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What’s in Store for Grocery in 2022?

Retail TouchPoints

To retain their customers, grocers will provide unique and personalized online shopping experiences that foster customer loyalty — or else go out of business. Mobile commerce will define the next evolution of grocery shopping. More than half of online grocery shoppers already use their mobile devices to shop.

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Mastering Retail Digital Transformation: Key Elements, Benefits, Challenges, and Strategies

RETAIL MANAGEMENT SOFTWARE

Automation: Using AI-driven tools for inventory management, chatbots for customer service, and automated marketing campaigns to streamline operations. Mobile Integration: Offering mobile apps for seamless shopping and mobile payments and enhancing in-store experience with mobile POS systems.

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Three Lessons Grocers can Learn from Specialty Retailers

Retail TouchPoints

Here are three lessons for grocers seeking to improve their in-store experiences: #1: Invest in People-First Experiences Many grocery stores built partnerships with digital food delivery companies to ensure their customers could get what they needed safely and time-efficiently.

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How Technology is Helping Retailers Through the Labor Shortage

Retail TouchPoints

According to queue management research, 75% of customers would not wait in a queue for more than five minutes, implying that slow service means lower sales. With card and mobile payments, mPOS is intended to increase business efficiency, resulting in increased profitability, shorter checkout and return lines.

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Best Merchant Services

Kissmetrics

You want to look at what the payment processor offers in addition to credit card processing. Do they offer free POS systems, hardware, mobile payments, integrations, etc? Some merchant services even offer consulting, customer loyalty features, and invoicing tools.

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How To Leverage M-Commerce For Your Retail Business

RetailMinded

Therefore, as a business owner, if your clients are heavy mobile users, it’s best to invest in an M-commerce channel. . The three categories of M-commerce include mobile shopping, mobile payments, and mobile banking. Hence, it can help drive customer loyalty to a higher retention rate. .

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The Future of Shopping: How to Create a Seamless Retail Experience That Drives Sales and Customer Loyalty

RETAIL MANAGEMENT SOFTWARE

Creating a seamless retail experience is essential for driving sales and fostering customer loyalty. This blog explores how retailers can navigate this evolving landscape and deliver experiences that keep customers coming back. Offer flexible payment plans and buy-now-pay-later options to cater to diverse customer needs.