Retail TouchPoints

MARCH 2, 2021

I think the lessons are around planning ahead , having sufficient capacity in your system to flex up and reducing your dependency on any one channel.”. We’re going from a binary type of returns process to a multi-node, multiple-attribute returns model ,” said Rop. “We Return Meets the Resale Economy.

Merchant Services 328

Merchant Services Retail Multi-channel eCommerce 328

Smile.io

FEBRUARY 2, 2024

  In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. allows you to embed custom loyalty content throughout your website.

Customer Loyalty 101

Customer Loyalty eCommerce Customer Merchant Services 101

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 92

Customer Loyalty Customer Jewelry Social Media 92

Korona

FEBRUARY 13, 2023

It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. Check out this guide to get more info and ideas on operating a multi-channel retail operation.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

Retail TouchPoints

JUNE 7, 2023

From 3D billboards to spatial scent to ChatGPT, meet the brands leading the next wave of multisensory retail innovations, and learn best practices to help strengthen your brand’s sensory presence in this new, multi-dimensional experience market. Read part one here , part two here and part three here. virtual reality).

Technology 279

Technology Retail Customer Experience Presentation 279

RTP blog

MAY 10, 2019

Digitization Is An Essential Component Of Delivering On Consumer Expectations Customer loyalty is dependent on how effectively retailers can meet the expectations of consumers. Fortunately, retailers can access supply chain visibility by implementing a digitized platform.

Supplies 150

Supplies Retail Multi-channel Consumer 150

Ecommerce Platforms

OCTOBER 4, 2022

For instance, You can add and move products in bulk to publish to multiple sales channels. On top of that, you can also edit product information and synchronize these edits across all your sales channels. Sales Channel Management. Benefit from omnichannel selling by managing multiple sales channels simultaneously.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Algopix

NOVEMBER 6, 2023

One strategy that has become increasingly important in this pursuit is multi-platform analysis. This is where multi-platform analysis becomes a critical strategy for success. What Is Multi-Platform Analysis? Multi-platform analysis is a comprehensive approach to selling products across multiple online marketplaces.

eCommerce 116

eCommerce Multi-channel Order Fulfillment Social Media 116

RETAIL MANAGEMENT SOFTWARE

JUNE 26, 2024

Creating a seamless retail experience is essential for driving sales and fostering customer loyalty. This blog explores how retailers can navigate this evolving landscape and deliver experiences that keep customers coming back. Retailers must ensure that these channels are interconnected, providing a unified shopping journey.

Customer Loyalty 52

Customer Loyalty Payment Services Customer eCommerce 52

GetElastic

NOVEMBER 17, 2021

Specifically they shared: “Exploration occurs into direct-to-consumer (D2C) for manufacturing and consumer packaged goods (CPG) verticals due to the disruptions in distribution channels.”. Drive customer loyalty & revenue with intuitive and engaging D2C customer experiences across channels.

Shipping Costs 113

Shipping Costs Multi-channel Payments Shopify 113

GetElastic

NOVEMBER 17, 2021

Specifically they shared: “Exploration occurs into direct-to-consumer (D2C) for manufacturing and consumer packaged goods (CPG) verticals due to the disruptions in distribution channels.”. Drive customer loyalty & revenue with intuitive and engaging D2C customer experiences across channels.

Channel 112

Channel Shipping Costs Multi-channel Payments 112

Wiser

JULY 22, 2024

Data-driven marketing and segmentation are prioritized to adapt sales strategies to current retail trends, preserving brand value and customer loyalty. Ensuring Consistent Multi-Channel Customer Interactions Consistency in customer interactions across retail channels is crucial for maintaining a unified brand experience.

Multi-channel 78

Multi-channel Retail Document Customer Loyalty 78

GetElastic

AUGUST 11, 2021

As digital channels have become a critical battleground for businesses to interact and transact with their customers, partners, suppliers, etc – the importance of Content Management Systems has increased considerably. Integrations: you will need to map out what else you will need your CMS to integrate with (e.g. IoT, Kiosks, etc).

