Kissmetrics

AUGUST 6, 2021

I’ll give you a few good reasons: boosts loyalty helps drive referral marketing increases ROI increases average order value (AOV). Speaking of ROI, research shows that a mere 5 percent increase in customer retention can boost your revenue by over 25 percent, depending on the industry, product, and other factors.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 272

Payments Payment Services Customer Experience Social Media 272

Retail TouchPoints

MAY 18, 2021

In fact, Gartner predicts that by 2023, 75% of DTC businesses will have a subscription offering. However, taking advantage of this growing market isn’t easy, with higher churn rates making it difficult for brands to cover acquisition costs and scale revenues. Free shipping has become expected by many shoppers.

Subscription 165

Subscription Payments Merchant Services Shipping Costs 165

BigCommerce

JULY 25, 2017

How to Turn Great Photos Into Millions in Revenue. Today, the company is growing online revenue more than 25% YoY. That’s when Doug Root, CEO of Atlanta Light Bulbs, decided the company needed not just an ecommerce presence, but a marketing powerhouse to deliver the customer service and experience millennial B2B buyers expect.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Ecommerce Platforms

NOVEMBER 11, 2019

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . The result?

Customer Loyalty 143

Customer Loyalty Customer Merchant Services eCommerce 143

BigCommerce

SEPTEMBER 7, 2017

Ecommerce companies actually have to ship the goods (and do it crazy well). This is a fundamental difference –– and why so many $20,000,000+ in annual revenue ecommerce brands will tell you this: You aren’t a technology company. The BigCommerce API is magic and works so well with anything I need to customize for my business.

BigCommerce 125

BigCommerce Shipping Costs Payments eCommerce Platforms 125

lateshipment

FEBRUARY 14, 2020

Low prices, fast shipping, and free returns are three must-haves for an online business to make the cut in today’s market. There is a reason why Amazon is increasingly choosing to handle its deliveries in-house rather than depending on shipping carriers like FedEx, UPS, or DHL for this purpose. Introduction.

Customer Experience 260

Customer Experience Management Shipping Costs Customer 260

Retail TouchPoints

MARCH 3, 2022

Flash sales can help retailers boost revenue, attract new customers and enhance loyalty with existing customers. Discounts are only part of the reason that flash sales are so popular with customers. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S.,

Merchant Services 246

Merchant Services Shipping Costs Payments Payment Services 246

Ecommerce Platforms

JULY 21, 2021

For example, Shopify doesn’t come with a loyalty rewards program, affiliate marketing, or real-time shipping tracking. You can host and sell unlimited products, create product variations, sell via several sales channels and marketplaces, and access over 100 payment gateways. Calculate Shipping Charges.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Groove

FEBRUARY 11, 2019

Free Shipping & Reliable Fulfillment. We specifically outline abandoned cart strategies in a related blog, but in general, we highly recommend this hack because it is proven to increase conversion and drive revenue. We recommend building custom promotional offers based on your business, customers and goals.

eCommerce 176

eCommerce Payments eCommerce Platforms Recommendation 176

Ecommerce Platforms

OCTOBER 26, 2021

BetterCommerce is a large-scale enterprise-grade omnichannel solution for eCommerce built to empower retailers to maximize revenue, stay ahead of the competition, and be more efficient. Some of the features of the OMS function include: Multichannel Shipping Order and Inventory. Loyalty Program Functions. Let's get started.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Kissmetrics

MARCH 23, 2018

Some may tell you that even if you can’t compete with their scale, you can compete in other ways, like offering competitive discounts and free shipping for your own customers. But in terms of product pricing, you still probably can’t offer a better deal to your customers than the price they could find on Amazon.

eCommerce 210

eCommerce Shipping Costs Subscription Payment Services 210

Kissmetrics

MARCH 12, 2018

Brands have used tried and true tactics like free shipping, free returns, lightning deals and flash sales to get more customers to convert. But even with those promotions it can be difficult to convince customers to spend with you as opposed to a competitor. Faster shipping is beating out free shipping.

