BigCommerce

MAY 1, 2018

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. Nonetheless, both technology and human behavior are constantly changing, and as a business owner or ecommerce manager, you have to be ready to adapt. Supply management and logistics.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Retail TouchPoints

JANUARY 11, 2023

Shopify is ideal for this purpose as well because it has partners like Channelize.io, a plug-in that enables live shopping and video streams as well as multi-streaming of live shopping shows on Facebook, Twitch and YouTube, which makes it really easy to get this strategy off the ground.

Social Media 279

Social Media Multi-channel Customer Loyalty Shopify 279

Retail TouchPoints

FEBRUARY 16, 2024

A I – P o w e r e d C h a t b o t s Chatbots empower businesses to provide highly personalized digital experiences to their customers. They are an excellent way for businesses to provide around-the-clock self-service across all digital channels and customer service at scale.

Customer Experience 313

Customer Experience Payment Services Improvements Customer 313

Kissmetrics

AUGUST 6, 2021

This way, you can ensure each touchpoint is meaningful, resulting in a positive CX and, ultimately, higher customer retention rates. Design an Effective Customer Loyalty Program. Part of your customer journey must include creating a customer loyalty program. Define the rules of your loyalty program.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Groove

JUNE 20, 2024

It transformed the way eCommerce merchants can manage their business, expand their market share, and improve efficiency to reduce costs and improve profit margins. Comprehensive Product Management The user-friendly interface for managing products is seamless and efficient. Consider the importance of ERP integration carefully.

B2B 195

B2B Shipping Costs Multi-channel Merchant Services 195

Retail TouchPoints

MAY 13, 2022

Simply defined, routed deliveries optimize logistics channels to create the best in quality, speed and efficiency of last mile product transport to the consumer. For instance, the data tells you what drivers and vehicles are available and most efficient for same-day deliveries, single drop-offs or multi-stop routes. Cost Reductions.

Supplies 276

Supplies Multi-channel Information Customer Loyalty 276

Ecommerce Platforms

OCTOBER 26, 2021

BetterCommerce provides users with features required for sales management, purchasing, merchandising, inventory, customer marketing and experience, operations, and logistics. This is extremely powerful as it allows you to control and manage different segments of an online business from one location. Flexible Multi-Store.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Retail TouchPoints

OCTOBER 17, 2023

Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed customer service channel. It may be exactly what contact centers need to not just move on from deflection, but have the confidence to once again encourage customers to call.

Customer 278

Customer Multi-channel Channel Customer Experience 278

Retail TouchPoints

JULY 8, 2022

To this end, retailers are increasingly turning to white-labeled multi-lender BNPL solutions, which maximize consumer acceptance rates and optimize terms by redirecting the customer application from prime lender to secondary lender. Modern customers want more optionality when it comes to finalizing the checkout process.

Merchant Services 277

Merchant Services Payment Services Payments Point of Sale 277

Retail TouchPoints

AUGUST 11, 2022

Many brands launch gift card programs for all the right reasons: incremental sales, new customer acquisition, brand recognition and to build customer loyalty. In the past year, the industry has seen multiple multi-million-dollar lawsuits filed and settled against well-established brands such as Dunkin’ and H&M.

Gifts 277

Gifts Payment Services Payments Multi-channel 277

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. Omni-Channel Management. Customer Lifetime Value & Referral Programs. Community Building, Customer Engagement and CRM. CRM stands for customer relationship management.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

GetElastic

AUGUST 11, 2021

For decades now, teams have leveraged Content Management Systems (CMS) to manage and deliver dynamic content across the web. For decades now, teams have leveraged Content Management Systems (CMS) to manage and deliver dynamic content across the web. What is a Content Management Systems (CMS)?

Management 148

Management eCommerce Multi-channel Channel 148

BigCommerce

JULY 25, 2017

But, more importantly than that –– which is something you likely already know –– is that every single story about the journey to success, which is often meandering and hilly at best ( treacherously mountainous at worst) –– helps other business owners and managers figure out their own path. How a Team of 2 Can Manage 10 Million Dollars Brands.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Retail TouchPoints

DECEMBER 16, 2022

According to queue management research, 75% of customers would not wait in a queue for more than five minutes, implying that slow service means lower sales. Allowing employees to complete multiple sales anywhere in the store, rather than just at the sales counter, can have a positive impact on sales and customer experience.