Management 148

Management eCommerce Multi-channel Channel 148

ESW

MARCH 5, 2024

.” Defining Omnichannel Logistics Retail isn’t just about selling products anymore – it’s about creating an experience and meeting shoppers where they are. It also provides consistent and convenient service across physical and online channels throughout the purchase journey.

Omnichannel 88

Omnichannel Multi-channel Retail Shipping Costs 88

Kibo

AUGUST 21, 2020

Product Recommendations are essential to meeting the aggressive performance goals of online retailers and are a proven method for driving profitability. Secure Customer Loyalty. The catalog may be diverse due to a wide array of products (e.g. an eyeglass retailer). Product Recommendations Benefits.

Recommendation 62

Recommendation Multi-channel Customer Loyalty Department Stores 62

SellBrite

MARCH 30, 2018

Canva – To drive more engagement on your social media channels, you can use Canva to create compelling images and graphics that relate to your products or business. In other words, don’t be active on every social media site because you think it’s necessary — pick the social media sites that your customers and prospective customers use most.

eCommerce 166

eCommerce Social Media Merchant Services Payment Services 166

Kibo

MARCH 2, 2023

An increasing number of manufacturers are looking to eCommerce to maintain customer loyalty while in turn reaching new customers this year. Many of these companies are also facing the challenge of evaluating their eCommerce platform to ensure it can meet the increasingly complex demands of today’s digital market.

Payment Services 62

Payment Services eCommerce Multi-channel eCommerce Technology 62

Smile.io

MAY 4, 2022

Reebok Post Purchase Email Email is an effective channel for earning repeat business. By offering a generous discount after a purchase, this entices the customer to return again to redeem their code. Reward customer loyalty A customer may only return to your online store so many times before they explore other options.

eCommerce Marketing 87

eCommerce Marketing eCommerce Marketing Customer Retention 87

MagentoBrain

MAY 25, 2023

Whether you are looking to build a chatbot for customer service, lead generation, or e-commerce, there is chatbot builder software that can meet your needs. This can free up your customer support team to focus on more complex issues. This can help you build customer loyalty and boost your sales. Image via Acquire.io

Multi-channel 72

Multi-channel Payment Services eCommerce Improvements 72

Kibo

MAY 19, 2014

But in the new omnichannel commerce landscape, customer service is, itself, fundamentally changing. With the recent shift towards the multi-touch shopping experience, which blurs the lines between online and offline sales channels, providing exceptional customer service across all channels has become increasingly complex.

Customer 62

Customer Multi-channel B2B Omnichannel 62

RetailMinded

JANUARY 10, 2024

Do you offer a multi-carrier shipping strategy? Incorporating a multi-carrier strategy can help companies enhance their overall shipping efficiencies while reducing parcel overhead. Incorporating a multi-carrier strategy can help companies enhance their overall shipping efficiencies while reducing parcel overhead.

Small Business Retail 86

Small Business Retail Shipping Costs Retail Multi-channel 86

Fabric

MAY 31, 2023

Promotions engines can help businesses improve customer loyalty by providing personalized and relevant offers, improving the customer experience, and boosting revenue. The coupons can be made available as discount coupons , referral links, or codes, and can be single-use or multi-use.

Shipping Costs 130

Shipping Costs X-cart eCommerce Retail 130

Fabric

MAY 31, 2023

Promotions engines can help businesses improve customer loyalty by providing personalized and relevant offers, improving the customer experience, and boosting revenue. The coupons can be made available as discount coupons , referral links, or codes, and can be single-use or multi-use.

Shipping Costs 130

Shipping Costs X-cart eCommerce Retail 130

Fabric

MAY 31, 2023

Promotions engines can help businesses improve customer loyalty by providing personalized and relevant offers, improving the customer experience, and boosting revenue. The coupons can be made available as discount coupons , referral links, or codes, and can be single-use or multi-use.

Shipping Costs 130

Shipping Costs X-cart eCommerce Retail 130

ROI Revolution

APRIL 10, 2023

That said, it is virtually impossible for a marketing channel to exist in isolation today. Email marketing helps to bridge the gap, working in tandem with other channels and providing an effective way to reach and engage customers. Simply because the content is tailored to meet their needs.

