Remove Customer Loyalty Remove Mobile Payments Remove Retail
article thumbnail

Mastering Retail Digital Transformation: Key Elements, Benefits, Challenges, and Strategies

RETAIL MANAGEMENT SOFTWARE

Retail is undergoing a seismic shift, driven by technological advancements and changing consumer expectations. In this comprehensive guide, we will explore the core components of retail digitization, highlighting its transformative benefits, potential challenges, and provide practical steps to help you step up your digital game.

article thumbnail

Three Lessons Grocers can Learn from Specialty Retailers

Retail TouchPoints

Five years ago, the retail experiences we see in stores today would have been unrecognizable. With accelerated customer expectations forcing retailers to think creatively, customer engagement strategies are on the rise. What experiences are you looking for at the grocery store? What opportunities do you see in our store?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Technology is Helping Retailers Through the Labor Shortage

Retail TouchPoints

As the world recovers from the pandemic and consumers return to the high street, retailers are eager to capitalize on the increased footfall by providing an exceptional in-store experience. To stay afloat during the lockdown, some retailers had to let go of their in-store associates. Mobility is essential for assisted selling success.

article thumbnail

What’s in Store for Grocery in 2022?

Retail TouchPoints

To retain their customers, grocers will provide unique and personalized online shopping experiences that foster customer loyalty — or else go out of business. Mobile commerce will define the next evolution of grocery shopping. More than half of online grocery shoppers already use their mobile devices to shop.

article thumbnail

Loyalty Programs That Actually Work: Strategies for Retailers in 2025

365 Retail

Traditional loyalty programspoint systems, tiered rewards, and basic discountsare no longer enough to keep shoppers engaged. Consumers now expect personalised experiences, gamification, and real value in exchange for their loyalty. Heres how brands can create loyalty programs that genuinely work.

article thumbnail

How To Leverage M-Commerce For Your Retail Business

RetailMinded

This strategy can help them improve efficiency, provide the utmost customer experience, and stay competitive. For example, retail businesses now integrate omnichannel strategies like M-commerce or mobile commerce to enable mobile shopping. Hence, it can help drive customer loyalty to a higher retention rate. .

article thumbnail

Best Merchant Services

Kissmetrics

You want to look at what the payment processor offers in addition to credit card processing. Do they offer free POS systems, hardware, mobile payments, integrations, etc? Some merchant services even offer consulting, customer loyalty features, and invoicing tools.