Technology 278

Technology Payment Services Retail POS 278

Ecommerce Platforms

JULY 15, 2020

Everything you need comes built into the back-end, for inventory management, to supply chain control. The easier it is for you to make the most out of your ecommerce platform , the more customer satisfaction you can unlock. From order management to return management, ShipBob has it all. Distributed inventory management.

Order Fulfillment 241

Order Fulfillment Fulfillment Payment Services Shipping Costs 241

Groove

AUGUST 14, 2024

When customers do not receive answers to their questions, it can impact their satisfaction and their likelihood to buy from your company again. Customer loyalty is critical for business growth. Encouraging existing customers to make additional purchases costs less and generally generates more revenue than new customers.

eCommerce 195

eCommerce Customer Merchant Services BigCommerce 195

Retail TouchPoints

NOVEMBER 10, 2022

Customer loyalty experts know that the best-run programs do far more than simply boost sales by rewarding members with points and perks. Emeline Berlind, VP and General Manager of Loyalty for Sephora, revealed how the retailer’s approach to loyalty provides it with both strategic and tactical benefits.

Consumer 269

Consumer Gifts Customer Experience Multi-channel 269

Korona

FEBRUARY 13, 2023

It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. Check out this guide to get more info and ideas on operating a multi-channel retail operation.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

Ecommerce Platforms

OCTOBER 4, 2022

You can choose which products to highlight during your live stream, manage your order keywords, and create polls. Here you can determine how many winners you wish to award and the correct answer customers should write in the chat. Then Shopline picks a winner and displays instructions on how customers should get in touch!

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

BigCommerce

SEPTEMBER 7, 2017

I talk to at least 3-5 multi-million dollar brands every week. Check out the app he uses to drive increased AOV and quotes from net net B2B customers. Brendan Tracy, Manager of Marketing and Ecommerce, Greg Norman Collection. We now have live inventory syncing between all of our sales channel to our warehouse.

BigCommerce 125

BigCommerce Shipping Costs Payments eCommerce Platforms 125

365 Retail

AUGUST 2, 2024

With an expanding number of sales channels, processing transaction data is increasingly complex,” said Paul Baguley, Director of IT and Digital at Brown Thomas Arnotts. Aptos CRM also serves as the foundation for our Encore loyalty program,” Baguley said.

Customer Loyalty 59

Customer Loyalty Omnichannel Technology Multi-channel 59

Algopix

NOVEMBER 6, 2023

One strategy that has become increasingly important in this pursuit is multi-platform analysis. This is where multi-platform analysis becomes a critical strategy for success. What Is Multi-Platform Analysis? Multi-platform analysis is a comprehensive approach to selling products across multiple online marketplaces.

eCommerce 116

eCommerce Multi-channel Order Fulfillment Social Media 116

RETAIL MANAGEMENT SOFTWARE

JUNE 26, 2024

Creating a seamless retail experience is essential for driving sales and fostering customer loyalty. This blog explores how retailers can navigate this evolving landscape and deliver experiences that keep customers coming back. Retailers must ensure that these channels are interconnected, providing a unified shopping journey.

Customer Loyalty 52

Customer Loyalty Payment Services Customer eCommerce 52

Ecommerce Platforms

JULY 21, 2021

From extensive product options, marketing and SEO tools, customer management features, and much more besides, both Shift4Shop and Shopify have lots to offer. Shopify offers a fantastic range of sales and store management features. Shopify works alongside an impressive range of sales channels, including social media and Amazon.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

RTP blog

MAY 10, 2019

Real-time data is one of the most significant assets in a company’s supply chain management toolkit. This segmentation results in lengthy manual data management processes getting relied upon to provide an understanding of what is taking place throughout the supply chain.

Supplies 150

Supplies Retail Multi-channel Consumer 150

GetElastic

SEPTEMBER 26, 2019

John Bruno , VP, Product Management, Elastic Path (former Forrester Analyst) Bruno has been shaping the future of B2B digital commerce for some time now. With more than a decade at HID Global, she has held roles in sales management, channel marketing, product marketing/management, international sales and marketing communications.

