BigCommerce

MAY 1, 2018

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. Nonetheless, both technology and human behavior are constantly changing, and as a business owner or ecommerce manager, you have to be ready to adapt. Customer service. Multi-Warehouse Orchestration.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Kissmetrics

MARCH 2, 2021

The first party includes outside, early-stage investors who use it to analyze the scalability of new Internet technology companies. They can determine a company’s profitability by looking at the difference between how much money can be extracted from customers and the costs of extracting it. What About CAC Per Marketing Channel?

Customer 350

Customer eCommerce Multi-channel Channel 350

Retail TouchPoints

MAY 13, 2022

Simply defined, routed deliveries optimize logistics channels to create the best in quality, speed and efficiency of last mile product transport to the consumer. For instance, the data tells you what drivers and vehicles are available and most efficient for same-day deliveries, single drop-offs or multi-stop routes.

Supplies 276

Supplies Multi-channel Information Customer Loyalty 276

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Grocery trade spend will be resolved or replicated in the digital world.

Shipping Costs 321

Shipping Costs Payment Services Multi-channel Mobile Payments 321

Retail TouchPoints

OCTOBER 17, 2023

Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed customer service channel. It may be exactly what contact centers need to not just move on from deflection, but have the confidence to once again encourage customers to call.

Customer 278

Customer Multi-channel Channel Customer Experience 278

Retail TouchPoints

JANUARY 11, 2023

Shopify is ideal for this purpose as well because it has partners like Channelize.io, a plug-in that enables live shopping and video streams as well as multi-streaming of live shopping shows on Facebook, Twitch and YouTube, which makes it really easy to get this strategy off the ground.

Social Media 279

Social Media Multi-channel Customer Loyalty Shopify 279

Ecommerce Platforms

OCTOBER 26, 2021

The solution is based on an entirely open rest API architecture so the tool provides ample opportunity for innovation creativity without the limitations of development or technology. With their API you can easily extend any aspect of the tool, integrate fresh technologies, and customize your online store however you choose.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

BigCommerce

NOVEMBER 13, 2017

In fact, it’s likely all of this year’s 19 most innovative ecommerce brands have your online channel activities beat in terms of impact on: Conversions. Customer Loyalty. Customer Lifetime Value. Michael Leff , vice president of technology at StoreYourBoard, the 2016 Innovation Award winner. Time Saved.

eCommerce 411

eCommerce Jewelry EDI Shipping Costs 411

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. And every new product, tool, technology and strategy that enters the market hits a crux during Cyber Five. Technology. Omni-Channel Management. New Content Types & SEO.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Retail TouchPoints

NOVEMBER 10, 2022

Customer loyalty experts know that the best-run programs do far more than simply boost sales by rewarding members with points and perks. RTP: Sephora is known for having a rich customer experience. How does the loyalty program support or even expand on that? .

Consumer 269

Consumer Gifts Customer Experience Multi-channel 269

Retail TouchPoints

MARCH 2, 2021

The return rate has always been higher for goods bought online — as much as 3X that of products bought in stores depending on the category, according to research from returns technology provider Optoro. We’re going from a binary type of returns process to a multi-node, multiple-attribute returns model ,” said Rop. “We

Merchant Services 328

Merchant Services Retail Multi-channel eCommerce 328

BigCommerce

SEPTEMBER 7, 2017

I talk to at least 3-5 multi-million dollar brands every week. That means, most of the marketing advice you find about selling online is tailored for technology companies. Someone who has spun up a billion-dollar technology company is not the same person who knows how to do the same for ecommerce. Stop building technology!

BigCommerce 125

BigCommerce Shipping Costs Payments eCommerce Platforms 125

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 92

Customer Loyalty Customer Jewelry Social Media 92

365 Retail

AUGUST 2, 2024

With an expanding number of sales channels, processing transaction data is increasingly complex,” said Paul Baguley, Director of IT and Digital at Brown Thomas Arnotts. Aptos CRM also serves as the foundation for our Encore loyalty program,” Baguley said.

Customer Loyalty 59

Customer Loyalty Omnichannel Technology Multi-channel 59

Ecommerce Platforms

JULY 15, 2020

There’s automatic order grouping available, multi-channel customer support, and the option to get multi-channel customer support through email, phone, and social media too. 2-day delivery for happier customers. Multi-channel customer support. Custom branding and packaging.

Order Fulfillment 241

Order Fulfillment Fulfillment Payment Services Shipping Costs 241

BigCommerce

JULY 25, 2017

The 10X Ecommerce Slack channel is a great place for that, if you aren’t already using something else. Trouble was, Demandware and Magento are notorious for being able to solve their one biggest need: a multi-store solution –– something that only 2 ecommerce managers could very easily control. Talk to influencers and experts.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Korona

FEBRUARY 13, 2023

It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. Check out this guide to get more info and ideas on operating a multi-channel retail operation.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

RTP blog

JULY 14, 2017

Merchants with an online channel are already losing 7.6% Merchants will need to adopt a variety of strategies and use a combination of human and technological resources to stop account takeovers before they can happen. He was also VP of marketing for Chockstone, a customer loyalty and payments innovator. Monitor behavior.

Merchant Services 150

Merchant Services Payments eCommerce Multi-channel 150

lateshipment

APRIL 10, 2025

Multi-Location Inventory Support If you manage multiple fulfillment locations, Shopify allows you to route returns to the right one. Smart features like estimated delivery dates, product recommendations, and fulfillment analytics help turn shipping into a retention channel, not a liability.

