Remove Customer Loyalty Remove Payments Remove Technology
article thumbnail

Holiday Shopping Trends and Payments Innovations: Experience as Competitive Advantage

Retail TouchPoints

This is an opportunity to not only capture share of wallet but also build lasting customer loyalty and trust. Payments technology is central to the shopping experience. During the holiday rush the security and ease of the payments experience can be as crucial as product price or availability.

article thumbnail

Simplicity Underpins Future Payment Fabric And The Future Of Payments

Forrester eCommerce

The future of payments will see firms shift focus from consumers toward businesses, embedding payment technology (not payments), and programmable payments in a quest to mitigate complexity.

Payments 369
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Subscription Merchants can Prevent Chargebacks on Recurring Payments

Retail TouchPoints

They can severely impact revenue and tarnish a merchant’s reputation. Given the impact chargebacks can have, understanding and preventing them is crucial for maintaining profitability and customer loyalty. Optimizing Payment Processes Optimizing the merchant descriptor is another important step in preventing chargebacks.

article thumbnail

How Technology and Science Create Unforgettable, Immersive In-Store Experiences

Retail TouchPoints

brands plan to increase investments in immersive technologies — think interactive displays for increased visual impact, carefully curated playlists and thoughtfully crafted scents that tap into nostalgia. What was once a transactional pitstop becomes a destination inviting customers to develop a deeper connection to the brands they love.

article thumbnail

Retailers Need to be Smarter with Their Smart Store Implementations

Retail TouchPoints

This is arguably in no small part driven by consumers’ desire for enhanced personalization and convenience , as well as their growing digital prowess as technology becomes increasingly embedded in their daily lives. By 2030, the smart retail market will be worth $91.36 billion thanks to these aggressive investments.

Payments 287
article thumbnail

Retailers Must Embrace Financial Services, and Quickly

Retail TouchPoints

In the same manner, the new service providers, the payment platforms, get worked up over Banking-as-a-Service and Embedded Finance, the latest industry buzzwords, without fully explaining the simplicity and value of the proposition. Loyalty Programs Loyalty programs are a big attraction, especially if they are tiered and multi-faceted.

article thumbnail

How Privacy Issues in Mobile Apps Impact Retailers

Retail TouchPoints

This discovery tarnished the reputation of a widely respected company with a long history of customer loyalty. Mobile apps have evolved into a critical business asset, generating billions of dollars in revenue. Historically, brick-and-mortar retailers generated most of their revenue through foot traffic.

Mobile 312