Ecommerce Platforms

OCTOBER 26, 2021

This function allows you to connect all of your sales channels to build a seamless customer experience, strengthen your customer support center and also provide contemporary shopping options like buying online and pick up in-store with your data on all channels synced. Flexible Multi-Store. Mobile App.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

BigCommerce

JULY 25, 2017

The 10X Ecommerce Slack channel is a great place for that, if you aren’t already using something else. Shopping apps are still relevant: Atlanta Light Bulbs worked with a BigCommerce partner, AppMixture , to build out a mobile app for their B2B buyers. This is how you do B2B mobile commerce. Talk to influencers and experts.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Retail TouchPoints

OCTOBER 17, 2023

Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed customer service channel. It may be exactly what contact centers need to not just move on from deflection, but have the confidence to once again encourage customers to call.

Customer 278

Customer Multi-channel Channel Customer Experience 278

BigCommerce

SEPTEMBER 7, 2017

I talk to at least 3-5 multi-million dollar brands every week. We now have live inventory syncing between all of our sales channel to our warehouse. Here’s exactly how to earn 25% more in sales from customers who add an item to the cart, and then hitchhike out of there. Customer Groups + Personalization = $$$.

BigCommerce 125

BigCommerce Shipping Costs Payments eCommerce Platforms 125

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 92

Customer Loyalty Customer Jewelry Social Media 92

RTP blog

JULY 14, 2017

conversion to credit cards with EMV chips, and the fast-paced growth of mobile and e-Commerce in recent years. by 2020, and 45% of those sales will be through mobile devices, according to one analysis. Merchants with an online channel are already losing 7.6% E-Commerce sales are expected to reach 12.4% Monitor behavior.

Merchant Services 150

Merchant Services Payments eCommerce Payment Services 150

Korona

FEBRUARY 13, 2023

It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. Check out this guide to get more info and ideas on operating a multi-channel retail operation.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

Ecommerce Platforms

JULY 15, 2020

There’s automatic order grouping available, multi-channel customer support, and the option to get multi-channel customer support through email, phone, and social media too. 2-day delivery for happier customers. Multi-channel customer support. Custom branding and packaging.

Order Fulfillment 241

Order Fulfillment Fulfillment Payment Services Shipping Costs 241

lateshipment

APRIL 10, 2025

Multi-Location Inventory Support If you manage multiple fulfillment locations, Shopify allows you to route returns to the right one. You can create a return portal where customers enter their order number and select return reasons. It’s mobile-friendly and brandable and supports multiple return methods, like refunds or exchanges.

Shopify 130

Shopify Management Shipping Costs Merchant Services 130

Ecommerce Platforms

OCTOBER 4, 2022

For instance, You can add and move products in bulk to publish to multiple sales channels. On top of that, you can also edit product information and synchronize these edits across all your sales channels. Sales Channel Management. Benefit from omnichannel selling by managing multiple sales channels simultaneously.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

RTP blog

AUGUST 23, 2019

While it might be tempting to look at online and offline shopping trends individually, doing so limits the ability to see synergies across the different channels. BOPIS: Buy Online Now, Enjoy Today Mobile, of course, is where the majority of retail customer journeys start — but not necessarily where they end.

Merchant Services 150

Merchant Services Marketing Shipping Costs Retail 150

RETAIL MANAGEMENT SOFTWARE

JUNE 26, 2024

Creating a seamless retail experience is essential for driving sales and fostering customer loyalty. This blog explores how retailers can navigate this evolving landscape and deliver experiences that keep customers coming back. Retailers must ensure that these channels are interconnected, providing a unified shopping journey.

Customer Loyalty 52

Customer Loyalty Payment Services Customer eCommerce 52

Optimizely

APRIL 26, 2017

Especially with items that have a very specific time by which they need to be replaced – for example, a bottle of one-a-day vitamins containing 60 vitamins – marketers have a huge opportunity to drive that next purchase at exactly the time that most aligns with a customer’s need for that product.