Shopify 130

Shopify Management Shipping Costs Merchant Services 130

RETAIL MANAGEMENT SOFTWARE

JUNE 26, 2024

In an era marked by rapid technological advancement and shifting consumer expectations, the future of shopping is being redefined. Creating a seamless retail experience is essential for driving sales and fostering customer loyalty. Retailers must enhance in-store experiences to attract and retain customers.

Customer Loyalty 52

Customer Loyalty Payment Services Customer eCommerce 52

RTP blog

AUGUST 23, 2019

While it might be tempting to look at online and offline shopping trends individually, doing so limits the ability to see synergies across the different channels. However, to execute flawless BOPIS, you’ll need underlying technologies that enable a smooth transaction. BOPIS is happening now, and they need to get in the game.

Merchant Services 150

Merchant Services Marketing Shipping Costs Retail 150

GetElastic

SEPTEMBER 26, 2019

He now serves as an expert and consultant for mid-market and global B2B firms in the areas of ecommerce strategy, digital transformation, digital marketing and technology evaluation. Clark is an experienced ecommerce professional with a demonstrated history of working successfully in the technology and services industry.

B2B 163

B2B eCommerce Multi-channel White Paper 163

GetElastic

MAY 18, 2022

Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. packaging, managing shipping and returns, customer support). Learn More.

Multi-channel 78

Multi-channel Subscription Automotive Customer Loyalty 78

GetElastic

NOVEMBER 17, 2021

Specifically they shared: “Exploration occurs into direct-to-consumer (D2C) for manufacturing and consumer packaged goods (CPG) verticals due to the disruptions in distribution channels.”. Drive customer loyalty & revenue with intuitive and engaging D2C customer experiences across channels.

Shipping Costs 113

Shipping Costs Multi-channel Payments Shopify 113

GetElastic

NOVEMBER 17, 2021

Specifically they shared: “Exploration occurs into direct-to-consumer (D2C) for manufacturing and consumer packaged goods (CPG) verticals due to the disruptions in distribution channels.”. Drive customer loyalty & revenue with intuitive and engaging D2C customer experiences across channels.

Channel 112

Channel Shipping Costs Multi-channel Payments 112

365 Retail

DECEMBER 12, 2022

Patience for nothing less than the full 360 customer experience will be tested as shoppers are more conscious of how and where they spend their money. Customers will want to take advantage of the retailer channel that offers the best price for the product they want.

Customer Loyalty 59

Customer Loyalty Consumer Customer Multi-channel 59

Ecommerce Platforms

JANUARY 22, 2019

You get to customize your entire rewards program and choose from a wide variety of preset color schemes that match your website. There are also several campaigns for increasing customer loyalty points on holidays and special occasions. The more targeted you can be with your communication, the better you will do. Neat, right?

BigCommerce 171

BigCommerce eCommerce Marketing Merchant Services 171

GetElastic

SEPTEMBER 16, 2021

As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. What exactly is a hybrid customer experience? Why rock the boat?

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. What exactly is a hybrid customer experience? Why rock the boat?

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

365 Retail

FEBRUARY 23, 2022

The repercussions of lockdown – forcing retailers to close then reopen multiple times over the past two years – and more recent supply chain shortages have given rise to hybrid shopping: with consumers looking for what they want across multiple channels, both online and off. This could perhaps be due to the rise in customer loyalty. .

Subscription 104

Subscription Payment Services Marketing Multi-channel 104

ESW

MARCH 5, 2024

Omnichannel logistics provides the backbone for a multi-faceted shopper’s journey, ensuring that every touchpoint is not only connected but also seamlessly enhances the customer experience. It also provides consistent and convenient service across physical and online channels throughout the purchase journey.

Omnichannel 88

Omnichannel Multi-channel Retail Shipping Costs 88

GetElastic

AUGUST 11, 2021

As digital channels have become a critical battleground for businesses to interact and transact with their customers, partners, suppliers, etc – the importance of Content Management Systems has increased considerably. It all comes down to matching your business and technology requirements to the various vendor offerings in the market.

Management 148

Management eCommerce Multi-channel Channel 148

iVend

NOVEMBER 14, 2024

Retail technology can offer the gift of efficiency, customer engagement and profit. So for a supermarket looking to ensure they get their share of holiday season joy all year round, just what are the priorities to look for in a retail technology solution.

Technology 52

Technology Payment Services Multi-channel Management 52

OrderDynamics

SEPTEMBER 21, 2017

By now, all retailers know that Multi-Vendor Unified Commerce systems are a necessity in modern retail. Customers expect to shop across channels without a hassle. Ok, we know that the MVUC does a beautiful job integrating all the processes and technology subsystems in retail. Technology Starts the Journey.

Payment Services 57

Payment Services Multi-channel Channel Payments 57

GetElastic

OCTOBER 21, 2022

This is a comprehensive list of top eCommerce experts and influencers with expertise in search engine optimization, branding, digital marketing and growth, digital commerce transformations , B2B eCommerce , and digital commerce technology. His Youtube channel also provides consistent content on all topics relating to eCommerce.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

lateshipment

AUGUST 31, 2023

These consumer trends keep changing due to economic conditions and advancements in technology. Email remains a popular channel of communication across all the generations while SMS is slowly gaining popularity especially among Gen X and Baby Boomers. Don’t lose your customers to poor delivery experiences.

Consumer 130

Consumer eCommerce Social Media Payment Services 130

Ecommerce Platforms

APRIL 3, 2020

Companies in the B2B space rely on everything from ERP technology to self-service chatbots to generate sales in the modern landscape. This will mean that you need to give your b2b customers an easy way to reorder their services and products on a regular basis. Sell on multiple channels? Advanced custom pricing.

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160