 2020

Goals like increasing monthly recurring revenue by 15 percent or boosting your conversion rate by 3 percent are good examples of quantitative goals. ” Goals like increasing customer trust or improving brand reputation are examples of qualitative goals. Quantitative goals can be counted, measured, or displayed using numbers.

Marketing 363

Marketing Document Channel Social Media 363

Ecommerce Platforms

SEPTEMBER 1, 2022

A Point of Sale system, or POS, is the solution you use to process payments, manage business functionality, and even track insights in a brick-and-mortar environment. Payment processing: Ensure your point of sale is ready to take payments in a range of different formats, from contactless Apple Pay and Google Pay, to PayPal.

POS 197

POS Payment Services lightspeed Payments 197

ESW

JUNE 6, 2023

The payments landscape has evolved quickly from physical payments such as cash and credit cards to digital payments like Google Pay, PayPal, bank transfers and more. Here’s how multiple ecommerce payment options can benefit brands, how to choose the right payments and the various payments favoured by today’s consumers.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78

ESW

MARCH 4, 2019

His company has been accepting Bitcoin as a payment method for a half decade. Mark Brinkerhoff at CyberMiles notes that payment processor BitPay takes just 1 percent per crypto transactions. Mark Brinkerhoff at CyberMiles notes that payment processor BitPay takes just 1 percent per crypto transactions.

Cryptocurrencies 113

Cryptocurrencies Payment Services Payments eCommerce 113

ESW

DECEMBER 17, 2018

So far we’ve discussed driving eCommerce revenue by using advanced marketing tactics and investing in user experience. If smart marketing builds qualified leads and UX increases conversions, focusing on user trust can help you earn loyal repeat customers. Customers want to know what you’re doing with their information and how.

Payments 84

Payments Payment Services eCommerce Shipping Costs 84

BigCommerce

DECEMBER 20, 2017

This is especially true for brands just breaking into the $1,000,000 in annual revenue club – or at least have it in sight. And this post is the culmination of that information. Payment Solutions. Customer Lifetime Value & Referral Programs. Community Building, Customer Engagement and CRM. Technology.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Ecommerce Platforms

OCTOBER 31, 2021

As you can see, Wix is intended to help smaller business owners enhance their website and centralize key business processes within the Wix landscape. Wix Ascend could be an excellent tool for your business. All of these packages also feature a small discount available for people who choose the “annual” payment plan.

Payment Services 195

Payment Services Payments Social Media SEO 195

365 Retail

AUGUST 16, 2022

Even more, by weaving digital payments, coupons and gamification into individual brand apps, the Group achieved a 10x lift in daily active users, resulting in a significant increase in revenue and engagement. More than simple to use, Salling Group’s app makes customers’ lives easier overall. It’s the most ethical way.

Customer Loyalty 57

Customer Loyalty Payments Customer Payment Services 57