B2B 163

B2B eCommerce Multi-channel White Paper 163

GetElastic

MAY 18, 2022

Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. packaging, managing shipping and returns, customer support). Learn More.

Multi-channel 78

Multi-channel Subscription Automotive Customer Loyalty 78

Ecommerce Platforms

JANUARY 15, 2023

Live chat is one of the top customer contact options on offer today. In fact, according to one report, 79% of businesses believe implementing live chat resulted in increased sales, revenue, and customer loyalty. The tool can be customized to suit your business, with color, theme, and positioning changes available for each site.

Live Chat 196

Live Chat Multi-channel Social Media Channel 196

Ecommerce Platforms

JANUARY 15, 2023

Live chat is one of the top customer contact options on offer today. In fact, according to one report, 79% of businesses believe implementing live chat resulted in increased sales, revenue, and customer loyalty. As mentioned above, LiveChat is an end-to-end solution for digital customer experience management.

Live Chat 196

Live Chat Multi-channel Social Media Channel 196

Algopix

DECEMBER 2, 2020

Artificial intelligence thankfully goes beyond eCommerce catalog management and helps businesses provide a seamless experience across the board, whether it’s online or in-store. Retailers must aim to make switching among these sales channels easy. The End Goals of AI-Based Product Catalog Management. Targeted Advertisements.

Customer Experience 78

Customer Experience Improvements Management Customer 78

RTP blog

AUGUST 23, 2019

While it might be tempting to look at online and offline shopping trends individually, doing so limits the ability to see synergies across the different channels. Implement accurate/real-time inventory management. Communicate with customers to keep them updated and provide clear instructions on where to pick-up their merchandise.

Merchant Services 150

Merchant Services Marketing Shipping Costs Retail 150

Fabric Blog

MARCH 18, 2025

Business losses like this remind retailers that order management software is no longer a back-office tool but a critical business success driver. This is why choosing the right order management software is not just importantits essential. What is order management software? online, in-store, and social commerce).

Payment Services 52

Payment Services Management Shipping Costs Multi-channel 52

Algopix

JULY 24, 2023

In the fast-paced world of eCommerce, managing orders efficiently is crucial to the success of any online business. This is where Order Management Systems (OMS) come into play. What are Order Management Systems? It improves efficiency, reduces errors, enhances customer satisfaction, and allows businesses to scale seamlessly.

Payment Services 78

Payment Services Merchant Services Operations Management 78

Ecommerce Platforms

JANUARY 22, 2019

You get to customize your entire rewards program and choose from a wide variety of preset color schemes that match your website. There are also several campaigns for increasing customer loyalty points on holidays and special occasions. The more targeted you can be with your communication, the better you will do. Neat, right?

BigCommerce 171

BigCommerce eCommerce Marketing Merchant Services 171

Ecommerce Platforms

OCTOBER 31, 2021

If you’re looking for ways to strengthen your brand image and improve your relationship with customers, then Wix Ascend could be a great choice. Ascend by Wix, or Wix Ascend, is a complete suite for customer management and marketing, intended for business owners. What is Wix Ascend? Let’s start with the basics.

Payment Services 195

Payment Services Payments Social Media SEO 195

GetElastic

NOVEMBER 17, 2021

Specifically they shared: “Exploration occurs into direct-to-consumer (D2C) for manufacturing and consumer packaged goods (CPG) verticals due to the disruptions in distribution channels.”. Launch in 90 days, guaranteed, with a fully-managed, pre-integrated solution. But, the digital world has drastically changed in the last 10 years.

Shipping Costs 113

Shipping Costs Multi-channel Payments Shopify 113

GetElastic

NOVEMBER 17, 2021

Specifically they shared: “Exploration occurs into direct-to-consumer (D2C) for manufacturing and consumer packaged goods (CPG) verticals due to the disruptions in distribution channels.”. Launch in 90 days, guaranteed, with a fully-managed, pre-integrated solution. But, the digital world has drastically changed in the last 10 years.

Channel 112

Channel Shipping Costs Multi-channel Payments 112