Multi-channel 150

Multi-channel Channel Accessories Apparel 150

Ecommerce Platforms

JULY 21, 2021

Shopify works alongside an impressive range of sales channels, including social media and Amazon. This works wonders if you're looking to get into multi-channel selling. You can manage your store and sell on the go via Shopify's mobile app. There’s isn't a mobile app available. No coding knowledge is required.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Ecommerce Platforms

JANUARY 15, 2023

Live chat is one of the top customer contact options on offer today. In fact, according to one report, 79% of businesses believe implementing live chat resulted in increased sales, revenue, and customer loyalty. You can also create convenient dashboards for each channel for your agents to track in the moment.

Live Chat 196

Live Chat Multi-channel Social Media Channel 196

Ecommerce Platforms

JANUARY 15, 2023

Live chat is one of the top customer contact options on offer today. In fact, according to one report, 79% of businesses believe implementing live chat resulted in increased sales, revenue, and customer loyalty. Multi-channel service: Connect chat with voice, email, and SMS.

Live Chat 196

Live Chat Multi-channel Social Media Channel 196

lateshipment

AUGUST 31, 2023

Email remains a popular channel of communication across all the generations while SMS is slowly gaining popularity especially among Gen X and Baby Boomers. Mobile-first Approach: The Mobile Magic This particular consumer trend hasn’t changed over years. Everyone has a mobile, through which they pretty much do everything.

Consumer 130

Consumer eCommerce Social Media Payment Services 130

GetElastic

NOVEMBER 17, 2021

Specifically they shared: “Exploration occurs into direct-to-consumer (D2C) for manufacturing and consumer packaged goods (CPG) verticals due to the disruptions in distribution channels.”. Drive customer loyalty & revenue with intuitive and engaging D2C customer experiences across channels.

Shipping Costs 113

Shipping Costs Multi-channel Payments Shopify 113

GetElastic

SEPTEMBER 16, 2021

After all, that’s where the customers are, right? As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

After all, that’s where the customers are, right? As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

NOVEMBER 17, 2021

Specifically they shared: “Exploration occurs into direct-to-consumer (D2C) for manufacturing and consumer packaged goods (CPG) verticals due to the disruptions in distribution channels.”. Drive customer loyalty & revenue with intuitive and engaging D2C customer experiences across channels.

Channel 112

Channel Shipping Costs Multi-channel Payments 112

Ecommerce Platforms

JULY 8, 2019

As a result, modern point of sale counters basically have PCs and mobile devices running cloud-based programs, which are then connected to local retail hardware like card readers and bar code scanners. ?? A few of the basic features you should look out for include customer profiles, gift cards, email marketing, discounts, etc.

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

SellBrite

MARCH 30, 2018

Canva – To drive more engagement on your social media channels, you can use Canva to create compelling images and graphics that relate to your products or business. In other words, don’t be active on every social media site because you think it’s necessary — pick the social media sites that your customers and prospective customers use most.

eCommerce 166

eCommerce Social Media Merchant Services Payment Services 166

Ecommerce Platforms

JUNE 16, 2023

That means that you can link a text messaging strategy to your store’s back office and make sure you’re connecting with clients on all of the right channels. The more you use Brevo, the more you’ll learn about your email marketing strategies, and your customers. You also get a mobile app for managing the whole process.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

GetElastic

AUGUST 11, 2021

As digital channels have become a critical battleground for businesses to interact and transact with their customers, partners, suppliers, etc – the importance of Content Management Systems has increased considerably. Integrations: you will need to map out what else you will need your CMS to integrate with (e.g. IoT, Kiosks, etc).