eCommerce 185

eCommerce Shipping Costs Payment Services Conversion Optimization 185

Omnisend

SEPTEMBER 8, 2020

This is great for those of us running ecommerce businesses – we have a wealth of time-saving and revenue-driving aids to choose from, right at our fingertips. There’s a reason Magento is used by the biggest brands and stores, but with a little technical know-how, it can be great for small businesses too. BigCommerce.

eCommerce 158

eCommerce Payment Services Payments Magento 158

Ecommerce Platforms

JULY 8, 2019

Store management and payment processing – the two functions that pretty sum up what you should expect from a POS system. Payment Processing: The best POS software systems are capable of supporting a wide range of payment options and payment processors. But, here’s the thing. Square POS Review.

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

Ecommerce Platforms

NOVEMBER 9, 2018

How to actually receive money from people and process payments? Use Live Chat to help potential customers make faster decisions. Develop a successful shipping strategy. Customer Support. Example: Boxed Boxed identified a huge issue – massive shipping fees for bulk, heavy goods – and fixed it. Ease of Use.

Shipping Costs 218

Shipping Costs Live Chat Shipping SEO 218

lateshipment

FEBRUARY 10, 2021

The post-purchase CX gap (as it is called) is a result of businesses like yours losing control over the experience you provide to your customers after parcels have been handed over to third-party shipping carriers/partners, who may not share the same level of commitment towards ensuring a delightful and frictionless delivery experience.

Improvements 130

Improvements Customer eCommerce Shipping Costs 130

lateshipment

FEBRUARY 10, 2021

The post-purchase CX gap (as it is called) is a result of businesses like yours losing control over the experience you provide to your customers after parcels have been handed over to a third-party shipping carrier, who may not share the same level of commitment to a cohesive customer experience.

Improvements 130

Improvements Customer Shipping Costs Shipping 130

ESW

DECEMBER 17, 2018

So far we’ve discussed driving eCommerce revenue by using advanced marketing tactics and investing in user experience. If smart marketing builds qualified leads and UX increases conversions, focusing on user trust can help you earn loyal repeat customers. Take China, the largest eCommerce market in the world.

Payments 84

Payments Payment Services eCommerce Shipping Costs 84

Ecommerce Platforms

SEPTEMBER 16, 2019

Aside from the basics, this sales channel allows you to; set shipping rates. Integrate with payment processors like Stripe. Moreover, the shipping speed is of great essence here. Besides that, here's another tried and tested approach to a successful order fulfillment process; Amazon FBA. Customer Loyalty Program.

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

Ecommerce Platforms

APRIL 3, 2020

You also need to ensure that you have a viable way to process transactions and fulfil orders. This means finding a B2B platform that delivers a reliable, (secure) checkout, alongside things like shipping rates for your online store, and inventory management. Individual shipping modes for different customers.

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

BigCommerce

JUNE 22, 2017

Based on that feedback, we have now updated the UX, data accuracy and resource guides for our 11 out-of-the-box analytics reports and 18 Insights reports customers can use on a recurring subscription payment modal. That’s a total of 29 total reports available to BigCommerce customers. 55 Ecommerce Metrics + KPIs to Grow Revenue.

eCommerce Analytics 402

eCommerce Analytics BigCommerce eCommerce Shipping Costs 402

BigCommerce

DECEMBER 20, 2017

This is especially true for brands just breaking into the $1,000,000 in annual revenue club – or at least have it in sight. Payment Solutions. Customer Lifetime Value & Referral Programs. Shipping + Fulfillment Optimization. Providing exceptional customer service, fast shipping, low prices, an easy-to-navigate site.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Korona

FEBRUARY 9, 2023

Use Product Returns to Your Advantage And Offer Free Shipping Another way to improve your retail store’s performance is to implement lenient return policies. Free shipping leads to more orders. And for the best development of a customer loyalty program, it is important to study the profile of your current customers.