Social Media 78

Social Media SEO Marketing Multi-channel 78

Algopix

JANUARY 22, 2024

This comprehensive guide will explore proven techniques to maximize repeat purchases and cultivate customer loyalty on Amazon. Harnessing the Power of Repeat Purchases The value of repeat customers to an eCommerce business cannot be overstated. According to a study by Deloitte, repeat buyers spend 67% more than new customers.

eCommerce 110

eCommerce Shipping Costs Payment Services Social Media 110

Fabric

AUGUST 15, 2023

BOPIS, short for buy online, pickup in-store, is an omnichannel fulfillment strategy in which customers make a purchase online and then pick their orders up at one of the retailer’s physical stores at a time of their choosing. That customer is three times more valuable to us than a single-channel customer.”

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Fabric Blog

MARCH 18, 2025

Order management software is a centralized system that manages orders, inventory, fulfillment, and returns across all sales channels. Order processing and tracking The order management platform automates the entire lifecycle of a customer order. This helps minimize costs, improve delivery speed, and increase customer loyalty.

Payment Services 52

Payment Services Management Shipping Costs Multi-channel 52

Kibo

MAY 14, 2014

Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience. Today, that same merchant must enable a seamless shopping experience across multiple channels—mobile, tablet, laptop, print, in-store—or risk losing the sale or, what’s worse, the customer.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Kibo

SEPTEMBER 30, 2022

The habits of B2B customers are changing, with more and more B2B customer journeys happening online. Research for Gartner has found that the proliferation of online channels means B2B customers are now spending only 17 percent of their time meeting suppliers when considering a purchase. How Kibo eCommerce can help.

B2B 71

B2B B2C Multi-channel eCommerce 71

Ecommerce Platforms

JANUARY 24, 2023

You can customize which conditions customers need to meet to be added to a particular segment (for instance, order value, loyalty, etc.). Or you can use predictive segmentation, which automatically separates customers according to their buying likelihood and churn risk. when they cash in the points they’ve earned.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

Algopix

JULY 24, 2023

It acts as a bridge between various eCommerce channels, inventory systems, payment gateways, and shipping carriers, providing a cohesive platform to manage orders efficiently. It constantly monitors stock levels, updates in real-time, and provides accurate inventory data across multiple sales channels.

Payment Services 78

Payment Services Merchant Services Operations Management 78

Smile.io

FEBRUARY 19, 2021

No matter what channel you are selling on, you have the opportunity to use fast shipping to stand out, delight customers, and generate repeat conversions. Today we're going to cover why fast shipping is so important, how to fulfill at lightning speed no matter where you sell — because no channel or customer should be left behind.

Shipping Costs 47

Shipping Costs Shipping Channel Multi-channel 47

RETAIL MANAGEMENT SOFTWARE

APRIL 10, 2024

Pricing and Discount Management: Flexible pricing structures that allow for volume-based discounts, contract pricing, tiered pricing, and promotional pricing to attract and retain customers while maximizing profitability. Here are some key tips to help you select the best solution for your needs: 1.

Management 52

Management Shipping Costs Multi-channel Order Fulfillment 52

Ecommerce Platforms

JANUARY 18, 2021

Multi-store: You're provided with a centralized place for monitoring purchases and customer data, creating gift cards, and tracking your inventory. Integrated payments: These include mobile payments, refunds, compliance, and flexible payments, whether customers are in-store or online. . You can generate multi-store reports.

lightspeed 145

lightspeed POS Shopify Payment Services 145

Omnisend

JANUARY 8, 2024

Implement loyalty programs with rewards An attractive loyalty program can develop returning customers. Offer customers meaningful and valuable incentives they will appreciate. You can send post-purchase emails and drip campaigns based on customer data and behavior.

Customer 88

Customer Customer Retention Social Media X-cart 88

RetailMinded

DECEMBER 12, 2024

Proactively managing these challenges ensures you can continue to meet customer expectations and maintain brand loyalty. Approaches to mitigating supply chain risks Mitigating risks in your supply chain requires a multi-faceted approach that includes both technological and strategic measures.

Supplies 52

Supplies Retail Multi-channel Operations 52