Management 148

Management eCommerce Multi-channel Channel 148

Ecommerce Platforms

JANUARY 18, 2021

It has a convenient mobile app. Mobility and cloud: This includes mobile inventory functionality, personalized branding, and fast employee training. . Multi-store: You're provided with a centralized place for monitoring purchases and customer data, creating gift cards, and tracking your inventory.

lightspeed 145

lightspeed POS Shopify Payment Services 145

GetElastic

NOVEMBER 23, 2022

As a business grows, the system can easily support multi-channel, multi geography and multi-brand. Today, the sales process happens across multiple channels, and companies that sell across the web, mobile devices, and different social media platforms, need a scalable and flexible commerce solution.

Multi-channel 78

Multi-channel Merchant Services Customer Experience B2C 78

OrderDynamics

SEPTEMBER 21, 2017

By now, all retailers know that Multi-Vendor Unified Commerce systems are a necessity in modern retail. Customers expect to shop across channels without a hassle. Consumers don’t really care whether they bought online or on a mobile. Yes, it brings in the customer for that one sale. Shopping seamlessly.

Payment Services 57

Payment Services Multi-channel Channel Payments 57

Smile.io

MAY 4, 2022

Reebok Post Purchase Email Email is an effective channel for earning repeat business. By offering a generous discount after a purchase, this entices the customer to return again to redeem their code. Reward customer loyalty A customer may only return to your online store so many times before they explore other options.

eCommerce Marketing 87

eCommerce Marketing eCommerce Marketing Customer Retention 87

Ecommerce Platforms

FEBRUARY 7, 2019

Customer service. Mobile commerce. You can also link to a wide variety of sales channels like eBay and Amazon. Therefore, your customers won't be buying items that are out of stock and getting their hopes up. A prime example of this would be the built-in customer loyalty tools. Site management.

Magento 32

Magento Shipping Costs eCommerce Payment Services 32

Ecommerce Platforms

APRIL 5, 2022

A POS solution for iPad is flexible and mobile, so business leaders can conveniently share technology among their team members or take their POS with them to a range of locations. Shopify is ideal for building online websites and it can help you track inventory across channels. Square POS. Ease of use. Try Square POS.

POS 104

POS lightspeed Payment Services Point of Sale 104

Kibo

MAY 14, 2014

Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience. Today, that same merchant must enable a seamless shopping experience across multiple channels—mobile, tablet, laptop, print, in-store—or risk losing the sale or, what’s worse, the customer.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Ecommerce Platforms

APRIL 3, 2020

This will mean that you need to give your b2b customers an easy way to reorder their services and products on a regular basis. Sell on multiple channels? Shopify Plus comes with access to a wholesale eCommerce channel that you can add to your website within a couple of clicks. 20 sales channels available from your dashboard.

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

Ecommerce Platforms

OCTOBER 31, 2021

There are plenty of modern and responsive templates to choose from to get you started, a smooth drag-and-drop editor, and a host of bonuses, like basic personalization, list-based segmentation, and mobile previews. The inbox allows you to sync conversations from channels like Gmail and Facebook for multi-channel interactions.

Payment Services 195

Payment Services Payments Social Media SEO 195

Kibo

MARCH 2, 2023

An increasing number of manufacturers are looking to eCommerce to maintain customer loyalty while in turn reaching new customers this year. According to Statista, it is estimated that 17% of B2B sales will come from digital channels in 2023. Also, the North American B2B eCommerce market is expected to hit $1.8

Payment Services 62

Payment Services eCommerce Multi-channel eCommerce Technology 62

MagentoBrain

MAY 25, 2023

This can free up your customer support team to focus on more complex issues. Improve customer satisfaction: ProProfs Chatbot can help you improve customer satisfaction by providing 24/7 support. This can help you build customer loyalty and boost your sales. Image via Acquire.io Acquire.io

Multi-channel 72

Multi-channel Payment Services eCommerce Improvements 72

Fabric

AUGUST 15, 2023

How BOPIS Works BOPIS is a fairly straightforward process for the customer, but there’s more happening behind the scenes. A customer makes a purchase online The BOPIS process kicks off when a customer places an order on a retailer’s website or mobile app. Here’s how a typical BOPIS order works: 1.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130