Retail TouchPoints
JANUARY 1, 2025
A positive post-purchase experience is crucial for customer loyalty and retention, brand trust and positive word-of-mouth. How can Retailers Improve Post-Purchase Using an Order Management System (OMS)? A modern OMS provides real-time and accurate updates to customers regarding their orders.
Groove
AUGUST 27, 2020
Managing customer turnover and increasing lifetime value are two of the most common initiatives our marketing team is given when working with an organization to grow revenue. Best Customer Loyalty Programs: Smile.io. BigCommerce reports that it costs 5x less to retain an existing customer than it does to gain a new one.
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Groove
OCTOBER 14, 2024
This can help convince customers to add a few more items to their digital carts. Take a look at this example of how a sports equipment brand managed to boost its AOV by 12 percent when it provided free shipping on all orders that cost more than $500. If you’re ready to try out some strategies to boost your AOV, we’re here to help.
Retail TouchPoints
APRIL 10, 2024
But there is a way forward, a balance that allows for costs to be recovered and keeps base customers happy and loyal. Balancing Costs and Customer Loyalty Most customers have been more than forgiving and mostly understanding toward their favorite brands and retailers, while maybe just a little annoyed.
Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One
Elevate your retail game by unleashing the power of customer loyalty! The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics.
Retail TouchPoints
MAY 25, 2022
This is before they even address the issue of managing customer data. Customers are also becoming more wary of the way retailers are storing their data. Strong data protection vision and strategy, brought to life in clear practices, create a sense of trust and enhance customer loyalty.
lateshipment
MARCH 3, 2025
This is where proper returns management and reverse logistics come in like last-minute superheroes you can rely on to ensure your online business can handle returns without breaking the bank. In the world of e-commerce, an effective reverse logistics and returns management system is no longer a nice add-on; its a must.
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