Improvements 98

Improvements Payment Services POS Payments 98

Ecommerce Platforms

DECEMBER 12, 2022

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. If you sell software, online courses, or anything else which requires consistent weekly, monthly, or annual payments from clients, these apps will keep your cash flow on track. Let’s dive in.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118

lateshipment

AUGUST 17, 2023

E-commerce returns from a business’ PoV aren’t just collecting the shipped-out product back and taking further steps to rectify the issue. Unmanaged returns are a cost center for e-commerce businesses Customers opt for refunds due to the complicated exchange process, leading to losing a sale.

Management 130

Management eCommerce Payment Services Merchant Services 130

BigCommerce

JUNE 27, 2017

Ecommerce is a very competitive business, and companies are always striving to gain an advantage over their rivals. In this environment, customer loyalty is tricky to maintain, as rival websites can easily snatch your customer away. A Business Insider Intelligence study estimates the loss in revenue at $4.5

Improvements 275

Improvements eCommerce Payment Services Merchant Services 275

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. Why the Non-Purchaser Might be Your Most Important Customer. It’s also changing the dynamics of retailers’ relationship with consumers. “If

Payment Services 245

Payment Services Merchant Services Omnichannel Consumer 245

lateshipment

AUGUST 1, 2022

The challenge for retailers is that they’re busier than ever merchandising products, processing payments, delivering orders and juggling a multitude of other daily tasks. To scale the business without sacrificing convenience, companies should consider automation services, such as LateShipment.com. Managing Orders.

Customer Experience 147

Customer Experience Payment Services Customer Shipping Costs 147

lateshipment

FEBRUARY 10, 2021

The post-purchase CX gap (as it is called) is a result of businesses like yours losing control over the experience you provide to your customers after parcels have been handed over to third-party shipping carriers/partners, who may not share the same level of commitment towards ensuring a delightful and frictionless delivery experience.

Shipping Costs 130

Shipping Costs Shipping Payment Services Social Media 130

Wiser

OCTOBER 11, 2023

The Fundamentals of eCommerce Business Models An eCommerce business model is a strategic business plan, outlining how an online business will generate revenue, identify the targeted customer segment, and deliver value to said customers. Brands like Warby Parker and Everlane operate on this model.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

Fabric

AUGUST 8, 2023

Order management is the process of efficiently handling and fulfilling customer orders from start to finish. The primary goal of order management is to ensure accurate and timely order processing, which involves streamlining everything from inventory management to payment capture to shipping coordination.

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

Ecommerce Platforms

FEBRUARY 20, 2020

It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems. For the most part, Square has made a name for itself as a payment processing solution. Check out our Square Payments review here ).

POS 118

POS Payment Services Merchant Services lightspeed 118

lateshipment

NOVEMBER 8, 2023

Increasing the average order value directly boosts your store’s revenue, increases customer loyalty , and retention and reduces churn rate. How Does Average Order Value Influence Customer retention? We’re seeing customers increase their revenue by an average of 12% through post-purchase promotions.

X-cart 130

X-cart Improvements eCommerce Shipping Costs 130

lateshipment

AUGUST 13, 2021

This means a huge opportunity for your dropshipping store to cross your sales target and break your revenue records. Dropshipping is gaining momentum and slowly becoming a more preferred choice than traditional eCommerce businesses as it helps businesses profit by selling products online without managing inventory on their own.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

FastSpring

APRIL 16, 2019

The best thing about a subscription program is the reliable revenue it generates. The worst thing about it is that a healthy chunk of that “reliable” revenue is actually pretty unreliable. Customer churn happens when an existing customer stops doing business with you. Yes, we’re talking about churn. What is churn?

Subscription 89

Subscription Payment Services Payments Shipping Costs 89

lateshipment

SEPTEMBER 16, 2022

However, for e-commerce retail businesses the next 3 months (From Halloween to New Year) are pretty hectic, as they have to come up with new initiatives to sell more products, delight all customers, and most importantly have a season to remember. All brands are hell-bent on making their customers hit that ‘buy’ button.

eCommerce 130

eCommerce Merchant Services Shipping Costs Social Media 130